1stdibs Reviews

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91 Reviews

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In the Furniture Store category

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H Hearts of Space Inc.
38 days ago

An Unforgettable Shopping Journey: A Testament to Quality and Seamlessness at 1stdibs

Embarking on my shopping journey with 1stdibs has truly been a transformative experience. Having had the pleasure of purchasing from two sellers, I can confidently say that my encounters have surpassed all expectations. The transactions were nothing short of seamless, each item living up to its online representation and more. 1stdibs has not only provided me with a platform for acquiring unique, high-quality pieces, but it has also redefined the standards of convenience and excellence in online shopping. From the ease of navigating the website to the promptness of delivery, every aspect of my interactions with this platform has exuded professionalism and customer-centricity. I am truly grateful for the outstanding service and exceptional products that I have received through 1stdibs. With each purchase, I have gained not just possessions, but cherished pieces that have added value to my life. Thank you, 1stdibs, for setting a benchmark in the realm of online shopping and for curating such a remarkable collection of items. I eagerly anticipate continuing my journey with you, confident that more delightful experiences await.
M Maria Cromer
38 days ago

An Unforgettable Journey with 1stdibs.com: A First-time Jewelry Buyer’s Delight

Embarking on my inaugural online jewelry shopping voyage, I was filled with a mix of excitement and apprehension. Fortunately, my experience with 1stdibs.com exceeded all expectations, turning my apprehensions into pure delight. The seller's prompt and informative responses to my queries not only eased my nerves but also showcased their commitment to customer satisfaction. Their efficient shipping process showcased professionalism and reliability, ensuring that my treasured purchase reached me swiftly and securely. 1stdibs.com not only provided me with a stunning piece of jewelry but also delivered a seamless and reassuring shopping experience that has transformed me into a loyal customer. My journey with 1stdibs.com was not just about buying jewelry; it was about building trust and forging a lasting connection with a brand that truly values its customers.
M michaela
38 days ago

1stdibs.com Transformed My Shopping Experience

From the moment I landed on 1stdibs.com, I was enchanted by the seamless navigation and vast array of exquisite items. Every click revealed a new treasure, sparking excitement akin to a modern-day treasure hunt. What truly set this platform apart was the impeccable communication throughout my journey. From the initial order to the eagerly anticipated shipping notification, I felt like a valued customer every step of the way. 1stdibs.com not only revolutionized my online shopping experience but also raised the bar for customer service in the digital age. I wholeheartedly recommend this site to anyone seeking a blend of sophistication, efficiency, and top-notch service.
P Patricia Lewis
38 days ago

Unmatched Ease in Discovering Treasures: A Revelation on 1stdibs.com

Delving into the realm of 1stdibs.com was akin to stumbling upon a hidden gem in a bustling marketplace. The experience of effortlessly unearthing the perfect piece amidst a sea of options left me in awe. Not only was the process seamless, but it also felt like a dialogue with the seller, bridging the virtual gap with efficiency and efficacy. Navigating through the curated collections on 1stdibs.com was a journey of discovery, where each click unraveled a story and a piece waiting to find its place in my life. The platform's user-friendly interface facilitated my quest for the ideal item, turning what could have been a daunting task into a delightful treasure hunt. Moreover, the communication with the seller surpassed mere transactional exchanges; it felt like a genuine connection forged over a shared appreciation for craftsmanship and artistry. The seamless interaction added a personal touch to the virtual shopping experience, making me feel valued and understood. In essence, 1stdibs.com embodies the essence of seamless discovery and meaningful connections. It is not just a marketplace; it is a sanctuary for those seeking to enrich their lives with exquisite pieces and unforgettable stories. My heartfelt gratitude goes out to 1stdibs.com for redefining online shopping and making it a memorable journey.
V Vicki Jane Bray
39 days ago

Unforgettable Necklace Purchase: Turning a Delay into a Cherished Memory

After stumbling upon 1stdibs.com, I couldn't resist ordering a beautiful necklace. However, the road to receiving it wasn't without bumps. Despite encountering some challenges with my initial request – from the mix-up in metal color to the extended wait time of nearly two months – I couldn't be happier with the final outcome. This necklace, intended as a Christmas gift from my thoughtful husband, holds a special place in my heart. The journey of patience and anticipation only heightened the joy and appreciation I felt when I finally held the necklace in my hands. The slight inconvenience was overshadowed by the sheer beauty and craftsmanship of the piece. It wasn't just a necklace; it became a symbol of resilience and love, a reminder of the thoughtful gesture from my spouse, and a testament to the importance of cherishing each moment. Despite the unexpected twists and turns, I am now the proud owner of a stunning necklace that I will treasure forever. Thank you, 1stdibs.com, for turning a simple purchase into a memorable experience that will always hold a special place in my heart. - Vicki Bray
C customer
47 days ago

A Seamless and Outstanding Experience with 1stdibs.com

When it comes to online shopping, I always look for a seamless and outstanding experience. And that's exactly what I found with 1stdibs.com. From the moment I started browsing their website, I was impressed by the detailed descriptions of their products. It was clear that they take pride in curating a collection of high-quality items. The service was top-notch. Any questions I had were answered promptly and courteously by their customer support team. When it came time to make my purchase, the process was smooth and efficient. I was blown away by the packaging when my order arrived. It was evident that great care had been taken to ensure that my items were well-protected during transit. And speaking of transit, I was pleasantly surprised by how quickly my order made its way from the US to the UK. It arrived much sooner than I had anticipated. Overall, my experience with 1stdibs.com was nothing short of exceptional. I would highly recommend them to anyone looking for unique and high-quality items. Thank you for a truly outstanding transaction!
V Vahid Nejad
49 days ago

A Genuine Price Discrepancy Unveiled: My Eye-Opening Experience with 1stdibs.com

Embarking on my quest for unique décor treasures, I stumbled upon 1stdibs.com and was captivated by their exquisite offerings. However, as I delved deeper into the pricing, a startling realization dawned upon me. The same items, ubiquitous elsewhere for a fraction of the cost, stared back at me with inflated price tags on this platform. In a world where authenticity and value reign supreme, the blatant price inconsistency on 1stdibs.com left me disheartened. Despite the allure of their curated collection, the undeniable truth of overpriced items looms large. My experience serves as a cautionary tale to all seeking quality pieces without breaking the bank. As I bid adieu to this platform, I urge others to exercise caution and explore alternative avenues for their décor needs.
C Carol Howard
49 days ago

Discovering Timeless Treasures at 1stDibs: A Collector’s Story

For any antique enthusiast, finding the perfect piece can feel like uncovering a hidden gem. My journey with 1stDibs has been nothing short of magical. I recently stumbled upon this treasure trove and decided to purchase not just one but two exquisite antique ladderback chairs - each with a story to tell. The first chair, a charming child’s seat for one of my beloved antique cloth dolls, exudes a sense of prim elegance that takes my breath away every time I gaze upon it. Its delicate craftsmanship and intricate details truly make it a priceless addition to my collection. As if one marvel wasn’t enough, my latest acquisition from 1stDibs was a circa 1700 red ladderback chair with arms, boasting glorious turnings that perfectly complement our antique Sawbuck table in the heart of our kitchen. The moment it arrived, I knew it was destined to be a centerpiece, radiating character and history in every curve. What truly sets 1stDibs apart is not just the quality of their pieces, but the exceptional service and authenticity they bring to each transaction. From start to finish, the experience has been seamless, and I couldn’t be more grateful for the joy these chairs have brought into my home. Thank you, 1stDibs, for curating such a remarkable collection and for being the conduit through which I could find these two treasures that now hold a special place in my heart. Here’s to many more delightful discoveries! Warm regards, Carol xo
S Sherry Hartley
51 days ago

Turning Frustration into Opportunity with 1stdibs Experience

Emotions can run high when online shopping surprises take a frustrating turn. My recent encounter with 1stdibs.com left me feeling disheartened when faced with a hefty $1060.00 return shipping quote for just two bracelets. The initial excitement of the purchase turned into dismay as I discovered that the bracelets didn't fit my husband. Fortunately, the seller, Vitale1913, was understanding and willing to facilitate an exchange with free shipping, but the hands of policy constraints tied their efforts. The initial shipping cost labeled as "free" by the seller paled in comparison to the exorbitant $525.00 duty fee I unexpectedly incurred upon receiving the items, leaving me bewildered and questioning the transparency of the whole process. Despite my desire to exchange the bracelets for the right size, the prospect of additional expenses loomed large, forcing me to caution others against diving into transactions with 1stdibs and Vitale1913. While frustration initially colored my experience, I remain hopeful for a resolution that could alter my viewpoint. Transparency and customer-centric solutions could transform this disappointing episode into an opportunity for 1stdibs to shine. A revised review could follow if my concerns are addressed, showcasing the power of turning a negative encounter into a positive outcome.
S Sherry Hartley
51 days ago

1stdibs: A Testimonial of Resilience and Hope

Embarking on an online shopping adventure, I stumbled upon 1stdibs.com with high hopes. However, the journey took an unexpected turn. A simple return of two bracelets turned into a nightmare of unforeseen expenses and policies that seemed to hinder rather than help. With a returned quote of $1060.00 for shipping to Europe, alarm bells rang. The discrepancy between the initial "free" shipping and the subsequent duty costs of $525.00 left me reeling. The frustration and disappointment of feeling misled lingered, as I found myself unable to navigate the intricacies of returns and exchanges without incurring significant expenses. Despite the challenges faced, there is a glimmer of hope. A potential for revision, a chance for consideration, and a plea for transparency. As a consumer sharing my experience, I feel compelled to caution others while holding onto the possibility of a positive resolution. In this intricate dance of transactions and communication, amidst the shadows of deception, there remains a flicker of resilience and a plea for understanding. 1stdibs, may this testimonial not only shed light on challenges faced but also serve as a beacon of hope for a brighter, more transparent future.
D Don Desrosiers
51 days ago

Exquisite Experience with 1stdibs.com

From the moment I landed on 1stdibs.com, I was swept away by the seamless and professional journey they provided. Navigating through their website was a breeze, and I found exactly what I was looking for without any hassle. The entire process, from browsing to purchasing, was nothing short of a delight. The team at 1stdibs.com exudes professionalism in every aspect, and I am already excited to embark on another shopping experience with them. Many thanks for an unforgettable experience!
D Don Desrosiers
51 days ago

From Strangers to Friends: A Seamless Journey with 1stdibs.com

From the moment I stumbled upon 1stdibs.com, I was greeted with a seamless and delightful experience that felt like a warm embrace from a long-lost friend. Navigating through their website was a breeze, with every click resonating with professionalism and care. What truly stood out was the impeccable customer service that echoed throughout my entire journey – from browsing to purchasing. The team at 1stdibs.com made me feel heard, valued, and understood, turning what could have been a mundane transaction into a memorable moment of connection. I am grateful for the ease and efficiency with which my order was processed, reflecting the true essence of professionalism. Each step of the way felt like a partnership, a collaboration between newfound friends striving towards a common goal of satisfaction and happiness. In closing, my experience with 1stdibs.com was not just a transaction, but a journey that transformed strangers into friends. I am eager to embark on this delightful adventure once more, knowing that I am in capable and caring hands. Thank you for the memories, the warmth, and the exceptional service.
P Patricia Lewis
54 days ago

A Home Decor Wonderland: Where Dreams Come True!

Oh, the joy of discovering 1stdibs.com! It was like stumbling upon a treasure trove of exquisite pieces just waiting to adorn my humble abode. The selection was not just vast but wonderfully curated, making it a breeze to find exactly what I was looking for. Communicating with the individual sellers was a breeze, adding a personal touch to each purchase. Every interaction felt like a step closer to turning my house into a home, thanks to the seamless process facilitated by 1stdibs.com. Thank you, 1stdibs.com, for not only providing a platform for beautiful pieces but for creating an experience that goes beyond just shopping. Here's to many more delightful finds and the transformation of houses into homes, one piece at a time!
H Helen Morris
57 days ago

Enchanting Antique Find: French Folk Money Box from 1900

Where do I even begin with my recent purchase from Atelier 33bis on 1stdibs.com? It all started with a moment of pure enchantment when I laid eyes on the exquisite French Folk Money Box from the early 1900s. Unable to resist its charm, I confidently made an offer, which was graciously accepted. Upon its arrival, I was utterly captivated by its beauty - even more so than I had anticipated. The intricate details and timeless craftsmanship truly came to life, leaving me in awe. It was a moment of sheer joy and fulfillment. I cannot praise Atelier 33bis enough for their impeccable service. The entire purchasing process was smooth, and the seller exuded professionalism and kindness. The item was meticulously packaged, ensuring its safe journey to my doorstep, which it did so promptly. I am beyond thrilled with my purchase and the overall experience. Atelier 33bis has not only won me over with their outstanding collection but also with their exceptional customer service. I wholeheartedly recommend this seller to anyone in search of unique treasures that speak to the soul.
H Helen Morris
57 days ago

Unforgettable Charm: My Experience with the French Folk Money Box from 1stdibs.com

My journey with the exquisite French Folk Money Box from 1stdibs.com has been nothing short of magical. As soon as I laid eyes on this vintage treasure from Atelier 33bis, I knew it was meant to be mine. The allure of a piece from c1900 held a special place in my heart, and I couldn't resist making an offer. From the moment my offer was accepted to the joyous arrival of the money box, every step of the process was filled with sheer delight. Opening the package, I was immediately struck by the box's beauty; it exceeded all expectations. Holding it in my hands, I could feel the history and craftsmanship that went into creating such a timeless piece. What truly set this experience apart was the professionalism and warmth of the seller. Their attention to detail in packaging ensured that my treasure arrived safely and swiftly. Their helpful nature and business acumen made the entire transaction seamless and enjoyable. I am beyond thrilled with my purchase and would wholeheartedly recommend Atelier 33bis to anyone seeking unique, high-quality antiques. This French Folk Money Box has not only found a new home with me but has also enriched my life with its undeniable charm and character. Thank you, 1stdibs.com, for connecting me with such a treasure!

Introduction

1stdibs.com is a luxury e-commerce platform that connects buyers and sellers of high-end products. It was founded in 2001 and has since become one of the leading online marketplaces for luxury goods such as fine art, antique and vintage furniture, jewelry, and fashion accessories. The platform has over 4,000 sellers and 600,000 items listed for sale, making it a one-stop-shop for buyers looking to purchase unique and high-quality pieces.

Pros and Cons

Pros:
  • Wide selection of high-end products
  • Easy-to-use website
  • Secure payment options
  • Excellent customer service
  • Products authenticated by experts
Cons:
  • High prices
  • Shipping costs can be expensive
  • Return policy depends on individual sellers

User Experience

1stdibs.com offers a user-friendly experience, with easy navigation and well-categorized items. Users can search for products using keywords, categories or styles. They can also filter search results by price, location or seller rating. The website is mobile-friendly and offers a mobile app for iOS and Android devices.

Pricing and Value for Money

1stdibs.com offers luxury products at premium prices, with most items costing thousands of dollars. However, the platform offers a sense of value for money, as each item is unique and often one-of-a-kind. Additionally, the products are curated by experts, ensuring that buyers get quality and authenticity.

Alternatives

Alternatives to 1stdibs.com include auction houses such as Christie's and Sotheby's, as well as luxury retailers such as Neiman Marcus and Bergdorf Goodman.

Customer Service

1stdibs.com offers excellent customer service, with a dedicated team available to answer questions and resolve issues. Buyers can contact the customer service team through email, phone or live chat.

Product Quality and Selection

1stdibs.com offers a wide variety of high-quality and unique products, curated by experts. Each item is carefully reviewed and authenticated before listing, ensuring that buyers get genuine products.

Website Usability

The website is well-designed and easy to use, with intuitive navigation and search functionality. Buyers can easily find products and filter results based on their preferences.

Returns and Exchanges

The return policy on 1stdibs.com depends on the individual seller. Buyers are encouraged to read the individual seller's policies before making a purchase. The platform offers a return protection program, which ensures that the buyer will get a full refund if the item is not as described.

Promotions and Discounts

1stdibs.com occasionally offers promotions and discounts on select items. Buyers can also join the platform's mailing list to receive notifications about exclusive offers and sales.

Reputation

1stdibs.com has a strong reputation in the luxury goods market, with a loyal customer base and a positive reputation in the industry. The platform has been featured in major media outlets such as The New York Times and Forbes.

Payment Options

1stdibs.com offers secure payment options, including PayPal and all major credit cards. Buyers can also pay through wire transfer or use the platform's financing options.

Loyalty Programs

1stdibs.com offers a loyalty program known as "1stdibs Trade", which is designed for interior designers, architects and other design professionals. Members of the trade program get access to exclusive products, promotions and discounts.

Customer Reviews

1stdibs.com features customer reviews on individual products as well as seller reviews. These reviews are helpful in determining the quality of the product and the reliability of the seller.

Community Involvement

1stdibs.com is involved in various charitable and community initiatives, including the 1stdibs Gallery Partnership Program, which supports independent galleries and exhibitions.

Shipping and Costs

Shipping costs on 1stdibs.com depend on the individual seller and the buyer's location. Buyers are responsible for shipping costs, which can be expensive for larger items. The platform offers white glove delivery service for select items, which includes professional packaging and handling. In conclusion, 1stdibs.com is a reputable luxury e-commerce platform, offering a wide variety of high-quality and unique products. While prices may be higher than other competitors, it offers value for money by ensuring the authenticity and quality of each item. Its user-friendly website, excellent customer service and secure payment options make it a great choice for those looking to purchase high-end items.