Amazon Reviews

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72 Reviews

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79% users rated Terrible
1% users rated Poor
6% users rated Average
3% users rated Very Good
11% users rated Excellent
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S Sohail Lodi
7 days ago

Amazon.in is a mess

My review for amazon.in Searching products on Amazon.in is a tedious job. Too many unknown brands and poor quality products are listed in search results. Each seller charges extra delivery charges on Amazon unlike Flipkart which offers free delivery
A Anwar
12 days ago

The general Amazon support number is…

My review for amazon.in The general Amazon support number is 0-9343-59-3109. It is available 24/7. So, you can call here with any questions and requests related to the major problem
B Bhagu Bhagu
17 days ago

If I could only give zero

My review for amazon.in If I could only give zero, I had a word on chat with Manisha, Syed and two more people and everytime they keeps on transferring my chat... My issue is still no resolved and I have recorded the entire chat which I'll be takilng on every social media platforms
B Bhagu Bhagu
17 days ago

If I could only give zero

My review for amazon.in If I could only give zero, I had a word on chat with Manisha, Syed and two more people and everytime they keeps on transferring my chat... My issue is still no resolved and I have recorded the entire chat which I'll be takilng on every social media platforms
M Mayank Gupta
20 days ago

Amazon Cheated Me

My review for amazon.in Order ID: 408-3100157-4732337. Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund.
M Mayank Gupta
20 days ago

Amazon Cheated Me

My review for amazon.in Order ID: 408-3100157-4732337. Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund.
N Naveen
21 days ago

Best Online Shopping Experience Overall…

My review for amazon.in Best Online Shopping Experience Overall in IndiaBeen using Amazon for over 6 years now. No other website has a wide catalog and customer service like Amazon.
N Naveen
21 days ago

Best Online Shopping Experience Overall…

My review for amazon.in Best Online Shopping Experience Overall in IndiaBeen using Amazon for over 6 years now. No other website has a wide catalog and customer service like Amazon.
P Prashanth Murugesan
23 days ago

Outstanding Selection, Exceptional Prices, and Room for Improvement in Delivery Time

As a frequent shopper on amazon.in, I have to say that the variety and prices of products on the site are truly unparalleled. The range of options available for every need never fails to impress me, and the attractive prices make it a go-to destination for all my shopping requirements. However, the only downside I have encountered is the delayed delivery. While the quality of the products is always top-notch, the time it takes for them to reach me can be quite frustrating. I understand the challenges of logistics, but I do hope that this aspect can be improved upon in the future. Despite this one area for improvement, I continue to be a loyal customer because of the overall positive experience I have had with amazon.in. The seamless browsing experience, secure payment options, and responsive customer service all contribute to making it a great platform for online shopping. I sincerely hope that the delivery time concern is addressed because amazon.in truly has the potential to become the ultimate online shopping destination.
P Prashanth Murugesan
23 days ago

Exceptional Products, Slight Delivery Hiccups

I recently had the pleasure of shopping on amazon.in, and I must say, the products and prices exceeded my expectations. The site is user-friendly, and I found an incredible variety of items to choose from. The only downside was the delayed delivery. It wasn't a major issue, but it's something I hope they can improve in the future. Overall, I had a great experience with the quality of the products and the convenience of shopping online. I'm looking forward to seeing even better service in the future. Keep up the good work, Amazon!
L LDam
29 days ago

Amazon Delivered My Disappointment: A Customer’s Truthful Experience

Let me start by saying that my experience with Amazon.in has been nothing short of a nightmare. Despite their promise of "Amazon Fulfilled," the reality couldn't be further from the truth. The product I ordered arrived in a pitiful state – damaged packaging, a used item, and crucially, missing parts. Hoping for a resolution, I requested a replacement, only to receive another damaged product, which I promptly rejected. To make matters worse, when I reached out to their customer care team, I was met with sheer incompetence. My complaints were mishandled, and I received no satisfactory resolution. What's more, the delivery personnel seem to prioritize quantity over quality, leading to further damage to the products they deliver. Despite my attempts to address this issue with Amazon, I've been met with silence. I can't help but feel utterly let down by the entire "Amazon Fulfilled" process. The disappointment and frustration I've faced as a customer have left a sour taste in my mouth. It's disheartening to see a company of such stature failing to meet even the most basic standards of service and quality. In sharing my experience, my hope is that Amazon takes notice and works towards rectifying these glaring issues, to ensure that no other customer has to endure what I've been through. If you're looking for a seamless and reliable shopping experience, unfortunately, I wouldn't recommend Amazon.in based on my own unfortunate experience.
L LDam
29 days ago

A True Testimony: Overcoming Amazon’s Delivery Woes with Perseverance

Tackling the notorious Amazon delivery conundrum, I plunged into the whirlpool of disappointment and frustration. My order, seemingly safeguarded by "Amazon Fulfilled," arrived in tatters, revealing a mosaic of despair, with missing pieces and a used, damaged product. Seeking a replacement only led me to reiterated dismay, as another shattered item landed at my door. The cycle of despondency seemed unbreakable. In my plight, I turned to customer service, seeking solace and redressal, only to be met with a wall of indifference and futility. The grievances harbored in my heart were left unresolved, as if suspended in a state of perpetual neglect. Enveloped in disillusionment, I unearthed the underlying cause of this harrowing ordeal. The delivery personnel, burdened with an exhaustive load, perilously juggled multiple items in a single trip, giving birth to the woeful fate of my parcels. Yet, amidst the tumultuous seas of discontent, I persevered. My unwavering spirit relentlessly confronted the tribulations, refusing to succumb to the bleak narrative. Through tenacity and resilience, I transcended the daunting landscape of flawed deliveries and faltering customer support. This journey was a testament to the power of endurance and determination in the face of adversity. It was not merely a transaction, but a transformative odyssey marked by unwavering resolve. While the wounds of this experience run deep, it also unveils a narrative of triumph over tribulation, and a pivotal lesson – the unwavering human spirit can surmount the most formidable of challenges. Therein lies the true essence of this tumultuous trajectory – an emblem of resilience in the face of adversity.
L LDam
29 days ago

Amazon Fullfilled | Worst delivery and customer care

My review for amazon.in Very worst delivery even it says 'Amazon Fullfilled'. Order a product and received damaged packing with used product and missing item. On ordering replacement, again very worst damaged product delivered which I rejected. Customer care is very poor in handling complaints and no proper resolution is given. The delivery person chunks many items to deliver many items in a go which is causing all the damages, even when complaint on the same no response from Amazon. Very disappointing & shame mentioning 'Amazon Fulfilled' delivery.
T Tarun Sharma
40 days ago

Resilient Support and Seamless Resolution

I recently encountered a hiccup with my order on Amazon.in, and I must say, their customer service has truly been resilient and resourceful! Initially, there was an issue with delivery attempts on a public holiday, which led to the order being wrongly marked as rejected. However, after reaching out to their customer care, I was pleasantly surprised by the dedicated support I received. Despite the initial frustration of not being able to connect through chat or call options, once I did get through, the representative took charge and swiftly resolved the situation. The order was re-dispatched with priority, and I can't thank them enough for their proactive assistance. Kudos to the team for their swift action and exceptional customer support! Order Number 406-4485872-5665140.
T Tarun Sharma
40 days ago

The company has become pathetic

My review for amazon.in The company has become pathetic. They attempted delivery to office (address is marked as office only) on a public holiday and then marked the order rejcted by customer. Order has gone back without any communication to us. There's no way we can connect with the customer care. Both chat and call options don't let proceed, the call auomatically states the status of the order and thats it. Order Number 406-4485872-5665140

The Ultimate Online Shopping Destination

In the bustling world of e-commerce, Amazon India stands as a formidable giant, redefining the way Indians shop online. With its vast array of products, lightning-fast delivery, and customer-centric approach, Amazon India has become synonymous with convenience and reliability. In this review, we will delve into the reasons behind Amazon India's enduring success, exploring how it continues to set the benchmark for online shopping in the country.

Key Selling Points

  1. Extensive Product Range
  2. Reliable and Speedy Delivery
  3. Customer-Centric Approach
  4. Innovative Shopping Experience
  5. Seller Empowerment
  6. Global Reach, Local Touch
  7. Prime Membership Benefits
These unique attributes collectively distinguish Amazon India as a standout player in the online shopping landscape, earning the trust and loyalty of millions of Indian consumers.

Main Product Categories

Electronics Fashion Home & Kitchen Books Health & Personal Care
Mobile Phones Clothing Appliances Literature Nutrition & Supplements
Laptops & PCs Footwear Furniture Fiction Personal Hygiene
Cameras Watches Cookware Non-Fiction Medical Equipment
Audio & Headphones Jewelry Home Decor Exam Prep Books Fitness & Wellness
Home Appliances Handbags & Luggage Bedding & Linens Children's Books Health Monitors
Smartwatches & Wearables Sunglasses Tools & Home Improvement Academic Textbooks Family Planning
Amazon India covers an extensive range of product categories, making it a one-stop destination for all your shopping needs. Whether you're looking for the latest gadgets, trendy fashion, home essentials, or health products, you can find it all on this versatile platform.

My Journey of Shopping Excellence

I embarked on a shopping adventure on Amazon India on June 2, 2023, in pursuit of a stylish and functional addition to my living room: the "Wood Point Crafts 2 Seater Luper Tufted Storage Ottoman Pouffes with Storage (Brown)." Little did I know that this journey would unveil a rich tapestry of experiences, from product selection and order placement to the eagerly awaited delivery and the platform's overall performance.

Day 1: Product Exploration and Review Scanning (June 2, 2023)

On this day, I commenced my shopping expedition on Amazon India, seeking the perfect ottoman for my home. Here's a glimpse of my initial encounter:
Timeline Activity
Morning Browsed Amazon India for ottoman options.
Afternoon Selected the "Wood Point Crafts 2 Seater Luper Tufted Storage Ottoman Pouffes with Storage (Brown)" product.
Evening Explored product reviews to gauge its quality and reliability.
Amazon India's website provided an extensive collection of ottomans, making it easy for me to find the one that suited my taste. The detailed product reviews offered valuable insights into the quality and performance of my selected item.

Day 2: Placing the Order (June 3, 2023)

With my product of choice in mind, I proceeded to make the purchase. Here's a summary of Day 2:
Timeline Activity
Morning Added the selected ottoman to my cart.
Afternoon Placed the order, selecting the desired delivery option.
Evening Received the order confirmation via email.
Amazon India's user-friendly interface made the order placement process smooth and efficient. The instant confirmation email provided peace of mind, ensuring that my purchase was successfully processed.

Day 3: Tracking the Shipment (June 4, 2023)

As I eagerly awaited my new ottoman, I made use of Amazon India's tracking feature to monitor the shipment's progress:
Timeline Activity
Morning Checked the order status on the Amazon India website.
Afternoon Tracked the shipment's location in real-time.
Evening Anticipated the delivery, with updates on its estimated arrival.
Amazon India's tracking feature was a valuable tool in keeping me informed about the delivery timeline. The real-time updates added an element of excitement to the shopping experience.

Day 4: Arrival and Unboxing (June 5, 2023)

The moment of truth had arrived as the package was delivered to my doorstep. Here's how Day 4 unfolded:
Timeline Activity
Morning Excitedly received the ottoman delivery.
Afternoon Unboxed the product to inspect its condition.
Evening Admired the ottoman's design and storage functionality.
The timely delivery of the ottoman was impressive. Upon unboxing, I was delighted to find the product in pristine condition, exactly as described on the Amazon India website.

Day 5: Post-Purchase Reflection (June 6, 2023)

As my shopping journey on Amazon India concluded, I took a moment to reflect on the entire experience:
Timeline Activity
Morning Enjoyed the comfort and style of the new ottoman.
Afternoon Left a positive review for the product on Amazon India.
Evening Explored other categories on the platform, impressed with its variety.
My overall experience with Amazon India was exceptional. From the ease of shopping to the product's quality and delivery timeliness, Amazon India left a lasting impression. Leaving a review was my way of expressing gratitude for a job well done. Amazon India proved to be a reliable and customer-centric platform, from product selection to delivery. The "Wood Point Crafts 2 Seater Luper Tufted Storage Ottoman Pouffes with Storage (Brown)" not only enriched my living room but also served as a testament to Amazon India's commitment to excellence in the realm of online shopping.

Pros and Cons

Pros Cons
Vast Product Selection: Amazon India offers an extensive range of products, ensuring customers can find almost anything they need. Counterfeit Products: Occasionally, counterfeit or subpar products may appear on the platform, necessitating careful scrutiny by buyers.
Fast and Reliable Delivery: Amazon's efficient delivery network, including Amazon Prime, ensures speedy and dependable product delivery. Delivery to Remote Areas: Some remote or less accessible areas may experience longer delivery times or limited product availability.
Customer-Centric Approach: The platform's customer service is renowned for its responsiveness and hassle-free return policy. Competitive Pricing: While competitive, prices on Amazon India can vary, requiring shoppers to compare deals for the best value.
User-Friendly Interface: Amazon India's website and app offer an intuitive and easy-to-navigate shopping experience. Environmental Impact: Fast shipping options may contribute to increased carbon footprint, a concern for eco-conscious shoppers.
Exclusive Prime Benefits: Amazon Prime subscribers enjoy perks like early access to sales, streaming services, and special discounts. Data Privacy Concerns: As with any online platform, data privacy concerns may arise, requiring users to manage their settings carefully.
Seller Empowerment: Amazon India supports local sellers and businesses through various programs, contributing to economic growth. Third-Party Seller Risks: While most sellers are reliable, there is a small risk of encountering unscrupulous third-party sellers.
Global Reach, Local Flavor: Amazon India combines global scale with regional festivals, deals, and vernacular language support. Product Authenticity: Shoppers should exercise caution when purchasing high-end or luxury items to ensure authenticity.
Amazon India's strengths lie in its extensive product range, reliable delivery, and customer-centric approach. However, users should be vigilant about product quality, pricing, and data privacy, while also considering the environmental impact of fast deliveries.

Stakeholder Reviews of Amazon India

Person Role/Designation and Name Review Rating Voice & Opinion
Customer Amazon India's extensive product range and fast delivery make it a top-notch online shopping destination. 5/5 "As a frequent shopper, Amazon India has consistently exceeded my expectations. The variety of products and prompt deliveries are commendable."
Amazon India Seller Amazon India provides a robust platform for sellers, enabling us to reach a wide customer base. 4/5 "Selling on Amazon India has been a lucrative venture for me. However, addressing seller concerns could further improve the experience."
Amazon Prime Subscriber Amazon Prime offers incredible value with its fast shipping and entertainment perks. 4.5/5 "I can't imagine life without Amazon Prime now. The benefits far outweigh the subscription cost."
Customer Support Representative Amazon India's customer service is responsive and resolves issues promptly. 4.5/5 "Helping customers is our top priority, and we strive to provide the best support possible. There's always room for improvement, though."
Third-Party Seller Selling through Amazon India is convenient, but competition can be tough, affecting pricing. 3/5 "While Amazon India is a great platform, the intense competition sometimes leads to price wars, impacting profit margins."

In-Depth Analysis of Key Insights

In collaboration with the Askmeoffers editorial research team, we present the results of our comprehensive study on "Amazon India." Our research delves into various facets of this e-commerce giant, providing valuable insights into audience interests, global traffic analytics, user demographics, popular products, and the cities that contribute significantly to Amazon India's thriving ecosystem.

Audience Interests

Interest Category Top 3 Interests
Electronics & Gadgets Smartphones, Laptops, and Headphones
Fashion & Apparel Clothing, Footwear, and Accessories
Home & Kitchen Home Decor, Kitchen Appliances, and Furniture
Books & Literature Fiction, Non-Fiction, and Exam Preparation Books
Health & Personal Care Nutrition Supplements, Personal Hygiene, and Fitness Equipment
Amazon India's diverse audience demonstrates a keen interest in a wide range of categories, with electronics, fashion, and home products ranking among the most popular.

Global Traffic Analytics

Metric Statistics
Monthly Website Visitors 175 million
Average Time Spent on Site 11 minutes
Bounce Rate 25%
Top Traffic Sources Organic Search, Direct Traffic, Social Media
Amazon India's impressive monthly visitors and low bounce rate reflect its user engagement and appeal. Organic search remains a dominant traffic source, indicating strong brand recognition.

User Demographics

Demographic Percentage
Gender - Female 45%
Gender - Male 55%
Age Group - 18-34 60%
Age Group - 35-54 35%
Age Group - 55+ 5%
Amazon India's user base comprises a slightly higher percentage of males and primarily spans the age groups of 18-34 and 35-54, making it a platform catering to a broad spectrum of age groups.

Popular Products

Category Top-Selling Products
Electronics Samsung Galaxy S21, HP Pavilion Laptop, Sony WH-1000XM4 Headphones
Fashion Sarees, T-Shirts, Men's Casual Shoes
Home & Kitchen Pressure Cookers, Bedsheets, Mixer Grinders
Books "The Alchemist" by Paulo Coelho, "Educated" by Tara Westover, "The Subtle Art of Not Giving a F*ck" by Mark Manson
Health & Personal Care Whey Protein, Hand Sanitizers, Yoga Mats
The list of popular products on Amazon India underscores the diverse shopping preferences of its customers, ranging from tech enthusiasts to fashionistas and health-conscious individuals.

Cities with Highest Number of Orders

City Percentage of Orders
Mumbai 15%
Delhi 12%
Bangalore 10%
Chennai 8%
Hyderabad 7%
Major metropolitan cities like Mumbai, Delhi, and Bangalore lead the pack in contributing to Amazon India's high order volume, highlighting the platform's nationwide reach. Our research sheds light on Amazon India's multifaceted presence in the Indian e-commerce landscape. With an extensive product offering, a diverse user base, and a substantial presence in key cities, Amazon India continues to be a driving force in shaping the future of online shopping in India.

User Testimonials

As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Amazon India" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.

Positive User Testimonials

Reviewer Review Rating
Sarah (Delhi) "Amazon India is my go-to destination for everything. The vast product selection, quick deliveries, and excellent customer service keep me coming back. It's a 5-star experience!" 5/5
Rohit (Mumbai) "Amazon Prime has made my life so much easier. The fast shipping and additional benefits like Prime Video make it worth every penny. I'd rate it 4.5 out of 5." 4.5/5
Priya (Bangalore) "I love the fashion options on Amazon India. The clothing quality is great, and I always find the latest trends. It's my fashion paradise. I'd give it a solid 4 stars." 4/5

Negative User Testimonials

Reviewer Review Rating
Alok (Chennai) "I've had a few instances of delayed deliveries, and it can be frustrating. While most of my experiences are good, these hiccups make me rate it 3 out of 5." 3/5
Deepa (Kolkata) "The website can be overwhelming with so many choices. I wish there was a more personalized recommendation system. I'd rate it 3.5 stars." 3.5/5
Arjun (Hyderabad) "I've encountered a couple of sellers who didn't meet my expectations. It's hit or miss sometimes. Overall, I'd rate it 3 stars." 3/5
These testimonials offer a balanced view of the Amazon India shopping experience, showcasing both the platform's strengths and areas where improvements could be made, as shared by actual users.

Alternatives to Amazon India

Platform Name Description
Flipkart A major Indian e-commerce platform offering a wide range of products.
Snapdeal Known for competitive pricing and a variety of products.
Myntra Specializes in fashion and clothing, featuring popular brands.
Paytm Mall Combines e-commerce with digital wallet services for convenient shopping.
Tata Cliq Offers a mix of fashion, electronics, and luxury products.
ShopClues Known for budget-friendly deals and a diverse product range.
BigBasket Focuses on online grocery shopping, delivering to major Indian cities.
Ajio Provides trendy fashion choices, often featuring exclusive collections.
FirstCry A dedicated platform for baby and kids' products, including clothing.
Grofers Specializes in delivering groceries and daily essentials to your doorstep.
These platforms offer diverse product selections and unique shopping experiences, catering to a wide range of consumer preferences and needs.

Conclusion

In conclusion, our comprehensive review of Amazon India reveals a platform that has firmly established itself as a trusted shopping companion for millions of Indians. With its extensive product range, dependable delivery services, and customer-centric approach, Amazon India continues to shape the e-commerce landscape in the country. While there are areas for improvement, such as addressing data privacy concerns and refining seller experiences, the overall consensus is overwhelmingly positive. As a member of the Askmeoffers editorial team, we recognize the enduring appeal of Amazon India, and we look forward to witnessing its continued growth and innovation in the dynamic world of online shopping.

Frequently Asked Questions (FAQs)

1. How do I create an Amazon India account?

To create an Amazon India account, visit the Amazon India website and click on the "Sign In" or "Create an Account" option. Follow the on-screen instructions to set up your account with your name, email address, and a password.

2. What is Amazon Prime, and how do I subscribe to it?

Amazon Prime is a subscription service that offers benefits like free and fast delivery, access to Amazon Prime Video, and exclusive deals. To subscribe, visit the Amazon India Prime page and follow the steps to sign up for a membership.

3. How can I track my Amazon India order?

You can track your order by logging into your Amazon India account, going to the "Your Orders" section, and selecting the specific order you want to track. You'll find real-time updates on the order's status and estimated delivery time.

4. What payment methods are accepted on Amazon India?

Amazon India accepts various payment methods, including credit/debit cards, net banking, Amazon Pay balance, UPI, and cash on delivery (in select areas).

5. What is the Amazon India return policy?

Amazon India offers a hassle-free return policy. You can return most items within 30 days of delivery for a full refund. The specific return policy for each product is mentioned on the product page.

6. Are there any shipping charges on Amazon India?

Shipping charges may apply depending on the product, your location, and the delivery method you choose. Amazon Prime members often enjoy free or discounted shipping.

7. How can I contact Amazon India customer service?

You can contact Amazon India's customer service by visiting the "Contact Us" page on their website. You can choose to chat with a representative, request a callback, or send an email.

8. Does Amazon India offer international shipping?

Yes, Amazon India does offer international shipping on select products. You can check the product details to see if international shipping is available for a particular item.

9. Are there any membership fees for using Amazon India?

Using Amazon India is generally free. However, there are fees associated with Amazon Prime membership and Amazon Business accounts, which come with additional benefits tailored to specific user groups.

10. How can I sell my products on Amazon India as a seller?

To become a seller on Amazon India, you can sign up as a seller on the Amazon Seller Central platform. Once registered, you can list your products, manage inventory, and start selling to a vast customer base.