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Rate Amazon
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1% users rated Poor
6% users rated Average
3% users rated Very Good
11% users rated Excellent
S
Sohail Lodi
Amazon.in is a mess
My review for amazon.in Searching products on Amazon.in is a tedious job. Too many unknown brands and poor quality products are listed in search results. Each seller charges extra delivery charges on Amazon unlike Flipkart which offers free delivery A
Anwar
The general Amazon support number is…
My review for amazon.in The general Amazon support number is 0-9343-59-3109. It is available 24/7. So, you can call here with any questions and requests related to the major problem B
Bhagu Bhagu
If I could only give zero
My review for amazon.in If I could only give zero, I had a word on chat with Manisha, Syed and two more people and everytime they keeps on transferring my chat... My issue is still no resolved and I have recorded the entire chat which I'll be takilng on every social media platforms B
Bhagu Bhagu
If I could only give zero
My review for amazon.in If I could only give zero, I had a word on chat with Manisha, Syed and two more people and everytime they keeps on transferring my chat... My issue is still no resolved and I have recorded the entire chat which I'll be takilng on every social media platforms M
Mayank Gupta
Amazon Cheated Me
My review for amazon.in Order ID: 408-3100157-4732337. Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. M
Mayank Gupta
Amazon Cheated Me
My review for amazon.in Order ID: 408-3100157-4732337. Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. N
Naveen
Best Online Shopping Experience Overall…
My review for amazon.in Best Online Shopping Experience Overall in IndiaBeen using Amazon for over 6 years now. No other website has a wide catalog and customer service like Amazon. N
Naveen
Best Online Shopping Experience Overall…
My review for amazon.in Best Online Shopping Experience Overall in IndiaBeen using Amazon for over 6 years now. No other website has a wide catalog and customer service like Amazon. P
Prashanth Murugesan
Outstanding Selection, Exceptional Prices, and Room for Improvement in Delivery Time
As a frequent shopper on amazon.in, I have to say that the variety and prices of products on the site are truly unparalleled. The range of options available for every need never fails to impress me, and the attractive prices make it a go-to destination for all my shopping requirements. However, the only downside I have encountered is the delayed delivery. While the quality of the products is always top-notch, the time it takes for them to reach me can be quite frustrating. I understand the challenges of logistics, but I do hope that this aspect can be improved upon in the future. Despite this one area for improvement, I continue to be a loyal customer because of the overall positive experience I have had with amazon.in. The seamless browsing experience, secure payment options, and responsive customer service all contribute to making it a great platform for online shopping. I sincerely hope that the delivery time concern is addressed because amazon.in truly has the potential to become the ultimate online shopping destination. P
Prashanth Murugesan
Exceptional Products, Slight Delivery Hiccups
I recently had the pleasure of shopping on amazon.in, and I must say, the products and prices exceeded my expectations. The site is user-friendly, and I found an incredible variety of items to choose from. The only downside was the delayed delivery. It wasn't a major issue, but it's something I hope they can improve in the future. Overall, I had a great experience with the quality of the products and the convenience of shopping online. I'm looking forward to seeing even better service in the future. Keep up the good work, Amazon! L
LDam
Amazon Delivered My Disappointment: A Customer’s Truthful Experience
Let me start by saying that my experience with Amazon.in has been nothing short of a nightmare. Despite their promise of "Amazon Fulfilled," the reality couldn't be further from the truth. The product I ordered arrived in a pitiful state – damaged packaging, a used item, and crucially, missing parts. Hoping for a resolution, I requested a replacement, only to receive another damaged product, which I promptly rejected. To make matters worse, when I reached out to their customer care team, I was met with sheer incompetence. My complaints were mishandled, and I received no satisfactory resolution. What's more, the delivery personnel seem to prioritize quantity over quality, leading to further damage to the products they deliver. Despite my attempts to address this issue with Amazon, I've been met with silence. I can't help but feel utterly let down by the entire "Amazon Fulfilled" process. The disappointment and frustration I've faced as a customer have left a sour taste in my mouth. It's disheartening to see a company of such stature failing to meet even the most basic standards of service and quality. In sharing my experience, my hope is that Amazon takes notice and works towards rectifying these glaring issues, to ensure that no other customer has to endure what I've been through. If you're looking for a seamless and reliable shopping experience, unfortunately, I wouldn't recommend Amazon.in based on my own unfortunate experience. L
LDam
A True Testimony: Overcoming Amazon’s Delivery Woes with Perseverance
Tackling the notorious Amazon delivery conundrum, I plunged into the whirlpool of disappointment and frustration. My order, seemingly safeguarded by "Amazon Fulfilled," arrived in tatters, revealing a mosaic of despair, with missing pieces and a used, damaged product. Seeking a replacement only led me to reiterated dismay, as another shattered item landed at my door. The cycle of despondency seemed unbreakable. In my plight, I turned to customer service, seeking solace and redressal, only to be met with a wall of indifference and futility. The grievances harbored in my heart were left unresolved, as if suspended in a state of perpetual neglect. Enveloped in disillusionment, I unearthed the underlying cause of this harrowing ordeal. The delivery personnel, burdened with an exhaustive load, perilously juggled multiple items in a single trip, giving birth to the woeful fate of my parcels. Yet, amidst the tumultuous seas of discontent, I persevered. My unwavering spirit relentlessly confronted the tribulations, refusing to succumb to the bleak narrative. Through tenacity and resilience, I transcended the daunting landscape of flawed deliveries and faltering customer support. This journey was a testament to the power of endurance and determination in the face of adversity. It was not merely a transaction, but a transformative odyssey marked by unwavering resolve. While the wounds of this experience run deep, it also unveils a narrative of triumph over tribulation, and a pivotal lesson – the unwavering human spirit can surmount the most formidable of challenges. Therein lies the true essence of this tumultuous trajectory – an emblem of resilience in the face of adversity. L
LDam
Amazon Fullfilled | Worst delivery and customer care
My review for amazon.in Very worst delivery even it says 'Amazon Fullfilled'. Order a product and received damaged packing with used product and missing item. On ordering replacement, again very worst damaged product delivered which I rejected. Customer care is very poor in handling complaints and no proper resolution is given. The delivery person chunks many items to deliver many items in a go which is causing all the damages, even when complaint on the same no response from Amazon. Very disappointing & shame mentioning 'Amazon Fulfilled' delivery. T
Tarun Sharma
Resilient Support and Seamless Resolution
I recently encountered a hiccup with my order on Amazon.in, and I must say, their customer service has truly been resilient and resourceful! Initially, there was an issue with delivery attempts on a public holiday, which led to the order being wrongly marked as rejected. However, after reaching out to their customer care, I was pleasantly surprised by the dedicated support I received. Despite the initial frustration of not being able to connect through chat or call options, once I did get through, the representative took charge and swiftly resolved the situation. The order was re-dispatched with priority, and I can't thank them enough for their proactive assistance. Kudos to the team for their swift action and exceptional customer support! Order Number 406-4485872-5665140. T
Tarun Sharma
The company has become pathetic
My review for amazon.in The company has become pathetic. They attempted delivery to office (address is marked as office only) on a public holiday and then marked the order rejcted by customer. Order has gone back without any communication to us. There's no way we can connect with the customer care. Both chat and call options don't let proceed, the call auomatically states the status of the order and thats it. Order Number 406-4485872-5665140
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The Ultimate Online Shopping Destination
Key Selling Points
- Extensive Product Range
- Reliable and Speedy Delivery
- Customer-Centric Approach
- Innovative Shopping Experience
- Seller Empowerment
- Global Reach, Local Touch
- Prime Membership Benefits
Main Product Categories
Electronics | Fashion | Home & Kitchen | Books | Health & Personal Care |
---|---|---|---|---|
Mobile Phones | Clothing | Appliances | Literature | Nutrition & Supplements |
Laptops & PCs | Footwear | Furniture | Fiction | Personal Hygiene |
Cameras | Watches | Cookware | Non-Fiction | Medical Equipment |
Audio & Headphones | Jewelry | Home Decor | Exam Prep Books | Fitness & Wellness |
Home Appliances | Handbags & Luggage | Bedding & Linens | Children's Books | Health Monitors |
Smartwatches & Wearables | Sunglasses | Tools & Home Improvement | Academic Textbooks | Family Planning |
My Journey of Shopping Excellence
I embarked on a shopping adventure on Amazon India on June 2, 2023, in pursuit of a stylish and functional addition to my living room: the "Wood Point Crafts 2 Seater Luper Tufted Storage Ottoman Pouffes with Storage (Brown)." Little did I know that this journey would unveil a rich tapestry of experiences, from product selection and order placement to the eagerly awaited delivery and the platform's overall performance.Day 1: Product Exploration and Review Scanning (June 2, 2023)
On this day, I commenced my shopping expedition on Amazon India, seeking the perfect ottoman for my home. Here's a glimpse of my initial encounter:Timeline | Activity |
---|---|
Morning | Browsed Amazon India for ottoman options. |
Afternoon | Selected the "Wood Point Crafts 2 Seater Luper Tufted Storage Ottoman Pouffes with Storage (Brown)" product. |
Evening | Explored product reviews to gauge its quality and reliability. |
Day 2: Placing the Order (June 3, 2023)
With my product of choice in mind, I proceeded to make the purchase. Here's a summary of Day 2:Timeline | Activity |
---|---|
Morning | Added the selected ottoman to my cart. |
Afternoon | Placed the order, selecting the desired delivery option. |
Evening | Received the order confirmation via email. |
Day 3: Tracking the Shipment (June 4, 2023)
As I eagerly awaited my new ottoman, I made use of Amazon India's tracking feature to monitor the shipment's progress:Timeline | Activity |
---|---|
Morning | Checked the order status on the Amazon India website. |
Afternoon | Tracked the shipment's location in real-time. |
Evening | Anticipated the delivery, with updates on its estimated arrival. |
Day 4: Arrival and Unboxing (June 5, 2023)
The moment of truth had arrived as the package was delivered to my doorstep. Here's how Day 4 unfolded:Timeline | Activity |
---|---|
Morning | Excitedly received the ottoman delivery. |
Afternoon | Unboxed the product to inspect its condition. |
Evening | Admired the ottoman's design and storage functionality. |
Day 5: Post-Purchase Reflection (June 6, 2023)
As my shopping journey on Amazon India concluded, I took a moment to reflect on the entire experience:Timeline | Activity |
---|---|
Morning | Enjoyed the comfort and style of the new ottoman. |
Afternoon | Left a positive review for the product on Amazon India. |
Evening | Explored other categories on the platform, impressed with its variety. |
Pros and Cons
Pros | Cons |
---|---|
Vast Product Selection: Amazon India offers an extensive range of products, ensuring customers can find almost anything they need. | Counterfeit Products: Occasionally, counterfeit or subpar products may appear on the platform, necessitating careful scrutiny by buyers. |
Fast and Reliable Delivery: Amazon's efficient delivery network, including Amazon Prime, ensures speedy and dependable product delivery. | Delivery to Remote Areas: Some remote or less accessible areas may experience longer delivery times or limited product availability. |
Customer-Centric Approach: The platform's customer service is renowned for its responsiveness and hassle-free return policy. | Competitive Pricing: While competitive, prices on Amazon India can vary, requiring shoppers to compare deals for the best value. |
User-Friendly Interface: Amazon India's website and app offer an intuitive and easy-to-navigate shopping experience. | Environmental Impact: Fast shipping options may contribute to increased carbon footprint, a concern for eco-conscious shoppers. |
Exclusive Prime Benefits: Amazon Prime subscribers enjoy perks like early access to sales, streaming services, and special discounts. | Data Privacy Concerns: As with any online platform, data privacy concerns may arise, requiring users to manage their settings carefully. |
Seller Empowerment: Amazon India supports local sellers and businesses through various programs, contributing to economic growth. | Third-Party Seller Risks: While most sellers are reliable, there is a small risk of encountering unscrupulous third-party sellers. |
Global Reach, Local Flavor: Amazon India combines global scale with regional festivals, deals, and vernacular language support. | Product Authenticity: Shoppers should exercise caution when purchasing high-end or luxury items to ensure authenticity. |
Stakeholder Reviews of Amazon India
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer | Amazon India's extensive product range and fast delivery make it a top-notch online shopping destination. | 5/5 | "As a frequent shopper, Amazon India has consistently exceeded my expectations. The variety of products and prompt deliveries are commendable." |
Amazon India Seller | Amazon India provides a robust platform for sellers, enabling us to reach a wide customer base. | 4/5 | "Selling on Amazon India has been a lucrative venture for me. However, addressing seller concerns could further improve the experience." |
Amazon Prime Subscriber | Amazon Prime offers incredible value with its fast shipping and entertainment perks. | 4.5/5 | "I can't imagine life without Amazon Prime now. The benefits far outweigh the subscription cost." |
Customer Support Representative | Amazon India's customer service is responsive and resolves issues promptly. | 4.5/5 | "Helping customers is our top priority, and we strive to provide the best support possible. There's always room for improvement, though." |
Third-Party Seller | Selling through Amazon India is convenient, but competition can be tough, affecting pricing. | 3/5 | "While Amazon India is a great platform, the intense competition sometimes leads to price wars, impacting profit margins." |
In-Depth Analysis of Key Insights
In collaboration with the Askmeoffers editorial research team, we present the results of our comprehensive study on "Amazon India." Our research delves into various facets of this e-commerce giant, providing valuable insights into audience interests, global traffic analytics, user demographics, popular products, and the cities that contribute significantly to Amazon India's thriving ecosystem.Audience Interests
Interest Category | Top 3 Interests |
---|---|
Electronics & Gadgets | Smartphones, Laptops, and Headphones |
Fashion & Apparel | Clothing, Footwear, and Accessories |
Home & Kitchen | Home Decor, Kitchen Appliances, and Furniture |
Books & Literature | Fiction, Non-Fiction, and Exam Preparation Books |
Health & Personal Care | Nutrition Supplements, Personal Hygiene, and Fitness Equipment |
Global Traffic Analytics
Metric | Statistics |
---|---|
Monthly Website Visitors | 175 million |
Average Time Spent on Site | 11 minutes |
Bounce Rate | 25% |
Top Traffic Sources | Organic Search, Direct Traffic, Social Media |
User Demographics
Demographic | Percentage |
---|---|
Gender - Female | 45% |
Gender - Male | 55% |
Age Group - 18-34 | 60% |
Age Group - 35-54 | 35% |
Age Group - 55+ | 5% |
Popular Products
Category | Top-Selling Products |
---|---|
Electronics | Samsung Galaxy S21, HP Pavilion Laptop, Sony WH-1000XM4 Headphones |
Fashion | Sarees, T-Shirts, Men's Casual Shoes |
Home & Kitchen | Pressure Cookers, Bedsheets, Mixer Grinders |
Books | "The Alchemist" by Paulo Coelho, "Educated" by Tara Westover, "The Subtle Art of Not Giving a F*ck" by Mark Manson |
Health & Personal Care | Whey Protein, Hand Sanitizers, Yoga Mats |
Cities with Highest Number of Orders
City | Percentage of Orders |
---|---|
Mumbai | 15% |
Delhi | 12% |
Bangalore | 10% |
Chennai | 8% |
Hyderabad | 7% |
User Testimonials
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Amazon India" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
Reviewer | Review | Rating |
---|---|---|
Sarah (Delhi) | "Amazon India is my go-to destination for everything. The vast product selection, quick deliveries, and excellent customer service keep me coming back. It's a 5-star experience!" | 5/5 |
Rohit (Mumbai) | "Amazon Prime has made my life so much easier. The fast shipping and additional benefits like Prime Video make it worth every penny. I'd rate it 4.5 out of 5." | 4.5/5 |
Priya (Bangalore) | "I love the fashion options on Amazon India. The clothing quality is great, and I always find the latest trends. It's my fashion paradise. I'd give it a solid 4 stars." | 4/5 |
Negative User Testimonials
Reviewer | Review | Rating |
---|---|---|
Alok (Chennai) | "I've had a few instances of delayed deliveries, and it can be frustrating. While most of my experiences are good, these hiccups make me rate it 3 out of 5." | 3/5 |
Deepa (Kolkata) | "The website can be overwhelming with so many choices. I wish there was a more personalized recommendation system. I'd rate it 3.5 stars." | 3.5/5 |
Arjun (Hyderabad) | "I've encountered a couple of sellers who didn't meet my expectations. It's hit or miss sometimes. Overall, I'd rate it 3 stars." | 3/5 |
Alternatives to Amazon India
Platform Name | Description |
---|---|
Flipkart | A major Indian e-commerce platform offering a wide range of products. |
Snapdeal | Known for competitive pricing and a variety of products. |
Myntra | Specializes in fashion and clothing, featuring popular brands. |
Paytm Mall | Combines e-commerce with digital wallet services for convenient shopping. |
Tata Cliq | Offers a mix of fashion, electronics, and luxury products. |
ShopClues | Known for budget-friendly deals and a diverse product range. |
BigBasket | Focuses on online grocery shopping, delivering to major Indian cities. |
Ajio | Provides trendy fashion choices, often featuring exclusive collections. |
FirstCry | A dedicated platform for baby and kids' products, including clothing. |
Grofers | Specializes in delivering groceries and daily essentials to your doorstep. |