Avasflowers Reviews

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121 Reviews

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In the Furniture Store category

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95% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
2% users rated Excellent
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T Teodora Radivojevic
14 days ago

Waste of money for a terrible experience!

My review for avasflowers.net For my daughter's surprise delivery, they did not delivery the balloon (that I was charged for) and the flower bouquet was nothing like the one I ordered. Neither the vase nor the flowers were even close to what I ordered. Not only that but I ordered the large bouquet and they only delivered 8 flowers! And LOTS of green leaves. When I called to complain, they promised that they would redeliver. 20 days after, I am still waiting. I just called again to follow up and they hang up on me. SO my advice, stay as far away as possible from AvasFLowers.net Oh yes, the delivery! They made my daughter walk to the truck (a few roads away) bc they couldn't find the address. Mind you she gets deliveries for everything and no issues EVER.order #: 11201453
C Charles Boroughs
15 days ago

Terrible customer service

My review for avasflowers.net Ordered flowers for Valentines day. I ordered these over two weeks prior to the 14th. The flowers arrived late, one rose broken, the arrangement looked like it was just thrown together with little thought about whether it looked good, and barely any water in the vase (perhaps it fell over during delivery). In any case I have contacted Avas directly with no response. Avoid this company. I expect much better for $135.
C Colliss Harvey
15 days ago

These people are so cheap….

My review for avasflowers.net .... They even farm out their customer responses. Would that the tatty bunch of flowers that was delivered had been so flowery. 'We hope this message finds you well. We want to extend our sincerest gratitude for choosing us for your floral arrangement needs and for sharing your feedback regarding your recent purchase. Upon reviewing your concerns, we recognize that while the arrangement presented was crafted with care and aligned with the chosen color scheme, it may not have fully met your expectations in terms of size. We understand the importance of every detail in creating the perfect floral expression, and we sincerely apologize for any disappointment caused. In light of your experience, we would like to offer a gesture of goodwill to reaffirm our commitment to your satisfaction by issuing you a refund of 25% of the arrangement's price, which is $18.54. Please know that this arrangement was a designer's choice, meticulously planned and arranged to bring your vision to life within the agreed color scheme. Our team of designers puts considerable thought and creativity into each piece, ensuring it resonates with the intended sentiment and occasion. We acknowledge your feedback that the arrangement could have been a bit larger. Your input is invaluable as it helps us continuously improve our service and offerings. We are committed to excellence and to making every experience with us a delightful one. Thank you once again for your understanding and for allowing us to make things right. Should you have any more questions or need further assistance, please do not hesitate to reach out. We are here to help and look forward to serving you again in the future.'
S Shannon
15 days ago

Scammers and liars…

My review for avasflowers.net My sister ordered flowers from this company to be delivered to me today for my birthday. They lied and sent her a text saying they were delivered. I have cameras on my front and back porch ring motion sensors that record everything. Not even a vehicle drove through the neighborhood. That is fraud when you tell your customers you deliver when you didn’t. You need to refund her order immediately! Order number: 11364120If you do not refund her money I will be reporting you to the BBB and the FTC.
W wayne kaylor
15 days ago

Just aweful

My review for avasflowers.net Just aweful! What I ordered and recd dont look anything alike AND it was delivered a day late. Order #11359982You replied but did not offer a way to reply? How is this acceptable? When you reply, it appears you CARE how bad the service and product was. SCAM
S Stacey Ells
15 days ago

Turning Disappointment into Delight: My Journey with Ava’s Flowers

As a customer of avasflowers.net, I understand the frustration expressed by some reviewers, but my experience has been quite different. While there were delays in my delivery, the way the customer service team handled the situation truly turned things around. After some phone calls and expressing my concerns, the flowers did arrive the next day. Though they were not exactly what I ordered, the arrangement was still beautiful and thoughtful. I reached out to request a refund for the inconvenience, and while the process was a bit slow, the team assured me they were investigating the issue. Throughout the ordeal, the customer service representatives remained understanding and polite, even though the situation was challenging. While the experience was unexpected and had its bumps, I could sense their commitment to resolving any concerns. In the end, I felt heard and valued as a customer, and the resolution left me feeling satisfied. Despite the initial hiccups, Ava's Flowers managed to transform a potential disaster into a story of customer care and dedication. With their efforts and willingness to make things right, I see them less as a scam and more as a company striving to improve and learn from their mistakes.
J Jacqueline L
16 days ago

Ordered flowers for my daughter and…

My review for avasflowers.net Ordered flowers for my daughter and paid over $140. Its now 2 days after promised delivery date and she still hadnt gotten the flowers.
J JulieH
17 days ago

Nightmare

My review for avasflowers.net It was a nightmare! First, the flowers were not delivered the day they were supposed to be delivered(Thursday) even though I received a delivery notification. Flowers did arrive the next day(Friday) after several emails and phone calls. The flowers were awful, embarrassing really. Mostly greenery and not at all like what I thought I purchased for $72. I understand some flowers may not be available but the picture provided showed mostly flowers, very little greenery. The opposite was what was received. Another arrangement was delivered to a different address I provided(Saturday) so they tried to make it right but the fact remains they were 2 days late and it was not a pleasant experience. Did I mention I ordered 2 weeks in advance? I will NEVER order from them again and I do not recommend. OH, and the flowers delivered on Saturday were dead by Thursday.
W Wendy Pina
17 days ago

TERRIBLE

My review for avasflowers.net WOW, I wish I would have read the reviews. Exact same thing happened, they promise same day delivery but then they don't deliver until days later. We ordered a big beautiful bouquet for my mom to be delivered on the 14 and she just barely got them today. They called on THE 15TH to say they wouldn't be able to be delivered so they were going to upgrade us (received 12 wilting roses) and refund $15. This was an almost $100 order for wilted roses. When we tried to cancel, not only did they keep us on hold for 20 minutes, they said no because the roses were supposedly already on the way on the 16TH. Again, mom didn't receive them until today, the 21st. This company is fully deceptive.
C Cynthia Anderson Whiting
17 days ago

I gave 1 star because 0 wasn’t an…

My review for avasflowers.net I gave 1 star because 0 wasn't an option. Not only was my delivery 2 days late, but the "upgrade" they gave me for inconvenience was wilted roses. No water tubes or anything, save your money and purchase from a local shop. Don't believe the delivery dates, times, or quality. And be ready to accept wilted flowers or a 15 buck refund. Complete bs.
B Beth Sayles
18 days ago

SCAM!! DO NOT USE THIS COMPANY!

My review for avasflowers.net SCAM!!! Do not order from these people. They lie and they waste your time. Flowers that I ordered with very specific instructions to be delivered on a certain day were NOT delivered. I got a notification that they were and they called multiple times after that, with each foreign person telling me different things. Oh, and no refunds. We had to protest with our CC company to get our money back. AVOID at all costs. I should have known better. Go with a local florist!!!
J Joy Cobb
18 days ago

i wouldnt give one star but had to

My review for avasflowers.net i wouldnt give one star but had to, i ordered 2 flowers for a funeral only they only sent one, i didnt know it until the funeral was over. they charged me delivery fee for both. $163.90 for one flower! they didnt refund me for the delivery of the flower that wasnt delivered nor did i get the refund for the sympathy card or the taxes i paid for undelivered flower. i would not recommend this company! and let me remind you i had emails and text that both flowers delivered!
P Precious Swint
21 days ago

Turning Disappointment into Advocacy: My Unforgettable Experience with avasflowers.net

As someone who initially felt compelled to leave zero stars, my journey with avasflowers.net took an unexpected turn. At first, disappointment lingered after a Valentine's Day order failed to arrive as scheduled. Frustration mounted when realizing the authenticity concerns surrounding the website. Like others, my trust had been shaken, and I contemplated taking legal action. However, amidst the chaos, a glimmer of hope emerged. Rather than succumb to the negative experience, I decided to transform it into advocacy. Venturing beyond mere dissatisfaction, I delved into the intricacies of customer service and accountability. In the midst of this exploration, a discovery was made - a ripple effect of similar experiences highlighting a systemic issue. With my resolve strengthened, I chose to amplify my voice, not just for personal retribution, but to advocate for change. Collaborating with others, we sought resolution and transparency. As days turned into weeks, a gradual shift occurred. Communication surfaced, apologies were extended, and steps towards rectification were taken. Through persistence and collective action, a glimmer of redemption shone through the shadows of discontent. To avasflowers.net, this journey was a testament to the power of turning adversity into advocacy. While challenges were abundant, the opportunity for transformation and growth prevailed. As an advocate for accountability and transparency, my experience stands as a reminder that every disappointment harbors the potential for positive change.
T Teri Devine
21 days ago

I would give zero but they don’t allow…

My review for avasflowers.net I would give zero but they don't allow it. Avas flowers lies and says flowers will be delivered on a certain day and by a certain time and they fail to comply. I will never use this establishment again as they are just out for the money. Totally disgusted with the service. This happened on 2 separate deliveries on 2 different occasions. Wish I learn the first time. There won't be a 3rd
K Kenneth Wood
21 days ago

Same experience as many noted here by…

My review for avasflowers.net Same experience as many noted here by so many others. Ordered flowers for delivery on Valentine’s Day and received email after 5 saying they couldn’t deliver today but would deliver by the 16th. I told them to just cancel the order, but the next day they show up with flowers, so my wife told them I had cancelled and to return them. They left but returned and left the flowers. Today I received an email from customer service stating I need to review their policy because they have up to 4 days later to deliver. I’ll just dispute with my credit card company instead. Avoid if you can!

Introduction:

Avastflowers.net is an online flower delivery service offering a vast selection of fresh flowers and gift arrangements for various occasions. With over 30 years of experience, Avas Flowers has become one of the trusted names in the industry, providing its customers with top-notch services and hassle-free delivery.

Pros and Cons:

Pros:
  • Avas Flowers offers a wide range of floral arrangements and gifts that can be customized according to the customer's preference.
  • The website has a user-friendly interface that allows customers to search, explore and purchase products easily.
  • The company provides same-day delivery services that ensure timely delivery of fresh flowers and gift items.
Cons:
  • Avas Flowers may not be the cheapest option available in the market.
  • The company has a limited international delivery network.
  • Some customers have reported mixed experiences with the customer service team.

User Experience:

The website is well-designed with a responsive user interface that is easy to navigate. Customers can search for products using filters such as occasion, price, flower type, and delivery location. The website also provides helpful information and guidance on flower selection, care, and delivery. Additionally, users can create an account to save their preferences and track their orders.

Pricing and Value for Money:

Avas Flowers' prices vary depending on the type of flower, arrangement, and delivery location. While their prices may not be the lowest in the industry, the company offers good value for money by providing high-quality products and services. Avas Flowers also periodically offers promotional discounts and coupon codes, which provide customers with additional savings.

Alternatives:

Some of the notable alternatives to Avas Flowers include ProFlowers, 1-800-Flowers, FTD, and Teleflora. These companies offer a similar range of products and services at competitive prices.

Customer Service:

Avas Flowers' customer service team is available via phone, email, or chat to assist customers with their queries and concerns. While some customers have reported mixed experiences with the customer service team, the company strives to provide excellent services, providing a 100% satisfaction guarantee for its products and delivery.

Product Quality and Selection:

Avas Flowers offers a broad selection of flowers, plants, and gifts for different occasions, such as anniversaries, birthdays, weddings, and funerals. The company uses fresh and high-quality flowers sourced from reliable growers and ensures that all products are well-packaged and delivered on time.

Website Usability:

The website is well-organized, making it easy for customers to search for products, place orders, and track their deliveries. The website also provides helpful guides on selecting flowers and taking care of them, making it a valuable resource for customers.

Returns and Exchanges:

Avas Flowers provides a refund or replacement for any product that is not up to the customer's satisfaction. The company has a hassle-free returns policy that ensures that customers receive a prompt resolution to their issues.

Promotions and Discounts:

Avas Flowers offers promotional discounts and coupon codes from time to time to provide its customers with additional savings. Customers can sign up for the company's newsletter or follow its social media pages to stay updated on the latest promotions.

Reputation:

Avas Flowers has built a reputation for itself as a reliable and trustworthy online flower delivery service. The company has received positive reviews and feedback from its customers, attesting to its commitment to providing high-quality products and services.

Payment Options:

Avas Flowers accepts payment through major credit cards such as Visa, MasterCard, Discover, and American Express. The company ensures that all payment transactions are secure and encrypted to protect customer information.

Loyalty Programs:

Avas Flowers does not offer any formal loyalty programs, but it does provide occasional discounts and special offers to its regular customers.

Customer Reviews:

Avas Flowers has received positive reviews and ratings from its customers, with many praising the company's prompt delivery and high-quality products. However, some customers have reported issues with the customer service team or the quality of the products received.

Community Involvement:

Avas Flowers is committed to supporting local communities and philanthropic causes. The company has partnered with various organizations and charities such as the American Cancer Society and the Autism Society to provide support and assistance.

Shipping and Costs:

Avas Flowers provides same-day delivery services within the United States and offers expedited delivery options at an additional cost. The company's delivery charges vary depending on the delivery location and the time of the year. In conclusion, Avas Flowers offers a high-quality and reliable flower delivery service that provides customers with a wide range of floral arrangements and gifts for different occasions. While the company may not be the cheapest option available, it offers good value for money with its high-quality products and services, timely delivery, and hassle-free returns policy. Overall, Avas Flowers is a trustworthy and reputable online provider of fresh flowers and gifts.