Calyxflowers Reviews

Voted Poor (2/5)

61 Votes

61 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

30% users rated Terrible
36% users rated Poor
8% users rated Average
21% users rated Very Good
5% users rated Excellent
Write a review

Introduction

Calyx Flowers is an online flower delivery service that specializes in quality, luxury floral arrangements for every special occasion. With over 30 years of experience in the industry, Calyx Flowers has garnered a reputation for its beautiful and elegant arrangements. This company's dedication to quality and customer satisfaction can be seen in every aspect of its business.

Pros and Cons

Pros:
  • Email reminders for special occasions
  • Large selection of arrangements
  • High-quality and long-lasting flowers
  • Prompt delivery
Cons:
  • Higher price point compared to other online flower delivery companies

User Experience

Calyx Flowers has a user-friendly website that is easy to navigate. From selecting the perfect bouquet to checking out, the process is quick and straightforward. Customers can also enjoy a personalized experience by registering with the website and creating an account. By doing so, they can save their delivery addresses and billing information for a more streamlined experience in the future.

Pricing and Value for Money

Calyx Flowers offers a variety of arrangements at different price points. While its prices may be slightly higher than other companies, it's important to note that the company uses only the highest quality flowers in their arrangements. Therefore, you can be sure that you are getting what you paid for.

Alternatives

Some alternatives to Calyx Flowers include 1-800-Flowers, ProFlowers, and FTD. These companies offer similar services in terms of floral arrangements and delivery options. However, Calyx Flowers stands out with their focus on quality and luxury.

Customer Service

Calyx Flowers' customer service team is knowledgeable and friendly. Customers can easily reach out to them via phone or email and receive prompt assistance. Additionally, the company is committed to customer satisfaction and will go above and beyond to ensure that their customers are happy with their purchases.

Product Quality and Selection

Calyx Flowers' floral arrangements are of exceptional quality. Their arrangements feature only the freshest and highest quality flowers, and the company takes care in selecting the best blooms for each arrangement. In addition, Calyx Flowers offers a large selection of arrangements, from classic roses to seasonal blooms.

Website Usability

The Calyx Flowers website is easy to use and navigate. The homepage features the latest and best-selling arrangements, and customers can quickly and easily search for the perfect bouquet for their needs. The website also offers useful resources, such as flower care tips and a flower glossary.

Returns and Exchanges

Calyx Flowers has a satisfaction guarantee policy. If for any reason you are not satisfied with your purchase, you can contact customer service for a replacement or refund. However, the company does not accept returns for perishable items like flowers.

Promotions and Discounts

Calyx Flowers offers occasional promotions and discounts on its website. Customers can sign up for their newsletter to receive the latest promotions and discounts straight to their inbox.

Reputation

Calyx Flowers has a strong reputation for its high-quality floral arrangements and excellent customer service. The company has been in business for over 30 years and has many satisfied customers who rave about their experiences on various review websites.

Payment Options

Calyx Flowers accepts major credit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs

Calyx Flowers does not have a formal loyalty program. However, they offer email reminders for special occasions and discounts to their loyal customers.

Customer Reviews

Calyx Flowers has many positive reviews on various review websites such as Trustpilot and Yelp. Customers rave about the company's excellent customer service, high-quality blooms, and beautiful arrangements.

Community Involvement

Calyx Flowers is involved in various charitable activities, including donating flowers to hospitals and nursing homes. The company is also committed to sustainable agriculture practices and uses only eco-friendly packaging.

Shipping and Costs

Calyx Flowers offers both standard and expedited shipping options. Shipping costs vary depending on the delivery location and shipping method selected. Please note that the company does not offer same-day delivery. However, customers can select a delivery date in advance that is convenient for them.