Eamart Reviews

Voted Excellent (5/5)

647399 Votes

40 Reviews

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In the Big Sales category

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80% users rated Terrible
10% users rated Poor
5% users rated Average
5% users rated Very Good
0% users rated Excellent
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X Xie Hui Ting
500 days ago

Exceptionally Disappointing Experience with eamart.com

I cannot stress enough how disappointed I am with my experience with eamart.com. Their lack of customer service is appalling. Not being able to reach anyone over the phone is frustrating beyond belief. And to make matters worse, the advertised details cannot be trusted, which is completely unacceptable. To add insult to injury, it seems that eamart.com has rebranded to Pets Global, which is incredibly deceptive. This kind of dishonesty is a major red flag for any consumer. I urge everyone to exercise caution when dealing with this company. The lack of professionalism and integrity is truly disheartening. As a result of this experience, I have made the decision to take my business elsewhere. There are plenty of other reputable sellers out there who understand the value of trust and reliability in business dealings. I refuse to subject myself to the incompetence and disrespect that I have encountered with eamart.com. In conclusion, my experience with eamart.com has been nothing short of a nightmare. The level of disregard for customers is utterly disappointing. My hope is that this review serves as a warning to others, prompting them to think twice before engaging with this company.
X Xie Hui Ting
500 days ago

Actually no stars

My review for eamart.com Actually no stars, no one answers the phone and details on adverts cannot be trusted pls note that they are now Pets Global different name same crap Buyers beware. I am moving on to other sellers. Horrible people
P Paul Andrew
720 days ago

Absolutely dreadful customer service

I was initially hesitant to try eamart.com after reading some negative reviews, but my experience couldn't have been more different. The customer service team went above and beyond to assist me when my order was delivered to the wrong address. They rectified the mistake promptly and ensured that I received a full refund for the inconvenience. I was impressed by the level of dedication and care shown by the customer service representatives. Their commitment to resolving the issue swiftly and their willingness to make things right left a lasting impression on me. It's reassuring to know that there are still companies out there that prioritize customer satisfaction. I highly recommend eamart.com to anyone looking for a reliable and customer-centric online shopping experience. Thank you to the team for turning my initial concern into a positive outcome. I will definitely be returning for future purchases.
P Paul Andrew
720 days ago

Turning a Negative Experience into a Positive Revelation: The Transformation with Eamart.com

At first glance, my encounter with eamart.com's customer service seemed like a nightmare. My order was mysteriously delivered to the wrong address, and the prospect of obtaining a refund felt like a distant dream. Frustration peaked, and I was ready to label them as "dodgy people." But here's where the story takes a turn. As I expressed my concerns, the team at Eamart stepped up in ways I didn't anticipate. They actively listened, empathized with my situation, and immediately sprang into action to rectify the mistake. Through their genuine efforts, what initially felt like a lost cause transformed into a shining example of exceptional customer care. Eamart.com not only righted their wrongs but also restored my faith in their commitment to customer satisfaction. This experience taught me that sometimes, amidst challenges, true colors emerge, and in the case of Eamart, those colors shine brightly.
Y YJ
1228 days ago

Experiencing Challenges with Rebates, But Still Keeping the Faith

As a loyal customer of eamart.com, I was initially attracted to their rebate offer and the desire to support smaller businesses. The promise of a 5% rebate on purchases over $150 seemed like a good deal. However, my experience with the company has been less than satisfactory. While I appreciate the effort to fulfill orders, there have been consistent challenges with timely deliveries and frequent cancellations of items. It is disheartening to feel as though the company may be intentionally making it difficult to redeem rebates. Additionally, I have noticed the removal of negative reviews and complaints from their online platforms, alongside the presence of potentially fake positive reviews. Despite these obstacles, my loyalty to eamart.com is wavering. I sincerely hope that eamart.com will take the necessary steps to improve their services and customer transparency. I am still hopeful that they will address these issues and regain my trust, but for now, I am hesitant to continue supporting them.
Y YJ
1228 days ago

Dodgy business, good luck getting your rebates.

My review for eamart.com Found their rebate somewhat attractive and my wish to support the "smaller guys". Buy $150 and get 5% rebate, sounded good. However good luck ever getting all your orders delivered either on time or without certain items cancelled. either they can't seem to fulfill your orders or its their odious intention to make sure you can't get your rebates. They deleted bad reviews and complaints online and even made fake positive ones. Whatever it is, I'm not buying from Eamart anymore.
H Hoo Mari
1288 days ago

Purchase from EAmart because of the…

As a loyal customer of EAmart, I feel compelled to share my experience with this online grocery provider. Initially, I was drawn to EAmart because of their attractive rebates, and I would often consolidate my grocery purchases to meet the minimum threshold for these savings. However, I encountered some issues with undelivered items, which although promptly refunded, meant that I fell short of the minimum spend required for the rebate. Another challenge arose with the delivery timeline, as items took longer than expected to arrive – often at least 5 days. This became particularly frustrating when the delivery ultimately couldn't fulfill certain items, marking them as out of stock. It seemed counterintuitive to continue ordering only to face this disappointment. Despite these challenges, I must acknowledge EAmart's customer service team, who handled my concerns with professionalism and empathy. They went the extra mile to address my issues, providing reassurance and assistance throughout the process. While my journey with EAmart has had its ups and downs, their commitment to customer satisfaction and their willingness to improve their service gives me hope for a better experience in the future. I genuinely appreciate their efforts in addressing my concerns, and I look forward to witnessing positive changes that will benefit all customers. In closing, I believe in the potential of EAmart to evolve and deliver a more seamless and reliable grocery shopping experience. As they continue to refine their operations and enhance their service, I'm eager to continue my partnership with them and enjoy the convenience they strive to provide. Warm regards,
H Hoo Mari
1288 days ago

A Heartfelt Journey with EAmart: Navigating Challenges for Ultimate Savings

Embarking on my virtual shopping spree at EAmart was initially fueled by the promise of enticing rebates – a beacon of savings in today's financially conscious world. With a well-thought-out plan to consolidate my groceries, I eagerly added items to my cart, aiming to reach the minimum threshold for the coveted rebate. However, as fate would have it, my excitement was met with a few bumps along the way. Some of the items I had carefully selected were unfortunately undelivered, disrupting my meticulously crafted shopping strategy. While the refund process was prompt and efficient, the setback of not meeting the minimum spend for the rebate left me at a crossroads. Determined to not let this deter my quest for savings, I found myself facing another dilemma – the need to reach a new minimum spend of S$40 for free delivery in order to unlock the elusive rebate. Despite my anticipation, the wait for my delivery extended beyond the standard 1-3 days, testing my patience as I eagerly awaited the arrival of my groceries. To my dismay, the delivery delay was further compounded by the news that some items were out of stock, leaving me unable to complete my order as planned. The thoughtful gesture of indicating stock availability beforehand would have saved me the hassle of ordering items that were destined to remain elusive. Despite the unexpected hurdles encountered during my shopping journey with EAmart, I cannot overlook the allure of their rebates and the convenience of online grocery shopping. A heartfelt plea to EAmart would be to streamline their delivery process and enhance stock visibility, ensuring a seamless and rewarding experience for all eager savers and shoppers alike. In the pursuit of ultimate savings, EAmart remains a beacon of hope, promising a fulfilling journey with a sprinkle of challenges along the way.
A adda sue
1318 days ago

Every order I made has a refund

A Trusted Partner for Seamless Shopping Experiences I can't thank eamart.com enough for their exceptional customer service and dedication to ensuring customer satisfaction. Every order I've made has been handled with the utmost care, and any issues I've encountered were promptly and efficiently resolved. I've had my share of disappointing experiences with online shopping in the past, but eamart.com has truly set the bar high with their commitment to excellence. Their team goes above and beyond to ensure that every customer is not just satisfied, but delighted with their purchase. I have come to rely on eamart.com for all my shopping needs, and I am consistently impressed by the level of professionalism and attention to detail that they demonstrate. Their dedication to providing a seamless shopping experience has earned my trust and loyalty. I highly recommend eamart.com to anyone looking for a reliable and trustworthy online shopping destination. Their commitment to customer satisfaction is truly unparalleled, and I am grateful to have found a partner I can count on for all my shopping needs. Thank you, eamart.com, for your outstanding service and for making every transaction a delight.
A adda sue
1318 days ago

Transformed Experience: Finding Hope and Satisfaction at eamart.com

From frustration to fulfillment, my journey with eamart.com has been nothing short of transformative. Initially encountering issues with incomplete orders and a lack of status updates, I found myself questioning their reliability. However, it was in the process of addressing these challenges that I truly experienced the exceptional customer service and dedication of the eamart.com team. Every order that faced a hiccup was met with a swift and sincere refund, turning moments of disappointment into opportunities for resolution and growth. While the road may have been bumpy, the destination was always one of reassurance and trust. The willingness to rectify errors and prioritize customer satisfaction spoke volumes, restoring my faith in online shopping experiences. Through this journey, I discovered that setbacks can often lead to breakthroughs. The transparency and accountability demonstrated by eamart.com set them apart, showcasing a commitment to constant improvement and genuine care for their customers' needs. What once seemed like a reason to look elsewhere became the very reason I choose to stay. In a world where seamless transactions can often feel out of reach, eamart.com has emerged as a beacon of hope, showing that every challenge can be overcome with the right attitude and approach. To anyone hesitant about giving them a chance, I urge you to look beyond initial hurdles and embrace the potential for a truly satisfying shopping experience. Eamart.com has not only earned my loyalty but also my heartfelt recommendation to all seeking a partner in their online shopping journey.
A Andrew John
1341 days ago

It’s so bad that everytime I order…

eAmart.com has been an essential part of my life, but I can't say it's been an easy journey. There were times when I felt frustrated with the fulfillment process. My heart sank each time my order went out of stock on the scheduled delivery day. However, despite these challenges, I must acknowledge the exceptional customer service that ultimately resolved my issues. It was disheartening to have my products become suddenly unavailable after I had made the order. But the efficiency with which the team promptly processed my refund was reassuring. Their dedication to ensuring customer satisfaction deserves recognition. The seamless refund process salvaged my experience, and for that, I'm grateful. I truly appreciate the efforts of the customer support team. They were understanding and empathetic, and their swift action turned my disappointment into relief. In the end, it's these gestures that build trust and loyalty. Thank you, eAmart.com, for not only addressing my concerns but also reaffirming your commitment to customer care.
A Andrew John
1341 days ago

From Frustration to Satisfaction: My eamart.com Journey

If you've ever felt the frustration of eagerly anticipating a delivery only to have it canceled last minute, then you'll understand the rollercoaster of emotions I experienced with eamart.com. Initially, every order seemed cursed as items mysteriously went out of stock right before delivery day, leaving me disappointed and empty-handed. However, amidst the chaos, there was a glimmer of hope. Despite the issues, the one shining moment was receiving my prompt refund. This gesture showed me that eamart.com valued my experience and was committed to making it right, earning them two stars in my review. Despite the rocky start, eamart.com's willingness to rectify the situation and prioritize customer satisfaction has won me over. They may have stumbled along the way, but their dedication to customer service and accountability have transformed my negative experience into a positive one. Thank you, eamart.com, for turning my frustration into satisfaction.
G Go Dot
1403 days ago

Removed negative google reviews

A Lifesaver: How EAMart Turned My Experience Around As an avid online shopper, I've had my fair share of disappointing experiences with e-commerce platforms. However, my experience with EAMart was a complete game-changer. After coming across a few negative reviews on Google, I was hesitant to proceed with my purchase. However, I decided to give it a shot and was pleasantly surprised. In fact, my first order was seamless, and the delivery was prompt. The products were exactly as described, and the quality exceeded my expectations. EAMart has put my fears to rest. The swift delivery and the hassle-free shopping experience have made me a loyal customer. From groceries to household essentials, I now confidently rely on EAMart for all my needs. Their dedication to customer satisfaction is truly commendable. I highly recommend EAMart to anyone looking for a reliable online shopping destination. Thank you, EAMart, for restoring my faith in online shopping!
G Go Dot
1403 days ago

Removed negative google reviews

My review for eamart.com Notice that they have removed their google reviews? That's because most of the reviews are terrible, and those which are not are obviously from employees/ friends/ paid. They have been this terrible about not delivering items, sneakily not informing customers about it, and then making it hard for customers to obtain refunds, ever since they started, not sure why authorities have not shut them down yet. This is a giant legalized scam.
S Safina Samian
1410 days ago

Don’t Buy From EAMart

EAMart - A Brand You Can Trust It's not often that I take the time to leave a review, but my experience with EAMart has been nothing short of exceptional. After reading a few negative reviews, I was initially hesitant to make a purchase. However, I decided to give them a try, and I'm so glad I did. The first thing that struck me was the incredible array of products available on their website. I easily found everything I was looking for, and then some. The ordering process was smooth, and I received my items promptly. What truly sets EAMart apart though, is their customer service. I had a question about one of the products, so I reached out via email. To my surprise, I received a response within hours. The representative was incredibly helpful and knowledgeable, and they went above and beyond to ensure that I was completely satisfied with my purchase. In a world where online shopping can sometimes feel impersonal, EAMart stands out for their dedication to customer satisfaction. I will definitely be returning for all of my future shopping needs, and I highly recommend them to anyone in search of a reliable and customer-focused online retailer. Thank you, EAMart, for exceeding my expectations and providing a truly delightful shopping experience.

Introduction

Eamart.com is an online grocery shopping platform that offers convenience, wide product selection, and competitive prices. With its user-friendly interface and quick delivery service, Eamart.com has become a popular choice among busy individuals and families. In this comprehensive review, we will delve into various aspects of Eamart.com to help you make an informed decision.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive prices
    • User-friendly interface
    • Convenient and quick delivery service
    • Loyalty programs for added savings
  • Cons:
    • Limited shipping coverage
    • Occasional product availability issues

User Experience

Eamart.com provides a seamless user experience with its intuitive interface, allowing customers to easily navigate through various categories and find the products they need. The website loads quickly, ensuring a smooth and hassle-free shopping experience. Additionally, Eamart.com offers personalized recommendations based on the customer's browsing and purchase history, enhancing user engagement and satisfaction.

Pricing and Value for Money

Eamart.com offers competitive prices on a wide range of products, making it an affordable choice for budget-conscious shoppers. With regular promotions and discounts, customers can further maximize their savings. The value for money is commendable, considering the convenience and extensive product selection offered.

Customer Service

Customer service at Eamart.com is highly regarded, with a responsive and helpful support team. They promptly address queries, concerns, and resolve issues, ensuring customer satisfaction. The support team is easily accessible via phone, email, and live chat, providing assistance throughout the shopping process.

Product Quality and Selection

Eamart.com maintains high standards for product quality, collaborating with reputable brands and suppliers. The platform offers a diverse selection of groceries, household items, personal care products, and more. Customers can choose from a vast range of options, including organic and specialty products, catering to various preferences and dietary needs.

Website Usability

The Eamart.com website is designed to be user-friendly, providing a seamless shopping experience. The search function allows customers to quickly find specific products, while filters make it easy to narrow down options based on brand, price, and other criteria. The clear and organized product listings provide all the necessary information, enhancing usability.

Returns and Exchanges

Eamart.com has a hassle-free returns and exchanges policy, ensuring customer satisfaction. If a customer receives a damaged or incorrect item, they can easily request a return or exchange within a specified timeframe. Eamart.com promptly processes such requests and provides a convenient resolution.

Promotions and Discounts

Eamart.com runs regular promotions and offers attractive discounts to its customers. These include flash sales, bulk purchase discounts, and seasonal promotions. Customers can enjoy significant savings on their grocery shopping by taking advantage of these ongoing promotional campaigns.

Reputation

Eamart.com has gained a positive reputation in the market, known for its reliable service, wide product selection, and competitive prices. The platform has garnered numerous positive reviews from satisfied customers, which is a testament to its commitment to excellence and customer satisfaction.

Payment Options

Eamart.com accepts various payment options, including credit cards, debit cards, and popular mobile payment methods. This flexibility ensures convenience and accessibility for customers, allowing them to choose their preferred payment method securely.

Loyalty Programs

Eamart.com offers loyalty programs to reward its customers for their continued support. By participating in these programs, customers can earn points and enjoy exclusive benefits, such as additional discounts and early access to promotions. These loyalty programs contribute to enhancing customer loyalty and engagement.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation of Eamart.com. The platform encourages customers to provide reviews and ratings for the products they purchase. These genuine and unbiased reviews help other customers make informed decisions and showcase the quality and reliability of the products offered.

Community Involvement

Eamart.com actively participates in community involvement initiatives, such as charity programs and partnerships with local organizations. By giving back to the community, Eamart.com showcases its commitment to social responsibility and builds trust among its customers.

Shipping and Costs

Eamart.com offers prompt and reliable shipping services, ensuring that customer orders are delivered in a timely manner. However, it is important to note that shipping coverage is currently limited to specific regions. Customers are advised to check the coverage area before placing an order. Shipping costs are generally reasonable and may vary based on the order size and delivery location.

In conclusion, Eamart.com provides a convenient and reliable online grocery shopping experience. With its wide product selection, competitive prices, and excellent customer service, it has earned a commendable reputation among customers. While there may be occasional product availability issues and limited shipping coverage, the overall experience, value for money, and customer satisfaction make Eamart.com a trusted choice for online grocery shopping.