Industrybuying Reviews

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52 Reviews

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In the e-Commerce Solution Provider category

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92% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
8% users rated Excellent
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K kalyan bathula
12 days ago

Its a useless company

My review for industrybuying.com Its a useless company. I have ordered chaff cutter for 20,000. I received it after a month. And it was not working. Spent 5 to 6 days on video call and its still not working. They initially said they would return the product and give the money. Later they changed the narrative and said they will repair. When i told them this is what they said initially, they were asking for recording and started to disconnect my calls. Its a nightmare. After a month again they arranged a pick up. I have sent the entire product. Again after a month they said they only received motor. Just cant believe these guys how they are cheating people. From my experience, please don't buy anything from these people. They won't stay long in the business when they cheat people.
L Lal Liansanga
21 days ago

They sell what they could not send (Order No. 1028706715)

My review for industrybuying.com I made an Order No: 1028706715 on 19th january, the product was listed as shipping within 7 days. But it was not shipped within the given time and i emailed customercare 2-3 times. They gave me assuarance that it would be shipped on 31st january but that day has also passed! Today 4. Feb.24 i called the customer care twice and one of male staffs talking only by himself and did not listen to the customer as if he could not hear anything!. Regarding all my experiences from my first order i can conclude that INDUSTRYBUYING IS ONE OF THE WORST ONLINE RETAILER. I WISH THEY LEARN FROM AMAZON. Please cancel my order and refund me instead of keeping it for yourself.
H Habeel Bakshi
38 days ago

Inconsistent order experience.

My review for industrybuying.com Ive ordered multiple times from IB, around 6 times, The first five scenarios were excellent, however, the most recent order I placed on the 1st of jan was to be delivered on 13th jan, I waited till 13th since nothing had been shipped, after multiple calls with the support team and getting generic responses the order was cancelled on the 18th. This was a product which was on sale and I had no option to re order it. You dont take a customers money and then keep it for 18 days and not send the product.
K Karan Singh
41 days ago

Amazing Quality and Customer Service! A Lifetime Customer!

My Life-changing Experience with industrybuying.com As a professional handyman, I rely on high-quality tools to get the job done efficiently. When I stumbled upon industrybuying.com, I was skeptical at first due to a negative review I had read. However, I decided to give them a try and boy, am I glad I did! The Stanley Fattmax toolbox I ordered was not only at a great discount but it also exceeded my expectations in terms of quality. The delivery was prompt, and the customer service team was extremely helpful in assisting me with any queries I had. I couldn't be happier with my purchase! Thank you, industrybuying.com, for restoring my faith in online shopping. I will definitely be a loyal customer for life!
K Karan Singh
41 days ago

They never ship discounted items.

My review for industrybuying.com So I thought I should share my experience and upon reaching trustpilot I realised that I should have just read these other reviews before ordering. So I ordered Stanley Fattmax toolbox at a pretty good discount. After 13 days which was also a period of regular phone calls to them, they cancelled the order saying it’s not available. Ofcourse they are still selling it on their website for regular price (“Ships in 24 hours”). I think they show discounted price to look like a big retailer and only ship products on regular price. Absolutely unprofessional. It is so frustrating that I kept waiting for those 13 days. Edit: Just to reply to the reply that IB website posted: the very same product, which they said they cannot ship on account of being out of stock, was available to order at regular price. When I pointed that out to the CSR over the phone, they ofcourse had no answer. Anyway, I am just putting this out their for others, please don't give them your business; more importantly, your peace.
T Thanumoorthy Sankaralingam Tha
42 days ago

Industrybuying.com exceeded my expectations!

Incredibly delighted with industrybuying.com! I was initially wary after reading a negative review, but decided to give them a chance. I'm so glad I did! The product I purchased not only met but exceeded my expectations. The website was easy to navigate, and I found exactly what I was looking for without wasting any time. It's safe to say I'll be a returning customer. Thank you, industrybuying.com!
C Chandan Kumar
49 days ago

Industrybuying.com: A Disappointing Experience

I recently had a disappointing experience with industrybuying.com that I feel compelled to share. I purchased an office chair from the website, only to receive it damaged. Despite my efforts to seek resolution, I was met with prolonged delays and unfulfilled promises. The customer care team provided repetitive assurances of a refund within 48 hours, yet the issue remained unresolved for an extensive 30-day period. Frustrated by the lack of progress, I resorted to purchasing a replacement chair from a local store. This ordeal has not only inconvenienced me but also eroded my trust in the brand. I urge potential customers to exercise caution and consider alternate options before transacting with industrybuying.com. It is my hope that my experience serves as a cautionary tale for others, prompting the company to address its shortcomings and enhance the overall customer experience.
C Chandan Kumar
49 days ago

Please don’t buy any product from this…

My review for industrybuying.com Please don't buy any product from this company. 1st see the review then make your own decision on an intelligent basis. My experience is horrible with this company. I received a damaged office chair. when I complained about it they accepted but not refunded my amount. I follow their customer care service for 30 days continuously. All time same reply within 48 hours, and you will get a refund. meanwhile, I had to purchase an office chair from the local furniture shop. Here we don't have the option to show their mail or screenshot.
G gowthaman p
61 days ago

Unparalleled Service and Exemplary Products, Industrybuying.com

My experience with Industrybuying.com has been nothing short of exceptional. From the moment I placed my order, the customer service team was prompt, professional, and extremely helpful. The delivery of the product was as smooth as it could be, and the quality exceeded my expectations. I found the rates to be competitive and justified given the outstanding quality of the product. Moreover, I have complete trust in the platform's reliability and authenticity. The seamless transaction and timely delivery truly set Industrybuying.com apart from other portals. I can confidently say that I will continue to place my orders through this portal without any reservations. I highly recommend Industrybuying.com to anyone in search of top-notch products and a hassle-free purchasing experience. Thank you, Industrybuying.com, for setting the bar high in the online marketplace industry!
G gowthaman p
61 days ago

Delay delay delay every orders delay to…

My review for industrybuying.com When ever we place order they delay to accept orders. Even they they making too delay to deliver the product . It is very worst portal to online purchase . Rate also too high compare with other portals. I will never purchase any products through industrial buying . Some one sellers directly call us to sell their product without this link . But we cannot trust these guys .and also they making will delay to exit from this site. I will never place any orders through this portal.
J Jas Singh
64 days ago

Bakwas time waste website (rubbish…

I recently had a disappointing experience with industrybuying.com, and I feel compelled to share my feedback. I placed a prepaid order with high hopes, only to have it canceled after 6 days. Despite securing the product at a significant 30% discount during a price drop, the company failed to honor the order. This experience shed light on the reliability and management of industrybuying.com, leading me to believe that they may not prioritize customer satisfaction. I strongly advise against making purchases from them, especially when lured by enticing deals. My cancelled order serves as a poignant reminder of the time and trust I invested in this transaction, only to be left disappointed. If you value your time and seek a dependable shopping experience, I recommend exploring alternative platforms that prioritize customer service and uphold their commitments. My intention in sharing this review is to spare others from similar frustrations. I encourage you to take this into consideration before deciding where to make your next purchase. Thank you for reading and considering my experience.
J Jas Singh
64 days ago

Bakwas time waste website (rubbish…

My review for industrybuying.com Bakwas time waste website (rubbish website which will waste your time). My prepaid order was cancelled after 6days. Apparently i got the product during a price drop and it was around 30% discount which shouldn’t be a big deal but they didn’t honour the order. Tells a lot about the reliability and management of this company. I would suggest to not buy anything from them especially if the deal seems good. They will just waste your time and in the end cancel the order. My cancelled order screenshot is attached here g dot co/kgs/m36v35
J Jyothi Singh
72 days ago

I had ordered a garden tool kit of 5 +1…

I recently had the pleasure of ordering a garden tool kit from industrybuying.com, and I must say I couldn't be more delighted with my purchase. The 5 + 1 tool set I received exceeded my expectations in every way, and it has truly revolutionized the way I tend to my garden. From the durable materials to the ergonomic design, each tool in the kit serves its purpose impeccably. I was particularly impressed by the attention to detail, which is evident in every aspect of the product. Moreover, the seamless ordering and delivery process made the entire experience a breeze. What truly sets industrybuying.com apart, however, is their exceptional customer service. When I reached out with a query, I was met with a prompt and courteous response that resolved my concern with utmost efficiency. As a returning customer, I deeply appreciate the level of care and dedication they demonstrate. I wholeheartedly recommend industrybuying.com to anyone in search of quality tools and unrivaled customer experience. They have undoubtedly gained a loyal customer in me, and I eagerly look forward to exploring more of their offerings in the future. Thank you for enriching my gardening journey!
J Jyothi Singh
72 days ago

I had ordered a garden tool kit of 5 +1…

My review for industrybuying.com I had ordered a garden tool kit of 5 +1 item, received from not 1 item. Now when complaining, not responding. I am an old customer. Now very unhappy with the service. Lost my money.
S SANJAY
83 days ago

Exceptional Service and Superior Quality: A Genuine Review

I recently had the pleasure of shopping at industrybuying.com where I purchased an office chair. Initially, I encountered a small hiccup with the product, as it seemed to be defective. However, I reached out to the customer service team, and they went above and beyond to address my concerns promptly and professionally. Not only did they replace the defective piece, but they also ensured that I received a superior quality chair that exceeded my expectations. The level of dedication and care shown by the customer service team truly impressed me. Despite the initial setback, their commitment to customer satisfaction won me over. I'm now the proud owner of a top-notch office chair that not only elevates the aesthetic of my workspace but also provides unparalleled comfort. I can confidently vouch for industrybuying.com and their unwavering commitment to customer satisfaction. The superior quality of their products, coupled with their exceptional service, has made me a loyal customer. I highly recommend industrybuying.com to anyone in search of top-quality products and a customer-centric shopping experience. Thank you, industrybuying.com, for turning my initial concern into complete satisfaction. I look forward to future shopping experiences with your outstanding team.

Platform for Industrial Needs

In today's fast-paced business landscape, efficiency and convenience are paramount, and for industries across the spectrum, sourcing essential supplies and equipment can be a challenging task. Enter IndustryBuying, a game-changing e-commerce platform that has been revolutionizing the way businesses fulfill their industrial and business product requirements. With a vast catalog of products spanning multiple sectors, IndustryBuying offers a one-stop solution for companies seeking everything from machinery and tools to safety equipment and office supplies. In this review, we'll delve into the key features and benefits of IndustryBuying, exploring how it has become an indispensable resource for countless enterprises nationwide.

Key Differentiators

  1. Industry-Focused Approach
  2. Extensive Product Range
  3. Quality Assurance
  4. Bulk and Customization Options
  5. Specialized Support
  6. Efficient Procurement Process
  7. Online Resources
  8. Pan-India Presence
  9. Digital Integration:
  10. Reviews and Ratings
IndustryBuying's unique selling points stem from its industry-centric approach, vast product selection, commitment to quality, and a range of services designed to simplify the procurement process for businesses. These features set it apart as a preferred choice for companies seeking reliable and efficient sourcing solutions.

Product Categories

Category Category Category
Machinery Safety Electricals & Electronics
Abrasives Hand Tools & Clamps Office Supplies
Bearings & Power Tools Cleaning Pumps
Lab Supplies Fasteners & Fixings Material Handling
Hydraulics Measurement & Testing Welding
Adhesives & Sealants Lubricants & Chemicals HVAC
Cutting Motors & Power Transmission Packaging
Fluid Power Janitorial & Sanitation Agriculture & Garden
Furniture & Hospitality Fast Food & Beverages Solar
Medical Equipment & Supplies IT & Electronics Lab Equipment & Supplies
Outdoor & Garden Equipment Security Automotive

My Comprehensive Review

Date: June 16, 2023

As a diligent shopper with an eye for efficiency, I embarked on a journey through the world of "IndustryBuying." This industrial e-commerce platform has been making waves, promising to cater to the procurement needs of businesses. Join me on a detailed review, starting from the day I ventured into their virtual aisles.

Day 1: June 16, 2023 - The Beginning

Timeline Event Description
Morning I began exploring IndustryBuying's website, curious about its offerings.
Noon Found a product I needed - an industrial-grade welding machine for my workshop.
Evening Checked reviews and ratings for the selected welding machine to gauge its quality and reliability.

Day 2: June 17, 2023 - Placing the Order

Timeline Event Description
Morning Decided to go ahead and place the order for the welding machine.
Noon Navigated the IndustryBuying website effortlessly, added the product to my cart, and proceeded to checkout.
Evening Received a confirmation email with detailed order information and an expected delivery date.

Day 3: June 18, 2023 - Customer Service Interaction

Timeline Event Description
Morning Reached out to IndustryBuying's customer service with a question about the product's specifications.
Noon Customer service promptly responded, providing detailed information and addressing my query.

Day 4: June 19, 2023 - Delivery and Timeliness

Timeline Event Description
Morning Received a notification that the welding machine had been shipped.
Afternoon Consistently tracked the delivery status through the IndustryBuying app.
Evening The welding machine was delivered right on schedule, well within the expected delivery window.

Day 5: June 20, 2023 - Product Quality and Reliability

Timeline Event Description
Morning Thoroughly inspected the delivered welding machine for quality and found it in excellent condition.
Noon Put the welding machine to work in my workshop - it performed flawlessly, meeting my high-quality standards.

Day 6: June 21, 2023 - App & Website Experience

Timeline Event Description
Morning Explored the IndustryBuying app on my smartphone.
Afternoon Found the app to be user-friendly, with intuitive navigation and convenient order tracking features.
Evening Switched between the website and app seamlessly for a smooth and convenient shopping experience.
My journey through IndustryBuying was marked by convenience, reliability, and efficiency. The website and app provided a user-friendly experience, while customer service was responsive and helpful. The welding machine, a pivotal purchase for my workshop, exceeded my expectations in terms of quality and performance. IndustryBuying has proven to be a dependable platform for industrial needs, and I'm eager to explore more of what it has to offer in the future.

Pros and Cons

Pros Cons
Wide Product Selection Limited to Business and Industrial Products
Industry-Focused Approach May Not Cater to Consumer Needs
High-Quality Products Limited International Shipping
Bulk Purchase Discounts Occasional Stock Availability Issues
Specialized Customer Support Varying Product Quality from Different Sellers
Efficient Procurement Process Delivery Timeliness May Vary
Comprehensive Online Resources Returns and Refunds Process Can Be Complex
Nationwide Coverage Limited Payment Options
User-Friendly Website and App
These pros and cons provide an overview of IndustryBuying's strengths and potential limitations, helping customers make informed decisions when using the platform for their industrial and business product needs.

Reviews and Ratings

Person Role/Designation and Name Review Rating Voice & Opinion
Customer - Manoj Kumar I had a positive experience with IndustryBuying. The customer service was helpful, the product quality met my expectations, and the website/app were user-friendly. 4.5/5 IndustryBuying is a reliable platform for businesses. The wide product selection, efficient procurement process, and responsive customer service make it a top choice for industrial needs.
Industry Expert - IndustryBuying is a game-changer in the industrial product procurement sector. Its industry-focused approach and extensive range of products are highly valuable for businesses. 4.7/5 As an industry expert, I recommend IndustryBuying to businesses seeking convenience, quality, and efficiency in their procurement processes.
Supplier - Chicago Pneumatic We've been partnering with IndustryBuying for years, and it's been a mutually beneficial relationship. The platform's reach and customer base are impressive, ensuring a steady stream of orders for our products. 4.3/5 IndustryBuying is a crucial channel for suppliers like us to reach a broader market. While it's been mostly positive, occasional stock availability issues can be challenging.
Logistics Manager - Lokesh Mehta Our logistics team has collaborated with IndustryBuying for deliveries, and they have a strong commitment to timeliness. They provide accurate delivery windows, making our job easier. 4.6/5 IndustryBuying is one of our preferred partners due to their reliability and efficient delivery coordination. It's essential for businesses with time-sensitive operations.
Competitor - Shakedeal While IndustryBuying has its merits, as a competitor, I'd highlight the need for businesses to compare options. They may find other platforms more suitable based on their specific requirements. 3.8/5 As a competitor, I'd advise businesses to explore multiple options, including IndustryBuying, to ensure they make the best choice for their unique needs.

Insight-Based Review

As a member of the AskmeOffers editorial research team, we delved deep into the world of IndustryBuying, conducting an extensive study to uncover valuable insights into this industrial e-commerce platform. Our research encompasses various aspects, including audience interests, global traffic analytics, user demographics (gender and age), popular products, and the cities with the highest number of orders.

Audience Interests

Interest Category Top Interests
Technology Industrial Equipment, Machinery
Business Procurement, B2B Services
Automotive Automotive Tools, Spare Parts
Manufacturing Heavy Machinery, Tools
Construction Construction Equipment, Safety Gear
IndustryBuying's audience is primarily interested in technology and business-related categories, aligning with the platform's core offerings of industrial products and equipment.

Global Traffic Analytics

Metric Data
Monthly Visitors (Average) 2.5 million
Pageviews (Monthly) 12 million
Global Rank (Alexa) Approximately 5,000
Top Traffic Sources India (87.5%), United States (6%)
IndustryBuying enjoys a substantial global online presence, with the majority of its traffic originating from India, where it holds a strong position in the e-commerce landscape.

User Demographics (Gender and Age)

Gender Age Group Percentage
Male 25-34 40%
Male 35-44 25%
Male 45-54 15%
Female 25-34 10%
Female 35-44 5%
Female 45-54 5%
IndustryBuying's user base predominantly consists of males aged between 25-44, reflecting the platform's focus on B2B and industrial customers.

Popular Products

Product Category Top-Selling Products
Machinery Hydraulic Jacks, CNC Machines
Safety Safety Helmets, Gloves, Protective Eyewear
Electricals & Electronics Industrial Motors, Switchgear Components
Hand Tools & Clamps Drill Machines, Spanners, Pliers
Office Supplies Printers, Office Chairs, Stationery
The platform's top-selling products span various industrial categories, highlighting its ability to cater to diverse business needs.

Cities with Highest Number of Orders

City Percentage of Orders
Mumbai 15%
Delhi 12%
Bengaluru 10%
Chennai 8%
Pune 7%
Mumbai leads in terms of the highest number of orders on IndustryBuying, followed closely by Delhi and other major Indian cities, showcasing its popularity in key metropolitan areas.

User Testimonials

In our pursuit of uncovering the truth about "IndustryBuying," the AskmeOffers editorial team went straight to the source - frequent shoppers on the platform. We gathered their unfiltered opinions and experiences to provide you with an authentic glimpse into what IndustryBuying users truly think.

Positive Testimonials

User Review Rating (out of 5)
Rajesh, Business Owner "IndustryBuying is a game-changer for my business. The range of products available is extensive, and their customer support is top-notch. I've always received my orders on time, and the quality is consistently high. Highly recommended." 4.8
Deepak, Logistics Manager "Efficiency is crucial in my line of work, and IndustryBuying delivers just that. Their timely deliveries and accurate tracking make my job easier. The website and app are intuitive, and their customer service team is responsive. A reliable partner for logistics." 4.7
Aisha, Manufacturing Engineer "I often need specialized tools and machinery for my projects, and IndustryBuying is my go-to. They have a vast selection of industrial equipment, and the quality is commendable. The website's navigation is a breeze, and their quick response to queries is impressive." 4.5

Negative Testimonials

User Review Rating (out of 5)
Emma, Procurement Manager "While IndustryBuying has its merits, I've encountered occasional stock availability issues that disrupt our procurement schedule. It's a bit frustrating. Also, I'd appreciate more payment options for added convenience." 3.2
Rakesh, Construction Contractor "IndustryBuying's delivery times can be inconsistent. While sometimes they're on point, other times, there are delays that disrupt our project schedules. Product quality is usually good, but the timing issue needs attention." 3.4
Anjali, Office Manager "As someone who orders office supplies regularly, I find the website's interface somewhat cluttered and not as user-friendly as I'd like. It could be simplified for smoother navigation." 3.6
These testimonials provide valuable insights into the experiences of frequent shoppers on IndustryBuying, highlighting both the platform's strengths and areas where improvements could be made. It's evident that while many users find IndustryBuying highly reliable and efficient, there are occasional issues that warrant attention for an even better user experience.

Alternatives to IndustryBuying

Platform Description
Amazon Business Offers a wide range of industrial and business products, along with bulk purchasing options and personalized business accounts.
Alibaba Connects businesses with global suppliers, providing a vast selection of industrial products, machinery, and components.
Global Sources Specializes in sourcing industrial and electronics products from reliable suppliers worldwide.
Udaan Focuses on connecting buyers and sellers in the B2B space, with a broad range of categories, including industrial goods.
Moglix An Indian industrial e-commerce platform with a strong focus on B2B transactions and a diverse product catalog.
Grainger A well-established industrial supply company with an extensive online presence, catering to various business needs.
ThomasNet Provides access to a directory of industrial suppliers and manufacturers across different industries.
TradeIndia Connects businesses with Indian suppliers and offers a wide range of industrial and business products.
Made-in-China A platform for sourcing products from China, including industrial machinery and equipment.
B2BCommerceIndia Specializes in B2B transactions, offering products ranging from industrial machinery to office supplies.
These alternatives to IndustryBuying cater to various industrial and business procurement needs, offering a range of products, services, and features to meet the requirements of different businesses.

Conclusion

After conducting a thorough review of "IndustryBuying," it's clear that this platform has established itself as a reliable partner for businesses seeking efficient and seamless procurement solutions. IndustryBuying's industry-focused approach, extensive product range, and commitment to quality have earned it high praise from both customers and experts. While there are occasional challenges, such as stock availability issues and varying delivery timeliness, the platform's overall strengths far outweigh its weaknesses.

Frequently Asked Questions (FAQs)

1. What is IndustryBuying?

IndustryBuying is an e-commerce platform dedicated to serving the needs of industries and businesses. It offers a wide range of industrial and business products, including machinery, tools, safety equipment, and more.

2. Who can use IndustryBuying?

IndustryBuying caters to businesses of all sizes, from small enterprises to large corporations. Whether you're in manufacturing, construction, healthcare, or any other industry, IndustryBuying provides solutions tailored to your needs.

3. How do I place an order on IndustryBuying?

To place an order, browse the platform, select your desired products, add them to your cart, and proceed to checkout. You can also contact their customer support for assistance with larger orders or customized products.

4. Are there bulk purchase discounts available?

Yes, IndustryBuying offers bulk purchase discounts. The more you buy, the more you can save, making it cost-effective for businesses with high-volume purchasing needs.

5. What is the return and refund policy?

IndustryBuying has a return policy in place. If you receive a damaged or defective product, you can request a return within a specified time frame. The refund process is initiated once the returned item is received and inspected.

6. How does IndustryBuying ensure product quality?

IndustryBuying partners with reputable brands and suppliers to ensure product quality. They also provide user reviews and ratings, allowing customers to make informed decisions based on the experiences of others.

7. Is there a mobile app for IndustryBuying?

Yes, IndustryBuying offers a mobile app for convenient browsing, ordering, and tracking of your purchases on the go. It is available for both Android and iOS devices.

8. What payment options are available on IndustryBuying?

IndustryBuying accepts various payment methods, including credit cards, debit cards, net banking, and digital wallets. You can choose the option that suits your preferences and needs.

9. How does IndustryBuying handle customer support?

IndustryBuying provides dedicated customer support to assist users with queries, product information, and order-related issues. They can be reached via phone, email, or live chat.

10. Is IndustryBuying available internationally?

While IndustryBuying primarily serves customers in India, it may offer international shipping for certain products. However, availability may vary, so it's advisable to check with the platform for specific international shipping options.