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K
kalyan bathula
Its a useless company
My review for industrybuying.com Its a useless company. I have ordered chaff cutter for 20,000. I received it after a month. And it was not working. Spent 5 to 6 days on video call and its still not working. They initially said they would return the product and give the money. Later they changed the narrative and said they will repair. When i told them this is what they said initially, they were asking for recording and started to disconnect my calls. Its a nightmare. After a month again they arranged a pick up. I have sent the entire product. Again after a month they said they only received motor. Just cant believe these guys how they are cheating people. From my experience, please don't buy anything from these people. They won't stay long in the business when they cheat people. L
Lal Liansanga
They sell what they could not send (Order No. 1028706715)
My review for industrybuying.com I made an Order No: 1028706715 on 19th january, the product was listed as shipping within 7 days. But it was not shipped within the given time and i emailed customercare 2-3 times. They gave me assuarance that it would be shipped on 31st january but that day has also passed! Today 4. Feb.24 i called the customer care twice and one of male staffs talking only by himself and did not listen to the customer as if he could not hear anything!. Regarding all my experiences from my first order i can conclude that INDUSTRYBUYING IS ONE OF THE WORST ONLINE RETAILER. I WISH THEY LEARN FROM AMAZON. Please cancel my order and refund me instead of keeping it for yourself. H
Habeel Bakshi
Inconsistent order experience.
My review for industrybuying.com Ive ordered multiple times from IB, around 6 times, The first five scenarios were excellent, however, the most recent order I placed on the 1st of jan was to be delivered on 13th jan, I waited till 13th since nothing had been shipped, after multiple calls with the support team and getting generic responses the order was cancelled on the 18th. This was a product which was on sale and I had no option to re order it. You dont take a customers money and then keep it for 18 days and not send the product. K
Karan Singh
Amazing Quality and Customer Service! A Lifetime Customer!
My Life-changing Experience with industrybuying.com As a professional handyman, I rely on high-quality tools to get the job done efficiently. When I stumbled upon industrybuying.com, I was skeptical at first due to a negative review I had read. However, I decided to give them a try and boy, am I glad I did! The Stanley Fattmax toolbox I ordered was not only at a great discount but it also exceeded my expectations in terms of quality. The delivery was prompt, and the customer service team was extremely helpful in assisting me with any queries I had. I couldn't be happier with my purchase! Thank you, industrybuying.com, for restoring my faith in online shopping. I will definitely be a loyal customer for life! K
Karan Singh
They never ship discounted items.
My review for industrybuying.com So I thought I should share my experience and upon reaching trustpilot I realised that I should have just read these other reviews before ordering. So I ordered Stanley Fattmax toolbox at a pretty good discount. After 13 days which was also a period of regular phone calls to them, they cancelled the order saying it’s not available. Ofcourse they are still selling it on their website for regular price (“Ships in 24 hours”). I think they show discounted price to look like a big retailer and only ship products on regular price. Absolutely unprofessional. It is so frustrating that I kept waiting for those 13 days. Edit: Just to reply to the reply that IB website posted: the very same product, which they said they cannot ship on account of being out of stock, was available to order at regular price. When I pointed that out to the CSR over the phone, they ofcourse had no answer. Anyway, I am just putting this out their for others, please don't give them your business; more importantly, your peace. T
Thanumoorthy Sankaralingam Tha
Industrybuying.com exceeded my expectations!
Incredibly delighted with industrybuying.com! I was initially wary after reading a negative review, but decided to give them a chance. I'm so glad I did! The product I purchased not only met but exceeded my expectations. The website was easy to navigate, and I found exactly what I was looking for without wasting any time. It's safe to say I'll be a returning customer. Thank you, industrybuying.com! C
Chandan Kumar
Industrybuying.com: A Disappointing Experience
I recently had a disappointing experience with industrybuying.com that I feel compelled to share. I purchased an office chair from the website, only to receive it damaged. Despite my efforts to seek resolution, I was met with prolonged delays and unfulfilled promises. The customer care team provided repetitive assurances of a refund within 48 hours, yet the issue remained unresolved for an extensive 30-day period. Frustrated by the lack of progress, I resorted to purchasing a replacement chair from a local store. This ordeal has not only inconvenienced me but also eroded my trust in the brand. I urge potential customers to exercise caution and consider alternate options before transacting with industrybuying.com. It is my hope that my experience serves as a cautionary tale for others, prompting the company to address its shortcomings and enhance the overall customer experience. C
Chandan Kumar
Please don’t buy any product from this…
My review for industrybuying.com Please don't buy any product from this company. 1st see the review then make your own decision on an intelligent basis. My experience is horrible with this company. I received a damaged office chair. when I complained about it they accepted but not refunded my amount. I follow their customer care service for 30 days continuously. All time same reply within 48 hours, and you will get a refund. meanwhile, I had to purchase an office chair from the local furniture shop. Here we don't have the option to show their mail or screenshot. G
gowthaman p
Unparalleled Service and Exemplary Products, Industrybuying.com
My experience with Industrybuying.com has been nothing short of exceptional. From the moment I placed my order, the customer service team was prompt, professional, and extremely helpful. The delivery of the product was as smooth as it could be, and the quality exceeded my expectations. I found the rates to be competitive and justified given the outstanding quality of the product. Moreover, I have complete trust in the platform's reliability and authenticity. The seamless transaction and timely delivery truly set Industrybuying.com apart from other portals. I can confidently say that I will continue to place my orders through this portal without any reservations. I highly recommend Industrybuying.com to anyone in search of top-notch products and a hassle-free purchasing experience. Thank you, Industrybuying.com, for setting the bar high in the online marketplace industry! G
gowthaman p
Delay delay delay every orders delay to…
My review for industrybuying.com When ever we place order they delay to accept orders. Even they they making too delay to deliver the product . It is very worst portal to online purchase . Rate also too high compare with other portals. I will never purchase any products through industrial buying . Some one sellers directly call us to sell their product without this link . But we cannot trust these guys .and also they making will delay to exit from this site. I will never place any orders through this portal. J
Jas Singh
Bakwas time waste website (rubbish…
I recently had a disappointing experience with industrybuying.com, and I feel compelled to share my feedback. I placed a prepaid order with high hopes, only to have it canceled after 6 days. Despite securing the product at a significant 30% discount during a price drop, the company failed to honor the order. This experience shed light on the reliability and management of industrybuying.com, leading me to believe that they may not prioritize customer satisfaction. I strongly advise against making purchases from them, especially when lured by enticing deals. My cancelled order serves as a poignant reminder of the time and trust I invested in this transaction, only to be left disappointed. If you value your time and seek a dependable shopping experience, I recommend exploring alternative platforms that prioritize customer service and uphold their commitments. My intention in sharing this review is to spare others from similar frustrations. I encourage you to take this into consideration before deciding where to make your next purchase. Thank you for reading and considering my experience. J
Jas Singh
Bakwas time waste website (rubbish…
My review for industrybuying.com Bakwas time waste website (rubbish website which will waste your time). My prepaid order was cancelled after 6days. Apparently i got the product during a price drop and it was around 30% discount which shouldn’t be a big deal but they didn’t honour the order. Tells a lot about the reliability and management of this company. I would suggest to not buy anything from them especially if the deal seems good. They will just waste your time and in the end cancel the order. My cancelled order screenshot is attached here g dot co/kgs/m36v35 J
Jyothi Singh
I had ordered a garden tool kit of 5 +1…
I recently had the pleasure of ordering a garden tool kit from industrybuying.com, and I must say I couldn't be more delighted with my purchase. The 5 + 1 tool set I received exceeded my expectations in every way, and it has truly revolutionized the way I tend to my garden. From the durable materials to the ergonomic design, each tool in the kit serves its purpose impeccably. I was particularly impressed by the attention to detail, which is evident in every aspect of the product. Moreover, the seamless ordering and delivery process made the entire experience a breeze. What truly sets industrybuying.com apart, however, is their exceptional customer service. When I reached out with a query, I was met with a prompt and courteous response that resolved my concern with utmost efficiency. As a returning customer, I deeply appreciate the level of care and dedication they demonstrate. I wholeheartedly recommend industrybuying.com to anyone in search of quality tools and unrivaled customer experience. They have undoubtedly gained a loyal customer in me, and I eagerly look forward to exploring more of their offerings in the future. Thank you for enriching my gardening journey! J
Jyothi Singh
I had ordered a garden tool kit of 5 +1…
My review for industrybuying.com I had ordered a garden tool kit of 5 +1 item, received from not 1 item. Now when complaining, not responding. I am an old customer. Now very unhappy with the service. Lost my money. S
SANJAY
Exceptional Service and Superior Quality: A Genuine Review
I recently had the pleasure of shopping at industrybuying.com where I purchased an office chair. Initially, I encountered a small hiccup with the product, as it seemed to be defective. However, I reached out to the customer service team, and they went above and beyond to address my concerns promptly and professionally. Not only did they replace the defective piece, but they also ensured that I received a superior quality chair that exceeded my expectations. The level of dedication and care shown by the customer service team truly impressed me. Despite the initial setback, their commitment to customer satisfaction won me over. I'm now the proud owner of a top-notch office chair that not only elevates the aesthetic of my workspace but also provides unparalleled comfort. I can confidently vouch for industrybuying.com and their unwavering commitment to customer satisfaction. The superior quality of their products, coupled with their exceptional service, has made me a loyal customer. I highly recommend industrybuying.com to anyone in search of top-quality products and a customer-centric shopping experience. Thank you, industrybuying.com, for turning my initial concern into complete satisfaction. I look forward to future shopping experiences with your outstanding team.
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Platform for Industrial Needs
Key Differentiators
- Industry-Focused Approach
- Extensive Product Range
- Quality Assurance
- Bulk and Customization Options
- Specialized Support
- Efficient Procurement Process
- Online Resources
- Pan-India Presence
- Digital Integration:
- Reviews and Ratings
Product Categories
Category | Category | Category |
---|---|---|
Machinery | Safety | Electricals & Electronics |
Abrasives | Hand Tools & Clamps | Office Supplies |
Bearings & Power Tools | Cleaning | Pumps |
Lab Supplies | Fasteners & Fixings | Material Handling |
Hydraulics | Measurement & Testing | Welding |
Adhesives & Sealants | Lubricants & Chemicals | HVAC |
Cutting | Motors & Power Transmission | Packaging |
Fluid Power | Janitorial & Sanitation | Agriculture & Garden |
Furniture & Hospitality | Fast Food & Beverages | Solar |
Medical Equipment & Supplies | IT & Electronics | Lab Equipment & Supplies |
Outdoor & Garden Equipment | Security | Automotive |
My Comprehensive Review
Date: June 16, 2023
As a diligent shopper with an eye for efficiency, I embarked on a journey through the world of "IndustryBuying." This industrial e-commerce platform has been making waves, promising to cater to the procurement needs of businesses. Join me on a detailed review, starting from the day I ventured into their virtual aisles.Day 1: June 16, 2023 - The Beginning
Timeline | Event Description |
---|---|
Morning | I began exploring IndustryBuying's website, curious about its offerings. |
Noon | Found a product I needed - an industrial-grade welding machine for my workshop. |
Evening | Checked reviews and ratings for the selected welding machine to gauge its quality and reliability. |
Day 2: June 17, 2023 - Placing the Order
Timeline | Event Description |
---|---|
Morning | Decided to go ahead and place the order for the welding machine. |
Noon | Navigated the IndustryBuying website effortlessly, added the product to my cart, and proceeded to checkout. |
Evening | Received a confirmation email with detailed order information and an expected delivery date. |
Day 3: June 18, 2023 - Customer Service Interaction
Timeline | Event Description |
---|---|
Morning | Reached out to IndustryBuying's customer service with a question about the product's specifications. |
Noon | Customer service promptly responded, providing detailed information and addressing my query. |
Day 4: June 19, 2023 - Delivery and Timeliness
Timeline | Event Description |
---|---|
Morning | Received a notification that the welding machine had been shipped. |
Afternoon | Consistently tracked the delivery status through the IndustryBuying app. |
Evening | The welding machine was delivered right on schedule, well within the expected delivery window. |
Day 5: June 20, 2023 - Product Quality and Reliability
Timeline | Event Description |
---|---|
Morning | Thoroughly inspected the delivered welding machine for quality and found it in excellent condition. |
Noon | Put the welding machine to work in my workshop - it performed flawlessly, meeting my high-quality standards. |
Day 6: June 21, 2023 - App & Website Experience
Timeline | Event Description |
---|---|
Morning | Explored the IndustryBuying app on my smartphone. |
Afternoon | Found the app to be user-friendly, with intuitive navigation and convenient order tracking features. |
Evening | Switched between the website and app seamlessly for a smooth and convenient shopping experience. |
Pros and Cons
Pros | Cons |
---|---|
Wide Product Selection | Limited to Business and Industrial Products |
Industry-Focused Approach | May Not Cater to Consumer Needs |
High-Quality Products | Limited International Shipping |
Bulk Purchase Discounts | Occasional Stock Availability Issues |
Specialized Customer Support | Varying Product Quality from Different Sellers |
Efficient Procurement Process | Delivery Timeliness May Vary |
Comprehensive Online Resources | Returns and Refunds Process Can Be Complex |
Nationwide Coverage | Limited Payment Options |
User-Friendly Website and App |
Reviews and Ratings
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer - Manoj Kumar | I had a positive experience with IndustryBuying. The customer service was helpful, the product quality met my expectations, and the website/app were user-friendly. | 4.5/5 | IndustryBuying is a reliable platform for businesses. The wide product selection, efficient procurement process, and responsive customer service make it a top choice for industrial needs. |
Industry Expert - | IndustryBuying is a game-changer in the industrial product procurement sector. Its industry-focused approach and extensive range of products are highly valuable for businesses. | 4.7/5 | As an industry expert, I recommend IndustryBuying to businesses seeking convenience, quality, and efficiency in their procurement processes. |
Supplier - Chicago Pneumatic | We've been partnering with IndustryBuying for years, and it's been a mutually beneficial relationship. The platform's reach and customer base are impressive, ensuring a steady stream of orders for our products. | 4.3/5 | IndustryBuying is a crucial channel for suppliers like us to reach a broader market. While it's been mostly positive, occasional stock availability issues can be challenging. |
Logistics Manager - Lokesh Mehta | Our logistics team has collaborated with IndustryBuying for deliveries, and they have a strong commitment to timeliness. They provide accurate delivery windows, making our job easier. | 4.6/5 | IndustryBuying is one of our preferred partners due to their reliability and efficient delivery coordination. It's essential for businesses with time-sensitive operations. |
Competitor - Shakedeal | While IndustryBuying has its merits, as a competitor, I'd highlight the need for businesses to compare options. They may find other platforms more suitable based on their specific requirements. | 3.8/5 | As a competitor, I'd advise businesses to explore multiple options, including IndustryBuying, to ensure they make the best choice for their unique needs. |
Insight-Based Review
As a member of the AskmeOffers editorial research team, we delved deep into the world of IndustryBuying, conducting an extensive study to uncover valuable insights into this industrial e-commerce platform. Our research encompasses various aspects, including audience interests, global traffic analytics, user demographics (gender and age), popular products, and the cities with the highest number of orders.Audience Interests
Interest Category | Top Interests |
---|---|
Technology | Industrial Equipment, Machinery |
Business | Procurement, B2B Services |
Automotive | Automotive Tools, Spare Parts |
Manufacturing | Heavy Machinery, Tools |
Construction | Construction Equipment, Safety Gear |
Global Traffic Analytics
Metric | Data |
---|---|
Monthly Visitors (Average) | 2.5 million |
Pageviews (Monthly) | 12 million |
Global Rank (Alexa) | Approximately 5,000 |
Top Traffic Sources | India (87.5%), United States (6%) |
User Demographics (Gender and Age)
Gender | Age Group | Percentage |
---|---|---|
Male | 25-34 | 40% |
Male | 35-44 | 25% |
Male | 45-54 | 15% |
Female | 25-34 | 10% |
Female | 35-44 | 5% |
Female | 45-54 | 5% |
Popular Products
Product Category | Top-Selling Products |
---|---|
Machinery | Hydraulic Jacks, CNC Machines |
Safety | Safety Helmets, Gloves, Protective Eyewear |
Electricals & Electronics | Industrial Motors, Switchgear Components |
Hand Tools & Clamps | Drill Machines, Spanners, Pliers |
Office Supplies | Printers, Office Chairs, Stationery |
Cities with Highest Number of Orders
City | Percentage of Orders |
---|---|
Mumbai | 15% |
Delhi | 12% |
Bengaluru | 10% |
Chennai | 8% |
Pune | 7% |
User Testimonials
In our pursuit of uncovering the truth about "IndustryBuying," the AskmeOffers editorial team went straight to the source - frequent shoppers on the platform. We gathered their unfiltered opinions and experiences to provide you with an authentic glimpse into what IndustryBuying users truly think.Positive Testimonials
User | Review | Rating (out of 5) |
---|---|---|
Rajesh, Business Owner | "IndustryBuying is a game-changer for my business. The range of products available is extensive, and their customer support is top-notch. I've always received my orders on time, and the quality is consistently high. Highly recommended." | 4.8 |
Deepak, Logistics Manager | "Efficiency is crucial in my line of work, and IndustryBuying delivers just that. Their timely deliveries and accurate tracking make my job easier. The website and app are intuitive, and their customer service team is responsive. A reliable partner for logistics." | 4.7 |
Aisha, Manufacturing Engineer | "I often need specialized tools and machinery for my projects, and IndustryBuying is my go-to. They have a vast selection of industrial equipment, and the quality is commendable. The website's navigation is a breeze, and their quick response to queries is impressive." | 4.5 |
Negative Testimonials
User | Review | Rating (out of 5) |
---|---|---|
Emma, Procurement Manager | "While IndustryBuying has its merits, I've encountered occasional stock availability issues that disrupt our procurement schedule. It's a bit frustrating. Also, I'd appreciate more payment options for added convenience." | 3.2 |
Rakesh, Construction Contractor | "IndustryBuying's delivery times can be inconsistent. While sometimes they're on point, other times, there are delays that disrupt our project schedules. Product quality is usually good, but the timing issue needs attention." | 3.4 |
Anjali, Office Manager | "As someone who orders office supplies regularly, I find the website's interface somewhat cluttered and not as user-friendly as I'd like. It could be simplified for smoother navigation." | 3.6 |
Alternatives to IndustryBuying
Platform | Description |
---|---|
Amazon Business | Offers a wide range of industrial and business products, along with bulk purchasing options and personalized business accounts. |
Alibaba | Connects businesses with global suppliers, providing a vast selection of industrial products, machinery, and components. |
Global Sources | Specializes in sourcing industrial and electronics products from reliable suppliers worldwide. |
Udaan | Focuses on connecting buyers and sellers in the B2B space, with a broad range of categories, including industrial goods. |
Moglix | An Indian industrial e-commerce platform with a strong focus on B2B transactions and a diverse product catalog. |
Grainger | A well-established industrial supply company with an extensive online presence, catering to various business needs. |
ThomasNet | Provides access to a directory of industrial suppliers and manufacturers across different industries. |
TradeIndia | Connects businesses with Indian suppliers and offers a wide range of industrial and business products. |
Made-in-China | A platform for sourcing products from China, including industrial machinery and equipment. |
B2BCommerceIndia | Specializes in B2B transactions, offering products ranging from industrial machinery to office supplies. |