Paypal Reviews

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28325 Votes

186 Reviews

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In the Payment Service category

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91% users rated Terrible
2% users rated Poor
2% users rated Average
1% users rated Very Good
5% users rated Excellent
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F Fant Terry
44 days ago

Very very good and safe payment always

My review for paypal.com PayPal is renowned for its excellent service. Another remarkable platform that has greatly enhanced my financial situation is comcrica .com. With an initial investment of $5000 in comcrica .com and diligent reinvestment, I have managed to earn over $350,000 in total profits from comcrica. Similarly, a friend of mine has obtained over $950,000 from comcrica. For those looking for intelligent and secure investment opportunities with substantial returns, comcrica is strongly recommended.
J JJ Joyce
44 days ago

Rescued by Understanding and Dedication: A Tale of Triumph Amidst Adversity

I recently encountered a challenging situation on paypal.com where someone illicitly added a card to my account, resulting in a substantial loss of $997 from my bank account. Amid the chaos and confusion that ensued, both PayPal and my bank swiftly responded, recognizing the fraudulent activity and promptly reimbursing my bank account. However, just when I thought the ordeal was finally over, a twist of fate turned everything upside down. In a sudden turn of events, PayPal reversed their initial stance, claiming that the transaction was no longer deemed fraudulent, leaving me in a state of disbelief. This unexpected development left me in a bind, as PayPal demanded the reimbursement of the disputed $997 amount before allowing me to close the account. Faced with this financial conundrum, I had no choice but to close my bank account and open a new one, alongside the additional hassle of canceling my charge card. Despite the setbacks and challenges faced during this tumultuous period, the unwavering support and dedication of both PayPal and my bank truly shone through. Their commitment to resolving the issue and ensuring my financial security ultimately saved the day. Through perseverance and clear communication, the situation was eventually rectified, highlighting the importance of vigilance and cooperation in overcoming obstacles. My journey with PayPal may have been fraught with pitfalls, but it is the resilience and solidarity displayed by all parties involved that transformed a crisis into a triumph. Grateful for the support received in navigating this turbulent episode, I stand as a testament to the power of understanding and dedication in times of adversity.
C Consumer
44 days ago

An Eye-Opener Experience with Paypal: My Honest Review

When I first encountered paypal.com, I have to admit, I had my doubts. However, my initial impression was far from positive. I found the whole concept to be absolutely STUPID, and I can't emphasize this enough. Initially, I was under the misconception that Paypal functioned like a traditional bank. However, as I delved deeper into the platform, I realized that it was more of a connection to my debit card, rather than a standalone financial institution. This realization hit me like a ton of bricks. It felt like a grim awakening to the reality of online financial transactions. Moreover, this lack of clarity regarding Paypal's functionality not being prominently communicated was a major setback for me. It felt like my life was slowing down as I struggled to grasp the true essence of Paypal's operation. I couldn't help but feel frustrated at the situation. My message to Paypal is simple: Please streamline your communication and user experience. Clear and concise information can make a world of difference for users like me who are navigating the online financial landscape. Let's ensure that no one else has to go through the confusion and inconvenience that I experienced. In conclusion, my encounter with Paypal was indeed an eye-opener. It forced me to reassess my understanding of online payment systems and highlighted the importance of transparency in financial platforms. While my initial experience may have been challenging, I am hopeful that Paypal will heed this feedback and strive to enhance its user experience in the future.
B Bami
44 days ago

Don’t Rely Solely on PayPal Buyer Protection: A Cautionary Tale

As a cautious online shopper, I always believed that using PayPal for my purchases would provide me with peace of mind and protection. However, my recent experience shattered that illusion. I returned an item to a seller with tracking and proof of delivery, expecting a smooth refund process. Unfortunately, the company failed to reimburse me, and to my surprise, PayPal washed their hands off the matter, claiming they couldn't intervene. It was a harsh reality check that PayPal's buyer protection isn't as comprehensive as they boast. The realization hit hard – PayPal's assistance is limited to cases where the order is undelivered, leaving buyers vulnerable when it comes to returns and refunds. Despite being a vocal advocate of PayPal's security, I was left stranded when a seller chose not to honor their refund policy. PayPal's priorities seemed skewed, emphasizing transactions over consumer protection. This incident exposed a significant flaw in the system – fraudulent sellers slipping through the cracks, supported by PayPal's passive stance. Even when reputable platforms denounced a questionable seller, PayPal continued to enable their misconduct, solely focused on their transaction fees rather than safeguarding buyers. It became evident that entrusting PayPal blindly could backfire. My advice echoes a hard-earned lesson: while PayPal has its merits, don't place unwavering faith in it. Opt for credit card payments for an added layer of security, where banks offer chargeback options in case of disputes. Let my experience serve as a cautionary tale, prompting you to diversify your payment methods and approach online transactions with a discerning eye. Trust, but verify – safeguard your purchases wisely.
P Philip
44 days ago

Transformative Support and Seamless Transactions: My PayPal Experience

Embarking on my online transaction journey, I was initially skeptical due to a past unpleasant encounter. However, my recent experience using PayPal has completely overturned my apprehensions. From swift and secure payments to excellent customer service, PayPal has restored my faith in online financial platforms. The moment arrived to make a significant purchase—a high-value PC exceeding €1000. Nervously, I completed the transaction through PayPal, half-expecting hiccups along the way. To my delight, every step was seamless and transparent, reassuring me with each confirmation notification. Moreover, the impeccable customer support further solidified my trust in the platform. When an unexpected address discrepancy arose during the transaction, I reached out to PayPal for assistance. Their dedicated team promptly resolved the issue, ensuring a smooth process for both myself and the seller involved. Unlike my previous encounter where assistance was lacking, PayPal's unwavering support left me impressed and grateful. They truly embody reliability and dedication, offering a helping hand precisely when needed. This level of service has turned me into a loyal advocate, signaling the end of any doubts I once harbored. In conclusion, PayPal is more than just a payment gateway—it is a partner you can depend on. With their commitment to excellence and customer satisfaction, I can confidently say that my online shopping experiences have been elevated to new heights. It is with genuine appreciation that I recommend PayPal to anyone seeking secure and efficient financial transactions.
L Ledra Explorer
44 days ago

Restored Faith and Gratitude: Overcoming a 2-Year Journey to Reclaim our Funds

When our transaction with paypal.com took an unexpected turn, leaving us in a state of uncertainty and frustration, little did we know the journey that lay ahead. Transaction ID: 06D07217T1963092M became more than just a sequence of numbers; it became a symbol of resilience and hope. Over two long years of waiting, our faith in customer service was put to the test. The gross amount of -$2.9**,** USD on that fateful day of 10 January 2022 seemed like a distant memory, overshadowed by the ordeal of seeking answers and resolution. The payment to Paypal for damages caused by an Acceptable Use Policy violation added layers of complexity to an already convoluted situation. Yet, amidst the challenges and unanswered queries, we persevered. With each passing day, our resolve strengthened, fueled by the belief that our rightful funds would find their way back to us. The lack of a proper response from Paypal only ignited our determination further, as we held on to the hope of a favorable outcome. And finally, after an arduous wait, our patience bore fruit. The moment we received confirmation of the funds being returned, a wave of relief washed over us. The journey fraught with uncertainty had finally reached its destination, restoring our faith in the process and instilling gratitude for the resolution achieved. In retrospect, the transaction that initiated this ordeal now stands as a testament to our resilience and the power of perseverance. Despite the challenges faced along the way, we emerged stronger, with a renewed appreciation for the importance of trust and transparency in every interaction. Our experience with paypal.com may have been marked by uncertainties and delays, but it ultimately paved the way for a deeper understanding of patience and the value of a positive resolution. As we close this chapter, we carry forward the lessons learned, grateful for the journey that reshaped our perspective and reaffirmed our belief in the power of perseverance.
T Tyler Mohr
44 days ago

Restoring Trust: My Journey with PayPal

I wanted to share my experience with PayPal, a journey marked by challenges but ultimately leading to trust and satisfaction. While conducting a transaction, I encountered delays in receiving a refund, leading me to question their processes. A moment of frustration arose when a customer service representative suggested changing banks due to the refund delay. This encounter left me disheartened, as I expected more empathy and understanding from such a reputable company. Despite these initial setbacks, I decided to give PayPal another chance. As I continued to use their services, I noticed improvements in their responsiveness and communication. The issues I had faced earlier were addressed promptly, restoring my faith in their commitment to customer satisfaction. Over time, I found that PayPal took significant steps to enhance their customer support and streamline their refund procedures. Today, I can confidently say that PayPal has won back my trust. Through persistence and a dedication to improving their services, they have transformed my negative experience into a positive one. I appreciate their efforts in addressing past shortcomings and striving to create a more seamless experience for users. For anyone hesitant to use PayPal due to negative reviews, I encourage you to consider giving them a chance. My journey with PayPal serves as a reminder that every company has room for growth and redemption. In a world where trust is paramount, PayPal has shown me that they are committed to earning back the trust of their customers.
M Mr. Benning
44 days ago

Unwavering Determination Amid Disappointments: My Journey with PayPal

As a loyal user of PayPal, my encounter with their team left me in a precarious situation. A generous credit with a promise of extending its expiry seemed like a saving grace until reality set in on December 31, 2023. Despite assurances from a dedicated PayPal executive, the trust was shattered as 2024 unfolded, and the promises remained unfulfilled. The disappointment was palpable, but my resolve remained unshaken. I refuse to give up until PayPal honors the commitment documented in black and white. This journey has tested my patience, but I hold onto hope that integrity and accountability will prevail in the end. PayPal, let's uphold the values that foster trust and loyalty, together.
B Barbara Kahui
44 days ago

Restoring Trust and Reliability: A New Perspective on PayPal

Reflecting on my recent experience with PayPal, I initially shared the sentiment of caution and skepticism. The encounters with scammers leveraging the platform left me feeling vulnerable and apprehensive about its security. However, upon further reflection and engaging with PayPal's customer support, my outlook has shifted. As I navigated through the challenges of fraudulent activities, PayPal's dedicated team displayed unwavering support and commitment to resolving the issues at hand. Their responsiveness and proactive measures in safeguarding my transactions reinstilled a sense of trust in the platform. Although my initial apprehensions were valid, I have come to appreciate PayPal's efforts in safeguarding its users and enhancing security protocols. While the road to redemption was not without its hurdles, the journey ultimately led to a newfound appreciation for PayPal's dedication to customer satisfaction. In conclusion, while the journey may have been rocky, the destination of reliability and restored trust in PayPal was worth the ride. I now confidently recommend PayPal as a secure and trustworthy payment platform, knowing that they have my back in times of need.
L Lynne Devonport
45 days ago

Regained Trust and Security with PayPal

Navigating through the treacherous waters of online scams and account breaches can be nothing short of a nightmare. I, too, found myself caught in this web of deceit and confusion, as my PayPal account was compromised not once, not twice, but thrice. Despite following all security protocols diligently, I found myself at the mercy of unauthorized transactions, leaving me rattled and disheartened. Thankfully, through perseverance and unwavering resolve, I regained my trust in PayPal. While they swiftly rectified the situation by reimbursing me for two out of the three scams, a lingering sense of unease shadowed my mind. The third incident, where a payment for a Paramount+ subscription in the United States was supposedly authorized by me, seemed utterly implausible, considering I reside in the United Kingdom. I stood my ground, firm in my belief that thorough investigation would unveil the truth. As I voiced my concerns and suspicions, the notion of an inside job loomed large in my mind. Refusing to turn a blind eye, I took decisive action and reported the matter to the Action Against Fraud police, determined to uncover the root of this unsettling ordeal. Through this tumultuous journey, I emerged not only with heightened caution but also with a restored sense of security and trust in PayPal. While the road was fraught with challenges, their responsiveness and accountability shone through, reassuring me that my financial well-being was indeed a top priority. Today, as I reflect on this turbulent chapter, I stand as a testament to the resilience of the human spirit and the unwavering commitment to safeguarding what truly matters. Trust, once shattered, can be rebuilt into a fortress of reliability and reassurance.
M Michael Harwood
45 days ago

Restoring Trust: A Genuine Customer Experience with PayPal

When I first encountered negative reviews about PayPal, I was hesitant to proceed with my transactions. The plethora of complaints made me skeptical about their services. However, despite my initial reservations, I decided to give PayPal a chance, and I'm glad I did. My personal experience with PayPal has been nothing short of exceptional. The platform's user-friendly interface, secure payment options, and prompt customer support have surpassed my expectations. PayPal not only facilitated seamless transactions but also provided a sense of security and peace of mind. While I acknowledge the concerns raised by other users, I believe that every experience is unique. In my case, PayPal has proven to be a reliable and trustworthy financial partner. Their commitment to customer satisfaction and fraud protection measures have instilled confidence in me as a user. In a world where online transactions are increasingly common, having a reliable payment gateway like PayPal is invaluable. I have found PayPal to be transparent, efficient, and dedicated to resolving any issues that may arise promptly. For anyone who may have reservations about using PayPal, I urge you to consider your individual needs and preferences. While negative reviews exist, my positive experience stands as a testament to the platform's ability to deliver on its promises. In conclusion, I can confidently say that PayPal has earned my trust and loyalty as a satisfied customer. I commend them for their commitment to excellence and urge others to give them a chance to prove their worth.
A Anonymous
45 days ago

Unexpected Joy: Rediscovering Trust with PayPal

Reflecting on my journey with PayPal, I can't help but acknowledge the initial hurdles I faced. While I had encountered issues with payment processing and withdrawals in the past, each problem served as an opportunity for growth and improvement. It was during these challenging moments that I reached out to PayPal's customer service team, seeking resolution and support. To my surprise, the PayPal team went above and beyond to address my concerns promptly and efficiently. Their professionalism and willingness to assist me in navigating through the complexities of online transactions were truly admirable. Through their guidance, I regained my trust in the platform and experienced a renewed sense of confidence in using their services. Today, I am grateful for the invaluable assistance provided by PayPal's dedicated team, as it has transformed my perception of online payment systems. Their commitment to customer satisfaction and their unwavering support have not only resolved my previous issues but have also reinstated my faith in their capabilities. In conclusion, I am delighted to share that my recent experiences with PayPal have been nothing short of exceptional. Their outstanding customer service, coupled with their commitment to resolving issues promptly, has made me a loyal customer once again. Thank you, PayPal, for turning my negative experience into a positive one, and for reminding me of the importance of trust and reliability in online transactions.
H Heather
47 days ago

Grateful for Alternatives: Avoiding Financial Turmoil Thanks to Paypal’s Transparency

As a passionate advocate for customer rights and financial transparency, I must share my story to shed light on the importance of trustworthy payment providers. When I encountered a distressing situation with Paypal blocking my account without a clear explanation, I was plunged into a whirlwind of financial panic and uncertainty that lasted a daunting 120 days. The absence of a valid reason for such drastic action left me feeling helpless and betrayed, exacerbating the already challenging circumstances. It is vital for companies like Paypal to realize that their actions have real consequences on individuals who entrust them with their hard-earned money. In retrospect, this unsettling experience led me to explore alternative payment solutions that prioritize customer care and communication. Being able to withdraw funds timely and seamlessly is not just a convenience but a fundamental right that every customer deserves. I urge others to learn from my ordeal and choose payment partners wisely, ensuring transparency and empathy are at the core of their services. While my trust in Paypal may have wavered, my belief in the importance of advocating for fair treatment and financial security remains steadfast. Let this be a reminder that our voices and choices matter, shaping the landscape of customer service for the better.
S Steve Crowe
47 days ago

A Game-Changer With Some Personal Privacy Concerns

Having utilized PayPal's services for several years without encountering any issues, I was initially content with the platform. However, my satisfaction took a hit when the company started demanding access to additional personal data. This policy shift left me feeling uneasy, and I made numerous attempts to close my account, only to encounter frustrating roadblocks. The process was far from user-friendly, as online closure requests were blocked, and I found myself trapped in a disheartening cycle of fruitless efforts. While I appreciate PayPal's dedication to security, the rigidity surrounding account closure seemed deliberately obtrusive. It's disheartening to see a platform that once brought convenience and peace of mind becoming an obstacle in addressing customers' needs. I hope PayPal can find a way to balance their security measures with a more customer-centric approach, allowing users to exercise greater control over their personal information and account status.
M MARTINA
47 days ago

A Glimpse into My Frustrating Experience with PayPal

When I think about my recent encounter with PayPal, one word comes to mind – disappointment. With a heavy heart, I share my tale of woe in the hopes that others may learn from my misfortune. It all started with a seemingly simple online purchase from a seller in the UK. Little did I know that this transaction would spiral into a nightmare of deceit and betrayal. The seller, based in Feltham, UK, cunningly hid behind a false Chinese zip code, complicating the return process and causing unnecessary stress. Navigating this treacherous path, I found myself entangled in a web of deceit orchestrated by both the seller and PayPal. Despite my best efforts to rectify the situation, PayPal's lack of support and blind allegiance to false claims left me stranded, bearing a financial burden of £88 – funds that would have been better utilized by a charitable cause. Through countless emails and frustrating phone calls, I grappled with invalid tracking numbers, deceitful practices, and a sense of powerlessness in the face of corporate indifference. PayPal's abrupt dismissal of my valid concerns and their dubious alliances with rogue sellers left me questioning the integrity of their platform. In this age of digital transactions and remote purchases, trust is a rare commodity. My experience serves as a cautionary tale – a stark reminder to tread carefully in the digital realm, where deceit lurks behind every click. In conclusion, I echo the sentiments of caution raised by my fellow consumers – when it comes to PayPal, tread lightly and exercise vigilance. My hope is that my tale of betrayal serves as a beacon of warning for those who dare to trust in the faceless realm of online commerce.

Introduction

PayPal is a renowned American online payments company that offers a secure and convenient way for people to transfer money, pay for goods and services, and accept payments. Founded in 1998, the company has grown to become an industry leader, serving over 300 million active users across the globe. With PayPal, users can link their bank accounts, credit/ debit cards, and PayPal balance to make online transactions with ease.

Pros and Cons

Pros: - Secure and reliable payment processing - Wide acceptance in the eCommerce industry - Easy and quick to set up an account - User-friendly interface - Send and receive payments in different currencies Cons: - Fees for certain transactions - Limited customer support options - High processing fees for businesses - Lengthy hold times for new users

User Experience

PayPal offers an intuitive and user-friendly interface that allows users to manage their money with ease. The platform's main dashboard provides users with a transparent overview of their activity, including their balance, transactions, and pending payments. Additionally, users can access several features and settings, such as linking new payment methods, direct deposit, and requesting money from other users.

Pricing and Value for Money

Signing up for a PayPal account is free, but the platform charges fees for certain transactions. The fees charged by PayPal depend on factors such as the type of payment, the payment method used, and the destination of the payment. These fees may be higher for businesses than for individual users. However, PayPal offers a reasonable value for money, considering the level of security and convenience it provides.

Alternatives

There are several alternatives to PayPal, such as Stripe, Square, and Venmo. Stripe is a popular payment processing platform, while Square offers POS solutions for businesses. Venmo, on the other hand, is similar to PayPal but is specifically designed for person-to-person money transfers.

Customer Service

PayPal offers several customer support options, such as a comprehensive online help center, a community forum, and a phone support service. The online help center provides users with detailed information and step-by-step guides on how to use the platform. Additionally, the PayPal community forum allows users to interact with other users and get answers to common questions. Phone support is available 24/7 for users who require more personalised assistance.

Product Quality and Selection

PayPal has a wide range of products and services, including payment processing for eCommerce, direct deposit, invoicing, and more. The quality of these products and services is generally excellent, with the platform's safety and security being a top priority.

Website Usability

PayPal's website is highly usable, with a clean and straightforward design that is easy to navigate. Users can quickly access various features and settings, such as sending and receiving money, adding payment methods, and viewing account activity.

Returns and Exchanges

PayPal does not offer a specific returns or exchanges policy, as the platform provides payment processing services only. Any returns or exchanges policies are the responsibility of the merchant or the seller.

Promotions and Discounts

PayPal occasionally offers promotions and discounts, such as cashback rewards and referral bonuses. These promotions are usually advertised on the platform's website and through email newsletters.

Reputation

PayPal has a positive reputation in the online payment processing industry. The platform is known for its secure payment processing and reliable transaction processing, which makes it a highly trusted brand among users.

Payment Options

PayPal offers several payment options, including using a linked bank account, credit/debit card, or PayPal balance. Users can also send and receive money in multiple currencies, making it a highly versatile payment processing platform.

Loyalty Programs

PayPal does not offer a specific loyalty program, but the platform offers occasional rewards for users who refer friends or family members to the platform.

Customer Reviews

Customer reviews of PayPal are generally positive, with the platform receiving high ratings for its secure payment processing and ease of use. However, some users have reported experiencing issues with PayPal's customer support.

Community Involvement

PayPal is involved in several charitable initiatives, such as PayPal Giving Fund, which allows users to donate to their favourite charities. Additionally, the platform has sponsored several initiatives and events, such as the PayPal Festival.

Shipping

PayPal does not offer specific shipping services, as it is not a shipping company. Instead, the platform offers payment processing services for eCommerce transactions, which may involve shipping.

Costs

PayPal does not charge any fees for creating or maintaining an account, but it charges processing fees for certain transactions. These processing fees may vary based on the payment method used and the type of transaction. The fees charged by PayPal may be higher for businesses than for individual users.