Rarecollect Reviews

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48 Reviews

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Introduction

Rarecollect.com is an online platform that deals with the buying and selling of rare and collectible items. The website was launched in 2018, and since then, it has garnered a significant client base that appreciates quality and unique items. The company boasts of having a vast collection of items ranging from classic cars to priceless artifacts, which are sourced globally, making it a haven for collectors and enthusiasts.

Pros and Cons

Pros:
  • Wide range of rare and collectible items under one roof
  • Well-organized and user-friendly website
  • Safe and secure payment system
  • Competitive pricing
  • High-quality and authentic products
Cons:
  • Higher than average shipping costs
  • No free shipping for international orders

User Experience

Rarecollect.com offers a smooth and enjoyable user experience. The website has a clean and organized layout that makes browsing through the vast collection of items easy. Customers can easily search for products using the search bar or browse through specific categories. The website is also mobile-responsive, making it easy for customers to access it on any device.

Pricing and Value for Money

Rarecollect.com offers competitive prices for its products, making it an affordable platform for those looking for rare and unique items. The website also has a value for money system that allows customers to earn discounts based on their total purchase. The more a customer spends, the higher the discount they receive, and this helps to make rare collectibles more accessible to customers on a budget.

Alternatives

Some alternative websites that offer rare and collectible items include Heritage Auctions, Catawiki, and Sotheby's.

Customer Service

Rarecollect.com has an efficient and customer-oriented support team that is available 24/7 to assist customers. The team is responsive, and customers can reach them through phone, email, or live chat. Additionally, the website has a detailed FAQ section that provides customers with answers to common questions.

Product Quality and Selection

Rarecollect.com has a vast selection of rare and collectible items, including classic cars, antique furniture, and valuable artifacts. The website sources its products globally, ensuring that they are of high quality and authentic. The company also has strict quality control measures to ensure that customers receive exactly what they ordered.

Website Usability

Rarecollect.com has a user-friendly website. The website is well-organized, making it easy for customers to browse through categories and find the products they need. The website has a search bar that enables customers to look up specific products, and there are filters that allow customers to narrow down their search results. Additionally, the website has secure checkout options that make purchasing safer and more comfortable for customers.

Returns and Exchanges

Rarecollect.com has a clear and concise returns and exchange policy. Customers who receive damaged or incorrect items can return them within 14 days of receiving them. The website offers a refund or exchange for returned products.

Reputation

Rarecollect.com has a good reputation in the rare and collectibles industry. The company has been featured in various media outlets, including Forbes, CNN, and The Wall Street Journal. The website has excellent reviews from customers who appreciate the quality of products and the level of customer service they receive.

Payment Options

Rarecollect.com offers secure payment options, including credit and debit cards, PayPal, and bank transfers. Customers can be confident that their payment details are safe and secure when making purchases on the website.

Loyalty Programs

Rarecollect.com offers a loyalty program that rewards customers based on their activity on the website. Customers earn points for every purchase they make and can use these points to earn discounts on future purchases.

Customer Reviews

Customers who have used Rarecollect.com have predominantly left positive reviews on various review websites. They have appreciated the quality of products, customer service, and secure payment system. Some negative feedback was regarding shipping costs being high in some cases.

Community Involvement

Rarecollect.com supports various charities and organizes events that bring together collectors and enthusiasts. These events provide a platform for people to showcase their collections and engage with like-minded individuals.

Shipping and Costs

Rarecollect.com offers international shipping, but it comes at an additional cost. The company offers reasonable shipping rates for domestic orders. Shipping rates for international orders vary depending on the size, weight, and destination of the package. The company offers tracking information for all shipped items, providing customers with peace of mind.