Rentcars Reviews

Voted Good (5/5)

112934 Votes

20 Reviews

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In the Internet & Software category

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0% users rated Poor
0% users rated Average
15% users rated Very Good
75% users rated Excellent
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A Allan Szymala
7 days ago

You need to be careful about frauds…

My review for rentcars.com You need to be careful about frauds committed by the company. they say that they will return the fuel in the same condition and then they say that it is less than what I received. the car is not fully refueled and they charge the same fee as for a week's rental. It was the first time I had such a situation and I often rent cars. I do not recommend this company unless you have a fully fueled car. pay attention to details.
S Susana Tull
7 days ago

I needed to change my reservation and…

My review for rentcars.com I needed to change my reservation and the attendant was kind and patient. She solved my issue by guiding me on what to do. Great service.
C Carolina P
8 days ago

I have been renting cars from their…

My review for rentcars.com I have been renting cars from their site for one year now and havent had a problem. Prices are good, everything is really fast and worked well.
P Peter Cook Cook
9 days ago

Easy to use would recommend

My review for rentcars.com Easy to use would recommend
K Kiran Neupane
11 days ago

I had a good experience

My review for rentcars.com I had a good experience. Jorge is very helpful. He understood me and my concerns and made the process of car hiring very smooth. When I met him I found him just like my friend who took care of me when I needed. Highly recommended.
A Abel Das Pedras
11 days ago

Good experience

My review for rentcars.com Good experience, transparency in the use of the discount, easy to use, without traps. You need a map to locate the location of the pick up agencies
C cristiano
12 days ago

the way of make businees with customer.

My review for rentcars.com the way of make businees with customer.the guys are fantastic
C Charles Ormrod
13 days ago

I felt misled by the website

My review for rentcars.com I felt misled by the website. There is an option to forgo insurance as I am well covered by my credit card, house policy, umbrella policy. All with a large financial institution of impeccable reputation. The small warning that the car rental company might not accept my insurance was so casual that the responsibility was on me to find their website and check myself was not done. A link would be helpful. After three hours to get to the lot and go through virtual processing, we cancelled our rental and took an Uber. We were that upset.
A Adriana Lima
19 days ago

Site is easy to use

My review for rentcars.com Site is easy to use, but prices kept changing as I got closer to finish booking. Re-starting set the prices back to what it was.
A Alex Baxter
21 days ago

Easy to use website.

My review for rentcars.com Easy to use website. Good price. Not actually picked the car up yet OrSeen and driven it or returned it. So this is not a comment on that aspect of the customer service if you hit a problem
A Anna
27 days ago

Quick and no wrinkle service

My review for rentcars.com I quickly found a car that I needed, the descriptions were clear, the terms well explained, and the transaction was complete with a minimum number of steps (no annoying irrelevant offers again and again). I was able to get the best price for a fully refundable reservation.
B Brent-Rachelle Shipley
28 days ago

It is very difficult to contact… /update

My review for rentcars.com Update:Rentcars was quick to reply to my comments on here and were diligent in looking into my issue. It was a misunderstanding on my part thankfully and I appreciate the time they took to help me figure it out. It would be helpful if the paperwork were a little more clear to prevent this kind of confusion but overall it was a good experience. It is very difficult to contact customer service. We were charged $141 US by the rental company for taxes and fees, and a weekly rental fee from the rental company after we returned the car. We were told when we picked up the vehicle that those fees were paid already and we only had to leave a deposit.. we signed a release saying we didn’t want any add-ons. So frustrating
I Ian S
31 days ago

Great experience – simple, efficient and great service

My review for rentcars.com The young girl at the check in desk of green motion was outstanding- extremely helpful. The whole process was very straightforward- very pleased with the experience - thank you.
K Kimmar
33 days ago

It was very easy to book with Rentcars

My review for rentcars.com It was very easy to book with Rentcars. Their website is super easy to use, and I had my reservation confirmed in no time. The process was straightforward, and they even had different cars to choose from. When I picked up the car, everything was ready, and the staff was friendly and efficient. Overall, a hassle-free experience. I highly recommend using Rentcars for a smooth and efficient experience
F Fedor Gribovich
33 days ago

This website is super super easy to…

My review for rentcars.com This website is super super easy to use. I got a deal that was considerably better than other options I searched for. All included fees are stated from the get go no there are not surprises later down the line. Pick was also very straightforward and I enjoyed the process. Would recommend this and again.

Introduction

Rentcars.com is a renowned online platform that offers rental car services to customers worldwide. With a user-friendly website and an extensive selection of vehicles from various rental companies, Rentcars.com aims to provide customers with a convenient and hassle-free car rental experience.

Pros and Cons

  • Pros:
    • Wide selection of rental cars from different companies
    • Competitive pricing
    • User-friendly website with easy booking process
    • Excellent customer service
    • Flexible payment options
  • Cons:
    • Some customers reported minor issues with vehicle cleanliness
    • Availability of certain vehicle models might be limited in some locations

User Experience

Rentcars.com provides a seamless and user-friendly experience for customers. The website has a clean and intuitive interface, allowing users to easily navigate through different sections and find the desired rental car. The search filters and sorting options make it convenient to narrow down the available options based on specific preferences.

Pricing and Value for Money

Rentcars.com offers competitive prices for rental cars, making it an excellent choice for budget-conscious customers. The platform provides transparent pricing without any hidden fees, ensuring that customers get a fair deal. With a wide selection of vehicles and rental companies, customers have the opportunity to compare prices and choose the best value for their money.

Customer Service

Rentcars.com is dedicated to providing exceptional customer service. Their knowledgeable and friendly support team is available 24/7 to assist customers with any inquiries or issues. Customers appreciate the prompt and professional responses they receive, contributing to a positive overall experience.

Product Quality and Selection

Rentcars.com collaborates with reputable rental companies, ensuring that customers receive high-quality vehicles for their rental needs. The platform offers a wide selection of vehicles ranging from economy cars to luxury vehicles, SUVs, and more. Customers can choose a car that suits their preferences and requirements, making the rental experience enjoyable and comfortable.

Website Usability

The Rentcars.com website is designed with user convenience in mind. The simple and intuitive interface allows customers to quickly search, compare, and book rental cars with ease. The website loads quickly, ensuring a seamless browsing experience for users across different devices.

Returns and Exchanges

Rentcars.com has a straightforward returns and exchanges policy. In case of any issues with the rental car, customers can contact the support team for assistance. The team works diligently to resolve the problem or provide a suitable alternative to ensure customer satisfaction.

Promotions and Discounts

Rentcars.com occasionally offers promotions and discounts, providing customers with added savings on their rental car bookings. These promotions may vary and are displayed prominently on the website, allowing customers to take advantage of the available offers.

Reputation

Rentcars.com has established a solid reputation in the car rental industry. With a track record of delivering reliable and quality rental services, the platform has gained the trust of customers worldwide. Positive reviews and feedback from satisfied customers further contribute to their reputation as a reputable car rental service provider.

Payment Options

Rentcars.com offers flexible payment options to cater to different customer preferences. Customers can choose from various payment methods, including credit cards, debit cards, or PayPal. This flexibility enhances the convenience of renting a car through the platform.

Loyalty Programs

Rentcars.com offers a loyalty program called "Rent Club" for frequent customers. Members of Rent Club can enjoy exclusive benefits and discounts, making their recurring car rentals even more rewarding. This loyalty program encourages customer loyalty and provides added value to repeat customers.

Customer Reviews

Customer reviews play a crucial role in the car rental industry, and Rentcars.com values the feedback provided by its customers. The platform features customer reviews and ratings for rental companies, allowing potential customers to make informed decisions based on previous experiences shared by others.

Community Involvement

Rentcars.com actively participates in community involvement initiatives. They support various charitable causes and organizations that promote social welfare and environmental sustainability. The company's commitment to giving back to the community reflects their dedication to being a responsible corporate citizen.

Shipping and Costs

As an online car rental platform, Rentcars.com does not involve shipping of physical products. The costs associated with the rental are clearly communicated during the booking process, ensuring transparency and avoiding any unexpected charges.

In conclusion, Rentcars.com is a trustworthy and reliable platform for renting cars worldwide. With a wide selection of vehicles, competitive pricing, excellent customer service, and user-friendly website, Rentcars.com is an ideal choice for individuals seeking a convenient and cost-effective car rental experience.