Volagratis Reviews

Voted Average (4/5)

22252 Votes

20 Reviews

Vote Now

In the Travel Agency category

Pie-Chart Analysis

20% users rated Terrible
10% users rated Poor
0% users rated Average
10% users rated Very Good
60% users rated Excellent
Write a review
C cliente
53 days ago

Exemplary Service from Elettra at Volagratis.com: A Review of Promptness, Kindness, and Precision

As a frequent traveler, I understand the importance of efficient and friendly customer service when booking flights. My recent experience with Elettra at Volagratis.com exceeded all expectations. Her promptness in assisting me with my reservation was truly exceptional. Elettra's dedication to ensuring that every detail of my booking was handled with precision and accuracy made the entire process seamless and stress-free. Not only was Elettra incredibly professional, but her kindness and patience shone through in every interaction we had. She took the time to address all my queries and concerns with a genuine willingness to help, making me feel valued and appreciated as a customer. Thanks to Elettra's exemplary service, I was able to complete my booking quickly and confidently, knowing that I was in good hands. Her exceptional skills and personable demeanor truly set her apart, making my experience with Volagratis.com a memorable and delightful one. I wholeheartedly recommend Volagratis.com to anyone seeking not only great deals on flights but also exceptional customer service. With professionals like Elettra on their team, you can trust that your travel needs will be met with efficiency, kindness, and precision.
A Anna Katharina
60 days ago

Restoring Faith in Customer Service: A True Testimonial for Volagratis

After stumbling upon some negative reviews, I was initially hesitant to book my flights with Volagratis. However, my experience turned out to be completely different and, dare I say, exceptional! From seamless booking processes to prompt responses from their customer service team, I was thoroughly impressed. One incident, in particular, stands out: I had to make a last-minute change to my flight, and I was bracing myself for a lengthy and frustrating ordeal. To my surprise, the customer service representative not only assisted me promptly but also went above and beyond to ensure that I had a smooth transition. Their dedication and professionalism truly made a difference in my travel experience. In a world where customer service often feels like a mere afterthought, Volagratis has restored my faith in personalized and efficient assistance. I can confidently say that I will be returning to book my future flights with them, knowing that I am in capable hands. Thank you, Volagratis, for setting the bar high and exceeding all expectations.
F Fabrizio
64 days ago

Unforgettable Experience with Volagratis: Effortless, Useful, and Swift!

Dreaming of a seamless travel booking experience? Look no further than Volagratis! From start to finish, my journey with Volagratis has been nothing short of extraordinary. The website's user-friendly interface made searching for flights a breeze, with useful filters that helped me narrow down my options effortlessly. What truly set Volagratis apart was the swift booking process. In just a few clicks, I secured my tickets without any hiccups, saving both time and stress. The efficiency of their platform left me in awe, as I received my booking confirmation in a matter of seconds. Volagratis not only made my travel dreams a reality but also made the entire process enjoyable and stress-free. I can confidently say that Volagratis is my go-to for all future travel bookings, thanks to their blend of convenience, utility, and speed. Trust me, you won't regret choosing Volagratis for your next adventure!
A Alberto
69 days ago

Unforeseen Blessings: A Tale of Reservation Woes Turned Triumph on volagratis.com

Embarking on the journey of planning my dream vacation, I encountered a minor setback when my reservation on volagratis.com was unexpectedly cancelled. Initially disheartened, I reached out to their customer service team, expecting the worst. However, what followed was a pleasant surprise that transformed this hiccup into a blessing in disguise. The proficient and empathetic customer support swiftly addressed my concerns and not only reinstated my booking but also offered me a range of better options to choose from. To my delight, the new arrangements not only matched the initial price but also included additional perks that enhanced my travel experience. What could have been a frustrating ordeal turned into a seamless and pleasant transaction, showcasing volagratis.com's commitment to customer satisfaction and loyalty. Their proactive approach and dedication to resolving issues promptly left me feeling valued and cared for as a customer. In the end, my reservation cancellation evolved into an opportunity for volagratis.com to showcase their exceptional service standards and turn a potential negative experience into a positive one. I am grateful for their professionalism and unwavering support, and I look forward to many more adventures booked through their platform.
T Tiziano Blasi
84 days ago

Zero qualit customer support

My evaluation for volagratis.com The decision middle cannot assist to resolve any points. The lodge that I booked despatched a request to get me reimbursed and after three weeks, volagratis did not take any motion.
Z zahraa zeaiter
90 days ago

Unparalleled Service and Transparency: A Customer’s Honest Experience with volagratis.com

Embarking on a journey with volagratis.com has been a rollercoaster of emotions - from excitement to disappointment, and finally, to genuine satisfaction. My initial booking with the company hit a bump when the airline canceled my flight. At that point, I was devastated, thinking I had lost both my travel opportunity and the money I had invested. However, what followed truly restored my faith in customer service. The team at volagratis.com not only promptly notified me of the cancellation but also took ownership of the situation. Their transparency in communication and genuine concern for my predicament were exceptional. Instead of redirecting responsibility, they guided me through the refund process with the airline, ensuring that I was not left alone to navigate the complex web of airline procedures. Despite the initial setback, the dedication and support I received from volagratis.com truly set them apart. I learned that sometimes, it's not about the challenges we face but the way they are addressed that defines a company's integrity. Volagratis.com demonstrated integrity, accountability, and a customer-centric approach that I have rarely experienced elsewhere. For anyone seeking a reliable travel partner that goes above and beyond mere transactions, I wholeheartedly recommend giving volagratis.com a chance. They have earned my trust, respect, and future business through their unwavering commitment to customer satisfaction. Thank you, volagratis.com, for turning a potential disaster into a shining example of exceptional service.
R Re
127 days ago

Transformative Travels with Voli online per il Belgio

Embarking on a journey with volagratis.com has been nothing short of spectacular for me. The precision in their responses and the efficient customer care they provide have truly set them apart in the world of online flight bookings. From the moment I started planning my trip to Belgium, the team at volagratis.com was by my side every step of the way. Their attention to detail and prompt responses to all my queries instilled a sense of confidence in me that is hard to come by in the fast-paced world of travel. Not only did they help me find the best deals on flights to Belgium, but they also went above and beyond to ensure that my travel experience was seamless and stress-free. The level of care and dedication they exhibited truly made me feel like a valued customer, and I cannot thank them enough for that. I would highly recommend volagratis.com to anyone looking to book flights online, especially for those planning a trip to Belgium. Their commitment to excellence, combined with their efficient customer care, make them a top choice for all your travel needs. Thank you, volagratis.com, for making my journey to Belgium truly unforgettable.
D Diego Sonaglia
150 days ago

An Unforgettable Journey with Volagratis

Sharing my heartfelt experience with volagratis.com - a journey that left me both frustrated and hopeful, wrapped in unexpected twists and turns. As I embarked on a single booking adventure, little did I know it would unfold into a rollercoaster of mishaps and emotions. Let me paint you a vivid picture of my expedition: - A missed pop-up led me to accidentally pay twice for a single ticket, a hiccup that left me bewildered and flustered. - The automated check-in process failed to kick in, leaving me stranded the day before my departure with a 5 AM email notification that jolted me awake. - What I deemed as a spacious cabin bag turned out to be just an underseat one, challenging my packing skills and testing my adaptability on the fly. - The personal section of the website played hide-and-seek with me, refusing to cooperate on Safari, both on mobile and browser versions, giving Apple users a frustrating runaround. Amidst these trials and tribulations, a silver lining emerged - the responsive and prompt customer care team. Their swift assistance and reassuring presence amidst the chaos restored a glimmer of faith in an otherwise tumultuous journey. Despite the bumps along the way, the resilience of the support team shone brightly, serving as a beacon of hope in the midst of uncertainty. My voyage with Volagratis may have been a rollercoaster ride, but it was a testament to the power of perseverance and the human touch in the face of adversity.
V Veronica
204 days ago

Exemplary Customer Service and Exceptional Support

When I think of exceptional customer service, volagratis.com instantly comes to mind. Their staff is not just gentle; they are incredibly helpful and always willing to go above and beyond. I recently had an issue with my booking, and the level of support I received was truly outstanding. From patiently listening to my concerns to promptly resolving the issue, their team showcased an unwavering commitment to customer satisfaction. I have always believed that the mark of a great company lies in how they treat their customers, and volagratis.com has certainly set the bar high. The kindness and genuine care displayed by their staff have left a lasting impression on me. It's not every day that you come across individuals who are not only good at what they do but also genuinely passionate about helping others. In a world where customer service can sometimes feel like a mere formality, volagratis.com stands out as a shining example of how it should be done. Their dedication to ensuring the happiness and satisfaction of their customers is truly commendable. I am grateful for the wonderful experience I had and will not hesitate to recommend volagratis.com to anyone in need of travel assistance. Thank you for being a beacon of excellence in the service industry.
L Lucia
252 days ago

Unwavering Support and Resolution at Its Best!

I recently encountered a booking hiccup with volagratis.com that left me feeling uncertain and frustrated. Despite my initial distress upon receiving an unsettling email from Ryanair regarding the unconfirmed status of my reservation, the prompt and thoughtful assistance I received from the customer support team at volagratis.com truly turned the situation around. Their dedicated staff went above and beyond to address the issue, ensuring that I was kept informed every step of the way. I was quickly reassured that they were actively engaged in resolving the discrepancy and advocating on my behalf. The transparency and diligence exhibited in handling the matter not only alleviated my concerns but also underscored their commitment to customer satisfaction. In the end, their tireless efforts bore fruit as my booking was successfully verified and secured, granting me the peace of mind I had been seeking. The seamless resolution of this challenging situation not only showcased their professionalism but also highlighted the value they place on their customers' experience. This experience has solidified my trust in volagratis.com, and I can wholeheartedly recommend their services to anyone seeking reliable and supportive travel assistance. Thank you, volagratis.com, for your unwavering support and resolution at its best!
Z Zoila
317 days ago

A Smooth Journey with Volagratis: A Testimonial of Trust and Punctuality

Embarking on my recent trip with Volagratis was an experience worth cherishing. Their website is not only user-friendly but exudes a sense of elegance and simplicity that sets them apart. The smooth booking process instilled confidence in me, and I eagerly awaited my flight day. As I arrived at the airport, I was pleasantly surprised by the punctuality of my flight. Not a minute was wasted, and we departed right on time. This attention to detail and commitment to schedules truly impressed me. Looking ahead, I am already planning my next adventure with Volagratis. The seamless journey and their dedication to timeliness have won me over as a loyal customer. Thank you, Volagratis, for making my travels a breeze.
M Mirco
322 days ago

Raving About Volagratis

When I stumbled upon Volagratis.com, I wasn't sure what to expect. However, after booking my tickets and experiencing their seamless service, I can confidently say: all good! From start to finish, everything was smooth sailing. Booking my tickets online was a breeze, and I appreciated how user-friendly their website was. The whole process was efficient, and I had no issues whatsoever. On the day of my flight, I approached the check-in counter with a sense of excitement. To my delight, everything was in order, and I breezed through security without any hiccups. Boarding the plane, I felt a sense of calm wash over me, knowing that I was in good hands. The flight itself was comfortable, and I arrived at my destination feeling rejuvenated and ready to explore. So to anyone considering booking with Volagratis, I wholeheartedly recommend them. Trust me, it's all good!
D Domenico
397 days ago

A Seamless Journey: My Experience with volagratis.com

Flying with volagratis.com was not just easy and quick; it was a seamless journey that exceeded my expectations. From booking my flight effortlessly to experiencing swift and efficient service throughout, every step with volagratis.com was a delight. Their user-friendly website made finding and booking my desired flights a breeze. The straightforward navigation and clear instructions ensured that I could make my reservations stress-free. Additionally, their efficient booking process saved me valuable time, leaving me more time to focus on planning my trip. During my travel, the service provided by volagratis.com was prompt and professional. Their attention to detail and dedication to customer satisfaction truly set them apart. I felt well taken care of throughout my journey, making my travel experience all the more enjoyable. Overall, my experience with volagratis.com can be summed up in two words – facile e veloce. Their commitment to seamless travel, combined with their user-friendly approach, makes them my go-to choice for future travel plans. Thank you, volagratis.com, for making my journey a memorable and hassle-free one.
D Danielaanna
434 days ago

Unforgettable Christmas Memories in the City of Lights Thanks to Volagratis

As I reflect on my recent trip to the magnificent city of Paris during the festive season, I cannot help but attribute the success of this unforgettable experience to Volagratis. The impeccable service provided by this travel platform truly made my Christmas splendid. The seamless and efficient app offered by Volagratis played a pivotal role in planning and booking my trip. Its user-friendly interface made it a breeze to browse through various options and secure the best deals for flights and accommodations. I appreciated how effortless it was to customize my itinerary, ensuring that every aspect of my journey was tailored to perfection. However, what truly set Volagratis apart was the exceptional customer service provided by their staff. From the moment I reached out with inquiries to the assistance received during my travels, the team was not only cordial but also incredibly helpful. Their dedication to ensuring a smooth and enjoyable trip was evident in every interaction, making me feel valued and supported throughout my journey. Thanks to Volagratis, not only did I get to explore the beauty of Paris during the magical Christmas season, but I also did so with the confidence that I had a reliable and efficient partner by my side. I highly recommend Volagratis to anyone seeking a seamless and memorable travel experience, complete with warm customer service that goes above and beyond expectations.
M Mohammedmonir
435 days ago

Unveiling the Seamless Travel Companion: A Genuine Review of volagratis.com’s User-Friendly App

Embarking on my travel journey with volagratis.com has been nothing short of a delightful experience. The user-friendly mobile application provided by the airline was a game-changer for me. From effortless flight bookings to convenient check-ins, every step was streamlined within the confines of this intuitive app. Navigating through the myriad of options offered by volagratis.com was a breeze. The sleek interface coupled with straightforward menu options made the entire booking process a joy. I could effortlessly compare prices, select my preferred seat, and even pre-order meals without any hassle. Moreover, the app's responsiveness and reliability truly stood out. I never had to second-guess whether my booking went through or if my flight details were accurate. The real-time updates and notifications kept me well-informed throughout my journey, instilling a sense of security and peace of mind. In essence, volagratis.com's app has not only simplified the logistics of travel but has also redefined the concept of a stress-free journey. For anyone seeking a seamless and efficient travel companion, look no further than this app – your gateway to hassle-free adventures.

Introduction

Volagratis.com is a popular online travel agency that offers an extensive range of services related to flights, hotels, car rentals, and vacation packages. With its user-friendly interface and competitive prices, the website has gained a considerable reputation among travel enthusiasts. In this editorial review, we will delve into various aspects of Volagratis.com, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Competitive prices and deals
  • Wide selection of flights, hotels, and travel packages
  • User-friendly interface
  • Flexible search options and filters
  • Convenient mobile app
Cons:
  • Occasional discrepancies in flight availability
  • Limited customer support options
  • Complex pricing structure for additional services

User Experience

Volagratis.com provides a seamless user experience with its intuitive interface and efficient search functionality. Users can easily navigate through different sections of the website and find the best travel deals tailored to their preferences. The search filters allow users to refine options based on price, airline, duration, and more.

Pricing and Value for Money

Volagratis.com offers competitive prices for flights, hotels, and vacation packages. The website regularly features discounted deals and promotions, enabling users to save money on their travel bookings. However, it is essential to carefully consider the additional costs, such as baggage fees or seat selection, as these may affect the overall value for money.

Customer Service

While Volagratis.com provides adequate customer service, the options for support are somewhat limited. Users can reach out to the customer service team via email or through the online contact form. However, there is no direct phone or live chat support available. Response times may vary, and it is advisable to reach out well in advance of travel dates to ensure prompt assistance.

Product Quality and Selection

Volagratis.com collaborates with a wide range of airlines and hotels, ensuring a comprehensive selection for customers. The website also offers detailed information about the services, amenities, and ratings of various travel options, allowing users to make informed decisions based on their preferences.

Website Usability

Volagratis.com excels in terms of website usability. The site is well-organized and easy to navigate, with clear categories and search filters. The booking process is straightforward, and users can complete their reservations with minimal hassle. The mobile app of Volagratis.com is also user-friendly and provides a convenient way to search and book flights or hotels on the go.

Returns and Exchanges

Returns and exchanges are subject to the policies of individual airlines, hotels, or car rental agencies. Volagratis.com acts as an intermediary, and therefore, the terms and conditions for changes or cancellations may vary. It is crucial to carefully review the terms and conditions of each booking before finalizing the reservation.

Promotions and Discounts

Volagratis.com frequently offers promotions and discounts on flights, hotels, and vacation packages. Users can subscribe to the newsletter or follow the website's social media channels to stay updated on the latest deals. Additionally, the website features a dedicated section for special offers, where customers can find exclusive discounts.

Reputation

Volagratis.com has built a solid reputation as a reliable online travel agency. With a track record of successful bookings and positive customer experiences, the website has gained the trust of many travelers. However, it is advisable to research and verify the reputation of individual airlines or hotels before making the final booking decision.

Payment Options

Volagratis.com offers various payment options, including credit cards, debit cards, and online payment platforms. The website ensures secure transactions by employing encryption technology to protect users' financial information. The payment process is straightforward and user-friendly.

Loyalty Programs

Volagratis.com does not have its own loyalty program. However, users can accumulate frequent flyer miles or loyalty points offered by individual airlines or hotel chains by booking through the website. It is recommended to check the specific loyalty programs associated with the chosen airlines or hotels to maximize benefits.

Customer Reviews

Customer reviews play a crucial role in evaluating the quality and reliability of a travel website. Volagratis.com has generally received positive reviews from customers who appreciate its competitive prices, user-friendly interface, and reliable booking process. However, occasional negative reviews are present, mainly concerning issues with customer support or discrepancies in flight availability.

Community Involvement

Volagratis.com actively engages with its community through social media platforms, where users can share their travel experiences, tips, and advice. The website also maintains a blog section featuring informative articles and guides related to travel destinations, saving tips, and more. This community involvement adds value to the overall user experience.

Shipping and Costs

As an online travel agency, Volagratis.com does not involve physical shipping. The costs associated with bookings primarily consist of the ticket prices, additional services (such as baggage fees or seat selection), and potential booking fees. It is important to carefully review the itemized costs before finalizing the reservation to avoid any surprises. In conclusion, Volagratis.com offers a user-friendly platform with competitive prices and an extensive selection of flights, hotels, and vacation packages. While the customer service options may be limited, the overall user experience and reputation of the website contribute to its credibility. It is crucial for users to review booking details, terms, and conditions thoroughly before completing reservations to ensure a seamless travel experience.