Matildejewellery Coupons Store FAQ's
What materials are used in Matilde Jewellery?
Matilde Jewellery uses high-quality materials such as sterling silver, gold vermeil, and genuine gemstones in their designs.How can I track my order from Matilde Jewellery?
You can track your order from Matilde Jewellery by using the tracking number provided in your shipping confirmation email. You can also log in to your Matilde Jewellery account to track your order status.Does Matilde Jewellery offer international shipping?
Yes, Matilde Jewellery offers international shipping to select countries. For more information on international shipping options, please visit the Matilde Jewellery website.Can I return or exchange a product purchased from Matilde Jewellery?
Matilde Jewellery offers a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return or exchange the product within a specified time frame. For more details, visit the Returns & Exchanges section on the Matilde Jewellery website.How can I contact customer support at Matilde Jewellery?
You can contact Matilde Jewellery's customer support team by emailing support@matildejewellery.com or by filling out the contact form on their website. You can expect a prompt response to any inquiries or concerns you may have.Does Matilde Jewellery offer any discounts or promotions?
Matilde Jewellery occasionally offers discounts, promotions, and special deals on their products. To stay updated on the latest offers and promotions, make sure to check out AskmeOffers for exclusive deals on Matilde Jewellery products.Are Matilde Jewellery pieces hypoallergenic?
Matilde Jewellery designs their pieces to be hypoallergenic and suitable for sensitive skin. If you have specific allergies or sensitivities, please check the materials used in each product before making a purchase.How can I care for my Matilde Jewellery pieces?
To keep your Matilde Jewellery pieces looking their best, it is recommended to store them in a jewelry box or pouch when not in use and avoid contact with harsh chemicals, perfumes, or lotions. You can also gently clean your jewelry with a soft cloth to maintain its luster.Does Matilde Jewellery offer gift wrapping services?
Yes, Matilde Jewellery offers gift wrapping services for an additional fee. You can select the gift wrapping option during checkout and add a personalized message to your gift.How long does it take for orders to be processed and shipped by Matilde Jewellery?
Orders placed with Matilde Jewellery are typically processed and shipped within 1-3 business days. Shipping times may vary depending on your location and the shipping method selected.Can I customize a piece of jewelry from Matilde Jewellery?
Matilde Jewellery does not currently offer customization services for their jewelry pieces. However, you can explore their wide range of designs to find a piece that suits your style and preferences.Are Matilde Jewellery pieces ethically sourced?
Matilde Jewellery is committed to ethical sourcing practices and works with suppliers who adhere to strict ethical standards. They prioritize sustainability and transparency in their sourcing processes.What payment methods are accepted by Matilde Jewellery?
Matilde Jewellery accepts various payment methods, including credit/debit cards, PayPal, and other secure payment options. You can choose the payment method that is most convenient for you during checkout.Can I sign up for a newsletter from Matilde Jewellery to receive updates and offers?
Yes, you can sign up for the Matilde Jewellery newsletter to receive updates on new product launches, promotions, and exclusive offers. Stay informed about the latest deals by subscribing to the Matilde Jewellery newsletter.Are Matilde Jewellery pieces durable and long-lasting?
Matilde Jewellery designs their pieces with quality and longevity in mind. With proper care and maintenance, your Matilde Jewellery pieces can remain beautiful and wearable for years to come.Does Matilde Jewellery have a physical store where I can view the products in person?
Matilde Jewellery is primarily an online retailer, and their products are available for purchase exclusively on their website. You can explore their collections and make your selections conveniently from the comfort of your own home.Can I request a repair for a damaged Matilde Jewellery piece?
If you have a damaged Matilde Jewellery piece that requires repair, you can contact customer support for assistance. They will provide you with instructions on how to proceed with repairing your jewelry.Does Matilde Jewellery offer gift cards for purchase?
Matilde Jewellery does not currently offer gift cards for purchase. However, you can choose from their stunning selection of jewelry pieces to find the perfect gift for your loved ones.How do I know my ring size when ordering from Matilde Jewellery?
To determine your ring size accurately, you can use the ring size guide available on the Matilde Jewellery website. Follow the instructions to measure your ring size at home and select the appropriate size for your order.What is the warranty policy for Matilde Jewellery products?
Matilde Jewellery offers a limited warranty on their products, covering manufacturing defects and craftsmanship issues. For more information on the warranty policy and how to claim warranty service, refer to the Warranty section on their website.Can I cancel an order after it has been placed with Matilde Jewellery?
If you need to cancel an order with Matilde Jewellery, please contact customer support immediately to inquire about the cancellation process. Depending on the order status, they will assist you in canceling your order if possible.Does Matilde Jewellery have a presence on social media platforms?
Yes, Matilde Jewellery is active on popular social media platforms such as Instagram and Facebook. Follow them on social media to stay updated on the latest collections, promotions, and jewelry trends.How can I share feedback or reviews about my experience with Matilde Jewellery?
You can share your feedback and reviews about your experience with Matilde Jewellery by leaving a review on their website or through their social media channels. Your feedback is valuable in helping them improve their products and services.Does Matilde Jewellery offer a rewards program for loyal customers?
Matilde Jewellery currently does not have a rewards program for loyal customers. However, they occasionally run special promotions and discounts for their customers. Stay tuned to AskmeOffers for exclusive deals and offers on Matilde Jewellery products.Can I purchase Matilde Jewellery products as a gift for someone else?
Yes, you can purchase Matilde Jewellery products as gifts for your loved ones. During checkout, you can provide the recipient's shipping address and add a personalized message to the gift. Make your gift extra special with a beautiful piece from Matilde Jewellery.Does Matilde Jewellery have a sizing guide for their jewelry pieces?
Matilde Jewellery provides a sizing guide on their website to help you choose the right size for their jewelry pieces, such as necklaces, bracelets, and earrings. Refer to the sizing guide to ensure a perfect fit for your jewelry.Are there any upcoming sales events or discount offers on Matilde Jewellery products?
For information on upcoming sales events or discount offers on Matilde Jewellery products, make sure to check out AskmeOffers for exclusive deals and promotions. Stay updated on the latest savings opportunities to get your favorite jewelry at a great price.How does Matilde Jewellery ensure the security of online transactions?
Matilde Jewellery follows strict security measures to protect the personal and financial information of their customers during online transactions. They use encrypted connections and secure payment gateways to ensure a safe and secure shopping experience.Can I request a custom order from Matilde Jewellery with specific design preferences?
Matilde Jewellery does not offer custom orders with specific design preferences at this time. However, you can explore their diverse collection of jewelry designs to find pieces that match your style and preferences.Does Matilde Jewellery offer gift packaging options for special occasions?
Matilde Jewellery offers gift packaging options for special occasions, such as birthdays, anniversaries, and holidays. Choose the gift packaging option during checkout to receive your jewelry beautifully wrapped and ready for gifting.