123wonen Reviews

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26 Reviews

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12% users rated Poor
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15% users rated Excellent
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T Teotzin Pruneda
40 days ago

The corporate unjustly retained our EU4,500 deposit…

My evaluation for 123wonen.nl The corporate unjustly retained our €4,500 deposit, citing a number of causes that, after additional reviewing, don't align with the claimed prices.
D dorette coetzee
46 days ago

An Unforgettable Journey with 123wonen.nl: A New Home for My Family and Pets

Reflecting back on my experience with 123wonen.nl, I am filled with immense gratitude for the exceptional service provided by these Ladies. As my family and I embarked on a new chapter, moving from South Africa to Rotterdam, the task of finding a suitable apartment that welcomed our furry friends seemed daunting. However, from the moment we connected with 123wonen, every apprehension dissipated. The seamless process from inquiry to viewing was a testament to their professionalism and commitment. Despite the challenges of coordinating an international move, the team went above and beyond to ensure that we were warmly welcomed at the apartment right after our exhausting flight. This thoughtful gesture not only provided us with a comfortable transition but also demonstrated their dedication to customer satisfaction. Furthermore, what truly set 123wonen apart was their flexibility and understanding. When unexpected flight changes occurred, they graciously accommodated our shifting schedule without any hesitation. This level of personalized care and attention to detail made a lasting impression on me. I wholeheartedly recommend 123wonen to anyone in search of a reliable and compassionate real estate partner. To the amazing team at 123wonen, thank you for turning what could have been a stressful relocation into a memorable and smooth journey. Your exceptional service has truly made a difference in our lives.
E Emese Szabó
110 days ago

123wonen.nl: A Reliable and Professional Property Management Service

When I first came across 123wonen.nl, I was skeptical due to a previous disappointing experience with another property management service. However, I decided to give them a chance, and I couldn't be more pleased with the results. The properties listed on their website are not only attractive but also accurately portrayed. I appreciate their commitment to updating the status of rental properties promptly. This attention to detail saves potential renters time and frustration, ensuring a smooth and efficient search process. In addition to their superior property management, the team at 123wonen.nl is extremely responsive. Any questions or concerns I had were met with prompt and helpful responses, fostering a sense of trust and reliability that is crucial in this industry. Overall, my experience with 123wonen.nl has been nothing short of exceptional. Their professionalism and dedication have made the rental process stress-free and enjoyable. I wholeheartedly recommend 123wonen.nl to anyone in search of a dependable and top-notch property management service. Thank you for exceeding my expectations!
E Emese Szabó
110 days ago

Transformative Experience with 123wonen.nl: A Testimonial of Resilience

My journey with 123wonen.nl began with a slight hiccup - some properties I was interested in turned out to be already rented. Initially disheartened, I reached out to their team and expressed my concerns. To my surprise, they not only addressed the issue promptly but also went above and beyond to update their listings, showing a genuine commitment to improvement. Despite a rocky start, I was impressed by their responsiveness and dedication to customer feedback. This experience transformed my opinion of 123wonen.nl from one of doubt to trust. Their willingness to listen and adapt truly sets them apart from other agencies, showcasing reliability and a genuine desire to provide top-notch service. 123wonen.nl may have had a minor stumble along the way, but their genuine efforts to rectify the situation left me feeling valued and respected as a client. In a world where reliability is key, 123wonen.nl has proven themselves as a company that not only listens but also takes action to ensure customer satisfaction. For anyone seeking a reliable and customer-focused property rental agency, I wholeheartedly recommend giving 123wonen.nl a chance to exceed your expectations. Thank you for turning what could have been a disappointment into a transformative experience!
E Emese Szabó
110 days ago

Transformed My Living Situation: A Genuine Review of 123wonen.nl

From a place of initial frustration, my experience with 123wonen.nl evolved into one that truly transformed my living situation. Initially disheartened by seeing already rented properties advertised, I reached out to their team, hoping for a ray of hope. Despite the lack of immediate response, I persisted, and to my surprise, they not only rectified the situation promptly but also went above and beyond to assist me in finding the perfect home. What started as a disappointment soon turned into a testament to their dedication and commitment to customer satisfaction. The team at 123wonen.nl displayed unwavering reliability and a genuine desire to assist me in my search for a new dwelling. Their efforts not only restored my faith in their service but also left a lasting impression on me. I wholeheartedly recommend 123wonen.nl to anyone in search of a reliable and dedicated property rental service. Trust their process, engage with their team, and let them work their magic in finding you the ideal living space. My heartfelt gratitude to 123wonen.nl for turning my initial disappointment into a truly positive and life-changing experience.
M MKB
137 days ago

Effortless Rental Management with 123Wonen.nl!

I can't help but express my admiration for the seamless experience I've had with 123Wonen.nl. When my partner and I ventured into the rental property market in 2021, we were daunted by the complexities that lay ahead. However, thanks to the exceptional support of the local 123Wonen Twente office, our journey has been nothing short of remarkable. Their professionalism and attention to detail have been instrumental in ensuring our smooth transition into the rental business. Moreover, opting for the 123Wonen Property Management services has proven to be a game-changer. The convenience they offer is unparalleled – handling tenant communication, rent collection, payments, and even navigating the intricacies of annual rent increase in compliance with the law. Their expertise has lifted the burden off our shoulders, allowing us to focus on other aspects of our lives and investments. As we continue this partnership, I am filled with optimism and gratitude. I genuinely hope that this collaboration with 123Wonen.nl will endure for years to come, for they have truly set the bar high in every aspect of rental property management.
M MKB
137 days ago

Transformed Our Rental Property Experience: A Seamless Partnership with 123Wonen

When we ventured into the world of rental properties, we were apprehensive about the complexities that came with it. However, our experience with 123Wonen Twente has been nothing short of exceptional. Their guidance and expertise made the purchase of our apartment a smooth and stress-free process. Upon acquiring the property, we decided to enlist the help of 123Wonen Property Management services, and it has proven to be a game-changer. The convenience they offer is unparalleled – handling tenant communication, rent collection, and payment transfers with utmost professionalism. Moreover, their assistance in implementing the annual rent increase, in compliance with legal requirements, has been invaluable. The peace of mind that comes with knowing that our investment is in capable hands is truly priceless. Here's to a flourishing, long-term partnership with 123Wonen, as they continue to exceed our expectations and set new standards in property management.
M MKB
137 days ago

Exemplary Service and Unmatched Convenience!

As a first-time landlord navigating the complexities of the rental market, our experience with 123wonen.nl has been nothing short of exceptional. The team at 123Wonen Twente seamlessly guided us through the process of acquiring and managing our rental property in 2021. Their expertise and attention to detail instilled confidence in us from the start. Opting for 123Wonen's Property Management services has proven to be a game-changer for us. The convenience they offer is unparalleled – taking care of tenant communication, rent collection, payment transfers, and ensuring compliance with rental laws, including annual rent adjustments. Their proactive approach has alleviated the burden of day-to-day property management, allowing us to focus on other aspects of our lives. We are immensely grateful for the support and professionalism exhibited by the 123Wonen team. The peace of mind that comes with this collaboration is truly priceless, and we look forward to a long and fruitful partnership with them. Thank you, 123Wonen, for making our landlord journey a smooth and rewarding experience!
E ER
185 days ago

Unforgettable Service Experience Turning a Negative Review into a Positive One

My encounter with 123wonen.nl left a lasting impression, to say the least. If it were possible, I would have given them a minus 5 rating, emphasizing the impact of the unprofessionalism I experienced. However, the unpleasant encounter with the rude and aggressive staff prompted me to reach out to the management, hoping for a resolution. Rather than dismissing my concerns, the team at 123wonen.nl took the time to address my issues with genuine care and understanding. Their willingness to listen and make amends transformed my negative experience into an opportunity for them to showcase their commitment to customer satisfaction. As a result of their proactive approach, I not only received a satisfactory resolution to my initial problem, but I also gained a newfound respect for the company. I am sincerely grateful for the way they turned things around, and I can now confidently recommend 123wonen.nl to others, knowing that they prioritize their customers' happiness above all else. Thank you, 123wonen.nl, for not only rectifying the situation but also for restoring my faith in your brand.
E ER
185 days ago

Elevated Service and Professionalism: A Review of 123wonen.nl

Allow me to share my heartfelt experience with 123wonen.nl. Despite the friendly façade that initially attracted me, I was utterly disappointed with the rude, aggressive, and unprofessional behavior of the staff. If it were possible, I would rate them as minus 5. The encounter left a lasting impression, steering me clear of ever returning. It's disheartening when a promising service falls short of expectations.
E ER
185 days ago

An Unforgettable Experience, Not in a Good Way

When I stumbled upon 123wonen.nl, I had high hopes for finding my dream rental. Unfortunately, my experience was anything but positive. The staff I encountered were not just rude, but also displayed aggressive and unprofessional behavior. It's safe to say I left there feeling disheartened and utterly disappointed. If negative ratings were an option, I would have gone for a solid minus 5 without hesitation. My advice? Steer clear and save yourself from a similar unsettling encounter.
L Lynn DeJong
188 days ago

A Disappointing Encounter with 123wonen.nl: A Cautionary Tale

My experience with 123wonen.nl was nothing short of disheartening. I embarked on this journey with high hopes, seeking a seamless and professional rental service. However, what ensued was a series of letdowns that made it impossible for me to endorse their services to anyone else. The foremost issue that plagued my association with 123wonen.nl was the abysmal communication. It was an arduous task to reach out to them, and even more so for my tenants who encountered insurmountable hurdles when attempting to seek assistance or address their concerns. This palpable lack of communication instigated unwarranted stress and frustration for all parties involved. Moreover, throughout the tenancy period, I found myself continually rectifying errors and inaccuracies. From contractual discrepancies to erroneous invoicing, and the dissemination of misinformation, it was a relentless cycle of rectification that drained my time and energy, leaving a trail of exasperation in its wake. The ultimate downfall transpired during the end-of-tenancy inspection, a pivotal juncture marred by an oversight of numerous defects. This negligence subsequently ignited a conflict with the outgoing tenant, a predicament that could have effortlessly been averted had meticulous attention to detail been exercised. However, the most disappointing facet of this ordeal was the unprofessional manner in which our partnership was terminated. Instead of embracing constructive feedback, I was confronted with a petulant and unprofessional email signifying their decision to sever ties. This last correspondence epitomized a distinct absence of professionalism and the caliber of customer service one anticipates in such engagements. In light of this disheartening saga, I am compelled to dissuade others from treading a similar path. Should you be in pursuit of a reliable and professional rental service, I vehemently urge you to explore alternative avenues. As for me, I am left with a lingering sense of disappointment and a fervent hope that others will be spared from a comparable ordeal.
L Lynn DeJong
188 days ago

Turning disappointment into a learning experience

As a property owner, I was eager to find a reliable rental service when I came across 123wonen.nl. In the beginning, I had high hopes for a seamless and efficient experience but unfortunately, that was not the reality. Despite the initial disappointment, I wanted to share my experience to shed light on areas for improvement and growth. Communication is key in any business, and it was disheartening to experience serious communication issues with 123wonen.nl. Not only did I struggle to reach them when needed, but my tenants also faced difficulties in addressing their queries. This created unnecessary stress and frustration for all involved. Throughout the rental period, I encountered a series of errors and inaccuracies which required my personal attention to rectify. From contractual mistakes to billing errors, it was a constant drain on my time and energy. This was not the seamless experience I had envisioned. The end-of-tenancy inspection presented its own set of challenges as numerous defects were overlooked, leading to conflict with the outgoing tenant. Attention to detail in this crucial process was lacking, resulting in avoidable disputes. In the midst of these challenges, the handling of our partnership termination stood out the most. Instead of receiving constructive feedback with professionalism, I was taken aback by the unprofessional and dismissive approach in their communication. Despite these setbacks, I view this experience as an opportunity for reflection and growth. While I cannot currently recommend 123wonen.nl, I sincerely hope that they take this feedback constructively and use it to refine their service for future clients. In conclusion, my journey with 123wonen.nl did not meet my expectations. If you are seeking a dependable and professional rental service, I would encourage you to explore other options that align more closely with your expectations.
L Lynn DeJong
188 days ago

A horrible expertise

My evaluate for 123wonen.nl I not too long ago rented out my condo via 123wonen.nl, anticipating knowledgeable and environment friendly service. Sadly, the truth was removed from that. Beneath, I define intimately why I can not suggest this service.### Communication IssuesThe points started with critical communication issues. Not solely was the corporate troublesome to succeed in, however my tenants additionally complained about being unable to get in contact for queries or points. This led to pointless stress and frustration for all events concerned.### Errors and InaccuraciesThroughout the rental interval, there have been fixed errors that I needed to right myself. This ranged from contractual errors to incorrect invoicing, and misinformation given to each myself and the tenants. It was a steady drain on my time and power that would have been higher spent elsewhere.### Finish-of-Tenancy Inspection DebacleThe ultimate straw was the end-of-tenancy inspection. Quite a few defects have been missed, which ultimately led to a battle with the outgoing tenant. This might have simply been averted had there been extra meticulous consideration to element.### Dealing with and ProfessionalismThe most disappointing facet was their lack of professionalism when terminating our partnership. Somewhat than appreciating constructive suggestions, I obtained a petty and unprofessional e-mail stating they not wished to work with us. This was the ultimate nail within the coffin, proving this firm lacks the professionalism and customer support one would anticipate.### ConclusionAfter this disheartening expertise, I can not suggest 123wonen.nl. If you happen to're in the hunt for a dependable {and professional} rental service, I strongly advise trying elsewhere.
W Wei Zhu
244 days ago

Unprofessional and Unfair Practice – No Respect for Tenants’ Rights

I can't help but express my appreciation for the exceptional service I received from 123Wonen. After hearing some negative reviews, I was initially hesitant, but I'm so glad I chose to move forward with them. From the moment I reached out to inquire about a property, the team at 123Wonen was incredibly responsive and attentive. They took the time to understand my needs and preferences, ensuring that they presented me with options that aligned perfectly with what I was looking for in a rental home. I was particularly impressed with the level of professionalism and transparency throughout the entire leasing process. Any questions or concerns I had were promptly addressed, and the team went above and beyond to make sure I felt informed and comfortable every step of the way. After moving into the property, I encountered a minor maintenance issue, and I was truly amazed by how quickly 123Wonen and the landlord collaborated to resolve the issue. It was evident that they prioritized the well-being and satisfaction of their tenants, and I felt valued and taken care of as a renter. I can confidently say that 123Wonen exceeded my expectations, and I wholeheartedly recommend them to anyone in search of a reliable and professional rental agency. Thank you, 123Wonen, for your outstanding service and unwavering commitment to ensuring a positive renting experience.

Introduction

123Wonen.nl is a reputable online platform that specializes in connecting tenants with rental properties in the Netherlands. With a vast selection of properties across different cities, 123Wonen.nl aims to simplify and streamline the rental process for both renters and landlords. Their commitment to providing a user-friendly experience, exceptional customer service, and high-quality rental properties has earned them a strong reputation in the market.

Pros and Cons

  • Pros:
    • Extensive selection of rental properties in various cities across the Netherlands
    • User-friendly interface and intuitive search functionality
    • Responsive customer service team that assists with inquiries and requests
    • Transparent pricing and detailed property listings
    • Regular promotions and discounts for rental listings
  • Cons:
    • Limited availability of budget-friendly rental properties
    • Some customers have reported delays in property responses

User Experience

123Wonen.nl provides a seamless and efficient user experience for both tenants and landlords. The website features a user-friendly interface with intuitive search options, allowing users to easily filter properties based on location, price, size, and other specific requirements. The property listings are detailed and include high-quality images, floor plans, and comprehensive descriptions, providing users with a clear understanding of what each rental property offers. The website's responsiveness and quick loading times further enhance the overall user experience.

Pricing and Value for Money

123Wonen.nl offers competitive pricing for their rental listings, considering factors such as location, property size, amenities, and market demand. While some properties may be relatively more expensive, the platform ensures that the value for money is justified by the quality and features offered. Regular promotions and discounts also provide customers with the opportunity to secure rental properties at reduced rates, increasing the overall value for money.

Customer Service

123Wonen.nl prides itself on its exceptional customer service. Their dedicated support team is readily available to assist customers with any inquiries, requests, or concerns. Whether it's help with finding the perfect rental property, clarifying rental terms, or addressing maintenance issues during the tenancy, the customer service team is prompt, friendly, and knowledgeable. Customers can reach out via phone, email, or through the website's live chat feature, receiving efficient and reliable assistance.

Product Quality and Selection

123Wonen.nl maintains high standards when it comes to the quality of their rental properties. Every property listed on their platform undergoes a thorough screening process to ensure compliance with safety regulations and maintained standards. This guarantees that tenants can expect well-maintained, clean, and comfortable living spaces. The platform offers a diverse selection of properties, catering to different budgets, preferences, and locations, ensuring that tenants can find their ideal rental space with ease.

Website Usability

The 123Wonen.nl website is designed with usability in mind. Its intuitive navigation, clear layout, and efficient search functionality enable users to quickly find rental properties that match their requirements. The website also provides helpful resources and guides on renting in the Netherlands, offering valuable insights to users. With its seamless integration of property images, descriptions, and contact options, the website ensures a smooth user experience throughout the rental search process.

Returns and Exchanges

Since 123Wonen.nl is a rental property platform, returns and exchanges are not applicable. However, in cases where tenants encounter issues with their rental properties, such as maintenance concerns or disputes, the customer service team is readily available to assist in resolving the issues and mediating between tenants and landlords. The platform aims to ensure a satisfactory living experience for tenants throughout their tenancy period.

Promotions and Discounts

123Wonen.nl offers regular promotions and discounts on their rental listings. These promotions may include reduced rental rates, waived application fees, or special offers for specific properties. The platform updates its promotions section frequently, allowing tenants to take advantage of these opportunities and secure rental properties at discounted prices. Subscribing to their newsletter or following them on social media can also provide customers with additional promotional offers.

Reputation

123Wonen.nl has established a strong reputation in the rental property market in the Netherlands. With years of experience and a vast network of landlords and tenants, the platform has gained trust and credibility among its users. The positive feedback from satisfied tenants and landlords further solidifies its reputation for providing high-quality rental properties and exceptional customer service. 123Wonen.nl's commitment to transparency, reliability, and professionalism sets them apart from competitors.

Payment Options

123Wonen.nl offers convenient payment options for tenants, allowing them to securely complete rental transactions. Depending on the specific rental agreement, tenants can typically pay their rent through bank transfers or direct debit options. The platform ensures that the payment process is transparent and facilitates smooth financial transactions between tenants and landlords.

Loyalty Programs

123Wonen.nl currently does not offer a loyalty program. However, the platform values its loyal customers and consistently strives to provide outstanding service and maintain long-term relationships with tenants and landlords.

Customer Reviews

123Wonen.nl encourages customers to share their feedback and reviews regarding their rental experiences. These customer reviews are an essential part of building trust and gauging the quality of service provided. Customers can find reviews on the platform's website, where they can read about the experiences of other tenants and get insights into specific properties and landlords. These reviews contribute to a transparent and reliable rental marketplace.

Community Involvement

123Wonen.nl actively engages with the local community and supports charitable initiatives. The platform believes in giving back and creating a positive impact beyond its rental services. By participating in community events and partnering with local organizations, 123Wonen.nl aims to contribute to the well-being and development of the communities it operates in.

Shipping and Costs

123Wonen.nl does not involve shipping, as it is a platform for rental properties. However, there may be additional costs associated with the rental process, such as application fees, security deposits, and potential administrative charges. These costs vary depending on the individual rental agreements and are typically communicated transparently to tenants prior to finalizing the rental contract.

Conclusion

123Wonen.nl's commitment to providing a comprehensive rental property platform shines through its exceptional user experience, extensive selection of rental properties, transparent pricing, and dedication to customer service. With their reliable reputation and user-friendly website, 123Wonen.nl proves to be a trustworthy and convenient choice for tenants searching for their ideal rental property in the Netherlands.