Introduction
12wickets.com is a fantasy sports platform that allows users to create their teams and compete with other users in various sports. It was launched in 2019 and has steadily gained popularity over the years. The platform provides users with a wide range of sports to choose from, including cricket, football, basketball, baseball, and hockey.
Pros and Cons
Pros:
- Wide range of sports available
- User-friendly interface
- Unique gameplay options such as daily challenges and survivor contests
- Multiple payment methods available
- 24/7 customer support
Cons:
- Limited promotions and discounts offered
- Lesser-known sports may have a smaller user base
- No loyalty program for regular users
User Experience
The user experience on 12wickets.com is smooth and enjoyable. The platform is easy to navigate, and users can quickly create their teams and join contests. The website is responsive and loads quickly, even during peak traffic hours. The mobile app is also available for iOS and Android devices, making it convenient for users to access the platform on the go.
Pricing and Value for Money
The pricing on 12wickets.com varies depending on the sport and contest type. The entry fees range from as low as ₹1 to as high as ₹10,000. The platform also offers free entry contests for users to practice their skills without risking any money. The value for money on 12wickets.com is reasonable, with the potential to earn significant rewards for skilled players.
Alternatives
Some of the alternatives to 12wickets.com include Dream11, MyTeam11, and BalleBaazi. These platforms offer similar features and gameplay options, but may differ in pricing and bonus offerings.
Customer Service
12wickets.com provides excellent customer service through various channels, including a 24/7 helpline, email support, and live chat. The support team is prompt in responding to queries and resolving issues, ensuring that users have a seamless experience on the platform.
Product Quality and Selection
The product quality on 12wickets.com is excellent, with a wide selection of sports and contests available for users to choose from. The platform is updated regularly with upcoming matches and tournaments, ensuring that users have access to the latest information and options.
Website Usability
The website usability on 12wickets.com is exceptional, with a user-friendly interface and navigation system. The website is well-optimized for mobile devices, with fast loading times and smooth functionality.
Returns and Exchanges
12wickets.com does not offer returns or exchanges for entry fees paid. However, in case of any technical issues or errors, the platform ensures that users are reimbursed appropriately.
Promotions and Discounts
12wickets.com offers limited promotions and discounts, primarily for new users signing up on the platform. However, the platform occasionally launches special contests with significant rewards, providing users with additional earning opportunities.
Reputation
12wickets.com has a good reputation within the fantasy sports industry, with positive feedback from users and experts alike. The platform is licensed by the Malta Gaming Authority, ensuring that it follows fair play and security protocols.
Payment Options
12wickets.com offers multiple payment options, including debit/credit cards, net banking, and e-wallets. The platform ensures the security of user data and transactions through SSL encryption and two-factor authentication.
Loyalty Programs
12wickets.com does not offer a loyalty program for regular users. However, the platform occasionally launches special contests with bonus rewards exclusively for existing users.
Customer Reviews
Overall, customers have had a positive experience on 12wickets.com, with praise for the user interface, customer support, and rewards potential. Some users have criticized the limited promotions and discounts available, but this is a minor issue compared to the platform's overall performance.
Community Involvement
12wickets.com has an active community of users, with a dedicated blog section providing updates and insights on upcoming contests and matches. The platform also hosts various social media pages, where users can engage with each other and keep up to date with the latest developments.
Shipping and Costs
Since 12wickets.com is an online platform, it does not involve shipping or any additional costs other than the entry fees paid by the users.
Conclusion
Overall, 12wickets.com is a reliable and user-friendly platform that offers excellent gameplay options and rewards potential. Its website usability, customer service, product quality, and reputation make it a viable choice for users looking for a quality fantasy sports experience. While there may be some areas for improvement, such as a more extensive range of promotions and loyalty programs for regular users, the platform's overall performance is satisfactory.
