24shop Reviews

Voted Poor (2/5)

64 Votes

64 Reviews

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30% users rated Terrible
27% users rated Poor
6% users rated Average
28% users rated Very Good
9% users rated Excellent
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Introduction

24shop.by is an e-commerce website that offers a wide variety of products, ranging from electronics and home appliances to clothing, beauty and health products, and much more. This site operates in Belarus and is an established player in the online retail market.

Pros and Cons

Pros:
  • Large product selection
  • Competitive pricing
  • User-friendly interface
  • Fast and reliable shipping
  • Responsive customer service
Cons:
  • Products can have limited availability
  • Payment options are somewhat limited
  • Some customers have reported issues with returns and exchanges

User Experience

The website interface is clean, easy to navigate, and responsive. Users can quickly search for products, sort them by category or price, and filter results by various options. The site is also accessible on mobile devices and has a dedicated app for iOS and Android, offering an excellent user experience.

Pricing and Value for Money

24shop.by is known for offering competitive prices on their products. They regularly run promotions and discounts on select items, making them even more affordable. In general, customers find the prices on the site reasonable and good value for money.

Alternatives

There are several alternatives to 24shop.by in Belarus, including Almi, Oz.by, and Tmall. Each of these sites offers a unique user experience, product selection, and pricing structure.

Customer Service

24shop.by is known for its responsive and helpful customer service. They offer support via phone, email and live chat, and aim to resolve any complaints or issues quickly and satisfactorily.

Product Quality and Selection

24shop.by offers products from a broad range of categories, including electronics, home appliances, clothing, footwear, beauty and health, and much more. They stock products from a variety of brands and are known for offering high-quality items.

Website Usability

The website is user-friendly, with a clean, uncluttered interface that is easy to navigate. The site loads quickly, and product pages are informative, with detailed descriptions and images.

Returns and Exchanges

24shop.by has a returns policy that allows customers to return items within 14 days of purchase. However, some customers have reported difficulties with the returns process, indicating that improvements could be made.

Promotions and Discounts

24shop.by regularly runs promotions and discounts on numerous products, making savings on already low-priced items even more attractive.

Reputation

24shop.by has an excellent reputation in Belarus's online retail market, with customers praising its competitive pricing, customer service, and fast shipping.

Payment Options

24shop.by currently accepts several payment options, including Visa, MasterCard, and bank transfer. However, customers have reported issues with some payment methods, such as PayPal not being supported.

Loyalty Programs

24shop.by runs a loyalty program that rewards customers with points for every purchase made on the site. These points can be used to obtain discounts on future purchases.

Customer Reviews

Customer reviews of 24shop.by are overwhelmingly positive, with customers praising the site for its competitive prices, quick shipping times, and excellent customer service.

Community Involvement

24shop.by has supported charities and non-profit organizations in Belarus, contributing to various social and cultural initiatives.

Shipping and Costs

24shop.by offers fast and reliable shipping, with delivery times typically within 1-2 business days. Shipping costs vary depending on the size and weight of the product, and the delivery location. However, customers have reported that shipping costs can be somewhat high, depending on the product ordered. In summary, 24shop.by is a well-established and highly respected player in the Belarusian online retail market. It offers an extensive product selection, competitive pricing, user-friendly interface, and responsive customer service, among other features. With its strong reputation, positive customer reviews, and community involvement initiatives, it is a highly recommended online retailer for customers in Belarus.