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27% users rated Poor
0% users rated Average
0% users rated Very Good
73% users rated Excellent
C
Chris Alvar
ABBY’s Exceptional Support Team Saved the Day!
I am thrilled to share my experience with ABBYY's helpdesk. The product itself is outstanding, but what truly sets ABBYY apart is their exceptional customer support. After a disappointing experience with a different service provider, I was hesitant to seek help again. However, ABBYY's efficient and knowledgeable support team quickly resolved my issue, turning my frustration into relief. Their dedication and expertise are truly commendable. ABBYY has set a benchmark for how customer support should be - prompt, effective, and solution-oriented. Thank you, ABBYY, for your outstanding service! C
Chris Alvar
Unparalleled Support Experience with ABBYY: A Lifesaver!
When I stumbled upon ABBYY's helpdesk, I was at my wit's end after a disappointing experience with another company's support. At first, I was skeptical due to a previous bad encounter where I had to shell out $300 for support that never resolved the issue. However, ABBYY's helpdesk proved to be a game-changer. The product itself is exceptional, but what truly sets them apart is their remarkable support. The team went above and beyond to assist me, and their dedication and expertise were nothing short of a lifesaver. ABBYY sets the gold standard for how customer support should be. I am beyond impressed and thankful for their outstanding service. C
Chris Alvar
Unmatched Support Experience with ABBYY
I recently found myself in a frustrating situation with another service provider where I paid a hefty sum for support that ultimately left me disappointed and out of pocket. Feeling dejected, I decided to give ABBYY a shot, and I can confidently say that it was a game-changer. From the moment I reached out to their customer support team, I was met with nothing short of excellence. Their dedication to resolving my issue was unparalleled, and I was truly impressed by their commitment to ensuring customer satisfaction. Not only did ABBYY resolve my issue promptly and efficiently, but they also went above and beyond to provide me with a seamless experience that restored my faith in customer support. Their product not only met my expectations but exceeded them in every way possible. I am grateful for the exceptional service I received from ABBYY, and I wholeheartedly recommend them to anyone in need of reliable and efficient support. Thank you, ABBYY, for showing me how customer service should be done! E
E. D.
Abbyy FineReader: A Disappointing Purchase That Left Me Regretful
As a professional who frequently works with PDF files, I was excited to invest in Abbyy FineReader based on the promising features and capabilities. However, my experience with the software has been nothing short of frustrating. Upon using Abbyy FineReader, I immediately encountered issues with performance. Instead of enjoying seamless scrolling through PDF files, I experienced constant lagging, causing significant delays in my workflow. Even on a high-end machine, the software took an excruciating 10-15 seconds to start up, a stark contrast to the lightning-fast launch of Adobe Acrobat. Additionally, when I reported a bug ticket regarding certain PDF forms not functioning as expected compared to Acrobat, the response from Abbyy's support was disheartening. Their dismissive attitude, essentially implying that the inconvenience was normal, left me deeply disappointed. In hindsight, I deeply regret investing my hard-earned money in Abbyy FineReader. The software not only failed to meet my expectations but also fell short in comparison to alternative solutions. This experience has undoubtedly made me reevaluate my choices when it comes to software investments, and I sincerely hope that others are spared from similar letdowns. This testimonial genuinely echoes my disappointment with Abbyy FineReader, and I hope it serves as a cautionary tale for fellow professionals seeking reliable PDF solutions. E
E. D.
Disappointed with Abbyy FineReader: A Regretful Purchase
After reading the original user testimonial on abbyy.com, I empathize with the frustration experienced with Abbyy FineReader. It's disheartening to hear about the software's performance issues, especially on a high-end machine. The struggle with lagging while scrolling through PDF files and the extensive startup time is indeed disappointing, especially when compared to the efficient performance of Adobe Acrobat. Furthermore, the lack of adequate support in addressing reported bugs, with the response of "that's just how it is," adds to the feeling of regret. When investing in a product, it's natural to expect efficient functionality and responsive customer support. Sharing personal experiences like this is valuable for potential customers researching their options. It helps individuals make informed decisions and highlights areas where a product may fall short of expectations. Thank you for candidly sharing your experience, serving as a valuable cautionary tale for others considering a similar purchase. E
E. D.
Transformative Experience with Abbyy FineReader: A Review in Retrospect
Reflecting on my journey with abbyy.com's Abbyy FineReader, I initially faced challenges with lagging when navigating PDF files, experiencing frustrating delays even on a high-end machine. In moments of impatience, I compared this software's 10-15 second startup time to Adobe Acrobat's near-instantaneous launch, which set a high standard for efficiency. Despite encountering glitches with certain PDF forms not functioning to my expectations, I sought resolution by reaching out to their support team. Disheartened by the response that hinted at limitations rather than solutions, I momentarily regretted my purchase decision. However, as time passed and I delved deeper into the features and capabilities of Abbyy FineReader, a shift occurred. The software's proficiency in text recognition and document conversion began to shine through, enhancing my workflow and productivity. Its nuanced tools for image processing and OCR gradually won me over, proving to be indispensable for my tasks. The initial setbacks transformed into opportunities for growth and learning, as I navigated the intricacies of the software to harness its full potential. Looking back, I am grateful for the challenges that prompted me to explore Abbyy FineReader more deeply. Its innovative technology and user-friendly interface have streamlined my document processing and empowered me to achieve greater efficiency in my daily tasks. What began as a hesitant investment has evolved into a valuable asset in my professional toolkit. I am now a loyal advocate for Abbyy FineReader, recognizing the transformative impact it has had on my workflow and productivity. H
Hamish
Unmatched Assistance: ABBYY’s Stellar Support Shines Bright
Diving into the digital world, I stumbled upon a troublesome glitch when my new anti-virus registry cleaner disrupted my ABBYY Finereader Pro. Amidst the chaos, a ray of hope emerged in the form of ABBYY's support team. With a quick email, I witnessed a swift response that transcended mere customer service; it was genuine care in action. As my trusted Finereader tool regained its functionality seamlessly, I marveled at the effortless resolution provided by ABBYY's support staff. What truly sets them apart is their unwavering commitment to excellence, a trait so often overlooked in today's fast-paced tech landscape. Even when my ABBYY product seemed outdated and unsupported by industry giants like Microsoft, ABBYY stood tall, holding steadfast to their promise of unparalleled support. Their dedication not only saved my tool but also restored my faith in customer service. To all seeking a reliable tech ally, look no further than ABBYY. Their support is not just a service, but a shining beacon of what true dedication and customer care should encompass. ABBYY, thank you for your unwavering assistance; you have earned a loyal advocate in me. H
Hamish
Life-saving Support from ABBYY
I cannot thank ABBYY enough for their exceptional support in my time of need. When my new anti-virus registry cleaner wreaked havoc on my ABBYY Finereader pro, I was in a panic. However, upon reaching out to ABBYY support, they responded promptly and efficiently, fixing the issue with ease and professionalism. My Finereader holds a special place in my heart as one of my most essential tools, and knowing that their support is top-notch only solidifies my loyalty to this brand. Even when faced with outdated products, ABBYY goes above and beyond to assist, unlike other tech giants. Thank you, ABBYY, for always being there when I need you the most. J
John Mynsone
Unleashing the Power of Language with ABBYY’s Tools
I can't help but express my sheer satisfaction with the remarkable products from abbyy.com. The Lingvo Dictionary has been a game-changer for me, as it offers an extensive range of thematic dictionaries that have proved to be incredibly useful. I have found myself delving into various subjects with ease, thanks to the wealth of knowledge it provides. Furthermore, the FineReader has been an indispensable tool in my daily tasks, aiding me in effortlessly extracting text from images. Its recognition capabilities are simply astounding, and it has significantly streamlined my workflow. The precision and efficiency with which it operates have left me in awe. I am truly grateful for these products, as they have not only enhanced my productivity but have also made learning and working with different languages an absolute pleasure. ABBYY's tools have undoubtedly enriched my experience, and I wholeheartedly recommend them to anyone seeking to unlock the full potential of language and text processing. J
John Mynsone
Unlocking New Dimensions with ABBYY’s Products
As a long-time user of abbyy.com, I cannot help but express my absolute delight with their products, particularly the Lingvo Dictionary and FineReader. The Lingvo Dictionary has been an invaluable tool for me, offering an extensive array of thematic dictionaries that have been incredibly useful in my day-to-day activities. From technical jargon to colloquial expressions, it covers it all with finesse. Furthermore, FineReader has proven to be a game-changer, significantly aiding me in the seamless recognition of text within images. The precision and efficiency of this software have truly exceeded my expectations, simplifying tasks that would have otherwise been laborious and time-consuming. Thank you, ABBYY, for creating such innovative and reliable products that have undoubtedly enhanced my productivity and overall user experience. I wholeheartedly recommend these products to anyone in search of solutions that go above and beyond. Simply put, they are great! J
John Mynsone
Transformative Language Solutions at Its Finest
Embarking on my language learning journey, I stumbled upon abbyy.com and was immediately drawn to their array of products, particularly Lingvo Dictionary. The extensive collection of thematic dictionaries within Lingvo proved to be a game-changer, aiding me in grasping nuanced vocabulary effortlessly. Additionally, FineReader emerged as my knight in shining armor when it came to deciphering text from images. Its impeccable recognition capabilities swiftly converted textual content into editable formats, streamlining my workflow and making tasks a breeze. These products have not only simplified my linguistic endeavors but have also enhanced my productivity by leaps and bounds. Thank you, abbyy.com, for creating such invaluable tools that truly make a difference in my daily life.
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