Review Description: Ordered frozen booties & mitts before starting chemo. Hadn't received tracking info, called and learned they were out stock. Explained the urgency. Sales agent offered to call supplier and let me know whether they'd ship the items directly.Never heard back. Had to call several times to get reimbursed.Nice job adding to the stress of cancer.You have choices. Go elsewhere

Review Description: I wanted to use Ensure Clear for the clear liquid diet day prior to colonoscopy procedure. I feel better when I have some protein throughout the day, and this meets the clarity/no residue requirement and the color restrictions (no red/purple. Allegro Medical had at the best price, I could buy them in singles, shipping was quick (under a week) and communication was good. I will look to Allegro Medical for any future needs.

Review Description: I have made several attempts via Allegro'web-site to get customer services help. I have set up the suggested personal account with log in information. My inquiries on the site responded that Allegro has no record of my order and no tracking information available. I have replied to an e-mail from Allegro dated 20 September, 2021, informing me that my order HAS been received and Allegro is processing my order!!!!! All of my contacts to Allegro have not been acknowledged. This type of customer service is highly disturbing!!

Review Description: I was sent the wrong size catheters. When I called to correct it the person taking the call gave me wrong information and put in a totally incorrect new order. This required a third call. More than a week later i still cant get into the order section of your website to see if I made an error on the original order. i still havent gotten instructions on how to return the wrong size catheters

Review Description: Overall good experience, but annoyed by how taxes are calculated on the site. Before the final confirmation, I get an accurate tax estimate, but my order confirmation page has the wrong tax rate. So my only record of what I am being charged is wrong. The amount charged to my credit card was the correct amount though.USPS is shipping extremely slowly. This isn't the fault of Allegro, but buyer beware that my order arrived after 10 business days, rather than the 5-7 for standard shipping.

Review Description: Ordering was easy, product was great! Ordering for my brother (who is not computer savvy) when his local vendor closed. Nice to find everything at one place, and at competitive/comparable prices! Everything was delivered to him fairly quickly, and since I received email notification about shipping, I was able to tell him when to expect things. Very pleased with the whole experience, and he was pleased with the products!

Review Description: Horrible, HORRIBLE customer service. Their product pictures don’t match the actual products. And then when you buy from them, get the wrong product, and then try to return it so you can get the right product, they just won’t respond to you! There are better websites than this one, trust me!

Review Description: Excellent site! I've used it to get my needles and syringes for almost two years now. The prices are great, the sizes are as-told, the orders arrive timely. My only question is why the items in a single order arrive at different times; my syringes arrived before my needles, despite them being placed in the same order. It's not that important to me, but it may be to others, so it's worth a mention. Still love this site; I highly recommend it, and I will continue to use it.

Review Description: When purchasing a product that NOWHERE does it say the item is back ordered, you expect it to be available. However, after purchasing I receive an email stating that the items are “currently unavailable” and are “backordered”. It would be nice for the buyer to be able and see that the item is backordered PRIOR to purchasing the product.

Review Description: The item I ordered is no longer available. No one notified me, so after five day, with no shipping notification, I called & they told me my order was going to be canceled. It would've been nice to know the next day, so I could order from somewhere else. I had no problem getting it from another source, so I don't get why it's no longer available.