Angusandceleste Reviews

Voted Average (3/5)

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52 Reviews

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Introduction

Angus & Celeste is an online pottery and homeware store that offers beautifully crafted ceramic pieces with a unique blend of functionality and aesthetics. Founded in 2007 by Angus McDiarmid and Celeste Raack, this Australian brand has gained recognition for its attention to detail, handcrafted designs, and commitment to sustainability. With an array of products ranging from plant pots to vases and tableware, Angus & Celeste aims to bring beauty into everyday living spaces.

Pros and Cons

• Pros:
• Wide selection of meticulously handcrafted ceramic pieces
• Beautiful designs that blend seamlessly with various interiors
• Commitment towards sustainable production and eco-friendly practices
• Secure and user-friendly online shopping experience
• Prompt and reliable customer service
• Cons:
• Prices may be higher compared to mass-produced alternatives
• Limited availability of certain items due to handmade nature

User Experience

Angus & Celeste provides a seamless and intuitive user experience on their website. The interface is clean and visually appealing, allowing users to easily navigate through different product categories. The site offers high-resolution images of each product, accompanied by detailed descriptions and dimensions, ensuring customers have a thorough understanding of their purchases. Furthermore, the website features a responsive design, making it accessible on both desktop and mobile devices.

Pricing and Value for Money

While Angus & Celeste products may appear slightly more expensive than mass-produced alternatives, they offer exceptional value for money. The prices reflect the brand's dedication to handcrafting each piece with meticulous attention to detail, ensuring longevity and durability. By investing in these ceramic pieces, customers are not only purchasing functional homeware but also acquiring unique and timeless works of art that will enhance their living spaces for years to come.

Customer Service

Angus & Celeste places a strong emphasis on providing exceptional customer service. Their team is responsive, knowledgeable, and always ready to assist customers with any queries or concerns. Whether it's assistance with product selection, order tracking, or after-sales support, customers can expect prompt and reliable service. The brand's commitment to customer satisfaction has garnered positive reviews and a loyal customer base.

Product Quality and Selection

Angus & Celeste prides itself on producing high-quality ceramic pieces that are made to last. Each item is handmade and undergoes a rigorous quality control process to ensure the utmost precision and craftsmanship. The brand's range of products includes plant pots, vases, ceramic sculptures, and tableware, all designed with unique patterns and finishes that display the brand's artistic flair. With a focus on functional yet aesthetically pleasing designs, Angus & Celeste caters to a wide range of tastes and preferences.

Website Usability

Angus & Celeste's website is user-friendly, with a well-organized layout that allows for easy navigation. The site's search function enables customers to quickly find specific products or browse through different categories. The shopping cart and checkout process are straightforward, offering a seamless and secure online purchasing experience. Additionally, the website provides customers with informative blog posts, care guides, and FAQs, enhancing their overall shopping experience.

Returns and Exchanges

Angus & Celeste has a hassle-free returns and exchanges policy, ensuring customer satisfaction. If customers are not completely satisfied with their purchase, they can return the item within a specified timeframe for a refund or exchange. The brand's dedicated customer service team is readily available to guide customers through the process and address any concerns that may arise.

Promotions and Discounts

Angus & Celeste occasionally offers promotions and discounts to its customers. These can include limited-time sales, exclusive offers for newsletter subscribers, or seasonal discounts. Customers can stay updated on the latest promotions by subscribing to the brand's newsletter or following their social media accounts. These promotions provide opportunities for customers to own Angus & Celeste's exquisite ceramic pieces at even more affordable prices.

Reputation

Angus & Celeste has built a stellar reputation within the pottery and homeware industry over the years. The brand is highly regarded for its commitment to craftsmanship, design, and sustainability. Positive customer reviews highlight the exceptional quality of their products, attention to detail, and reliable customer service. Angus & Celeste's dedication to delivering on their promises has established them as a trusted and credible brand.

Payment Options

Angus & Celeste offers various payment options to cater to customer preferences. Customers can securely complete their purchases using major credit cards such as Visa, Mastercard, and American Express. Additionally, the brand provides the convenience of payment through PayPal, allowing for a seamless and trusted transaction process.

Loyalty Programs

Currently, Angus & Celeste does not offer a formal loyalty program. However, the brand values its customers and regularly expresses appreciation through exclusive promotions, discounts, and early access to new product releases. This approach ensures that loyal customers are rewarded for their continued support.

Customer Reviews

Customer reviews for Angus & Celeste are overwhelmingly positive. Customers consistently praise the brand's attention to detail, unique designs, and exceptional customer service. Many reviews highlight the joy that these ceramic pieces bring to their homes and the durability of the products. The positive feedback further attests to Angus & Celeste's commitment to producing high-quality, well-crafted homeware.

Community Involvement

Angus & Celeste actively engages in community involvement and supporting local initiatives. The brand frequently collaborates with artists and designers, fostering a sense of creativity and collaboration within the local artistic community. Furthermore, Angus & Celeste remains environmentally conscious by utilizing sustainable practices in their production process, showcasing their dedication to the local and global community.

Shipping and Costs

Angus & Celeste offers reliable and efficient shipping services, ensuring that products arrive in perfect condition. The brand provides shipping options domestically and internationally, with costs varying depending on the destination and order size. Free shipping promotions may be available during certain periods or on specific order values. The brand endeavors to process and dispatch orders promptly, minimizing delivery times and providing customers with a satisfactory shopping experience.