Apt2b User Reviews

Introduction

Apt2B is an online e-commerce store that offers a wide selection of stylish, affordable furniture for the modern lifestyle. The company was founded in 2010 and has since been providing customers with quality furniture and home décor sourced from some of the nation's top furniture designers and manufacturers.

Pros and Cons

Pros: Stylish, affordable furniture, wide selection of products, quality furniture and home décor, sourcing from top furniture designers and manufacturers, free shipping, excellent customer service, easy returns and exchanges. Cons: Limited product warranties, non-refundable delivery fees, slow shipping times.

User Experience

The Apt2B website's user experience is intuitive and user-friendly. It features detailed product descriptions and high-quality product images, making it easy for customers to shop for the perfect piece of furniture. Customers can also interact with the website using the live chat feature, which is available during business hours.

Pricing and Value for Money

Apt2B offers affordable furniture that is excellent value for money. The company's products are competitively priced, making it accessible to a wider range of customers. Additionally, the website frequently offers promotions and discounts, offering customers the opportunity to save even more.

Alternatives

Some alternatives to Apt2B include Wayfair, West Elm, and Article. Each of these companies offers a wide selection of affordable furniture that is both stylish and functional.

Customer Service

Apt2B offers excellent customer service, with knowledgeable and friendly sales representatives available to assist customers with any questions or concerns they may have. Additionally, the website makes it easy to contact customer service through its chat feature, email, or telephone.

Product Quality and Selection

Apt2B offers high-quality furniture and home décor products that are stylish and functional. The company sources products from some of the nation's top furniture designers and manufacturers, ensuring that its customers receive products that are both aesthetically pleasing and durable. Its selection of products includes everything from sectional sofas to dining room sets, making it easy to furnish any room in the home.

Website Usability

The Apt2B website is easy to navigate, with clear product categories and search filters. The website also features a blog, providing customers with decorating tips and inspiration.

Returns and Exchanges

Apt2B offers a straightforward returns and exchanges policy, allowing customers to return or exchange products within 100 days of delivery. However, customers must pay a restocking fee, and delivery fees are non-refundable.

Promotions and Discounts

Apt2B offers frequent promotions and discounts on its website, making it possible to save on stylish furniture and home décor. Customers can sign up for the company's email newsletters to be notified of upcoming promotions and sales.

Reputation

Apt2B has a solid reputation for offering stylish, affordable furniture and excellent customer service. The company has received positive reviews from customers across various review sites and has an A+ rating from the Better Business Bureau.

Payment Options

Apt2B accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the website offers financing options through Affirm to make purchasing furniture easier for customers.

Loyalty Programs

Apt2B does not currently offer a loyalty program, but customers can sign up for the company's email newsletters to stay updated on upcoming promotions and sales.

Customer Reviews

Customer reviews on Apt2B are generally positive, with many customers praising the quality and style of the company's furniture. Some customers, however, have expressed dissatisfaction with slow shipping times and limited product warranties.

Community Involvement

Apt2B does not have a formal community involvement program, but the company has partnered with various charitable organizations in the past to donate furniture and home décor to those in need.

Shipping and Costs

Apt2B offers free shipping on all orders within the continental US. However, shipping to Alaska, Hawaii, and Canada incurs additional fees. Shipping times vary depending on the product's availability, with some products taking up to 6-8 weeks to be delivered.