Avianid Reviews

Voted Poor (2/5)

51 Votes

51 Reviews

Vote Now

In the Big Sales category

Avianid Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

45% users rated Terrible
12% users rated Poor
6% users rated Average
31% users rated Very Good
6% users rated Excellent
Avianid Coupons
Write a review

Introduction

Avian ID (avianid.co.uk) is an online retailer that specializes in providing high-quality products and services for avian enthusiasts. With a wide range of offerings, excellent customer service, and a user-friendly website, Avian ID has become a trusted name in the avian community.

Pros and Cons

  • Pros:
  • Extensive selection of avian products
  • Competitive pricing
  • Responsive and helpful customer service
  • High-quality products
  • Easy-to-use website
  • Returns and exchanges policy
  • Regular promotions and discounts
  • Positive customer reviews
  • Active community involvement
  • Reliable shipping
  • Cons:
  • Limited payment options
  • No loyalty program currently available

User Experience

Avian ID provides a seamless user experience on their website. The layout is clean and intuitive, making it easy to navigate and find desired products. The search function is robust and allows users to filter their search results effectively. The site's responsive design ensures that it works well on both desktop and mobile devices.

Pricing and Value for Money

Avian ID offers competitive pricing for their wide range of products. While some items may be priced slightly higher compared to other retailers, the excellent product quality justifies the cost. The value for money is exceptional, considering the durability and functionality of the products available.

Customer Service

Avian ID prioritizes customer satisfaction and provides excellent customer service. Their dedicated support team is readily available to assist customers with any inquiries or concerns. Response times are quick, and communication is professional and helpful. The company goes above and beyond to ensure that customers have a positive experience.

Product Quality and Selection

Avian ID only offers high-quality products from reputable brands. The selection is vast, covering a wide range of needs for avian enthusiasts, including cages, toys, food, and accessories. Each product is thoroughly vetted to meet Avian ID's strict quality standards, ensuring that customers receive only the best supplies for their birds.

Website Usability

Avian ID's website is user-friendly and easy to navigate. The layout and design are visually appealing, and product categories are organized logically. The checkout process is streamlined and secure, providing peace of mind for customers. Overall, the website's usability contributes to a pleasant shopping experience.

Returns and Exchanges

Avian ID has a fair and straightforward returns and exchanges policy. If a customer receives a damaged or defective item, or if they are unsatisfied with their purchase, they can request a return or exchange within a specified period. Avian ID promptly processes these requests and ensures that customers are satisfied with the resolution.

Promotions and Discounts

Avian ID regularly offers promotions and discounts to provide customers with additional value. These discounted prices on selected products or site-wide promotions help customers save money while still obtaining high-quality avian supplies. Avian ID actively communicates these promotions through email newsletters and social media channels.

Reputation

Avian ID has gained a positive reputation within the avian community. Their commitment to providing top-notch products and exceptional customer service has earned them the trust and loyalty of their customers. Many avian enthusiasts consider Avian ID as their go-to online retailer for all their bird-related needs.

Payment Options

Avian ID currently accepts payments through major credit and debit cards, providing a secure and convenient checkout process. While the available payment options may be limited compared to some other retailers, the existing options are widely used and reliable, giving customers peace of mind during transactions.

Loyalty Programs

Currently, Avian ID does not offer a loyalty program. However, their competitive pricing, excellent customer service, and regular promotions already provide customers with significant value for their loyalty.

Customer Reviews

Customers consistently praise Avian ID for their exceptional products and customer service. Positive reviews highlight the great quality of the avian supplies and the helpfulness of the support team. Avian ID values customer feedback and continuously strives to improve and meet the diverse needs of their customers.

Community Involvement

Avian ID actively engages with the avian community, demonstrating their dedication to the well-being of birds. They support local avian conservation efforts and participate in various educational initiatives. Avian ID fosters a sense of community among bird enthusiasts, promoting responsible ownership and sharing valuable knowledge.

Shipping and Costs

Avian ID provides reliable shipping services to customers. They ensure that orders are processed and dispatched promptly, minimizing delays. Shipping costs are reasonable and vary based on order size and destination. Customers can track their shipments and enjoy peace of mind knowing that their products will arrive in excellent condition. In conclusion, Avian ID delivers an exceptional online shopping experience for avian enthusiasts. With their vast product selection, competitive pricing, excellent customer service, and commitment to quality, Avian ID has positioned itself as a trustworthy and authoritative retailer in the avian community. Whether you are a beginner or an experienced bird owner, Avian ID is a reliable source for all your avian needs.