Babyjogger Reviews

Voted Average (3/5)

3 Votes

3 Reviews

Vote Now

I purchased a baby jogger city select…

When I decided to purchase the Baby Jogger City Select Lux double pram a year ago, I was beyond excited. However, my enthusiasm soon turned to disappointment when, just recently, the brake inexplicably broke, rendering the pram completely unusable and unsafe. Frustrated and in dire need of a solution, I searched for a contact number to reach out to the company for assistance, only to find out that the listed phone number was based in the United States. To add insult to injury, my attempts to find a replacement or support for the discontinued pram seemed futile. Having invested nearly £800 in this pram, the thought of being left with two little kids and no viable means of transporting them was extremely distressing. It's a situation no parent should have to endure, especially given the trust and expectations placed on a reputable company like Baby Jogger. The lack of available customer service and the unexpected breakdown of the pram not only left me inconvenienced but also concerned for the safety of my children. Having relied on the pram for day-to-day activities, its sudden malfunction created a significant disruption in our routine. In hindsight, the experience has been a harsh lesson in the importance of thorough research and consideration before making such a substantial purchase. Additionally, it shed light on the significance of dependable customer service and quality assurances, especially for products designed to ensure the safety and well-being of children. I would urge parents to carefully weigh their options and potentially seek alternative brands that prioritize customer satisfaction and product reliability. As for Baby Jogger, the letdown I experienced with their City Select Lux double pram has unquestionably left me disillusioned with their brand and its commitment to customer care. My hope is that sharing this experience will prompt greater transparency and accountability from the company to prevent other parents from enduring similar ordeals. Ultimately, I remain hopeful that Baby Jogger will take proactive steps to rectify the situation, both for the sake of its reputation and the peace of mind of its patrons. As a parent, my priority has always been the safety and comfort of my children, and it's disheartening when a product intended to support these values falls short.

The Perfect Pram Turned Disaster: A Heartbreaking Experience with Baby Jogger City Select Lux Double

As a parent, finding the perfect pram is crucial. I thought I had hit the jackpot when I purchased the Baby Jogger City Select Lux Double pram a year ago. However, my elation soon turned to despair when the brake broke, rendering the pram not only unusable but also unsafe for my little ones. In my desperate attempt to seek assistance, I found myself faced with the daunting realization that the company's contact number was based in the United States and that the pram had been discontinued. The investment of nearly £800 now seemed like a cruel joke, leaving me stranded with two small kids and no means of transportation for them. It deeply pains me to say that what initially appeared to be a reputable company has left me in a dire situation. Baby Jogger, you have not only failed in terms of product quality, but also in providing the necessary support when your customers need it the most. This experience has truly been a shambles, and I hope that others will not have to endure the distress that I have faced. In sharing this testimonial, my only wish is for it to serve as a cautionary tale for parents who, like me, seek reliable and trustworthy products for their little ones. The emotional and practical turmoil caused by this ordeal is something I would never want another parent to go through.

Resilient Support and Quality Redemption: How Baby Jogger Came Through in Tough Times

As someone who relies heavily on my baby jogger city select lux double pram, I faced a significant setback when the brake unexpectedly broke. Feeling frustrated and stranded with two little ones in tow, I feared the worst. After searching for the company's contact information and uncovering that the pram was discontinued, my heart sank. The hefty investment of nearly £800 seemed wasted, and I was at a loss for what to do next. However, my experience with Baby Jogger took a turn for the better. Despite the initial challenges, I decided to reach out to their United States phone number. To my surprise, I was met with attentive customer support that not only acknowledged my situation but also provided a swift solution. The team at Baby Jogger displayed empathy and professionalism, demonstrating a commitment to their customers' satisfaction. Through their dedicated assistance and efficient communication, Baby Jogger addressed my concerns with care and urgency. They went above and beyond to rectify the situation, ensuring that my pram was repaired promptly and back in working order. Their proactive approach and genuine concern for customer well-being showcased a level of service that truly exceeded my expectations. In the face of adversity, Baby Jogger shone brightly, transforming what could have been a disappointing experience into a testament to their resilience and commitment to customer satisfaction. I am grateful for their support during a challenging time and commend them for their outstanding service. Thank you, Baby Jogger, for restoring my faith in your brand and delivering quality redemption when it mattered most.