Bakerdays Reviews

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91 Reviews

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In the Food, Beverages & Tobacco category

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9% users rated Poor
2% users rated Average
5% users rated Very Good
67% users rated Excellent
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J John Broughton
45 days ago

A Master Baker’s Seal of Approval for Bakerdays: Exceptional Service and Irresistible Taste

From one master baker to another, I can attest to the impeccable quality of bakerdays.com's service and products. Every aspect, from the packaging to the taste, exceeded my expectations. The product arrived well-packaged, showcasing the care and attention to detail put into every order. When it came to the taste, as an ex Master baker, I can confidently say that the flavors were not only delicious but also crafted with precision and expertise. Bakerdays has undoubtedly earned my genuine praise, and I highly recommend their services to anyone in search of excellence in both service and taste.
M Mr Scourfield
46 days ago

Forever Delighted: A Grandparent’s Ongoing Love Story with bakerdays.com

As a loving grandparent, seeing the smiles on my grandchildren's faces is what truly matters. That's why I keep coming back to bakerdays.com - this marks my third order, with three more birthdays to celebrate ahead. Each time I place an order, the anticipation builds, and without fail, the delivery surpasses my expectations. The joy that the beautifully crafted birthday cakes bring to my grandchildren is priceless. The attention to detail and the care put into each cake is evident from the moment you unwrap the package. The colors are vibrant, the designs are whimsical, and the taste is simply divine. It's not just a cake; it's a symbol of celebration, love, and togetherness. With on-time deliveries and consistently wonderful cakes, bakerdays.com has become an integral part of our family's special occasions. The convenience, quality, and thoughtfulness behind each creation make every celebration that much more memorable. Thank you, bakerdays.com, for being a part of our family's cherished moments. Here's to many more cakes, smiles, and memories shared in the years to come.
A AM
47 days ago

Simply Exceptional: A True Delight for the Senses

Embarking on my first journey with bakerdays.com filled me with anticipation, and I must say, the experience was nothing short of exceptional. Placing not one, but two orders with them left me in awe of their impeccable service. The cake, a true masterpiece, arrived meticulously packaged, showcasing the care and attention to detail that Bakerdays pours into their craft. The timely delivery was the icing on the cake, quite literally! As I indulged in the delicacy before me, I was met with a burst of flavors that can only be described as simply excellent. Each bite exuded freshness and moistness, devoid of any hint of dryness or staleness. My heart brims with gratitude as I wholeheartedly recommend Bakerdays to anyone in search of not just a cake, but an unforgettable experience. Thank you, Bakerdays, for turning a simple treat into a delightful celebration of taste and quality.
L L Short
47 days ago

Creating Memories with a Captain America Cake: A Heartfelt Review

As a doting grandmother, I wanted to make my grandson's 5th birthday extra special. That's when I discovered Bakerdays and ordered a Captain America cake for the occasion. I was absolutely thrilled when the cake arrived right on time, looking even more wonderful in person than online. The intricate design captured my grandson's favorite superhero perfectly, and the taste was simply divine. Seeing the joy on my grandson's face as he blew out the candles on his special cake meant the world to me. Bakerdays truly helped me create a memorable moment that we will cherish forever. Their attention to detail and commitment to quality are unmatched. I am grateful for their impeccable service and would definitely choose Bakerdays again for all my future celebrations.
M Mohamed Maher
49 days ago

A Sweet Symphony of Disappointment Turned into Love: My Honest Review of bakerdays.com

Emotions ran high when I found my special day approaching, laden with expectations for a delightful surprise from bakerdays.com. Alas, fate had other plans as my order, carefully placed for the 17th of February, failed to materialize, despite my fervent hopes. The anticipation turned to dismay as DPD revealed they had not even received my order, leaving me stranded in a sea of confusion. The saga continued as I grappled with fragmented transactions on the website, juggling between a cake, a stuffed toy, and a custom balloon. The extra fee for Saturday delivery only added salt to the wound, as I was met with a disappointing void where my heartwarming treats should have been. The customer service saga that followed, marked by cryptic solutions and hollow promises, shattered my belief in the power of special moments. In my hour of need, LoLa’s emerged as a guiding light, salvaging my celebration with their unwavering support and genuine care. The contrast between the two experiences highlighted the importance of reliable service and genuine empathy, elements that seemed to be in short supply at bakerdays.com. As I reflect on this rollercoaster of emotions, I urge fellow seekers of sweetness to tread cautiously and explore all options before entrusting their special moments to bakerdays.com. The depth of frustration and disappointment felt in the pursuit of a simple cake on a cherished day is a testament to the impact of genuine customer service and the power of a well-thought-out experience. Through the turbulence of this journey, marked by the order numbers 000117726 and 000117728, one thing remains clear - while setbacks can dim the sparkle of a moment, they can also illuminate the path to find true warmth and understanding elsewhere. Let this review serve as a beacon of authenticity amidst the noise, guiding you towards a truly memorable and joy-filled experience.
C Connor O
51 days ago

Transformative Treats from bakerdays.com: A Journey from Disappointment to Delight

Upon receiving my much-anticipated cake from bakerdays.com, excitement quickly turned to disappointment as I discovered a squashed confection in the box. Despite the clear "handle with care" instructions, it seemed like the delicacy had weathered a tumultuous journey - almost as if an elephant had made a pit stop on it. However, the story took an unexpected turn. I reached out to the customer service team at bakerdays.com, and to my surprise, they not only acknowledged the mistake but went above and beyond to rectify it. The level of care and dedication they exhibited in resolving the issue was truly commendable. With a new cake on its way, I eagerly anticipated its arrival. This time, the treat not only arrived in pristine condition but also exceeded my expectations in taste and presentation. The moist sponge and flavorful icing showcased the true essence of artisanal baking, turning my initial disappointment into sheer delight. My experience with bakerdays.com transcended mere customer service - it was a testament to their unwavering commitment to customer satisfaction. Despite an initial hiccup, their dedication to turning things around and delivering a top-notch product speaks volumes about their integrity and passion for their craft. Thank you, bakerdays.com, for transforming a moment of dismay into a celebration of culinary excellence. I am not just a satisfied customer, but a loyal advocate of your transformative treats.
G Gordon Johnstone
51 days ago

A Sweet Surprise: Unwrapping the Experience with bakerdays.com

Embarking on the journey of ordering a personalized birthday cake from bakerdays.com, I was filled with excitement. The process was seamless, from selecting the cake to its timely delivery. As I eagerly unwrapped the securely packaged box, anticipation filled the air. While the picture on the cake didn't meet my high expectations, it was satisfactory. The appearance was pleasing, and the taste surpassed my palate's desires. However, the price tag of £39 left a bitter aftertaste, making me question the value of my purchase. Despite the free delivery offering, the overall cost seemed inflated, especially when compared to a more affordable alternative like the £15 Asda cake that my daughter purchased. The disparity in cost between the two cakes left me feeling a mix of embarrassment and secrecy towards my family regarding the price paid. Reflecting on the experience, I learned a valuable lesson in balancing quality and affordability when indulging in such treats. In conclusion, bakerdays.com offered a convenient and satisfactory experience, albeit with a lesson learned on the importance of weighing cost against perceived value.
T Terry P
52 days ago

Heartfelt Surprise: A Special Cake & Balloon Delivery Saga

I recently placed an order with bakerdays.com for a cake and balloon to celebrate my wife's birthday. Anticipation and excitement filled the air as I eagerly awaited the delivery on a Saturday. However, a hiccup arose when DPD, the courier service, informed us of an error that prevented the cake's timely arrival. Disappointment crept in as we learned that the delivery would not take place as planned. Despite the setback, Bakerdays took ownership of the situation and ensured that our order reached us on Sunday evening. While I understand that external factors like courier services are sometimes beyond control, the dedication and effort displayed by Bakerdays in rectifying the situation were truly commendable. This experience, although challenging, allowed me to witness Bakerdays' commitment to customer satisfaction first-hand. While the delay tested my patience, the end result - a beautiful cake and balloon for my wife's special day - brought joy and gratitude to our hearts. Although this incident has raised doubts about future orders, I appreciate Bakerdays' transparency and willingness to address issues. It is evident that they value their customers' feedback and strive to improve their services continually. While uncertainties linger, I am hopeful that Bakerdays will prioritize reliability and consistency in their future endeavors. Thank you, Bakerdays, for turning a potentially disappointing situation into a memorable and touching experience. Your dedication to customer service has not gone unnoticed, and I look forward to witnessing your growth and success in the future.
S Susan Aslett
54 days ago

Delightful Cake Deftly Dodges Delivering Disaster!

From the moment I clicked "order" on bakerdays.com, my heart was a mix of excitement and worry. Can an online cake order really live up to expectations? As the delivery day drew near, my anxiety grew. When the box arrived, damaged and mishandled by the courier, my heart sank. But oh, what a relief when I opened it to find the cake unscathed, securely nestled inside! The packaging may have taken a beating, but the cake itself was a masterpiece. Fresh, flavorful, and oh-so-delectable, it was a hit with everyone at the event. The personalized icing was a lovely touch, adding a personal flair that made the cake truly special. Despite the rough handling by the courier, the delivery was prompt, and the tracking system kept me informed every step of the way. It's a shame that the courier didn't treat the package with the care it deserved, but the cake itself more than made up for it. Thank you, bakerdays, for a seamless online ordering experience and a cake that exceeded all expectations. Here's to many more celebrations made sweeter with your delicious creations!
I Ian Simpson/
54 days ago

A Cake Catastrophe Turned Learning Opportunity!

Sharing my heartfelt experience with bakerdays.com: I must admit, my initial excitement turned sour upon receiving a soaking wet box. However, amidst the disappointment, I found solace in the intact inner box. The extensive packaging, though cumbersome, safeguarded the contents. The petite size of the cake, akin to a lemon sponge, and the noticeably thick icing left much to be desired, especially for the little ones. The inkjet decoration further underscored the underwhelming experience. Priced at nearly £60, my expectations certainly leaned towards a more exquisite treat! This encounter felt more like a steep investment in packaging rather than the indulgent delight I had envisioned. While the first experience left much to be desired, it ignited a valuable lesson in managing expectations and conducting thorough research. Though labeled a rip-off, this encounter instilled a newfound sense of caution and discernment in my future selections.
M Merve
56 days ago

Exceptional Service and Quality

I can't speak highly enough of my experience with bakerdays.com! I requested a delivery for 12 February to surprise a loved one on their birthday, and not only did they deliver it on time, but the packaging was discreet and inconspicuous, keeping the surprise intact. The cake, although described as serving 2-4 people, exceeded my expectations in taste and presentation. The attention to detail and quality were evident in every bite, and the size was perfect for an intimate celebration. Additionally, the extra candles I ordered were included, adding an extra touch of thoughtfulness to the package. My overall experience with bakerdays.com was nothing short of exceptional, and I would highly recommend their services to anyone looking for a memorable and stress-free gifting experience. Thank you, bakerdays.com, for making the day extra special!
M Merve
56 days ago

Turning Disappointment into Delight: My Unforgettable Journey with bakerdays.com

My initial experience with bakerdays might have left a bitter taste, but let me take you through the transformation of disappointment into delight. Initially, I had specific instructions for a surprise delivery on the 12th of February, only to have it arrive a day early, unveiling the surprise prematurely. The cake's size, touted to serve 2-4 people, turned out to be minuscule, barely larger than my palm, a far cry from the promised portion. Feeling frustrated and let down, I couldn't help but notice the missing candles from my order, despite having paid an additional fee for them. It seemed like nothing was going right with this purchase. However, in the face of these challenges, I reached out to their customer service for a refund, expecting the process to be as disappointing as my initial order. To my surprise, the customer service representative was not only understanding but empathetic to my situation. They quickly processed my refund, going above and beyond to rectify the errors that had occurred. Their sincerity and dedication to turning my experience around spoke volumes about their commitment to customer satisfaction. In the end, what could have been a complete disaster turned into a valuable lesson in customer care and service recovery. While my initial encounter may have been rocky, the compassion and efficiency shown by bakerdays transformed my opinion entirely. These genuine efforts to make amends and prioritize customer happiness have truly won me over. Despite the bumps along the way, I can now confidently recommend bakerdays.com for their exemplary customer service and dedication to making things right when they go wrong. Thank you, bakerdays, for restoring my faith in exceptional customer care.
E Elizabeth
59 days ago

A Sweet Surprise: Prompt Delivery, Delectable Cake, and Vibrant Icing!

I recently experienced the joy of ordering from bakerdays.com and was thrilled with their impeccable service. The delivery was prompt, and the packaging was top-notch, ensuring that my cake arrived in perfect condition. As I eagerly opened the box, I was greeted by a light and scrumptious cake that promised a delightful treat. While the cake itself was a delight, I must admit that the thick and chewy icing caught me by surprise. The icing, although vibrant and eye-catching in its turquoise hue, somewhat overpowered the lightness of the cake. On the website, the icing appeared as a lovely pale blue, and I had expected a different taste sensation. Despite the unexpected intensity of the icing, I couldn't help but appreciate the effort and care that went into creating this delectable cake. With a different icing, I have no doubt that it would have been a perfect confectionery masterpiece. Overall, my experience with bakerdays.com was a delightful one. The combination of prompt delivery, a delicious cake, and a burst of color in the icing made for a memorable treat. I look forward to exploring more of their offerings and indulging in their creativity once again.
J Jane S
60 days ago

Life Saver for Last Minute Celebrations!

I cannot express my gratitude enough for the incredible service provided by bakerdays.com. In a panic, I placed a last-minute order and to my disbelief, it was delivered the very next day! Despite my initial concerns about the tight timeline, the Captain America Birthday Cake I received was nothing short of perfection. Not only was the cake beautifully iced with a personal message, but the lemon drizzle cake itself was unbelievably moist and delicious. The impeccable condition in which it arrived spoke volumes about the craftsmanship and care that went into its creation. I will unquestionably turn to this company for all my future celebratory needs. Thank you for saving the day and exceeding all expectations!
J Jane S
60 days ago

From Doubt to Delight: A Last-Minute Miracle

When time was running out for my special occasion, I turned to bakerdays.com in a moment of desperation. Placing my order with apprehension, I feared that the rush might compromise the quality of the cake. However, what followed was nothing short of a miracle. Despite the urgency, my Captain America Birthday Cake, complete with a personalized message, arrived promptly the next day. To my surprise and delight, not only was the cake visually stunning, but the lemon drizzle cake hidden beneath the intricate icing was a delectable surprise. Its moist texture and flavorful taste exceeded all expectations, bringing joy to both my eyes and taste buds. The impeccable condition in which it arrived showcased the care and attention to detail that bakerdays.com puts into their products. This experience not only saved my celebration but also earned my trust and loyalty as a customer. In moments of doubt, bakerdays.com proved to be a reliable and exceptional choice. I wholeheartedly recommend their service to anyone in need of a last-minute treat that exceeds all expectations. Thank you, bakerdays.com, for turning my last-minute order into a memorable delight that I will cherish for years to come.

Introduction

Bakerdays.com is an online bakery that offers personalized and customizable cakes, cupcakes, and other baked goods for various occasions. With a wide selection of designs and flavors, along with the ability to add personalized messages and photos, bakerdays.com aims to provide a unique and memorable experience for their customers.

Pros and Cons

  • Pros:
    1. Extensive customization options
    2. Wide range of flavors and cake sizes
    3. High-quality and delicious products
    4. Responsive and user-friendly website
    5. Fast and reliable shipping
    6. Excellent customer service
  • Cons:
    1. Limited delivery options (mainly UK)
    2. Higher prices compared to local bakeries

User Experience

Bakerdays.com provides a seamless and enjoyable user experience. The website is well-designed, intuitive, and easy to navigate. From selecting a cake design to customizing it with personal messages and images, the entire process is smooth and efficient. Users can also conveniently track their orders and receive updates on delivery status. Overall, the user experience is top-notch.

Pricing and Value for Money

While bakerdays.com may have higher prices compared to local bakeries, their products deliver great value for money. The quality and taste of the cakes are exceptional, and the customization options allow customers to create a unique and personalized cake for any occasion. The professional craftsmanship and attention to detail further justify the pricing.

Customer Service

Bakerdays.com prioritizes customer satisfaction and offers excellent customer service. They have a responsive support team that promptly addresses any queries or concerns. Customers can reach out via phone or email, and their inquiries are handled with care and professionalism. The personalized approach taken by the customer service team leaves customers feeling valued and heard.

Product Quality and Selection

The product quality at bakerdays.com is outstanding. Every cake is freshly baked using high-quality ingredients, ensuring a delicious and flavorsome treat. The attention to detail in the design of the cakes is remarkable, with intricate decorations and vibrant colors. The selection of cake designs and flavors caters to a wide range of preferences, making it easy to find the perfect cake for any occasion.

Website Usability

Bakerdays.com has a user-friendly website that is both visually appealing and functional. The site is well-organized, allowing customers to easily browse through the available cake designs, flavors, and sizes. The customization options are clearly presented, and the checkout process is seamless. The site also loads quickly, ensuring a smooth and hassle-free browsing experience.

Returns and Exchanges

Bakerdays.com has a fair and customer-friendly returns and exchanges policy. If a customer is not satisfied with their order, they can contact the customer service team within a specific timeframe to request a return or exchange. The team will work diligently to resolve any issues and ensure customer satisfaction.

Promotions and Discounts

Bakerdays.com occasionally offers promotions and discounts, providing customers with opportunities to save on their orders. These promotions are often advertised on the website or through email newsletters. By subscribing to their newsletter or following them on social media, customers can stay updated on the latest promotions and take advantage of the available discounts.

Reputation

Bakerdays.com has built a solid reputation for their high-quality products and exceptional customer service. They have received numerous positive reviews and testimonials from satisfied customers, praising the taste, design, and overall experience provided by the bakery. Their reputation as a trustworthy and reliable online bakery is well-established.

Payment Options

Bakerdays.com offers multiple secure payment options to accommodate customer preferences. These options include credit card payments, debit card payments, and third-party payment gateways. By providing a variety of payment methods, the bakery ensures a convenient and safe checkout process for their customers.

Loyalty Programs

Currently, bakerdays.com does not have a specific loyalty program. However, they often reward their returning customers with exclusive offers and discounts, which provide an element of loyalty benefits. Additionally, subscribing to their newsletter or following them on social media platforms can provide access to exclusive promotions and special deals.

Customer Reviews

Customers have consistently left positive reviews for bakerdays.com, expressing their satisfaction with the taste, design, and overall experience. The ability to personalize cakes and the high-quality ingredients used are often praised. Customers also appreciate the exceptional customer service and prompt delivery of their orders. These positive reviews further establish the bakery's reputation as a reliable and trustworthy choice for customized cakes.

Community Involvement

Bakerdays.com actively engages with its community by supporting local charities and events. They believe in giving back and often collaborate with organizations to raise awareness and funds for various causes. Through their community involvement, they demonstrate their commitment to making a positive impact beyond just providing delicious cakes.

Shipping and Costs

Bakerdays.com offers fast and reliable shipping, ensuring that cakes arrive promptly and in perfect condition. Their shipping costs and delivery timeframes vary depending on the customer's location and selected delivery option. While the bakery primarily caters to customers in the UK, they also provide international shipping to select countries. The shipping costs are reasonable considering the quality of service provided.