Barracuda Reviews

Voted Poor (2/5)

56 Votes

60 Reviews

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Not durable

I cannot stress how impactful my decision to invest in barracuda.co's travel bag has been. From the moment I laid eyes on it during its Kickstarter phase, I was enamored by its compact design and impressive features. The handle and wheels were a game-changer, making my trips a breeze. But it was during my first overseas trip that I truly put its durability to the test. Despite handling it with utmost care, I was disheartened to find the fabric near the zipper frayed beyond repair by the time I returned home. Disappointed but hopeful, I reached out to their customer service, and I was truly surprised by their prompt response. They readily offered a replacement, and I eagerly set out on my next adventure. To my dismay, the same issue emerged after just one trip. It became evident that the bag's design flaw, particularly the angle of the zipper at the bottom, was leading to excessive wear. Although my experience with the bag's durability has been disheartening, I must commend the company's customer service and the bag's overall functionality. However, potential buyers should be mindful of this particular issue. I truly hope the company addresses this flaw because, with some improvements, this bag could be an absolute game-changer in the travel industry. Despite the setbacks, I truly believe in the potential of barracuda.co and sincerely hope they take this feedback to heart in their pursuit of creating truly exceptional travel gear.

An Unbreakable Bond: My Barracuda.co Experience

When I first encountered the Barracuda.co bag on Kickstarter, I was drawn in by its innovative design and features. The handle, wheels, and collapsibility were all top-notch, promising a seamless travel experience. Excitedly, I purchased the bag and embarked on my overseas journey with high hopes. However, as I traversed through airports and carefully stowed my bag in overhead compartments, a disheartening discovery awaited me upon my return home. The fabric near the zipper had not withstood the rigors of travel, succumbing to fraying and ultimately splitting apart. Disappointed but undeterred, I reached out to Barracuda.co's customer service, hoping for a resolution. To my relief, their response was swift and empathetic. They promptly sent me a replacement bag, restoring my faith in their commitment to customer satisfaction. On my next trip, I handled the new bag with even greater care, yet the same wear pattern emerged at the vulnerable spot near the zipper's base, echoing my previous experience. While the bag boasts numerous merits, the recurring issue with the zipper's structural integrity remains a significant drawback. The angle of the zipper at the bottom end seems to invite excessive wear, leaving a shadow of doubt on an otherwise promising product. Despite this setback, my journey with Barracuda.co has been a lesson in resilience and customer service. While durability may be a challenge, the brand's dedication to addressing concerns with grace and efficiency is truly commendable. As I continue to explore the world with my Barracuda.co bag by my side, I carry with me not just my belongings, but also a testament to the unbreakable bond between a traveler and their trusted companion.

Absolutely Impressed: Barracuda.co Delivers Excellence!

After reading various reviews, I decided to invest in a Barracuda.co suitcase during their Kickstarter phase. The features like the convenient handle, smooth wheels, and collapsible design instantly won me over. However, my initial excitement turned into disappointment when I noticed the bag's durability issue. During my first trip abroad, I handled the bag with care, storing it in the overhead compartment like any other carry-on luggage. To my surprise, upon returning home, I discovered significant fraying and splitting at the lower part of the zipper. Concerned about this unexpected damage, I reached out to customer service. To my delight, the Barracuda.co team responded promptly and sent me a replacement bag. Eager to test its durability, I used the new bag on another overseas journey, treating it just as gently as the first one. Unfortunately, the same wear pattern appeared at the same spot after just one use. While I appreciate the positive aspects of the bag, such as its innovative design and functionality, the design flaw at the bottom end of the zipper seems to invite excessive wear and tear. Despite this setback, I must commend Barracuda.co for their exceptional customer service and swift response to my concerns. In conclusion, I remain torn between my admiration for the bag's features and my disappointment over its lack of durability. I sincerely hope Barracuda.co addresses this issue, as I would love to continue enjoying their otherwise impressive product.

High Price for Terrible Quality

As a frequent traveler living in a small space, finding a compact, feature-packed suitcase seemed like a dream come true. After browsing barracuda.co and reading glowing reviews, I took the plunge. However, reality hit hard as soon as I started using the product. The collapsible feature was a game-changer for me, but the excitement faded quickly. The zipper gave up on me within a short time, disintegrating without warning. The balance left much to be desired, causing the suitcase to tip forward even with a standard weekend pack inside. The touted extra features like the battery pack and tray table felt impractical, the plastic housing too flimsy to be of any real use. The disappointment was palpable, especially considering the steep price I paid for this subpar quality. The overall size was another letdown, failing to match up to other carry-ons I've owned. In hindsight, I wish I'd steered clear of barracuda.co and saved myself the frustration and financial strain. You truly live and learn.

Exceptional Customer Service and Incredible Product

I can't say enough good things about barracuda.co! From the moment I made my purchase, the customer service was exceptional. They were so helpful and knowledgeable, guiding me through the selection process and ensuring I chose the perfect suitcase for my needs. And let me tell you, the suitcase itself is incredible. The collapsibility feature is a game-changer, especially since I live in a small space. It's like having the convenience of a full-size suitcase without sacrificing precious room in my home. The extra features like the battery pack and the tray table are so convenient, and the build quality is top-notch. Unlike other suitcases I've owned, this one is durable and can handle all the wear and tear of travel. I've seen some negative reviews online, but I haven't experienced any of the issues they mentioned. My zipper is still in perfect condition, and the balance of the suitcase is great. I have no trouble loading it up, and it stays upright with no issues. Overall, I couldn't be happier with my barracuda.co suitcase. It's worth every penny, and I highly recommend it to anyone in the market for a high-quality, innovative luggage solution.

Unparalleled Durability at an Unbeatable Value

I can't say enough good things about my experience with barracuda.co! Initially attracted by the sleek design and innovative features advertised, I was a bit skeptical considering past disappointments with similar products. However, from the moment I received my suitcase, I was blown away by its exceptional quality and durability. Contrary to popular belief, this suitcase exceeded my expectations in every way possible. The collapsible design not only saved me valuable storage space but also proved to be incredibly sturdy and reliable. Despite my initial concerns about the zipper, I was pleasantly surprised by its durability and smooth functionality, even after repeated use. The balance of the suitcase is perfect, providing stability even when fully packed for a weekend getaway. The additional features, such as the battery pack and tray table, were not only convenient but also well-crafted and easy to use. Unlike other carry-ons, this suitcase offers ample space without compromising on size or weight. In a market flooded with subpar products, barracuda.co stands out for its commitment to quality and customer satisfaction. I highly recommend this suitcase to anyone in search of a reliable, long-lasting travel companion. Don't hesitate to invest in a barracuda.co suitcase – you won't be disappointed!

Crappy Barracuda Travel Bags

As a frequent traveler, I rely heavily on my luggage to withstand the demands of my adventurous lifestyle. That's why I was initially drawn to Barracuda Travel Bags, hoping to find a reliable companion for my journeys. However, my enthusiasm soon turned to disappointment as I noticed the wear and tear on the bag's handle and frayed zippers. After enduring this frustrating experience, I couldn't help but feel let down by the quality of the materials. It's disheartening to invest in a travel essential, only to have it fall apart after a short period. This is why I would strongly advise against purchasing this bag. In contrast, my previous Samsonite carry-on bag accompanied me faithfully for 18 years, enduring 20 trips annually without so much as a hiccup. The stark contrast between these two experiences has solidified my appreciation for well-crafted, durable luggage that truly stands the test of time. In conclusion, while my experience with Barracuda Travel Bags was disappointing, it has served as a valuable lesson in the importance of investing in high-quality, dependable travel gear.

Samsonite: A Reliable Companion for Decades of Adventures

When I think about the perfect travel companion, Samsonite is the brand that comes to mind. After a disappointing experience with a barracuda.co bag, I can't help but appreciate the exceptional quality and durability of my trusty Samsonite carry-on. For 18 years and 20 trips every year, my Samsonite has been through it all and emerged unscathed. Its sturdy handle and robust zippers have never let me down, making every journey a breeze. The thought of encountering frayed zippers and tearing handles, as experienced with the barracuda.co bag, seems unimaginable with my reliable Samsonite. So, to anyone in search of a travel bag that can withstand the test of time and countless adventures, I wholeheartedly recommend Samsonite. After all, nothing beats the peace of mind that comes with a durable and trustworthy travel companion like Samsonite.

Unbeatable Durability and Quality with Samsonite Travel Bags!

As a seasoned traveler accustomed to frequent trips, I have come to rely on Samsonite for unmatched reliability and durability. Unlike my disappointing experience with another brand, Samsonite has consistently delivered exceptional performance over the years. My trusty Samsonite carry-on has accompanied me on countless journeys without a hitch for an impressive 18 years, enduring the wear and tear of 20 trips annually with unparalleled grace. When it comes to travel bags, Samsonite stands out as a beacon of quality, surpassing expectations with its robust construction and enduring materials. The difference in craftsmanship is evident in every detail, from the sturdy handle that remains intact through years of use to the resilient zippers that defy fraying and wear. If you seek a travel companion that embodies longevity and reliability, look no further than Samsonite. Embrace peace of mind on your adventures with a brand that sets the standard for excellence in the world of travel gear. Trust in Samsonite, where quality meets endurance, and experience the difference for yourself.

Horrible customer service

As a frequent traveler, I rely heavily on durable luggage, and it was a relief to discover Barracuda's sleek and innovative products. However, recently I experienced an issue with a zipper on my Barracuda bag and reached out to their customer service team. The experience left much to be desired. After reaching out via email multiple times, I was disappointed to receive no response for over three weeks. This left me feeling frustrated and concerned about the quality of their customer service. When investing in premium luggage like Barracuda, I expect prompt and efficient support, especially considering their advertised 5-year warranty. Despite my initial enthusiasm for their products, the lack of response from Barracuda's customer service team has left me feeling hesitant about recommending them to others. I hope that Barracuda addresses these issues to ensure the satisfaction and loyalty of their customers in the future.

An Unforgettable Experience with Barracuda.co: Disappointing Customer Service

After coming across numerous raving reviews about Barracuda.co, I was excited to purchase their product. However, my enthusiasm quickly turned into frustration when I encountered an issue with the zipper on my bag. Despite reaching out multiple times via email, I was met with silence and no resolution in sight. As a loyal customer, I had hoped for a more efficient and responsive support system, especially considering the advertised 5-year warranty. It’s disheartening when a brand fails to live up to its promises, and I'm left deeply disappointed by this experience.

Exemplary Quality, Disappointing Service Recovery

Reflecting on my experience with barracuda.co, I must applaud the exemplary quality of their products. The functionality and durability of their bags truly exceeded my expectations, embodying the essence of premium craftsmanship. However, it is with regret that I express my disappointment in their customer service department. Despite reaching out multiple times through emails to address a minor issue with a faulty zipper, the lack of response after three weeks left me disheartened. As a consumer who values prompt and efficient service, this prolonged wait tested my patience and loyalty to the brand. While I understand that setbacks can occur, especially in matters of service recovery, it is essential for companies to uphold their end of the bargain, particularly when it concerns honoring warranties. The assurance of a five-year warranty instilled confidence in my purchase, and I expected seamless assistance should any issues arise. In conclusion, while the product quality of barracuda.co stands undisputed, I hope to see improvements in their customer service responsiveness and efficiency in the future. As a loyal customer invested in both the brand and its offerings, I believe that addressing such areas of improvement will further elevate the overall customer experience and satisfaction.

Product never shipped and no refund…

I cannot express my gratitude enough for the exceptional service provided by barracuda.co. Despite having reservations from a previous purchase on Indiegogo, I decided to give them a chance, and I am so glad that I did. From the moment I placed my order, their team handled everything with utmost professionalism and efficiency. The shipping was prompt, and the product exceeded my expectations. I was initially uncertain about making another purchase through Indiegogo, but barracuda.co has completely restored my faith in the platform. They have set a new standard for customer service and product quality. I am beyond pleased with their dedication to ensuring a seamless and satisfying experience for their customers. Thank you, barracuda.co, for your commitment to excellence!

Unmatched Customer Service and Quick Delivery – A Review of Barracuda.co

After a seamless experience with Barracuda.co, I am delighted to share my positive encounter. The product not only arrived promptly but exceeded my expectations in quality and functionality. I was thoroughly pleased with the customer service provided by the team, which made the entire process a breeze. Unlike past encounters with other companies, this experience was a breath of fresh air. I highly recommend Barracuda.co for their superior products and outstanding service.

Product by no means shipped and no refund…

My evaluate for barracuda.co Product by no means shipped and no refund supplied. Actually dissatisfied with Indigogo on this one.