Users Voice for Basechildrenswear

28% users rated Terrible
1% users rated Poor
0% users rated Average
0% users rated Very Good
71% users rated Excellent
Pie Chart Review Representation for Basechildrenswear
Basechildrenswear Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 06 Jul 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jan 2023 4 1 3 5 4.6 5
Mar 2023 3.5 5 5 1.7 5 5
Line Chart for Rating of peer stores

basechildrenswear.com

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Detailed Basechildrenswear Review by

Introduction:

Base Childrenswear is a UK-based online store that features a wide selection of high-quality children's clothing and accessories. The company is dedicated to providing customers with affordable, stylish, and comfortable clothing for children between the ages of 0-16.

Pros and Cons:

Pros: - There is a wide selection of products to choose from - The prices are reasonable - The website is easy to use and navigate Cons: - The shipping costs can be high - The return policy is not as flexible as some other online stores

User Experience:

The website is user-friendly and easy to navigate. The menu bar is well-organized and makes it easy to find what you are looking for. The product pages are well-designed, and the images are of high quality.

Pricing and Value for Money:

The prices of products are affordable, and the quality is excellent, making them great value for money.

Alternatives:

Alternatives to Base Childrenswear include Zara Kids, H&M Kids, and Gap Kids.

Customer Service:

Base Childrenswear has a responsive and friendly customer service team that is always ready to assist customers with any queries or concerns.

Product Quality and Selection:

The quality of the products on Base Childrenswear is excellent. The store offers a comprehensive selection of children's clothing and accessories, ranging from formal wear to casual wear.

Website Usability:

The website is well-designed and easy to use. The menus are clear, and the search features work accurately.

Returns and Exchanges:

Base Childrenswear offers a 14-day return policy. If a customer is not satisfied with their purchase, they can return it within 14 days of receiving the product.

Promotions and Discounts:

Base Childrenswear offers various promotions and discounts throughout the year, including seasonal sales and discount codes.

Reputation:

Base Childrenswear has built a reputation for offering high-quality children's clothing at affordable prices. The company has many positive reviews on various review platforms.

Payment Options:

Base Childrenswear accepts all major credit and debit cards, as well as PayPal and Apple Pay.

Loyalty Programs:

Base Childrenswear does not currently have a loyalty program.

Customer Reviews:

Customers have left many positive reviews for Base Childrenswear, with many praising the quality of the products and the affordability of the prices.

Community Involvement:

Base Childrenswear is involved in various charitable initiatives, including donating a portion of its profits to children's charities.

Shipping and Costs:

Base Childrenswear offers free shipping on all orders over £50. For orders under £50, shipping costs start at £5.95. International shipping is also available, with costs varying depending on the destination. In conclusion, Base Childrenswear is an excellent online store that offers a wide selection of high-quality children's clothing and accessories. The prices are affordable, and the website is easy to use. While the return policy may not be as flexible as other online stores, the store's excellent customer service makes up for it. Overall, Base Childrenswear is an excellent choice for parents looking to buy affordable and stylish clothing for their children.

Basechildrenswear Recent User Reviews

User Rating

5 stars

24

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Reviewer Name: Customer

Review Submission Date: 2023-01-06

Review Title: Orederd twice at Christmas 2022 really…
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Review Description: Orederd twice at Christmas 2022 really fast and efficient delivery. Just wondering why the website takes you to flannels instead of their own website when trying to look and buy stuff now

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Reviewer Name: Micha B

Review Submission Date: 2023-01-03

Review Title: Ordered some Malletts and they arrived…
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Review Description: Ordered some Malletts and they arrived within a couple of days. This was during the busy Christmas period. Would definitely use again!

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Reviewer Name: Mrs Macdonald

Review Submission Date: 2022-12-30

Review Title: Great Find
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Review Description: Great boots at a fabulous price and delivered promptly. Sadly they had to be returned as they were too small and larger size was unavailable. So impressed I will order from Base again in the future.

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Reviewer Name: Jack Lyall

Review Submission Date: 2022-12-30

Review Title: Was meant to be refunded within 3/5…
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Review Description: Was meant to be refunded within 3/5 days now has been 8 days and just been told it’s going to be another 4 days and not the full amount I never bought a sale item and base have tried to refund me what the item would cost in the sale very poor customer service

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Reviewer Name: Charlie Bloomfield

Review Submission Date: 2022-12-30

Review Title: Been waiting for a refund since 21st of…dec
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Review Description: Been waiting for a refund since 21st (that’s when it said pending in my PayPal) of December I don’t think this is good enough as payment was made instant to you.

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Reviewer Name: Conrad Agius

Review Submission Date: 2022-12-29

Review Title: Best clothing site for children.
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Review Description: Amazing clothes, excellent delivery service. The best thing is that it’s so easy to go through the website.I ordered numerous times and I was always greatly satisfied.

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Reviewer Name: Gillian Anderson

Review Submission Date: 2022-12-29

Review Title: All round fantastic experience
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Review Description: Easy website navigation, ordering and processing. Several payment methods accepted. Fast dispatch and delivery. Email updates. Excellent products that are packaged well and with care and attention.

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Reviewer Name: Shannon Harwood

Review Submission Date: 2022-12-28

Review Title: Packaging
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Review Description: Packaging. Spent 200 pound on a burberry suit for my baby and it came in a plastic envelope I ordered off another site and came in burberry box

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Reviewer Name: Ron Spratling

Review Submission Date: 2022-12-27

Review Title: Base but quality
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Review Description: Easy navigation of website. Found item we were looking for and received in good time. Item of high quality and reasonable price. Thank you

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Reviewer Name: Fatma

Review Submission Date: 2022-12-27

Review Title: What I disliked is that I received a…
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Review Description: What I disliked is that I received a 15% discount code as a new customer which I had applied at the checkout however the final amount was not reduced !