Users Voice for Bedworld

25% users rated Terrible
1% users rated Poor
0% users rated Average
5% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Bedworld
Bedworld Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 13 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.4 2.8 2.5 3.6 3.9 1.3
Nov 2022 4.8 2 3 5 4.1 1.4
Dec 2022 5 5 5 1.8 5 5
Jan 2023 3.2 5 5 5 3 1.4
Mar 2023 3.8 1.8 1.8 3.4 5 1.3
Line Chart for Rating of peer stores

bedworld.net

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Detailed Bedworld Review by

Introduction

Bedworld.net is an online retailer that offers a wide selection of beds, mattresses, and bedroom furniture. The company prides itself on providing high-quality products at competitive prices with excellent customer service.

Pros and Cons

Pros:
  • Wide selection of products
  • Competitive pricing
  • Excellent customer service
Cons:
  • Limited customization options
  • No physical showroom for customers to view products in person

User Experience

Bedworld.net offers a user-friendly website that is easy to navigate. The site provides a detailed description of each product, along with customer reviews and ratings to help customers make informed purchasing decisions. The site also offers an easy checkout process, and customers can create an account to save their information for future purchases.

Pricing and Value for Money

Bedworld.net offers competitive pricing for its products, with regular discounts and promotions. The company also offers a price match guarantee, ensuring customers get the best deal possible. Products come with manufacturer warranties, providing added value for customers.

Alternatives

Alternative online retailers for beds and mattresses include Wayfair, Sleep Number, and Casper.

Customer Service

Bedworld.net provides excellent customer service, with a dedicated team that is available to answer customer questions and provide assistance with purchases. The company also offers a 14-day return policy for customers who are not completely satisfied with their purchase.

Product Quality and Selection

Bedworld.net offers a wide selection of beds, mattresses, and bedroom furniture from top brands such as Sealy, Silentnight, and Kayflex. The company also offers a variety of mattress types, including memory foam, pocket sprung, and orthopaedic mattresses.

Website Usability

Bedworld.net offers a user-friendly website that is easy to navigate, with detailed descriptions and customer reviews for each product. The site also provides a search function and filters to help customers find the perfect product.

Returns and Exchanges

Bedworld.net offers a 14-day return policy for customers who are not completely satisfied with their purchase. Products must be returned in their original packaging and unused condition.

Promotions and Discounts

Bedworld.net offers regular promotions and discounts on its products, along with a price match guarantee to ensure customers get the best deal possible.

Reputation

Bedworld.net has a solid reputation for providing high-quality products at competitive prices with excellent customer service. The company has a 4.7-star rating on Trustpilot, with many positive reviews from satisfied customers.

Payment Options

Bedworld.net accepts payment through major credit cards and PayPal, providing customers with a secure and convenient payment option.

Loyalty Programs

Bedworld.net does not currently offer any loyalty programs, but the company does offer regular promotions and discounts for customers.

Customer Reviews

Bedworld.net has many positive customer reviews, with customers praising the company for its fast delivery, excellent customer service, and high-quality products.

Community Involvement

Bedworld.net does not currently have any community involvement programs.

Shipping and Costs

Bedworld.net offers free delivery for orders over £100, with delivery times ranging from 1-5 working days depending on the product. The company also offers next-day delivery for an additional fee.

Bedworld Recent User Reviews

User Rating

5 stars

77

4 stars

11

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Reviewer Name: Bach

Review Submission Date: 2023-01-17

Review Title: Do not buy from this company…
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Review Description: Do not buy from this company pleeeeeeese don’t make the mistake of buying from them. They are a total rip off. If you don’t want an item they will charge you £79 just to return it. That’s half of what you pay for the item. Totally avoid this company. They are have poor customer service skills and are very rude. Absolutely disgraceful. AVOID

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Reviewer Name: Natalie Brown

Review Submission Date: 2023-01-17

Review Title: Save your money and buy elsewhere!!
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Review Description: Fast delivery and efficient delivery driver! The problem is the mattress itself! It arrived yesterday and having slept on it for one night it already has large indentations, we purchased a deep filled memory foam & gel rebound mattress! It quite clearly is not memory foam as indentations would not happen if it was (especially not after one night sleeping on it). I would save your money and maybe spend that extra on a trusted and reliable company. Will not purchase from here again and suggest that no one else does either.

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Reviewer Name: Peter Timberley-lockwood

Review Submission Date: 2023-01-13

Review Title: Delivery by Ace
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Review Description: My delivery today was with Ace. He gave great customer service! Ace contacted me in advance to say he would be with me in around 15 minutes and he did just that. I was impressed how quick and efficient he was well done Ace and thank you! Can’t comment on product as only just arrived but all seems ok at moment

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Reviewer Name: Shaz

Review Submission Date: 2023-01-13

Review Title: The bed I received was not the same…
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Review Description: The bed I received was not the same quality bed in the store. Poor material and wonky and awful workmanship. Poorly made with no care. Appalling customer service at Huddersfield. Returned bed was collected. I paid £780 and received £650! They charged £79 for collecting. NOT ABLE TO EXPLAIN DEDUCTION OF £130 !!!! They are THIEVES! NO MORALS AND NO POLICY!Daylight robbery! I have put in a complaint. AVOID AT ALL COST GO ELSEWHERE! I DO NOT KNOW HOW THEY ARE GETTING AWAY WOTH THIS. REPORTED TO TRADING STANDARDS! VERY UPSET!

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Reviewer Name: Gareth Morrison

Review Submission Date: 2023-01-12

Review Title: Great deliveries duff products
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Review Description: Seems like all good reviews are about delivery. The 'orthopedic' mattress I bought which has had little use is sagging on both sides to the point that I can't use it anymore as it stops the circulation in my leg. I have had it more than a year so they are not prepared to do anything for me despite telling me it should last 5 - 8 years. Now putting a small claim together to go to court. Avoid this company.

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Reviewer Name: Shal

Review Submission Date: 2023-01-12

Review Title: My delivery today was with Ace who came…
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Review Description: My delivery today was with Ace who came to me from Huddersfield. He gave outstanding customer service! Ace contacted me in advance to say he would be with me in around 45 minutes and he did just that. I was on my own and nothing was too much trouble, helping me carry my items. You really do have an amazing member of your team! Well done Ace and thank you!

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Reviewer Name: Siraj Ali

Review Submission Date: 2023-01-11

Review Title: Excellent service
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Review Description: The sales agent was very welcoming,helpful and easy to communicate with. We were able to speak comfortably with him and the atmosphere was great.

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Reviewer Name: margaret sutherland

Review Submission Date: 2023-01-10

Review Title: Ordered a mattress which was delivered…
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Review Description: Ordered a mattress which was delivered today. Delivery driver was called ace and he was excellent, messaged ahead of time with estimated arrival time and brought it inside to room.Highly recommended

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Reviewer Name: Sheena Falconer

Review Submission Date: 2023-01-10

Review Title: My delivery today was with Ace from…
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Review Description: My delivery today was with Ace from Huddersfield. What great experience. Ace contacted me in advance with an eta and was there set on time. Very friendly and helpful. He carried the heavy goods into my house and nothing was too much effort. Great asset to the company.

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Reviewer Name: Shirley Hill

Review Submission Date: 2023-01-06

Review Title: A pleasurable experience
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Review Description: Trudie was very helpful during our purchase, giving us options for our requirements! It's great to go into a shop where we are listened to and there is no 'hard sell'! Thank you