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0% users rated Average
20% users rated Very Good
51% users rated Excellent
I
Isabelle
Interlocuteurs très efficaces
I can't speak highly enough of my experience with Belvilla. From the moment I reached out, their team of experts proved to be incredibly helpful and efficient. I was pleasantly surprised at how attentive and responsive they were throughout the entire process. It's clear that they genuinely care about their customers and go above and beyond to make sure everything runs smoothly. I felt supported and valued every step of the way. I highly recommend Belvilla to anyone in need of top-notch service and a stress-free experience. Thank you, Belvilla, for your outstanding and efficient assistance! I
Isabelle
Interlocuteurs très efficaces
My review for belvilla.fr Interlocuteurs très efficaces I
Isabelle
A Reliable Partner for Your Vacation Needs
Embarking on a journey with Belvilla.fr was a decision I will forever cherish. Their team, referred to as "Interlocuteurs très efficaces," goes above and beyond to cater to their customers' needs. From the moment I inquired about my vacation rental to the day I checked out, their efficiency and professionalism were evident. Communication was seamless, with prompt responses to all my queries and concerns. They did not just provide a service; they created an experience. Their attention to detail and personalized approach made me feel valued and well taken care of. Whether it was recommending the perfect accommodation or assisting with any issues that arose during my stay, Belvilla.fr exceeded my expectations. Their dedication to ensuring a memorable and stress-free vacation was truly commendable. I wholeheartedly recommend Belvilla.fr to anyone seeking a reliable partner for their vacation needs. Trust in their "Interlocuteurs très efficaces" to make your dream holiday a reality. Thank you for an exceptional experience! A
AnneMette
No reply or help from Belvilla since July 21 !!!
I recently booked a vacation rental through Belvilla and was left extremely disappointed with the customer service I received. Despite multiple attempts to reach out via email and phone, I never received a response regarding the lack of air conditioning in the rental property. This was especially frustrating as the property was advertised with air conditioning on their website, influencing our decision to book it over a cheaper alternative. During our stay in Lorgues, France, the high temperatures made sleeping difficult, and despite reaching out to Belvilla over the phone, we were told that nothing could be done to rectify the situation during our vacation. This was incongruent with the information presented on their website, and the lack of follow-up only compounded our frustration. Subsequent emails were sent to request a refund due to the misleading information, yet I have still not received any response. The lack of accountability and poor customer service is truly disappointing. I hope that Belvilla can take this feedback to heart and improve their communication and responsiveness to ensure that other customers do not encounter similar issues in the future. As it stands, this experience has left me hesitant to book with Belvilla again in the future. A
AnneMette
No reply or help from Belvilla since July 21 !!!
My review for belvilla.fr Since July 21, I have tried to reach Belvilla's customer service by mail. I have written to them every 2-3 weeks. Each time, I receive an autoreply stating that they will reply as soon as possible. BUT I HAVE NEVER HEARD BACK FROM THEM. During my vacation in a house in Lorgues, France, (booking 12 5S EM XK), I talked to various people from Belvilla on the phone about the lack of aircon despite the information given on Belvilla's homepage that there was aircon in the house. I was told on the phone that there was nothing Belvilla could do for us during our vacation. We had up to 36-38 degrees, so we really had problems sleeping because of the heat. Before booking the vacation, we had looked at another and cheaper house, but had decided to book the more expensive one in Lorgues exactly because of the promised aircon. So the lack of central aircon was very disappointing and not in accordance with the information on the homepage. As the phone conversations confirmed that Belvilla could not help us, we then decided to send a complaint to demand a refund because of the incorrect and misleading information. However, I have not yet heard back from Belvilla despite all my mails since July 21??? THIS IS EXTREMELY POOR CUSTOMER SERVICE. A
AnneMette
No reply or help from Belvilla since July 21 !!!
My review for belvilla.fr Since July 21, I have tried to reach Belvilla's customer service by mail. I have written to them every 2-3 weeks. Each time, I receive an autoreply stating that they will reply as soon as possible. BUT I HAVE NEVER HEARD BACK FROM THEM. During my vacation in a house in Lorgues, France, (booking 12 5S EM XK), I talked to various people from Belvilla on the phone about the lack of aircon despite the information given on Belvilla's homepage that there was aircon in the house. I was told on the phone that there was nothing Belvilla could do for us during our vacation. We had up to 36-38 degrees, so we really had problems sleeping because of the heat. Before booking the vacation, we had looked at another and cheaper house, but had decided to book the more expensive one in Lorgues exactly because of the promised aircon. So the lack of central aircon was very disappointing and not in accordance with the information on the homepage. As the phone conversations confirmed that Belvilla could not help us, we then decided to send a complaint to demand a refund because of the incorrect and misleading information. However, I have not yet heard back from Belvilla despite all my mails since July 21??? THIS IS EXTREMELY POOR CUSTOMER SERVICE. N
Nina
An oasis of charm and a big dose of romance – in the midst of an environment full of history and culinary delights at your fingertips
As soon as my friends and I arrived at the picturesque cottages of La Borderie, we were instantly transported into a fairy-tale-like setting. The charming architecture, nestled amidst the lush forest atop a gentle hill, left us in awe. Despite some unpredictable weather, we found ample space to unwind and savor the tranquility that surrounded us. The well-equipped kitchens allowed us to indulge in our love for cooking, and the availability of local shopping facilities made it convenient to procure fresh, regional ingredients. Imke and Tom, our gracious hosts, catered to our every need with warmth and attentiveness, ensuring that our stay was nothing short of perfect. Our time at La Borderie felt like a dream, and as we reminisce about our unforgettable two weeks there, we're already planning our next visit. It's an experience we're eager to relive, and we're grateful for the cherished memories we've created in this enchanting haven. Thank you, belvilla.fr, for providing us with a remarkable retreat that blended history, culinary delights, and a generous dose of romance—an oasis we'll eagerly return to at the earliest opportunity. N
Nina
Discovering Serenity and Romance Amidst Rich History and Culinary Delights
I can't help but reminisce about the unforgettable two weeks I spent at belvilla.fr with friends. The quaint cottages exuded an enchanting charm, reminiscent of a fairy tale setting. Nestled atop a small hill, surrounded by the forest, it was a true oasis of tranquility. Regardless of the weather, we found ample space to unwind and savor the serene ambiance. The well-equipped kitchens catered to our self-catering needs, and the accessibility of nearby shops made procuring regional produce a delightful experience. Our time at La Borderie was nothing short of magical, and the thought of returning warms my heart. I must extend my heartfelt gratitude to Imke and Tom, our gracious hosts who anticipated and fulfilled our every need. Their warm presence made our stay truly exceptional. I cherish the fond memories and eagerly await my return to this idyllic retreat. N
Nina
An oasis of charm and a big dose of romance – in the midst of an environment full of history and culinary delights at your fingertips
My review for belvilla.fr We spent a total of two weeks in the cottages with friends and had a wonderful time! The architecture of the small hamlet is like something out of a fairy tale and leaves nothing to be desired: lots of space to relax and enjoy, in the middle of the forest on a small hill. Even if the weather is sometimes not perfect, you have enough space to linger. As self-caterers we were very pleased with the equipment of the kitchens, the shopping facilities in the area are easily accessible by car, the offer is regional and very balanced. We miss our time at La Borderie and will be back as soon as possible! Many thanks also to the two hosts Imke and Tom, who have fulfilled all our wishes and were always there for us. R
Ron Beekenkamp
Unforgettable Memories at Belvilla: A Review from a Satisfied Customer
Belvilla has truly made our vacation unforgettable! The moment we arrived at the house, we were in awe of its beauty. The well-maintained pool and garden added a touch of luxury to our stay. What truly impressed us was the attention to detail - there were plenty of plates, glasses, and everything we needed for a group of nine people. The house itself was fantastic, exceeding our expectations in every way. We were able to relax and enjoy our time without any worries. It was evident that the staff at Belvilla took great care to ensure that their guests have everything they need for a perfect vacation. Thank you, Belvilla, for providing such a wonderful experience. Our memories from this trip will last a lifetime, and we are already looking forward to planning our next stay with you. Warm regards, Ron R
Ron Beekenkamp
The house was fantastic
My review for belvilla.fr The house was fantastic! The pool and the garden was well maintained. We were with a group of nine people and they were enough plates, glasses, etc. We enjoyed our vacation very much! Rgds Ron R
Ron Beekenkamp
The house was fantastic
My review for belvilla.fr The house was fantastic! The pool and the garden was well maintained. We were with a group of nine people and they were enough plates, glasses, etc. We enjoyed our vacation very much! Rgds Ron S
Sin Tro
La maison du soleil et de la lune
"Escape to Nature's Haven – A Belvilla Review" I recently experienced the most enchanting retreat at the "La maison du soleil et de la lune" through Belvilla. Nestled amidst a sprawling expanse of verdant fields and embraced by a lush canopy of trees, this picturesque abode was the epitome of tranquility and seclusion. The location was not only idyllic but also perfectly catered to our needs. We reveled in the joy of exploring the surrounding landscapes during our morning runs, with only the gentle mooing of distant cows as our companions. Immersing ourselves in the pure, unadulterated beauty of nature, we were captivated by the abundance of wildlife – from dainty butterflies to playful rabbits and elusive lizards. It truly felt like a blissful oasis teeming with life. The house itself was a testament to rustic charm and thoughtful renovation. While the absence of a microwave and oven initially gave us pause, we soon embraced the change in culinary routine. Instead of being confined to the indoors, we took full advantage of the colossal garden and its accommodating BBQ – relishing every opportunity to savor our meals in the open air. The warmth of the chalet, while slightly overwhelming for restful nights, was mitigated by the harmonious symphony of the wind rustling through the trees. I cherished the liberty that my furry companion savored, galloping freely in and out of the expansive garden. Saint-Marien may have lacked modern conveniences, but in exchange, we were gifted unparalleled serenity and raw, unspoiled natural beauty. It was an experience that not only rejuvenated our spirits but also invigorated our appreciation for the simpler joys of life. Ultimately, our sojourn at "La maison du soleil et de la lune" was nothing short of extraordinary. It beckons me back with its resplendent allure, and I eagerly anticipate the day when I can return to this captivating haven. If you crave an escape that resonates with the soul and promises unbridled tranquility, I wholeheartedly recommend venturing into the embrace of this charming retreat. It is an invitation to bask in the ineffable splendor of nature, an invitation that I gratefully accepted – and one that I yearn to accept again. In gratitude, S
Sin Tro
A Hidden Gem in Nature’s Embrace: A Testimonial for La maison du soleil et de la lune
Experiencing the serenity and beauty of La maison du soleil et de la lune was truly a memorable escape. Nestled amidst fields and trees, this charming house offered a tranquil retreat like no other. The absence of neighbors, except for the friendly cows, created a peaceful ambiance that was perfect for unwinding. Exploring the surrounding area on refreshing runs became a cherished routine, immersing in the untouched natural beauty. While the isolation of Saint-Marien lacked amenities, it only added to the rustic charm and seclusion of the location. The well-renovated house exuded warmth and comfort, making it a home away from home. The spacious garden, teeming with lizards, rabbits, and fluttering butterflies, painted a picture of pure nature at its best. Despite the slight warmth of the chalet, the opportunity to bask in the sunshine outdoors was a delightful alternative. The soothing sound of the wind through the trees provided a soundtrack to moments of bliss and relaxation. Although lacking a microwave and oven, the simplicity of meal preparation was embraced, especially with the ample BBQ space available. The freedom for my dog to roam the expansive garden added to the joy of our stay. This enchanting haven, with its unique charm and peaceful setting, left a lasting impression, and I eagerly anticipate returning in the future. A stay at La maison du soleil et de la lune is an unparalleled experience that rejuvenates the soul and captivates the heart. S
Sin Tro
La maison du soleil et de la lune
My review for belvilla.fr The location was perfect for our needs, the house is in the middle of the fields surrounded by trees. The closest neighbors are the caws :-). We enjoyed going running in the surroundings. It is isolated and there is no shop no pharmacy in Saint-Marien. The house is lovely, well renovated. We had a fantastic weather so we were always outside, the garden is big and super ! Lots of lizards around and rabbits... Many butterflies ! Pure nature, it was just awesome ! The chalet was a bit too warm to sleep in but it is always a good extra. I enjoyed hearing the wind in the trees, my dog could run in and outside the garden freely. The house is well refurbished. There is no micro wave nor oven but it is fine for a vacation week, you eat differently, the BBQ is big enough :-). It is a very charming place and will definitely come back !
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