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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 20 Oct 2019

Last updated by on 06 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.6 4.2 2 3.6 3.4
Feb 2023 5 5 5 1 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Bestsex-shop Review by

Introduction is an online retailer specializing in adult toys, lingerie, and intimate wellness products. Based in Russia, the company offers an extensive range of products for people of different orientations, interests, and preferences. The website is user-friendly and has a sleek and modern design that makes it easy to navigate.

Pros and Cons

Pros: - Huge selection of products - Competitive prices - Discreet shipping - Excellent customer support - Secure online shopping experience Cons: - Limited international shipping options - Some products may not be available for sale in certain countries

User Experience

Using is a seamless and easy process. The website has a simple and intuitive layout that makes it easy to browse products, find what you need, and place an order. The site is also responsive across different devices, including smartphones and tablets.

Pricing and Value for Money offers some of the most competitive prices on the market for adult toys and intimate wellness products. The company also offers free shipping on all orders over a certain amount, making it a great value for money option.


While offers a good range of products, customers might want to consider alternative retailers such as Lovehoney, Adam & Eve or Babeland.

Customer Service

The customer service team at is highly responsive and knowledgeable. Customers can contact the company via email, phone or chat and get prompt and helpful responses to their queries.

Product Quality and Selection offers a vast selection of adult toys, lingerie, and intimate wellness products of the highest quality. The company sources its products from some of the most reputable manufacturers in the industry and ensures that every product meets its high standards.

Website Usability has a sleek and straightforward design that makes it easy for customers to navigate the site and find what they need quickly. The site has a user-friendly interface that is well-organized and adapts well to different screen sizes.

Returns and Exchanges

The company has a hassle-free return policy for products that are defective or damaged upon the customer’s receipt. Customers can return these products and get a refund or exchange them for a different item without any extra hassle.

Promotions and Discounts offers various promotions and discounts throughout the year that can help customers save money on their favorite products. Subscribers to the company's mailing list get access to exclusive deals and new product releases.

Reputation has a good reputation among its customers for its high-quality products, competitive prices, and excellent customer service. The company has been operating for several years and has a loyal customer base.

Payment Options offers several payment options that are safe and secure, including major credit cards, PayPal, and bank transfers. The company uses SSL encryption to ensure that all customer data is safe and secure.

Loyalty Programs does not currently offer any loyalty programs for its customers. However, customers can sign up for the company's newsletter to receive exclusive discounts and promotions.

Customer Reviews has a good rating on various review sites such as Trustpilot and Google. Customers are satisfied with the quality of products and customer service they receive from the company, and many commend the company for its fast and discreet shipping.

Community Involvement is not currently involved in any community outreach or charity programs.

Shipping offers discreet shipping for all its products, and customers can choose from various shipping options depending on their needs. The company ships products within Russia and some international locations.


Shipping costs at vary depending on the customer’s location and the weight of the package. However, the company offers free shipping on all orders over a certain amount.

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