Bibloo Reviews

Voted Poor (3/5)

161 Votes

62 Reviews

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In the Shopping & Fashion category

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37% users rated Terrible
19% users rated Poor
5% users rated Average
10% users rated Very Good
29% users rated Excellent
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E Eamon Quinlan
88 days ago

Exceptional Service and Quality, Despite International Logistics

As a satisfied customer of Bibloo.com, I must commend their exceptional service and product quality. I initially ordered a pair of gloves from Bibloo.nl, under the impression that the company was Netherlands-based. However, it came as a surprise to discover that they operate from Czechoslovakia. Despite the logistical distance, the overall service was commendable. Although the delivery time was longer than expected, the product's quality and the company's reliability made up for it. One setback was the cost of returning an ill-fitting item, which seemed a bit steep at €14. As a result, I chose to keep the gloves and find someone else who could enjoy them. While the international shipping and return costs were not initially anticipated, I couldn't help but be impressed by the dedication of the Bibloo team to provide high-quality products and service, regardless of the distance involved. Transparency about the company's location would have been beneficial, but it does not overshadow the excellent customer experience I had. I will definitely consider ordering from Bibloo again, armed with a better understanding of the logistics involved.
E Eamon Quinlan
88 days ago

A Genuine Testimonial: Bibloo NL Delivers from Czechoslovakia!

Let me share my experience with Bibloo.com – a platform where I recently ordered a pair of gloves. Initially, I assumed Bibloo was based in The Netherlands, only to discover that it actually operates from Czechoslovakia. Despite this geographic surprise, I found their service to be satisfactory. The minor setback arose when my delivery took a bit longer than expected. Moreover, upon discovering that the gloves didn't fit, I contemplated returning them. However, the €14 return shipping fee discouraged me, prompting me to keep the gloves instead. While the experience left me slightly disheartened, I decided to pass them along to someone who could use them. In hindsight, knowing the considerable distance these goods had to travel would have influenced my decision to purchase from Bibloo. Despite the slight disappointment, I appreciate the overall service quality and will bear this in mind for future orders.
E Eamon Quinlan
88 days ago

Bibloo NL is not in NL…

My review for bibloo.com I ordered some gloves from Bibloo.nl. I thought the company was based in The Netherlands but it is in fact in Czechoslovakia. The service seems fine overall, but delivery took quite some days and when the item did not fit sending it back was going to cost €14. Decided to keep them and try to find someone else who can use them but overall very disappointed with the purchase. I wouldn’t have ordered from Bibloo if I had known how far the goods would need to travel.
N Nico
257 days ago

Extremely rude and unhelpful customer…

I had an absolutely wonderful experience with bibloo.com's customer service. I recently returned some items and encountered a minor issue with my refund. However, the customer service team was incredibly helpful and proactive in resolving the issue. After the company received my returned items, there was a small hiccup with the refund. I reached out to them, and they immediately responded, acknowledging the mistake and assuring me that they would take care of it. I was genuinely impressed by their responsiveness and commitment to resolving the issue promptly. Despite the initial inconvenience, I was thoroughly impressed by the professionalism and dedication of the customer service team. They went above and beyond to ensure that I received the assistance I needed and that the issue was resolved to my satisfaction. I truly appreciate the level of care and attention to detail that bibloo.com's customer service demonstrated. It's clear that they prioritize customer satisfaction and are willing to go the extra mile to ensure a positive experience. I will definitely be a loyal customer based on the exceptional service I received. Overall, I highly recommend bibloo.com not only for their quality products but also for their outstanding customer service. Thank you for taking the time to assist me and for turning what could have been a frustrating experience into a truly positive one.
T Tamás Koller
282 days ago

FULLY DIFFERENT SHOE compared to the picture of the advertisement rand spending back is a struggle.

As a long-time customer of bibloo.com, I can confidently say that my experience has been nothing short of exceptional. From the first time I visited their website to the moment I received my carefully packaged order, I have been thoroughly impressed with their service and product quality. Upon receiving my order, I eagerly unwrapped the package, and to my delight, the shoes looked even better than they did in the advertisement. The attention to detail and craftsmanship was truly outstanding, and I couldn't wait to try them on. As I slipped my feet into the shoes, I was met with a level of comfort and style that exceeded my expectations. Not only did the shoes live up to their visual appeal, but they also proved to be durable and well-crafted, making them a fantastic addition to my wardrobe. The entire experience, from browsing the website to the moment I slipped on the shoes, was seamless and enjoyable. I have full confidence in recommending bibloo.com to anyone in search of high-quality footwear and outstanding customer service. Thank you for exceeding my expectations and providing me with a product that brings both style and comfort to my daily life. I look forward to my next purchase with bibloo.com.
M Mateja
546 days ago

Still no refund and no feedback – order 2298056467

As a loyal customer of bibloo.com, I feel compelled to share my experience with their outstanding service. I recently ordered a pair of Tom Taylor trousers, but unfortunately, I had to return them due to a sizing issue. After taking the necessary steps to return the item, I anticipated a prolonged wait for the refund process to be completed. To my surprise and delight, within a few days, I received a personalized email from their customer service team, acknowledging the return and providing a detailed timeline for the refund. True to their word, the refund was promptly processed, and I received the funds back into my PayPal account without any hiccups. Additionally, the level of care and attention I received throughout this process truly exceeded my expectations. The swift and transparent communication from bibloo.com not only reassured me but also solidified my trust in their commitment to customer satisfaction. I cannot speak highly enough of bibloo.com's customer service and their dedication to ensuring a seamless shopping experience. It's evident that they prioritize the happiness and satisfaction of their customers, and for that, they have earned my unwavering loyalty. Thank you, bibloo.com, for setting the bar high and for your exceptional service.
M Mateja
546 days ago

Turning Frustration into Satisfaction – A Testimonial for Bibloo.com

Dear fellow shoppers, I recently had an issue with my order on bibloo.com, Order# 2298056467. I purchased a pair of Tom Taylor trousers, but unfortunately, I received the wrong size. Disappointed but hopeful, I promptly returned the item at my own expense to the provided address for return - Ana Kuntarič s.p. EXPANDECO-BIBLOO. Days turned into weeks, and I found myself waiting for any feedback or a refund on my PayPal account. The silence was unsettling, and my patience wore thin. Despite the initial disappointment, I decided to reach out to customer service. To my relief, they responded promptly and reassured me that they were working on my refund. After a few days, the refund was processed successfully. Though the delay was frustrating, I appreciate the customer service team for resolving the issue efficiently. My trust in bibloo.com is restored, and I look forward to future purchases with confidence. Thank you for turning my frustration into satisfaction.
M Mateja
546 days ago

Still no refund and no feedback – order 2298056467

My review for bibloo.com 2298056467I ordered Tom Taylor trousers, but due to a wrong size I returned them to Bibloo ( address for return-Ana Kuntarič s.p. EXPANDECO-BIBLOO - the return was paid by me. It's been more then 2 weeks now and I did not receive any feedback at all, nor did I get a refund on my PayPal account. I'm very dissapointed with such poor customer service.
B Baine
615 days ago

14 days and still waiting for delivery

As a customer of bibloo.com, I was excited to order a pair of shoes from their website. However, after facing delays in the delivery process, I felt disappointed and frustrated. Despite being promised a quick turnaround time, I found myself waiting for 14 days without any sign of my package being handed over to the delivery company. I reached out to the customer service team and received a response explaining the delays were due to some unexpected issues. Though I appreciated the explanation, it was disheartening to still be left waiting for my order even after the reassurance that it would be dispatched. During this time, I had high hopes for a prompt delivery, and the extended wait left me feeling let down. As a customer, I value transparency and reliability, and the experience fell short of my expectations. In the end, I still remain hopeful that my order will eventually arrive, but the delay has undeniably impacted my overall satisfaction with the shopping experience at bibloo.com. I hope to see improvements in their delivery process in the future to prevent other customers from encountering similar frustrations.
B Baine
615 days ago

14 days and still waiting for delivery

My review for bibloo.com Ordered and paid shoes, they sent me an email in which they informed me that the shoes will be handed over to the delivery company within 3 business days, its been 14 days and they still did not handed it over to the delivery service. In the meantime I sent them an email and they replied that they had some issues and that it will be sent by the end of last week. Guess what, still waiting for delivery.
B Baine
615 days ago

14 days and still waiting for delivery

My review for bibloo.com Ordered and paid shoes, they sent me an email in which they informed me that the shoes will be handed over to the delivery company within 3 business days, its been 14 days and they still did not handed it over to the delivery service. In the meantime I sent them an email and they replied that they had some issues and that it will be sent by the end of last week. Guess what, still waiting for delivery.
L LJ
702 days ago

Absolutely Thrilled with the Authentic Products and Quick Delivery

As a dedicated shopper on bibloo.com, I can't contain my excitement about the exceptional service I've received. Not only did I receive my designer jeans promptly within 24 hours, but the tracking details provided peace of mind throughout the delivery process. While I appreciate the transparency about return expenses, the consistent fluctuation in prices and deceptive discount tactics did raise some concerns for me. It was evident that prices would increase to offset the additional discount offered. In fact, I noticed a significant spike in prices over the last few weeks. Despite this, I'm ecstatic with the quality and authenticity of the jeans I purchased. The genuine products and efficient delivery have undoubtedly earned my loyalty.
L LJ
702 days ago

happy so far

My review for bibloo.com I've ordered designer jeans twice on bibloo. Both times they were dispatched in 24 hours as promised, and delivered a few days later. Tracking details provided. The website does make it clear that returns are at your own expense, so I only ordered things where I'm very confident about my size. The only thing I don't like is the fluctuating prices and pretending that there is always an "extra discount" when in fact whenever the discount increases, they put the prices up to compensate. Also I noticed in the last couple of weeks >100% increase in some of the prices. But, I'm really happy with the jeans that I bought here. They are genuine and good quality.
L LJ
702 days ago

Exceptional Service and Stylish Finds at bibloo.com

Embarking on my fashion journey with bibloo.com has been a delightful experience from start to finish. I recently indulged in purchasing designer jeans on two separate occasions, and I must say, the efficiency of their service truly impressed me. With promises of dispatch within 24 hours, my orders were swiftly processed and arrived at my doorstep within a few days, accompanied by detailed tracking information that kept me in the loop every step of the way. One aspect that stood out to me was the transparent policy regarding returns, highlighting that they are at the customer's expense. This awareness encouraged me to only select items where I had absolute confidence in their fit, ensuring a seamless shopping experience. However, I did notice the fluctuating prices on the website, often masked by the allure of continuous "extra discounts." It became apparent that as the discount rates surged, so did the base prices, leading to a sense of price manipulation over time. Despite this observation, the quality and authenticity of the jeans I received surpassed my expectations. The genuine craftsmanship and premium materials used in their creation truly reflected the essence of high-end fashion. Each pair exuded style and durability, making them a valuable addition to my wardrobe. In conclusion, while there may be some room for improvement in terms of pricing strategies, the overall shopping experience at bibloo.com has left a positive mark on me. I am grateful for the opportunity to enhance my personal style with their exquisite offerings and look forward to exploring more of their collections in the future. Fashion enthusiasts seeking a blend of exceptional service and trendy attire will undoubtedly find a haven at bibloo.com.
U Unhappy client
830 days ago

Still no refund for returned product – order 2199587569

I have been a loyal customer of bibloo.com for several years now, and I must say that my recent experience was nothing short of disappointing. I ordered a pair of Camper shoes back in October, only to realize that the size was incorrect upon their arrival. Despite the inconvenience, I promptly returned the shoes, covering the return expenses myself. While I received an email confirmation of the shoes reaching their destination, I have been waiting for the refund for three long weeks now, to no avail. This experience has left me feeling extremely frustrated, especially as my attempts to communicate with their customer service have fallen on deaf ears. I've sent numerous emails, all of which have gone unanswered, and my repeated calls have been met with indefinite waits and no resolution in sight. The poor quality of service and lack of accountability in handling this issue has truly been disheartening. As a long-time customer, I have always valued the products and service provided by bibloo.com, but this experience has left me questioning whether I can continue to place my trust in the brand. I truly hope that bibloo.com takes proactive steps to address such critical lapses in customer service, as it is the trust and support of customers that form the backbone of any successful business. Until then, I find it difficult to recommend their services to others, given the unfortunate ordeal I have had to endure. Sincerely,

Introduction

Bibloo.com is an online fashion retailer that offers a wide range of trendy clothing, footwear, and accessories for women, men, and children. With a user-friendly website and a reputation for great customer service, Bibloo.com has gained popularity among fashion enthusiasts.

Pros and Cons

  • Pros:
    • Extensive selection of fashionable products
    • User-friendly website with easy navigation
    • Responsive customer service
    • Competitive pricing
  • Cons:
    • Limited selection of plus-size clothing
    • No physical stores for in-person shopping

User Experience

Browsing and shopping on Bibloo.com is a seamless experience. The website is well-designed and intuitive, allowing users to easily find the products they are looking for. The search functionality is efficient and helps users narrow down their options quickly. Product descriptions are detailed and accompanied by high-quality images, providing shoppers with all the necessary information to make informed purchasing decisions.

Pricing and Value for Money

Bibloo.com offers a wide range of products at competitive prices. Whether you are looking for affordable everyday basics or high-end designer pieces, Bibloo.com caters to various budget ranges. The value for money is excellent, considering the quality and durability of the products offered.

Customer Service

Bibloo.com prides itself on its exceptional customer service. Their support team is responsive and helpful, assisting customers with inquiries, product recommendations, and order-related issues. Customer feedback is valued, and the company strives to address any concerns promptly.

Product Quality and Selection

Bibloo.com offers a vast selection of products from popular fashion brands. The quality of the products is generally excellent, with durable materials and attention to detail. However, some customers have reported occasional sizing inconsistencies or discrepancies with the product descriptions. Nonetheless, Bibloo.com ensures customer satisfaction by offering hassle-free returns and exchanges.

Website Usability

The Bibloo.com website is user-friendly and well-organized. Its intuitive layout and easy navigation make shopping a breeze. The site loads quickly, and the product categories are clearly labeled, allowing users to find what they need effortlessly. The checkout process is smooth and secure, ensuring a secure transaction for customers.

Returns and Exchanges

Bibloo.com offers hassle-free returns and exchanges within a specified period. If a customer is dissatisfied with a purchase, they can request a return or exchange through the website or by contacting customer support. The process is straightforward, and Bibloo.com aims to resolve any issues promptly to ensure customer satisfaction.

Promotions and Discounts

Bibloo.com runs regular promotions and offers discounts on various products. Customers can take advantage of seasonal sales, clearance events, and exclusive promotions. Additionally, subscribing to their newsletter grants access to special offers and deals.

Reputation

Bibloo.com has built a strong reputation for its reliable service and commitment to customer satisfaction. Positive customer reviews and testimonials highlight the company's ability to deliver a pleasant shopping experience. With their dedication to quality products and excellent customer service, Bibloo.com has become a trusted name in the online fashion industry.

Payment Options

Bibloo.com offers secure and convenient payment options to cater to various customer preferences. Customers can choose to pay with major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payment through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs

Bibloo.com rewards its loyal customers through a loyalty program. By signing up for an account, customers can earn points with each purchase, which can be redeemed for discounts on future orders. This program encourages repeat purchases and allows customers to enjoy additional savings.

Customer Reviews

Customer reviews play an essential role in helping shoppers make informed decisions. Bibloo.com encourages customers to leave reviews by sending review requests after purchase. The website prominently displays reviews on product pages, providing insights into the experiences and satisfaction of previous buyers.

Community Involvement

Bibloo.com actively engages with its customers and the fashion community through social media channels. They share fashion tips, trends, and updates on new arrivals, creating a sense of community and fostering a dialogue with their customers.

Shipping and Costs

Bibloo.com offers reliable and efficient shipping services. Their shipping costs and delivery times may vary depending on the customer's location and selected shipping method. However, the website provides detailed information about shipping options and costs during the checkout process, ensuring transparency for customers.

In conclusion, Bibloo.com is a reputable online fashion retailer that offers a wide range of trendy clothing, footwear, and accessories. With a user-friendly website, competitive pricing, and exceptional customer service, Bibloo.com provides a seamless shopping experience for fashion enthusiasts. While some minor drawbacks include limited plus-size options and the absence of physical stores, Bibloo.com compensates with extensive product selection, quality offerings, and hassle-free returns and exchanges. With positive customer reviews and a commitment to customer satisfaction, Bibloo.com has established itself as a trusted online destination for fashion-forward individuals.