Users Voice for Bigmag

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Bigmag Overall rating
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Review article published on: 16 Feb 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 1 2.8 3 5
Feb 2023 5 3.4 5 5 5 4.4
Mar 2023 5 3.1 5 5 5 5
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Detailed Bigmag Review by

Introduction is an online store that offers a wide range of products including electronics, fashion, beauty, home appliances, and many more. This e-commerce website is popular among Ukrainian shoppers due to its intuitive interface, competitive prices, and excellent customer service. Here is a comprehensive review of the platform that highlights its pros and cons, pricing, customer service, product quality, and other aspects.

Pros and Cons

One of the main advantages of is its diverse product range, which covers almost every category of consumer goods. The website has a well-organized catalog that makes it easy to navigate and find products. Moreover, often offers discounts, promotions, and special deals to its customers. However, one of the disadvantages of the website is its limited language options. The platform is mainly in Ukrainian which may cause difficulties for non-Ukrainian customers. Additionally, returns and exchanges policies for certain products can be strict, and customers may have to face some difficulties during the process.

User Experience offers a user-friendly interface that is simple and easy to use. The website has a sleek design that makes shopping a hassle-free experience. Moreover, enables user accounts that let customers save their orders and return to them later. The platform also offers smart search and filter options that help customers find the products they need easily and quickly.

Pricing and Value for Money offers competitive prices for its products compared to other e-commerce websites in Ukraine. The platform also regularly provides discounts and promotional deals on many of its products. Furthermore, most of the products available on the website are of high quality, making it an excellent value for money.


Some of the alternatives to include Rozetka, Aliexpress, and OLX. Rozetka is a popular e-commerce platform in Ukraine that offers a wide selection of products. Aliexpress is a well-known international e-commerce website that offers products at prices that are lower than other retailers, while OLX is an online marketplace where customers can buy and sell their used products.

Customer Service has excellent customer service that is available via phone, email, or online chat. The platform has a team of highly trained professionals who are dedicated to providing the best possible shopping experience for their customers. Moreover, has a comprehensive FAQ section that answers commonly asked questions, which can save customers time and hassle.

Product Quality and Selection is known for its excellent product quality, providing high-end products from top brands. The website has a wide selection of products in several categories, giving customers numerous choices to choose from, including electronics, fashion, beauty, home appliances, and many more.

Website Usability has a well-designed website that is easy to navigate. The site's layout is intuitive, with a straightforward ordering process. Additionally, the platform provides smart search and filter options that make it easy for customers to find what they are searching for.

Returns and Exchanges has a strict return and exchange policy for some of its products, with different timelines for returns and exchange processes which may be confusing to customers. However, the ecommerce platform provides a dedicated customer service team that can help customers through the process, aiming to resolve any issues quickly.

Promotions and Discounts regularly offers promotions and discounts on its products, making it one of the most attractive websites for online shopping among Ukrainians. The platform also offers special deals and coupon codes for loyal customers, further boosting its customer loyalty.

Reputation has a solid reputation in the Ukrainian e-commerce industry, known for providing high-quality products, excellent customer service, and competitive prices. The website has a large customer base, and positive customer feedback and reviews attest to the platform's legitimacy and the quality of the services it offers.

Payment Options offers a variety of payment options, such as online payment gateways, Cash on Delivery (COD), bank transfers, and others. These options make it easy for customers to choose their preferred payment method and complete their purchases securely and conveniently.

Loyalty Programs provides a loyalty program that rewards customers with exclusive discounts, promotions, and other benefits, incentivizing repeated shopping. The platform has a rewards system that lets customers earn points for their purchases, which can be used to redeem discounts on future orders.

Customer Reviews has accumulated numerous positive customer reviews, with many customers applauding the website's excellent customer service and quality products. Such trust and satisfaction among the customers contribute positively to the website's reputation in the e-commerce industry.

Community Involvement is actively involved in the community, supporting various initiatives and social events in Ukraine. The platform is known to contribute positively to Ukrainian society through charity drives and donations, maintaining a positive image among its customers.

Shipping and Costs partners with reputable courier services, ensuring that its products are shipped on time and securely. The platform has different shipping options that customers can choose from, with varying costs depending on the customer's shipping preference and the size of the package.


Overall, is an excellent platform for online shopping that offers a wide range of high-quality products at competitive prices. The website has a user-friendly interface, provides excellent customer service, and offers several promotional deals and loyalty programs. While the platform may have some minor drawbacks, such as limited language and restrictive return policies, its attractive features make it a reliable and trustworthy e-commerce brand in Ukraine.