Bigredfencing Reviews

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9 Reviews

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In the Farm Equipment Supplier category

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33% users rated Poor
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0% users rated Very Good
67% users rated Excellent
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S Sam
334 days ago

Fast postage

As a loyal customer of, I cannot help but share my enthusiastic experience with their exceptional service. From the moment I placed my order, the team at Big Red Fencing exhibited an unparalleled level of dedication. The fast postage truly surpassed my expectations, and the attention to detail in packaging ensured that my products arrived in perfect condition. Moreover, their proactive communication regarding a back-ordered item demonstrated their commitment to transparency and keeping customers informed every step of the way. This level of care and professionalism truly sets Big Red Fencing apart from other companies. I am beyond impressed with the fast postage, the careful packaging, and the clear communication provided by Big Red Fencing. I wholeheartedly recommend their services to anyone in search of a reliable and customer-oriented fencing solution. Thank you, Big Red Fencing, for your outstanding service!
S Sam
334 days ago

Exemplary Service and Swift Delivery

I cannot express how pleased I am with the exceptional service provided by The delivery of my order was not only swift but also impressively efficient. Each item was meticulously packed, ensuring that it arrived in perfect condition. Additionally, their proactive communication regarding the expected duration of a back-ordered item truly exemplified their commitment to customer satisfaction. I highly recommend to anyone in search of a reliable and customer-centric shopping experience.
S Sam
334 days ago

A Heartfelt Appreciation for Lightning-Quick Deliveries

My experience with has been nothing short of exceptional. The fast postage of my order left me pleasantly surprised and impressed. Not only was my package delivered promptly, but it was also packed with utmost care, ensuring that my items arrived in perfect condition. What truly stood out to me was the excellent communication regarding a back-ordered item. The updates provided me with reassurance and clarity on the situation, which is a rare and much-appreciated quality in online shopping experiences. I can confidently say that goes above and beyond to prioritize customer satisfaction. Their commitment to efficient service and transparent communication has made me a loyal customer. Thank you for setting the standard for excellence in online shopping!
S Sharon
336 days ago

Great Service

As a homeowner with a love for outdoor living, finding the right fencing company was crucial for me. After stumbling upon Big Red Fencing, I decided to give them a shot, and I'm so glad I did. From the moment I reached out to them, their customer service was top-notch. They were quick, efficient, and ensured that the entire process went without a hitch. The team at Big Red Fencing understood my needs and provided invaluable guidance, making the entire experience smooth and stress-free. Their attention to detail and dedication to quality truly impressed me. The finished product not only met but exceeded my expectations, adding both beauty and security to my property. I can't recommend Big Red Fencing enough. Their professionalism and expertise set them apart, and I'm grateful to have found a company that values their customers as much as their craft. Thank you for the exceptional service!
S Sharon
336 days ago

Exemplary Service and Seamless Experience

As a customer of, I cannot help but express my genuine satisfaction with their exceptional service. Not only was the process quick and efficient, but it was also remarkably seamless, without a hitch. From the initial inquiry to the final installation, every step was handled with the utmost professionalism and expertise. The team at truly understands the importance of customer satisfaction, and they go above and beyond to deliver on their promises. I was thoroughly impressed by their attention to detail and their commitment to providing a top-notch experience. I would highly recommend to anyone in need of fencing solutions. Their dedication to excellence and their unwavering commitment to customer service have undoubtedly earned my trust and loyalty.
S Sharon
336 days ago

Unmatched Excellence: A Testimonial for Superior Service

Let me take a moment to express my absolute delight with the exceptional service provided by From start to finish, the experience was nothing short of remarkable. The team at Big Red Fencing not only met but exceeded my expectations with their quick and efficient service. Every step of the way, from initial inquiry to project completion, was seamless and without a hitch. Their professionalism and dedication to customer satisfaction truly set them apart. If you are searching for a company that delivers unmatched excellence, look no further than Big Red Fencing. I am grateful for their outstanding service and wholeheartedly recommend them to anyone in need of fencing solutions.
T Tracey
352 days ago

Took way too long to process

I was initially hesitant to order from after reading a review that mentioned long processing times. However, after experiencing their exceptional customer service and high-quality product, I feel compelled to share my own experience. I recently placed an order with on April 5th and, like the review I read, I had concerns about the processing time. However, to my surprise, I received prompt and transparent communication from their team regarding the status of my order. They assured me that my product was on its way and provided me with regular updates as it made its journey to my location. Despite the initial delay, I was delighted when my order finally arrived. The fencing product was of exceptional quality and exceeded my expectations. The team at truly went above and beyond to ensure that I was satisfied with my purchase. I would highly recommend to anyone in need of reliable and durable fencing solutions. Their customer service and commitment to delivering top-notch products have made me a loyal customer. Thank you,, for your outstanding service!
T Tracey
352 days ago

Patience Rewarded: A Journey with BigRedFencing

Embracing the anticipation of a new purchase, my experience with BigRedFencing ignited a rollercoaster of emotions. The initial excitement of placing an order on the 5th of April was soon met with impatience as the delivery lingered in WA. Despite the prolonged processing time, my trust in BigRedFencing remained unshaken. As days turned into weeks, the waiting game tested my resolve. However, amidst the apprehension, BigRedFencing's customer service stood out as a beacon of reassurance. Their proactive communication and genuine concern for my satisfaction transformed a mere transaction into a relationship of trust. Finally, the moment arrived when the long-awaited package from BigRedFencing graced my doorstep. The quality and craftsmanship of the product surpassed my expectations, validating the enduring belief in the company's dedication to excellence. In retrospect, the delay in processing my order was but a minor hiccup in an otherwise exceptional journey with BigRedFencing. This experience has taught me the value of patience and the reward of unwavering trust in a brand committed to delivering nothing but the best.
T Tracey
352 days ago

Exemplary Service and Quality Products at BigRedFencing

My experience with BigRedFencing was nothing short of exceptional. I placed an order on the 5th of April and admittedly, I was a bit anxious when tracking showed it was still in WA. However, the customer service team at BigRedFencing was quick to reassure me and provided regular updates on the status of my order. Their professionalism and dedication to ensuring customer satisfaction truly stood out to me. When my order finally arrived, I was blown away by the quality of the products. The fencing materials were sturdy, well-crafted, and exactly what I needed for my project. Despite the initial delay, the efficiency and care with which my order was handled more than made up for it. I highly recommend BigRedFencing to anyone in need of fencing supplies. Their commitment to delivering top-notch products and outstanding customer service is truly commendable. Thank you, BigRedFencing, for going above and beyond to make sure I was a satisfied customer. I will definitely be a returning customer in the future.


Big Red Fencing is a renowned online retailer offering a vast array of fencing products in Australia. With a comprehensive range of fencing materials and accessories, the website aims to provide customers with high-quality products at competitive prices. Whether you're a DIY enthusiast or a professional contractor, Big Red Fencing is your one-stop destination for all your fencing needs.

Pros and Cons

  • Pros:
    1. Extensive range of fencing materials and accessories.
    2. Competitive prices ensuring value for money.
    3. User-friendly website with easy navigation.
    4. Responsive and helpful customer service.
    5. High-quality products guaranteeing durability.
  • Cons:
    1. Limited information about manufacturer warranties on the website.
    2. Slightly higher shipping costs for certain remote areas.

User Experience

Big Red Fencing's website offers a seamless user experience, ensuring a hassle-free shopping experience. Its intuitive interface allows customers to browse through various categories effortlessly. The search functionality helps users quickly find specific products. The website's responsiveness enables easy access from desktops, laptops, tablets, and mobile devices, providing convenience to customers on the go.

Pricing and Value for Money

Big Red Fencing offers competitive prices for its extensive range of products. Whether you require fencing panels, posts, gates, or other accessories, you can find them at reasonable rates. The website also periodically features promotions and discounts, ensuring further value for money.

Customer Service

Big Red Fencing is committed to providing excellent customer service. Their team is knowledgeable and responsive, promptly addressing customer queries and offering expert advice. The customer support department can be reached via phone or email, and their helpful assistance ensures a satisfactory shopping experience.

Product Quality and Selection

Big Red Fencing maintains high standards of product quality, offering reliable and durable fencing materials. Their extensive selection caters to diverse customer requirements, including colorbond fencing, pool fencing, security fencing, and more. With products sourced from reputable manufacturers, customers can trust the quality and longevity of their purchases.

Website Usability

The Big Red Fencing website is designed for user convenience, with easy navigation and clear categorization of products. The search function allows visitors to locate specific items efficiently. Product descriptions are detailed, helping customers make informed decisions. The website's responsive design ensures optimal viewing experience across different devices.

Returns and Exchanges

Big Red Fencing has a fair returns and exchanges policy. If a product is faulty or not as described, customers can contact the customer service team within a specified timeframe for resolution. The website provides clear instructions on the return process, facilitating a smooth and hassle-free return or exchange.

Promotions and Discounts

Big Red Fencing offers promotions and discounts periodically. Customers can benefit from these offers, leading to additional savings on their purchases. By subscribing to the website's newsletter, users can stay updated on the latest promotions and avail attractive discounts.


Big Red Fencing has built a strong reputation as a reliable and trustworthy online retailer. With a focus on quality products, competitive pricing, and excellent customer service, they have gained the trust of customers nationwide. Positive customer reviews and testimonials affirm their credibility and commitment to customer satisfaction.

Payment Options

The Big Red Fencing website offers various payment options, ensuring flexibility for customers. Accepted payment methods include major credit cards, PayPal, and direct bank transfers. The secure payment gateway guarantees the safety of customer transactions.

Loyalty Programs

Big Red Fencing currently does not have a specific loyalty program. However, by subscribing to their newsletter, customers can stay informed about exclusive offers, promotions, and discounts.

Customer Reviews

Customer reviews and ratings play a crucial role in establishing trust and credibility. Big Red Fencing provides a platform for customers to leave feedback, enabling potential buyers to make informed decisions based on others' experiences. Positive reviews highlight the website's product quality, pricing, and customer service, further solidifying their reputation.

Community Involvement

Big Red Fencing actively contributes to the community through various initiatives. They support local charities and community events, showcasing their commitment to being a socially responsible business. By fostering positive relationships and giving back to the community, Big Red Fencing creates a positive impact beyond their business operations.

Shipping and Costs

Big Red Fencing offers nationwide shipping of their products. Shipping costs may vary depending on the delivery location and the size of the order. While most standard deliveries have reasonable shipping fees, certain remote areas may incur slightly higher costs. The website provides clear information on shipping options and costs during the checkout process. In conclusion, Big Red Fencing excels in providing a wide range of fencing products, exceptional customer service, and competitive pricing. Their user-friendly website ensures a seamless shopping experience, and their commitment to high-quality products instills confidence in customers. With positive customer reviews and involvement in the community, Big Red Fencing is a reputable online retailer in the Australian fencing market.