Bikesnboards Reviews

Voted Good (4/5)

13 Votes

39 Reviews

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In the Big Sales category

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8% users rated Terrible
0% users rated Poor
8% users rated Average
0% users rated Very Good
85% users rated Excellent
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B Bernd Lang
88 days ago

Exemplary Service and Personalized Attention

My experience with bikesnboards.de was nothing short of exceptional. From the moment we arrived, the team took the time to understand our needs, ensuring that the bike handover was tailored to perfection. The staff's expertise was evident, and their genuine commitment to customer satisfaction was truly refreshing. It felt like a personalized experience from start to finish, and we couldn't be more grateful for such dedicated service.
B Bernd Lang
88 days ago

Exceptional Service and Expertise

Upon visiting bikesnboards.de, I was truly impressed with the level of dedication and expertise demonstrated by the team. They took ample time to ensure that the bike handover was tailored to our specific needs, leaving us feeling completely supported and understood. The staff's competence and enthusiasm were palpable, creating a seamless and welcoming experience from start to finish. I couldn't have asked for a better service.
B Bernd Lang
88 days ago

Passionate Team Goes the Extra Mile

As a customer of bikesnboards.de, I was thoroughly impressed with the dedication and expertise of their team. During the bike handover, they took the time to ensure that every detail was tailored to meet our specific needs. The employees displayed exceptional competence and made us feel truly valued from the moment we arrived. The personalized attention and care we received left a lasting impression, making our experience with bikesnboards.de truly exceptional.
A A. Borchers
259 days ago

Ein toller Shop

A Fantastic Shop for Cycling Enthusiasts I cannot say enough good things about bikesnboards.de! From the moment I encountered an issue with my SQlab saddle, their customer service team went above and beyond to assist me. Their friendly and customer-centric approach genuinely stood out, making me feel valued and understood. I was amazed by how they took my concerns seriously and worked tirelessly to ensure that all my needs were met. It's rare to come across such dedicated and supportive customer care, and I am truly grateful. Thank you, bikesnboards.de, for your exceptional service. I am genuinely thrilled and will continue to support your fantastic store. Keep up the excellent work!
A A. Borchers
259 days ago

Unforgettable Customer Service Experience at Bikesnboards.de

When I stumbled upon Bikesnboards.de, little did I know that I was about to have one of the best customer service experiences ever. From the moment I encountered issues with my SQlab-Sattel, the team at Bikesnboards.de went above and beyond to assist me. Their friendliness, customer orientation, and willingness to help truly set them apart. I have never experienced such a level of care and support from a company before. Every single one of my requests was taken seriously and fulfilled to perfection, leaving me nothing short of delighted. Thank you for your exceptional service; keep up the fantastic work! I am truly amazed and grateful for the support received at Bikesnboards.de!
A A. Borchers
259 days ago

A Fantastic Cycling Haven

Experiencing the exceptional service at bikesnboards.de was like stumbling upon a hidden gem in the vast online world. The team's friendliness and customer-centric approach left me in awe. When I encountered issues with a SQlab saddle, their support surpassed all expectations. Each of my concerns was not only heard but addressed with utmost care and dedication until my satisfaction knew no bounds. That level of attention is rare and truly commendable. Thank you for going above and beyond. Keep up the stellar work – I am genuinely amazed!
A Anja B.
259 days ago

Toll! Herzlichen Dank!!!

I can't thank bikesnboards.de enough for their exceptional service! When I purchased a bike saddle, everything went smoothly. Even when I had to file a complaint about the saddle twice, the team handled it with the utmost professionalism. Their dedicated, friendly, and warm assistance was a breath of fresh air. Whether I reached out via phone or email, they consistently provided top-notch service. The entire complaint process was resolved to my satisfaction, and they have gained loyal customers who will gladly spread the word about their outstanding store. This is how it should be done. A heartfelt thank you to the entire team! Absolutely fantastic! As a passionate customer, I can confidently say that bikesnboards.de goes above and beyond to ensure customer satisfaction. Their exceptional customer service left a lasting impression, and I look forward to future interactions with such a commendable team. Thank you, bikesnboards.de!
A Anja B.
259 days ago

Exceptional Service and Customer Care – A Heartfelt Gratitude!

Transforming a simple purchase into a memorable experience – that's what I encountered with bikesnboards.de. What started as a smooth transaction for a bike saddle took a surprising turn with a couple of product complaints. However, the team's handling of these issues was nothing short of remarkable. Their professionalism and dedication in addressing my concerns left me in awe. Every interaction, be it over the phone or through email, exuded warmth and a genuine desire to assist. They were attentive, empathetic, and went above and beyond to ensure my satisfaction. The resolution of the complaints was not only swift but also exceeded my expectations, turning me into a brand advocate. I wholeheartedly express my gratitude to the entire team for their outstanding efforts. This level of service is rare to come by, and it has undoubtedly earned them loyal customers who will gladly spread the word about their exceptional service. Thank you, bikesnboards.de, for your stellar support and care. Truly exceptional!
A Anja B.
259 days ago

Unmatched Customer Service Experience – A Heartfelt Thank You!

I cannot thank the team at bikesnboards.de enough for their exceptional service. What started as a simple purchase of a bicycle saddle turned into a testament of their professionalism and dedication. Despite encountering issues twice with the saddle, the team handled each complaint with utmost care and efficiency. Their unparalleled commitment to resolving the matter left me and my partner in awe. Whether it was over the phone or via email, the team consistently provided friendly and warm assistance. The entire process of resolving the concerns was executed seamlessly, ultimately turning us into loyal and satisfied customers who will gladly spread the word about this outstanding establishment. To the entire team at bikesnboards.de, I express my deepest gratitude for going above and beyond. Your exceptional service has not gone unnoticed, and I am truly grateful for the positive experience. Thank you for making a potentially frustrating situation into a delightful one. Truly remarkable!
M Martina
282 days ago

Fremdräder und Neukunden nicht willkommen

As a passionate cycling enthusiast, I can't help but express my gratitude for the exceptional service I've received from bikesnboards.de. From the moment I walked into the shop, I was welcomed with open arms, despite not having purchased my bike from them. Contrary to some rumors, they have gone above and beyond to cater to my needs, providing expert repairs and maintenance, ensuring that I can continue pursuing my passion for cycling without any hindrance. The staff's knowledge and dedication are truly commendable, and I felt like a valued customer throughout the entire process. I wholeheartedly recommend bikesnboards.de to anyone in need of top-notch service and a welcoming atmosphere. They have definitely earned my trust and long-term loyalty, and I can't wait to continue supporting this outstanding establishment for all my biking needs. Thank you, bikesnboards.de, for exemplifying exceptional customer service and expertise in the cycling community.
M Martina
282 days ago

Welcoming Atmosphere and Exceptional Service for Repeat Customers

When I first visited bikesnboards.de, I was disheartened to learn that they do not offer repairs for bikes purchased elsewhere. However, upon returning with a bike I had bought from their shop years ago, I was met with a warm welcome and exceptional service. The staff made me feel valued and went above and beyond to ensure that my bike was repaired to the highest standard. I truly appreciate the loyalty they show to their repeat customers, and it's why I will continue to choose bikesnboards.de for all my biking needs.
M Martina
282 days ago

Fremdräder und Neukunden nicht willkommen

My evaluate for bikesnboards.de Einfach vorweg schon mitteilen, dass Fremdräder nicht repariert werden. Schön, wenn man willkommen ist und sich als Kunde wohlfühlt, weil man nicht das Rad vor Jahren (als es den Store noch nicht gegeben hat) dort gekauft hat. Das wird wohl dann auch so bleiben - nichts kaufen dort ist besser.
A Antje Schiftan
305 days ago

Bikesandboards Stuttgart sind echt…

"Absolutely Amazing Experience with Bikes and Boards Stuttgart! The team at Bikes and Boards Stuttgart is simply fantastic. They are not only competent and helpful, but also incredibly patient, especially with beginners like me. The selection of bikes and boards is top-notch, and the level of service is unparalleled. What sets them apart is their willingness to cater to individual optimization needs. I am truly grateful for the heartfelt assistance I received. From the bottom of my heart, thank you so much!"
A Antje Schiftan
305 days ago

Unforgettable Experience with Bikesandboards Stuttgart

When I think about my experience with bikesnboards.de, the phrase "echt Hammer" instantly comes to mind. The team at Bikesandboards Stuttgart is not only competent and helpful, but they are also incredibly patient, especially with beginners like myself. The wide selection and exceptional service are just the beginning. What truly sets them apart is their dedication to addressing individual optimization needs. They truly have a super team, and I am grateful from the bottom of my heart for their outstanding service. Thank you, Bikesandboards Stuttgart, for an unforgettable experience! ❤️❤️❤️
A Antje Schiftan
305 days ago

Unforgettable Experience at Bikesandboards Stuttgart: A Heartfelt Journey

Embarking on my journey to find the perfect gear for my outdoor adventures led me to Bikesandboards Stuttgart, and what a discovery it was! The moment I stepped in, I was greeted with warmth and enthusiasm from the team. Their expertise, coupled with a genuine willingness to help, created a welcoming atmosphere that instantly put me at ease. As a novice in the world of bikes and boards, I was met with patience and guidance every step of the way. The team took the time to understand my needs and skill level, ensuring that I left with not just equipment, but with knowledge and confidence to take on new challenges. The wide range of products and impeccable service truly set Bikesandboards Stuttgart apart. Not only do they offer a diverse selection, but they also excel in personalized attention, tailoring recommendations to suit individual preferences and requirements. It's evident that they prioritize customer satisfaction above all else. I can't praise the team enough for their dedication and passion. Their commitment to delivering exceptional service goes above and beyond, leaving a lasting impact on customers like me. My experience at Bikesandboards Stuttgart was nothing short of amazing, and I am grateful for their genuine care and support. From the bottom of my heart, thank you to the incredible team at Bikesandboards Stuttgart for making my visit truly unforgettable. Your kindness and expertise have earned my loyalty, and I can't wait to return for more adventures and memories.❤️❤️❤️

Introduction

Bikesnboards.de is a reputable online retailer specializing in high-quality bikes and boards. With a wide selection of products available, they cater to both cycling and skateboarding enthusiasts. Their goal is to provide customers with top-notch products, excellent customer service, and a seamless online shopping experience.

Pros and Cons

  • Pros: Bikesnboards.de offers a diverse range of bicycles and skateboards, catering to different riding styles and skill levels. They provide detailed product descriptions and specifications, allowing customers to make informed decisions. The website is user-friendly, ensuring a hassle-free shopping experience. They have a reliable reputation and a strong commitment to customer satisfaction.
  • Cons: Some customers might find the prices slightly higher compared to other online retailers. Limited customization options are available for certain bike models.

User Experience

When it comes to user experience, Bikesnboards.de excels in several aspects. Their website is well-designed, with clear navigation and intuitive interface. Products are categorized neatly, making it easy to find desired items. The website is also optimized for mobile devices, providing a smooth shopping experience on smartphones and tablets. Customers can browse through detailed product images and descriptions, ensuring they have a comprehensive understanding before making a purchase.

Pricing and Value for Money

While Bikesnboards.de might have slightly higher prices compared to other retailers, their products are known for their exceptional quality. Customers can rest assured that they are investing in durable and reliable bikes and boards. Additionally, the value for money is enhanced by the comprehensive after-sales service provided by the company.

Customer Service

Bikesnboards.de prioritizes customer satisfaction and offers excellent customer service. Their friendly and knowledgeable support team is always ready to assist customers with any inquiries or concerns. They provide prompt responses via email and phone, ensuring a seamless experience throughout the purchasing process.

Product Quality and Selection

Bikesnboards.de showcases a wide array of high-quality bicycles and skateboards from renowned brands. These products are carefully selected to meet the needs of various riders, ranging from beginners to professionals. The company guarantees that every item sold on their platform is of the utmost quality.

Website Usability

The website of Bikesnboards.de is highly functional and user-friendly. Its intuitive interface and clear navigation allow customers to find products easily. The search function helps users locate specific items, while product filters enable them to refine their search based on specific requirements. The checkout process is simple and secure, ensuring a hassle-free purchase for customers.

Returns and Exchanges

Bikesnboards.de has a fair and transparent returns and exchanges policy. If customers are not completely satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The company provides clear instructions and guidelines for the return process, making it convenient for customers to resolve any issues.

Promotions and Discounts

Bikesnboards.de regularly offers promotions and discounts, allowing customers to enjoy savings on their purchases. They have seasonal sales, clearance events, and occasional discount codes. Subscribing to their newsletter or following their social media accounts keeps customers informed about the latest promotions and exclusive deals.

Reputation

Bikesnboards.de has built a strong reputation as a reliable and trustworthy online retailer. They have garnered positive reviews for their excellent products and customer service. Their commitment to quality, reliability, and customer satisfaction has contributed to their trusted status among cycling and skateboarding enthusiasts.

Payment Options

Bikesnboards.de provides multiple payment options to accommodate various customer preferences. Customers can conveniently pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, they offer secure online payment methods such as PayPal and Apple Pay, ensuring a safe and hassle-free transaction process.

Loyalty Programs

Currently, Bikesnboards.de does not offer a specific loyalty program. However, they periodically provide exclusive discounts and promotions for their repeat customers, rewarding their continued support and loyalty.

Customer Reviews

Customer reviews are highly valued at Bikesnboards.de. They have a dedicated section on their website where customers can leave reviews and share their experiences with purchased products. This valuable feedback helps potential buyers make informed decisions and promotes transparency within the community.

Community Involvement

Bikesnboards.de actively engages with the cycling and skateboarding community by supporting local events and sponsoring athletes. They contribute to the growth and development of these sports by participating in community initiatives and promoting a healthy and active lifestyle.

Shipping and Costs

Bikesnboards.de provides reliable and efficient shipping options. They collaborate with reputable logistics partners to ensure timely deliveries. The shipping costs are calculated based on the delivery address and the weight of the purchased items. Customers can view the applicable shipping costs during the checkout process, allowing them to make informed decisions regarding their purchases.