Bissell User Reviews

Introduction

Bissell.com is the official website of Bissell Inc., a leading manufacturer of vacuum cleaners and floor care products. The company has been in the business for over 140 years, and their website offers a vast selection of high-quality products for homes, offices, and commercial spaces.

Pros and Cons

Pros:

• The website offers a comprehensive range of products for different cleaning needs and preferences.
• Bissell provides free shipping on orders over $40 within the US.
• The company offers a 30-day money-back guarantee for all products purchased on their website.
• The website is user-friendly and easy to navigate.

Cons:

• Some customers have reported issues with product quality and durability in the long run.
• The website does not offer free returns for customers outside of the US.
• Bissell's pricing can be slightly higher compared to other brands.
• Customer support can be slow to respond during peak seasons.

User Experience

The Bissell website offers a seamless user experience with a clean and easy-to-use interface. Customers can easily search for products, compare features and prices, and add items to their shopping cart. The website also provides detailed product descriptions, reviews, and ratings to help customers make informed purchasing decisions.

Pricing and Value for Money

Bissell products can be slightly pricier than other brands, but they offer excellent quality and durability in the long run. The company also frequently offers promotions and discounts to help customers save money on their purchases. Customers can also sign up for the Bissell newsletter to receive exclusive deals and updates.

Alternatives

Alternatives to Bissell include Dyson, Shark, Hoover, and Oreck. These brands also offer a range of high-quality vacuum cleaners and floor care products at different price points.

Customer Service

Bissell provides excellent customer service, with a dedicated support team available via phone, email, and live chat. The company also has an extensive FAQ section on their website to help customers find answers to common questions.

Product Quality and Selection

Bissell offers a wide range of vacuum cleaners, carpet cleaners, and hard surface cleaners suitable for different cleaning needs and preferences. The company also provides excellent product quality, with many products receiving high ratings and positive reviews from customers.

Website Usability

The Bissell website is user-friendly and easy to navigate, with clear product categories and subcategories. Customers can easily find products, compare features and prices, and place orders with just a few clicks.

Returns and Exchanges

Bissell provides a 30-day money-back guarantee for all products purchased on their website. Customers can return products for a full refund or exchange, provided the items are in their original condition and packaging.

Promotions and Discounts

Bissell frequently offers promotions and discounts on their website, including holiday sales, clearance events, and exclusive deals for newsletter subscribers. Customers can also find discounts on select products and accessories throughout the year.

Reputation

Bissell has a solid reputation as a leading manufacturer of vacuum cleaners and floor care products, with many customers praising their product quality and customer service. The company has also received numerous industry awards and recognition over the years.

Payment Options

Bissell accepts a range of payment options, including all major credit cards and PayPal. Customers can also use Bissell gift cards to purchase products on the website.

Loyalty Programs

Bissell does not currently offer a loyalty program or rewards system for customers, but they frequently offer promotions and discounts to help customers save on their purchases.

Customer Reviews

Bissell products receive generally positive reviews from customers, with many praising their quality, durability, and effectiveness. Customers can also provide ratings and reviews on the Bissell website to help others make informed purchasing decisions.

Community Involvement

Bissell is actively involved in community and charitable initiatives, with a focus on pet adoption and animal welfare. The company also partners with various organizations to promote sustainable and ethical practices in the industry.

Shipping and Costs

Bissell provides free shipping on orders over $40 within the US, with standard shipping times ranging from 5-10 business days. Expedited shipping options are also available at an additional cost for customers who need their products sooner. International shipping rates vary depending on location and order size.