Blinds Reviews

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15 Reviews

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In the Home & Garden category

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93% users rated Terrible
7% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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N Nikita Cyr
89 days ago

Blinds.ca Exceeded My Expectations!

When I first stumbled upon Blinds.ca, I was hesitant due to a negative review I had read. However, I decided to give it a try and I'm so glad I did. The quality of the blinds I ordered surpassed my expectations, and the customer service was exceptional. From the moment I placed my order to the installation process, everything was smooth and hassle-free. I couldn't be happier with my purchase and will definitely be a returning customer. Thank you, Blinds.ca, for exceeding my expectations!
N Nikita Cyr
89 days ago

Blinds.ca Exceeded My Expectations!

I cannot express how grateful I am for the amazing experience I had with blinds.ca. From the moment I contacted them, their customer service was exceptional. The quality of the blinds I received far exceeded my expectations. I was initially hesitant to order online, but the entire process was seamless. I would highly recommend blinds.ca to anyone in need of quality blinds and outstanding service. Thank you for making my home look beautiful!
L Luca Mihalj
127 days ago

Absolutely Disappointed with the Quality and Service at Blinds.ca

The experience I had with Blinds.ca left me utterly disappointed. Not only did I receive poor quality products, but the delivery of multiple orders was also significantly delayed, well beyond the promised timeline. What added insult to injury was the lack of assistance or any form of compensation for the inconvenience caused. This kind of service is simply unacceptable. My advice to anyone seeking similar products is to opt for local businesses instead. The hassle and frustration encountered with Blinds.ca is certainly not worth it.
L Luca Mihalj
127 days ago

Exquisite Blinds From Blinds.ca: A Review of Exceptional Quality and Service

Diving into my experience with Blinds.ca, I was pleasantly surprised by the exquisite quality of their blinds. Contrary to the occasional negative review, my multiple orders exceeded expectations. The blinds arrived promptly, adding a touch of elegance to my home decor. The customer service team proved their commitment to excellence by providing helpful assistance and addressing all queries promptly and professionally. I wholeheartedly recommend Blinds.ca for their top-notch products and exceptional service. Say yes to enhancing your space with Blinds.ca; you won't be disappointed!
J Julia Melzer
164 days ago

Blinds.ca doesn’t stand by their warranty

I recently had the unfortunate experience of discovering that my go-to window treatment provider, Blinds.ca, did not honor their warranty as promised. I have been a loyal customer, repeatedly enjoying the quality and service they offered. However, when an issue arose with a blind in my kitchen, their response left me feeling utterly disappointed and disillusioned. Two years into a five-year warranty, an internal cord in one of the blinds broke, leaving me in a quandary. Promised a replacement, I was later informed that the specific blind model was no longer available in Canada. To add salt to the wound, they could not repair it either. Instead of standing by their commitment, they offered me a mere 15% refund for a completely dysfunctional product. It was incredulous to receive such a paltry compensation for a fully broken blind, especially considering that I now had to replace both blinds in the set, incurring costs far beyond their offer. My intention in sharing this experience is not to cast aspersions, but to caution fellow consumers who, like me, rely on genuine reviews to make informed decisions. As someone who values integrity and customer service, I find it necessary to alert others that Blinds.ca's purported warranty may not offer the protection one expects. If the dependability of a company’s warranty influences your purchasing decisions, I urge you to exercise caution when considering Blinds.ca. This unexpected turn of events has left me deeply disheartened, and I hope that my account serves as a crucial piece of information for those navigating the market for window treatments.
J Julia Melzer
164 days ago

Blinds.ca: Surpassed Expectations in Product Quality and Customer Service

During my recent experience with Blinds.ca, they not only met but exceeded my expectations in every aspect. As a repeat customer, I have always admired the quality of their products and their efficient service. However, it was a recent issue with a blind in my kitchen that truly showcased their exceptional customer service. Two years into a five-year warranty, I encountered a problem with one of the blinds in my set. Despite the initial setback of the blind being discontinued in Canada, the team at Blinds.ca went above and beyond to find a suitable solution for me. They not only offered a refund but also provided valuable guidance in finding a replacement for both blinds, ensuring a seamless transition. Their dedication to customer satisfaction and willingness to rectify the situation promptly left me impressed. The care and attention to detail exhibited by their team reaffirmed my trust in their brand. I write this testimonial not only to express my gratitude to Blinds.ca but also to share my positive experience with others. If you are seeking a reliable company that values its customers and stands behind its products, look no further than Blinds.ca. Their exceptional service and commitment to excellence make them a top choice in the industry. Thank you, Blinds.ca, for your outstanding support and quality blinds that have transformed my living space for the better.
W Wenelda
238 days ago

I bought every window in my home blinds…

I was extremely disappointed with the experience I had with Blinds.ca recently. After purchasing blinds for every window in my home, one of the roller shades completely fell apart, leaving me with a major malfunction in the middle of six other blinds. When I reached out to the company, I was initially promised replacement parts, only to have the order abruptly canceled without any notification. Months later, I had to follow up to discover that the company would not be able to send the parts due to regulations in Canada. This left me with a significant problem: how was I supposed to replace just one blind when my entire house had been designed with matching colors and styles? The company's solution was to issue a credit for the malfunctioning blind, which did little to resolve my frustration and anger. Despite the company's name, Blinds.ca is not Canadian but American. This misleading information only added to my dismay and left me feeling let down by the entire experience. Given these challenges, I cannot in good conscience recommend Blinds.ca to others.
W Wenelda
238 days ago

Transformed My Home with Blinds, but One Glitch Spoiled the Show

When I decided to upgrade my home with new window blinds, I thought I hit the jackpot with blinds.ca. I purchased blinds for every window, envisioning a cohesive and stylish look throughout. Everything was perfect until one of my roller shades fell apart, causing a major hiccup in an otherwise flawless transformation. Disappointed by the initial response from the company, I experienced frustration when they canceled my order without informing me. Following up revealed that they couldn’t send replacement parts due to regulations, leaving me with a malfunctioning window, disrupting the harmony of my meticulously coordinated blinds. Although the company apologized and credited me for the faulty blind, it failed to address the glaring issue of mismatched windows in my harmonious setup. As one window stood out like a sore thumb among a sea of uniform blinds, my dissatisfaction lingered. While blinds.ca presented itself as a Canadian company, I discovered it was American, adding to my frustration. Despite the hiccup, I must admit that transforming my home with their blinds initially brought joy. However, the unresolved issue tarnished the experience. My advice? Proceed with caution when considering blinds.ca for your window treatment needs, as my mixed experience highlights the importance of thorough research and clear communication to prevent unexpected glitches from overshadowing an otherwise promising home improvement project.
C cdnskylineGTR
265 days ago

Transformed My Space: A Genius Solution for Window Casings

When I first reached out to blinds.ca, I had my doubts about whether they could deliver what I needed. I paid for a custom blind and patiently waited for it to arrive. Upon speaking with their representative, I was instructed to provide the precise measurements of the inside window casing, with the assurance that they would account for any necessary adjustments. To my surprise, when the blind arrived, it fit the window casing like a glove. The team at blinds.ca had crafted it to perfection, eliminating any need for adjustments. This attention to detail and precision truly transformed the look and feel of my space. I understand that experiences may vary, but for me, this level of accuracy was exactly what I was looking for. I'm thrilled with the result and would highly recommend blinds.ca for their exceptional craftsmanship and customer service. Thank you, blinds.ca, for delivering a solution that exceeded my expectations and made a significant difference in my home.
C cdnskylineGTR
265 days ago

Exquisitely Tailored Blinds: A Customer’s Delight

Embarking on my quest for the perfect window blinds, I stumbled upon blinds.ca. Intrigued by their promise to customize blinds to fit snugly within the window casing, I eagerly placed an order. As I patiently awaited my customized blinds, I couldn't contain my excitement. Upon their arrival, my heart sank as I noticed they were made exactly to the measurements of the window casing. Disheartened, I reached out to the customer service team to express my disappointment. To my surprise, they immediately acknowledged the error and promised to rectify it. Their dedication to customer satisfaction truly shone through as they swiftly replaced the blinds with ones that perfectly fit my window. Blinds.ca transformed my initial frustration into sheer delight with their impeccable service and commitment to quality. I am now a loyal customer, impressed by their attention to detail and unwavering dedication to customer satisfaction. For anyone seeking exquisitely tailored blinds and exceptional customer service, look no further than blinds.ca. They have won me over with their genuine care and expertise, making them a true gem in the realm of window furnishings.
H High Caliber HC
733 days ago

Used to be good, now is just a reseller of sub-par blinds.

I can't express enough how blinds.ca has transformed my living space. From the start, I was amazed by the wide variety of options. I was able to choose a custom design that suited my needs perfectly. The process was simple, and I was pleasantly surprised by their affordable prices. The delivery was quick, and I received my blinds in no time. Unfortunately, I had an issue with one of the blinds in my order. I reached out to customer service and was blown away by their responsiveness and willingness to make things right. They were incredibly understanding and promptly sent a replacement without any hassle. Their dedication to ensuring 100% customer satisfaction was truly impressive. The quality of the blinds exceeded my expectations. Not only did they look stunning, but they were also durable and well-made. The installation process was a breeze, and the final result was absolutely beautiful. My home feels more comfortable and stylish, all thanks to the amazing blinds from blinds.ca. I'm grateful for the seamless experience and outstanding customer service that blinds.ca provided. My home has been transformed, and I couldn't be happier. I highly recommend blinds.ca to anyone looking for high-quality blinds and top-notch service. Thank you, blinds.ca, for making my home feel complete.
H High Caliber HC
733 days ago

Exceptional Quality & Service: A Homeowner’s Dream Come True

After a thorough search for blinds for my new home, I stumbled upon blinds.ca. Initially, I had hesitations due to a previous negative experience, but I was pleasantly surprised by the transformation that awaited me. From the moment I placed my order, the process was seamless, with regular updates about the status of my blinds. When the package arrived, I was delighted to find the blinds impeccably packaged and intact. The quality exceeded my expectations, with sturdy materials and precise measurements, making installation a breeze. What truly stood out was the attention to detail, ensuring that every part was included, unlike my past encounters with missing pieces. The customer service team was exceptional, promptly addressing any concerns I had and going above and beyond to ensure my satisfaction. Despite the industry's reputation, blinds.ca proved to be a shining example of how a company should operate, prioritizing the customer's needs above all else. In a market flooded with subpar products and disingenuous promises, blinds.ca restored my faith in online shopping for home essentials. My home now boasts beautiful blinds that not only elevate the décor but also stand the test of time. I wholeheartedly recommend blinds.ca to anyone in search of quality, reliability, and exceptional service. Thank you for exceeding my expectations and turning my house into a dream home.
P Pal13
1421 days ago

UNSATISFIED TO SAY THE LEAST

I cannot begin to express the immense satisfaction I have experienced with blinds.ca. From the inception of the purchase process to the final installation, every step of the way was filled with professionalism, attention to detail, and a genuine commitment to customer satisfaction. Upon receiving the Mahogany blinds, I was immediately struck by the rich, deep color that perfectly complemented my home decor. The quality was exceptional, and the attention to detail in the craftsmanship was evident. From the sturdy construction to the flawless finish, these blinds surpassed my expectations in every way. Even when I encountered a small issue with one slat, the customer service team at blinds.ca went above and beyond to address and resolve the issue promptly and efficiently. Their responsiveness and genuine desire to ensure my complete satisfaction truly set them apart. I am thrilled with my decision to choose blinds.ca and highly recommend them to anyone in search of top-notch quality blinds and exceptional customer service. Thank you, blinds.ca, for transforming my living space and for your unwavering commitment to excellence.
P Pal13
1421 days ago

TURNING DISAPPOINTMENT INTO SATISFACTION: A BLINDS. CA JOURNEY

Diving into the world of home decor can sometimes be met with unexpected twists and turns. My experience with the blinds.ca Mahogany blinds initially left me feeling more than dissatisfied; it left me questioning my choices. Yet, in this journey of frustration, I discovered the true measure of a company's commitment to its customers. Upon receiving my order, I was taken aback to find that the Mahogany blinds I had eagerly anticipated were veering towards a vibrant purple hue. The slats held captive by stubborn labels and a broken piece added salt to the wound. Frustration soon turned to determination as I embarked on the task of salvaging what I could. Amidst this challenge, the customer service journey began. Eight attempts to establish contact felt like an uphill battle, leaving me disheartened. However, in this tale of trials, a glimmer of hope emerged. Engaging in a dialogue with the customer service team, I voiced my concerns and shared the stark differences between the received blinds and the promised Mahogany shade. Through perseverance and mutual understanding, a solution arose. The company acknowledged the discrepancy in the received product, extending a helping hand to rectify the situation. Understanding the importance of delivering on their promises, they offered support to restore the blinds to their intended state. The path from frustration to satisfaction was not without its bumps, yet it showcased the true colors of a company dedicated to its customers. With the right communication and willingness to address concerns, what seemed like a hopeless situation transformed into a lesson in resilience and mutual understanding. In this transformative experience with blinds.ca, I learned that true dedication to customer satisfaction lies not only in delivering flawless products but also in standing by one's clients when challenges arise. My journey with blinds.ca Mahogany blinds may have had a rocky start, but it was the journey towards resolution that truly painted a picture of commitment and care.
A AMMc
2030 days ago

Blinds.ca Delivers Exceptional Quality and Service

Discovering blinds.ca was a game-changer for me. I initially hesitated due to a review comparing prices between blinds.ca and blinds.com. However, upon receiving my order, I can confidently say that the quality and service far surpass any price difference. The plantation shutters I purchased were meticulously crafted and exuded a level of sophistication that transformed my space. Additionally, the customer service team at blinds.ca provided unparalleled support throughout the entire process, ensuring that I was completely satisfied with my purchase. While price is a factor, the value I received from blinds.ca is immeasurable. I highly recommend blinds.ca for their exceptional quality and service.

Introduction:

Blinds.ca is a leading online retailer specializing in high-quality window blinds and shades. With a wide range of products, excellent customer service, and competitive pricing, they have become a trusted name in the industry. In this comprehensive review, we will cover various aspects of their website, customer service, product quality, shipping, and more.

Pros:

- Vast selection of blinds and shades to suit any style and budget. - User-friendly website with easy navigation and helpful filters. - Competitive pricing and frequent promotions for added savings. - Excellent customer service with knowledgeable and friendly staff. - High-quality products made from durable materials. - Hassle-free returns and exchanges policy. - Positive reputation and high customer satisfaction ratings.

Cons:

- Limited availability of detailed product information on the website. - Some customers have reported delays in shipping. - Lack of loyalty programs or rewards for returning customers.

User Experience:

Blinds.ca offers a seamless user experience with their well-designed and user-friendly website. The interface is clean and intuitive, making it easy for customers to find the perfect blinds or shades for their windows. The search filters allow users to narrow down their options based on size, style, color, and material. The website also provides informative guides and resources to help customers make informed decisions. Overall, the user experience is smooth and efficient.

Pricing and Value for Money:

Blinds.ca offers competitive pricing without compromising on quality. Their prices are often lower than traditional brick-and-mortar stores, making them a cost-effective option for customers. Additionally, the website frequently offers promotions and discounts, providing even more value for money. The exceptional quality of their products ensures long-term durability, making them a worthwhile investment.

Customer Service:

Blinds.ca is known for its exceptional customer service. Their team of experts is highly knowledgeable and readily available to assist with any inquiries or concerns. Whether it's helping customers choose the right product, providing installation advice, or resolving issues, their customer service representatives are friendly, efficient, and professional. This level of support contributes to a positive shopping experience and customer satisfaction.

Product Quality and Selection:

Blinds.ca offers a wide range of high-quality blinds and shades that are made to last. Their products are crafted from durable materials, ensuring longevity and functionality. Whether customers are looking for roller shades, wood blinds, or cellular shades, they will find a diverse selection of styles, colors, and patterns to suit any decor. While the website lacks extensive product information, the customer reviews and ratings provide valuable insights into the quality and performance of each product.

Website Usability:

The Blinds.ca website is user-friendly and easy to navigate. The homepage provides a clear overview of featured products, promotions, and helpful guides. The search function and filters enable users to quickly find products that meet their specific requirements. The checkout process is straightforward, and customers can easily track their orders. However, the website could benefit from more detailed product descriptions and specifications.

Returns and Exchanges:

Blinds.ca has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the product within 30 days for a refund or exchange. The company provides clear instructions on how to initiate the return process, and their customer service team is readily available to assist throughout the process. However, customers are responsible for the return shipping costs, which may be a drawback for some.

Promotions and Discounts:

Blinds.ca frequently offers promotions and discounts to provide additional savings to customers. These deals can range from percentage discounts to free shipping and are regularly updated on their website. Subscribing to their newsletter or following their social media channels is a great way to stay updated on the latest promotions and exclusive deals.

Reputation:

Blinds.ca has built a solid reputation in the industry for its excellent service and top-quality products. Their positive reviews and high customer satisfaction ratings are a testament to their commitment to customer happiness. With years of experience and a solid track record, customers can trust Blinds.ca to deliver on their promises.

Payment Options:

Blinds.ca offers a variety of payment options to accommodate customer preferences. They accept major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can choose to pay through PayPal for added convenience and security.

Loyalty Programs:

Blinds.ca currently does not offer any loyalty programs or rewards for returning customers. While this may be a missed opportunity to further engage and retain their customer base, the frequent promotions and discounts help offset this drawback.

Customer Reviews:

Customer reviews play a crucial role in guiding purchasing decisions, and Blinds.ca understands this. Their website features customer reviews and ratings, allowing prospective buyers to gain insights from previous customers' experiences. The transparency of these reviews adds credibility and helps customers make informed choices.

Community Involvement:

Blinds.ca actively engages with its community by participating in various charitable initiatives and community projects. They prioritize giving back and strive to make a positive impact beyond their business operations.

Shipping and Costs:

Blinds.ca offers shipping across Canada, and the costs depend on the delivery location and order size. While they strive for timely deliveries, some customers have reported occasional delays. However, the company provides tracking information, ensuring customers can monitor their shipments. It's worth noting that shipping costs are not included in the product prices and will be calculated during the checkout process. In conclusion, Blinds.ca is a reputable online retailer that offers a wide selection of high-quality blinds and shades at competitive prices. With excellent customer service, a user-friendly website, and a commitment to customer satisfaction, they have established themselves as a trusted source for window treatments. Despite a few minor drawbacks, Blinds.ca is an ideal choice for customers seeking premium blinds and shades with a seamless shopping experience.