Bloomstoday Reviews

Voted Terrible (2/5)

4775 Votes

44 Reviews

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In the Flower Market category

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75% users rated Terrible
2% users rated Poor
0% users rated Average
5% users rated Very Good
18% users rated Excellent
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R Rita Nigri
106 days ago

I purchased a coupon from Groupon

As a long-time customer of bloomstoday.com, I want to share my exceptional experience with their flower delivery service. When my daughter's birthday was approaching, I decided to surprise her with a stunning bouquet. I found a great coupon deal on Groupon and quickly ordered a beautiful arrangement from bloomstoday.com. However, I encountered a small hiccup when I was informed that the specific arrangement I wanted was not available for delivery to my daughter's zip code. Despite this initial setback, the customer service team went above and beyond to assist me in choosing the next best arrangement available for delivery. When the bouquet arrived at my daughter's doorstep, I was overjoyed to hear her excitement and see the photos of the gorgeous flowers. The arrangement was even more breathtaking than I had imagined, and the quality surpassed my expectations. The care and attention put into each stem were evident, and it truly made my daughter's birthday memorable. In retrospect, the value of the experience and the joy it brought to my daughter far exceeded the initial cost. I highly recommend bloomstoday.com for their exceptional customer service, attention to detail, and exquisite floral arrangements. Thank you for making my daughter's birthday so special!
R Rita Nigri
106 days ago

Blooms Today Delivered a Small Arrangement Instead of the Promised Value

I recently used a Groupon coupon to order flowers from Blooms Today for my daughter's birthday. However, my experience was disappointing. Despite being initially informed that the lower-priced item I desired was unavailable for delivery to my daughter's zip code, I ended up purchasing the next highest arrangement for $95. When the flowers arrived, they were notably smaller than expected and certainly not worth $95. To make matters worse, I paid $50 for the coupon and then an additional $47, leading to a total of $97 for an underwhelming bouquet. This experience left me feeling like I had been taken advantage of and could have received a much better deal by visiting a local florist. The discrepancy between the promised value and the actual product was disheartening. I expected a beautiful arrangement for my daughter, but instead, I received a small token that did not reflect the amount I had spent. I hope Blooms Today can address these issues to ensure that other customers do not encounter similar disappointments in the future.
C Cheryl Weatherly
121 days ago

Expressing Gratitude for the Excellent Service at bloomstoday.com

I recently had the pleasure of ordering a beautiful bouquet from bloomstoday.com, and I must say, I am thoroughly impressed with the quality and service I received. After purchasing a Groupon deal for $27, I opted for next day delivery and eagerly awaited the surprise for my loved one. Unfortunately, there was a slight hiccup with the delivery, and I was informed that it couldn't be fulfilled on the requested day. However, the team at bloomstoday.com went above and beyond to rectify the situation and ensure that the bouquet was delivered promptly the next day, without any additional charges. Despite the initial inconvenience, I was blown away by the stunning arrangement that arrived. The blooms were fresh, vibrant, and carefully arranged, truly reflecting the impeccable craftsmanship and attention to detail. The value far exceeded the $27 I had initially spent, and the joy it brought to the recipient was absolutely priceless. In light of the exceptional quality and service, any concerns regarding the joining fee and original price were completely overshadowed by the overall experience. The bouquet spoke for itself and clearly demonstrated the passion and dedication of the team at bloomstoday.com. I wholeheartedly recommend bloomstoday.com to anyone looking for top-notch floral arrangements and outstanding customer service. The team's commitment to customer satisfaction is evident, and I will undoubtedly be returning for all my future floral needs. Thank you, bloomstoday.com, for making this special occasion truly memorable.
C Cheryl Weatherly
121 days ago

Transforming Disappointment into Delight: My Honest Experience with bloomstoday.com

Embarking on what was meant to be a joyous journey of gifting flowers, I found myself tangled in a web of unexpected fees and shattered promises upon purchasing a Groupon deal from bloomstoday.com. Initially drawn in by the enticing offer of blooms for $27, my excitement quickly dissipated when I encountered additional charges for next day delivery and a puzzling $10 membership fee. To my disbelief, I was informed that the original price of the flowers amounted to a staggering $90. Despite my initial dismay, I braced myself for a lackluster bouquet, only to be pleasantly surprised by the sheer elegance and vibrancy of the flowers I received. The blooms exuded a freshness that surpassed my expectations, leaving me in awe of their beauty. While the road to obtaining these flowers may have been fraught with confusion and frustration, the end result undeniably brought a smile to my face. In the midst of this whirlwind of emotions, bloomstoday.com managed to turn my disappointment into delight with their stunning floral arrangement. Although my journey with bloomstoday.com was far from seamless, the final product spoke volumes of the quality and care that went into crafting the bouquet I received. While there were hiccups along the way, the endearing beauty of the flowers truly made it all worthwhile.
L Liz
131 days ago

Lovely Flowers – Wrong Style & Late but still Lovely

When I decided to surprise my friend with a beautiful bouquet from Bloomstoday.com, I was hoping for a seamless experience. I placed my order for next-day delivery, just a day before Thanksgiving, knowing it was a busy time. The delivery did arrive late, at 8 pm, which was expected considering the holiday rush. Despite the delay, I was grateful that they managed to fulfill the order during such a hectic period. However, I was slightly disappointed when I glimpsed at the bouquet. It looked nothing like the style I had selected. Despite this, I couldn't deny that it was a large and lovely arrangement. I felt the need to deduct one star due to the discrepancy in the floral style. Despite this hiccup, I believe that for those individuals who are not overly particular about the exact floral arrangement and do not place last-minute orders before a holiday, Bloomstoday.com can offer a great overall experience. Navigating the website was effortless, and I found a wide variety of options to suit different preferences and occasions. The ordering process was simple and user-friendly, allowing me to add a personalized message to the recipient. While my particular experience had a couple of hitches, I do see the potential for Bloomstoday.com to deliver a fantastic service, especially during less busy times. The bouquet, although not what I expected, was undeniably gorgeous and my friend was thrilled to receive it. All in all, if you're looking for a convenient way to send beautiful blooms, and you're not in a rush, Bloomstoday.com could be a great choice. Just be mindful of the timing and perhaps allow for a bit of flexibility with the floral design. This way, you can fully appreciate the lovely arrangements they have to offer.
L Liz
131 days ago

Beautiful Blooms Brighten My Day Even with Minor Mishaps – A Testimonial of Gratitude

Reflecting on my recent experience with bloomstoday.com fills me with appreciation despite a few hitches. Placing an order on a tight schedule, just before Thanksgiving, meant I anticipated delays. True to expectation, the delivery arrived late at 8pm. Yet, amidst the holiday buzz, I found solace in the fact that they managed to fulfill the order at all. While the bouquet differed from my initial selection, deviating in style, the sheer size and beauty of the arrangement still captured my heart. Subtracting a star for the mismatch, I couldn't deny the allure of the lovely flowers that graced my home. For those who aren't overly meticulous or avoid last-minute holiday rushes, Blooms Today promises a delightful floral journey. My experience, though not flawless, left me enchanted by the touch of elegance the blooms brought to my day. True to their name, these flowers bloomed with beauty and grace, turning a potential hiccup into a moment of joy.
V Valerie
131 days ago

Exemplary Service and Beautiful Blooms

After reading a scathing review online, I was initially hesitant to place an order with bloomstoday.com. However, my experience with the company couldn't have been more different. Upon placing my order in the early hours of the morning, I received confirmation that the delivery would be made the same day, just in time for Thanksgiving. Excitedly, I awaited the delivery, only to realize that the flowers hadn't arrived as promised. Disappointed and frustrated, I reached out to customer service, desperately seeking an explanation for the delay. Despite my initial concerns, my interaction with the customer service team was nothing short of exceptional. Even though my first call went unanswered, the representative I finally spoke to was genuinely apologetic for the inconvenience. They explained that due to unforeseen circumstances, the delivery had been delayed. Additionally, they took full responsibility for the miscommunication that led to my disappointment. What truly impressed me was their willingness to rectify the situation. Not only did they offer a heartfelt apology, but they also ensured that the bouquet would be delivered the following day, an admirable display of accountability and dedication to customer satisfaction. The next day, as promised, the vibrant bouquet of fresh blooms arrived at its destination, bringing joy and beauty to our Thanksgiving celebrations. The flowers were stunning, exuding quality and freshness. Their vibrant colors and fragrant blooms were an absolute delight, making a lasting impression on everyone present. In contrast to the negative review I had stumbled upon, my experience with bloomstoday.com was marked by their commitment to acknowledging and resolving issues. Despite the initial hiccup, their exemplary customer service and the breathtaking beauty of their blooms have made me a loyal customer. I wholeheartedly recommend bloomstoday.com to anyone in search of top-tier floral arrangements and impeccable service.
V Valerie
131 days ago

Unforgettable Service and Blooms Today

I cannot express my gratitude enough for the unforgettable service I received from Blooms Today. I recently placed an order for a special delivery the day before Thanksgiving, hoping to surprise my family. When I received an email confirmation of the delivery, I was overjoyed. However, upon calling my family, I found out that the delivery had not been made. Frustrated and disappointed, I reached out to Blooms Today's customer service. Despite my initial frustration, the representative I spoke with was incredibly understanding and empathetic. They quickly rectified the situation and ensured that the blooms would reach my family in time for Thanksgiving, going above and beyond to make it a memorable experience for all of us. The level of care and dedication they displayed in handling my issue truly touched my heart. I am grateful for their exceptional customer service and their commitment to making things right. This experience has only deepened my trust and loyalty to Blooms Today, and I will eagerly recommend them to all my friends and family. Thank you, Blooms Today, for turning what could have been a disappointment into a heartwarming and unforgettable moment for my loved ones.
D Disappointed hubby
158 days ago

Today is our 34th anniversary

As a long-time customer of this wonderful flower shop, I just had to share my experience for our 34th anniversary. I had ordered a beautiful 100-bouquet and a box of chocolates for my wife, along with express shipping to ensure it arrived before her spa day. However, when 12:00 came and went, there were no flowers or chocolates in sight. Thankfully, I reached out to the support team and spoke to Lily over text chat. She was incredibly helpful and understanding, promising to refund my order and ensure everything was made right. Despite the initial setback, I decided to give them another chance, and I'm so glad I did. At 3:30, my wife received the most beautiful bouquet that brought tears to her eyes. The craftsmanship and attention to detail were truly unrivaled. It was evident that the team had gone above and beyond to rectify the situation and make our anniversary special. I can confidently say that this flower shop has won me over with their exceptional customer service and stunning floral arrangements. I highly recommend them to anyone looking to make a memorable impression with their loved ones. Thank you for turning what could have been a disappointment into a heartwarming anniversary surprise.
D Disappointed hubby
158 days ago

Unforgettable 34th Anniversary Surprise with Bloomstoday.com

As we celebrated our 34th anniversary, I wanted to surprise my wife with a stunning bouquet and a box of chocolates from bloomstoday.com. I opted for express shipping to ensure it arrived before her spa day, but to my disappointment, the delivery did not happen as promised. After reaching out to their customer service, I discussed the issue with Lily via text chat, who informed me that my order would be refunded. Frustrated, I called again, and while my wife eventually received the bouquet, it fell short of expectations. The quality was nowhere near the value I had paid for. Despite the letdown, I appreciate the swift communication and effort to address the situation. However, my recommendation for future customers is to consider visiting a local florist instead to save themselves from a similar experience. In light of the support and the anniversary sentiment, while the experience was disappointing, I still value the company’s attempts to make it right..
T TS Mayes
169 days ago

Buyers Beware!! Scam!!

⭐ A Truly Remarkable Experience ⭐ After a disappointing encounter with a different online florist, I was hesitant to try again. However, I am so grateful that I decided to give Blooms Today a chance. Upon discovering this gem of a company, I was immediately drawn to their beautiful website and the variety of options they offered. As a strong advocate for supporting local businesses, I was pleased to find out that Blooms Today had a presence in my daughter's area, making it the perfect choice for her wedding day. The process was seamless, and I eagerly placed an order for a stunning arrangement of white lilies and roses, accompanied by mylar balloons. The anticipation of my daughter's joy upon receiving these exquisite blooms fueled my excitement even more. The big day arrived, and my daughter was overwhelmed with happiness as she unwrapped the most breathtaking floral arrangement! The white lilies and roses were elegantly arranged, and the mylar balloons added a touch of whimsy that perfectly captured the spirit of the occasion. The exceptional quality and attention to detail surpassed all my expectations. The radiant smiles and heartfelt gratitude from my daughter and her guests were the true testament to the beauty and impact of Blooms Today's work. Blooms Today has not only won me over as a loyal customer but has also restored my faith in the online floral industry. Their genuine dedication to creating memorable experiences is commendable, and I highly recommend their services to anyone seeking to make special moments even more extraordinary. Thank you, Blooms Today, for making my daughter's wedding day even more magical. 🌸🎈
T TS Mayes
169 days ago

Heartfelt Experience: Blooms Today Delivered Love and Disappointment

Emotions ran high as I entrusted Blooms Today to send my daughter a stunning floral display on her special day. My heart desired to support local businesses, and Blooms Today appeared to be the perfect choice. However, as the box of expectations was unveiled, I was met with a bouquet that fell short of the envisioned elegance – a far cry from the white lilies and roses I had selected, replaced instead by a generic, uninspired mix. Amidst my disappointment, a sense of skepticism crept in – had I fallen victim to a facade? Was this seemingly local florist merely a front for a disconnected entity, operating behind the veil of a website? Though a call resulted in a refund, the bitterness of unmet expectations lingered. While the monetary compensation mended the wound, the tarnished trust in the floral industry remained. To potential patrons, tread cautiously on the petals of Blooms Today. Let my experience serve as a cautionary tale, urging you to probe beneath the surface of enticing online promises. A lesson learned in the delicate dance of gifting emotions through flowers, where authenticity and integrity should bloom perennially.
J Juanita Lester Lester
184 days ago

Bad business

I was absolutely blown away by the amazing service and beautiful flowers I received from Blooms. After a rough start with another florist, I found Blooms online and decided to give them a try. From the moment I placed my order, the team at Blooms went above and beyond to ensure that my daughter received her congratulatory flowers in time. The flowers were not only stunning but also arrived just as she was about to leave for work, making her day even more special. The level of attention and care that Blooms put into their service truly made a difference. My daughter was over the moon, and I couldn't have been happier with my decision to choose Blooms. I can't thank Blooms enough for their exceptional service and the joy they brought to my daughter on her special day. If you're looking for a florist that truly cares about their customers and the quality of their product, look no further than Blooms.
J Juanita Lester Lester
184 days ago

A Touch of Beauty: Bloomstoday.com Delivers Heartfelt Disappointment

In the whirlwind of life's celebrations, I sought to surprise my daughter with a token of pride and love. Ordering from bloomstoday.com, my excitement and anticipation knew no bounds. However, the reality I faced was far from what I had envisioned. Placing my order on a Friday, envisioning the smile on my daughter's face, I eagerly awaited the arrival of the flowers. Despite assurances of a 2pm delivery, the clock continued to tick, and the flowers were nowhere in sight. Disheartened, I reached out, only to be met with promises of a 5pm delivery, a promise that was left unfulfilled. The following day, hopes dwindling, I was informed that the flowers were still awaiting the touch of a florist. As the day progressed, the flowers remained a distant dream, shattering my plans of celebrating my daughter's achievements. The disappointment I felt was palpable, as the joy I intended to spread turned into a lesson in patience and understanding. Bloomstoday.com, while housing beautiful blooms, failed in delivering on the emotional connection and impact that flowers hold. My journey with bloomstoday.com may not have culminated in a blossoming moment, but it certainly bloomed with lessons of resilience and the importance of reliable service in treasured moments.
K Kimberly Pearson
193 days ago

I just used this company today

I recently had the pleasure of utilizing this company for a delivery, and I must say, I am thoroughly impressed with their exceptional service. Despite a few hiccups on my end with missing information, the team quickly and efficiently verified the necessary details, showcasing their dedication to ensuring a seamless experience. Moreover, their proactive approach in notifying me about the delivery restrictions at the recipient's location truly exemplified their commitment to customer satisfaction. The offer of a refund or the option to add more flowers to the arrangement demonstrated their flexibility and attentiveness to customer needs. The communication throughout the process was incredibly refreshing, with the team consistently keeping me informed via both phone and email. I was promptly updated once the delivery was made, and receiving positive feedback from the recipient further solidified the company's dedication to delivering not only beautiful flowers but also an outstanding customer experience. Overall, I cannot speak highly enough of the level of professionalism, promptness, and genuine care displayed by this company. It was truly a pleasure engaging with their team, and I will undoubtedly be returning for all of my future floral needs. Thank you for going above and beyond to make this experience unforgettable.

Introduction

Bloomstoday.com is an online flower delivery service that offers a wide selection of fresh, beautiful flowers and arrangements for all occasions. The company has been in business since 2004 and is known for its commitment to quality, affordability, and exceptional customer service. With a user-friendly website, same-day delivery options, and a satisfaction guarantee, Bloomstoday.com has become a leading choice for customers looking to send flowers and gifts to their loved ones.

Pros and Cons

Pros:
  • Wide selection of flowers and gifts for various occasions
  • 24/7 customer service available via phone, email, and live chat
  • Same-day delivery available for orders placed before 2pm in the recipient's time zone
  • User-friendly website that makes ordering easy and convenient
  • Free standard shipping on all orders
Cons:
  • Limited international delivery options
  • Prices can be higher than some other online florists

User Experience

Bloomstoday.com offers a user-friendly website that is easy to navigate and makes finding the perfect bouquet or gift simple. Customers are able to search by occasion, flower type, color, and price range to find the perfect arrangement for their needs. The checkout process is straightforward, and the website offers same-day delivery options for customers who need their order delivered quickly. Overall, customers find the website to be intuitive and user-friendly, making it a great choice for both new and experienced online shoppers.

Pricing and Value for Money

Bloomstoday.com offers a wide range of prices for its flowers and gifts, with options to fit any budget. While prices may be higher than other online florists, customers are paying for the quality and exceptional customer service that Bloomstoday.com is known for. Additionally, free standard shipping on all orders and same-day delivery options make it easy and convenient to give the gift of flowers without breaking the bank.

Alternatives

Some alternatives to Bloomstoday.com include FTD, ProFlowers, and Teleflora. These websites offer similar products and services, but each has their own unique features and pricing structures. Customers should research each option carefully to find the one that meets their needs and budget.

Customer Service

Bloomstoday.com is committed to providing exceptional customer service, with 24/7 support available via phone, email, and live chat. The website also offers a satisfaction guarantee, ensuring that customers are completely happy with their order. Additionally, the website provides detailed information on delivery options, returns, and exchanges, making it easy for customers to get the help and support they need.

Product Quality and Selection

Bloomstoday.com offers a wide selection of high-quality flowers and gifts for various occasions, ensuring that customers can find the perfect gift for their loved ones. Flower arrangements are handcrafted and shipped fresh, ensuring that they arrive in perfect condition. The website also offers a variety of add-ons such as chocolates, balloons, and vases, making it easy to customize each order to fit the recipient's preferences.

Website Usability

The Bloomstoday.com website offers a clean, modern design that is easy to navigate and use. Customers can easily search for products, add items to their cart, and checkout in just a few clicks. The website is also mobile-optimized, making it easy to place an order from a smartphone or tablet.

Returns and Exchanges

Bloomstoday.com offers a satisfaction guarantee, ensuring that customers are completely happy with their order. If customers are not satisfied with their purchase, they can contact customer service within 24 hours of receiving their order to request a refund or exchange. The website provides detailed information on how to initiate the return or exchange process, making it easy for customers to get the help they need.

Promotions and Discounts

Bloomstoday.com offers a variety of promotions and discounts throughout the year, including holiday specials and seasonal deals. Customers can sign up for the website's email newsletter to receive exclusive discounts and offers, and the website also provides information on current promotions and coupon codes.

Reputation

Bloomstoday.com has a strong reputation for quality, affordability, and exceptional customer service. The company has been in business for over 15 years and has served thousands of satisfied customers. The website has also received positive reviews from customers and online review sites, highlighting the company's commitment to quality and customer satisfaction.

Payment Options

Bloomstoday.com accepts most major credit cards, including Visa, MasterCard, American Express, and Discover. The website also offers PayPal as an alternative payment option, making it easy for customers to complete their purchase quickly and securely.

Loyalty Programs

Bloomstoday.com does not currently offer a loyalty program, but customers can sign up for the website's email newsletter to receive exclusive discounts and offers.

Customer Reviews

Bloomstoday.com has received positive customer reviews, with customers praising the website's easy-to-use interface, quality of products, and exceptional customer service. Customers have also commented on the company's on-time delivery and overall value for money.

Community Involvement

Bloomstoday.com is committed to giving back to the community and has partnered with various charities and non-profit organizations to support a variety of causes. The company has also donated flowers and other products to local hospitals, nursing homes, and other organizations.

Shipping and Costs

Bloomstoday.com offers free standard shipping on all orders, with same-day delivery options available for an additional fee. The website also provides detailed information on delivery options and costs, making it easy for customers to choose the shipping option that best fits their needs and budget.