Users Voice for Bluetti

94% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Bluetti
Bluetti Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 24 Nov 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 3 4.4 2.4 5 2.6 4.2
Nov 2022 5 2.7 5 1 4 2.8
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 5 4.9 2.6 3.4
Mar 2023 1 5 3.7 3 5 5
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bluetti.co.uk

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Detailed Bluetti Review by

Introduction:

Bluetti.co.uk is a leading online retailer of eco-friendly portable power stations and solar panels. The company is committed to promoting clean energy solutions and minimizing its carbon footprint. They offer a wide variety of high-quality, affordable products that are perfect for outdoor enthusiasts, RVers, and adventurers who need reliable power sources off the grid. In this editorial review, we'll take an in-depth look at Bluetti.co.uk and evaluate its pros and cons.

Pros and Cons:

Pros:
  • Wide range of eco-friendly portable power stations and solar panels
  • High-quality products that are built to last
  • Affordable pricing
  • Reliable customer service
  • Fast shipping and delivery
  • Easy returns and exchanges
  • Secure payment options
Cons:
  • Limited product selection compared to other retailers in the market
  • No loyalty programs or promotions available at the moment
  • Some customers have reported issues with shipping and delivery

User Experience:

Bluetti.co.uk offers an exceptional user experience, with a user-friendly website that is easy to navigate. The site features detailed product descriptions, photos, and videos, making it easy for customers to find and purchase the right products for their needs. Customers can also sign up for the company's newsletter to stay up-to-date with new product launches, promotions, and the latest news in the industry.

Pricing and Value for Money:

Bluetti.co.uk offers affordable pricing, with products ranging from £150 to £2,000. The company's products are built to last and offer great value for money, making them a worthwhile investment for outdoor enthusiasts, RVers, and adventurers who need reliable power sources off the grid.

Alternatives:

Some alternative retailers to Bluetti.co.uk include Goal Zero, Anker, and Renogy. Each of these retailers offers a similar range of products and price points, but may have different promotions and loyalty programs available.

Customer Service:

Bluetti.co.uk offers reliable customer service, with a dedicated team of experts available to answer customer questions and provide assistance. The company also offers an easy returns and exchanges process, ensuring that all customers are satisfied with their purchases.

Product Quality and Selection:

Bluetti.co.uk offers a wide variety of high-quality portable power stations and solar panels, designed to meet the needs of outdoor enthusiasts, RVers, and adventurers. The company's products are durable, reliable, and built to last, ensuring that customers can rely on them when they need them most.

Website Usability:

Bluetti.co.uk offers a user-friendly website that is easy to navigate, with detailed product descriptions, photos, and videos. The site is designed to make it easy for customers to find and purchase the right products for their needs, and features a secure and easy-to-use checkout process.

Returns and Exchanges:

Bluetti.co.uk offers an easy returns and exchanges process, ensuring that all customers are satisfied with their purchases. Customers can return or exchange products within 30 days of purchase, provided that they are in their original condition and packaging.

Promotions and Discounts:

Bluetti.co.uk currently does not offer any promotions or discounts, but customers can sign up for the company's newsletter to stay up-to-date with new product launches and the latest news in the industry.

Reputation:

Bluetti.co.uk has a strong reputation as a reliable and trustworthy retailer of eco-friendly portable power stations and solar panels. The company is committed to promoting clean energy solutions and minimizing its carbon footprint, and has received positive reviews from customers for its high-quality products and reliable customer service.

Payment Options:

Bluetti.co.uk offers a variety of secure payment options, including Visa, Mastercard, American Express, Discover, and PayPal.

Loyalty Programs:

Bluetti.co.uk currently does not offer any loyalty programs, but customers can sign up for the company's newsletter to stay up-to-date with new product launches and the latest news in the industry.

Customer Reviews:

Bluetti.co.uk has received positive reviews from customers for its high-quality products, reliable customer service, and easy-to-use website. Customers have praised the company for its commitment to promoting clean energy solutions and minimizing its carbon footprint.

Community Involvement:

Bluetti.co.uk is committed to promoting clean energy solutions and minimizing its carbon footprint, and actively engages with its community to promote these values. Customers can sign up for the company's newsletter to stay up-to-date with news and events in the industry.

Shipping and Costs:

Bluetti.co.uk offers fast shipping and delivery, with products typically delivered within 3-5 business days. The company offers free shipping on all orders, adding to the overall value for money of its products. However, some customers have reported issues with shipping and delivery times.

Bluetti Recent User Reviews

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Reviewer Name: Dmytro K

Review Submission Date: 2022-12-13

Review Title: Pure disappointment
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Review Description: Hope it's not a scan but just an awful complany. Did an order for over 2000 euro a month ago and have heard nothing since then. Order not shipped, not fullfiled, support do not respond. I can buy another replacement since the money was not refunded. Promised delivery was 7-10 day to Germany

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Reviewer Name: Okko Eskes

Review Submission Date: 2022-08-20

Review Title: Buyer beware, disappointing experience.
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Review Description: Products are not sold with usable accessories, you will need to pay more to get the correct cables to connect the bluetti products.Also, the advertised specifications of their products does not match the real world experience.For products that are trying to be premium they fall short of the mark and left me feeling very disappointed.

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Reviewer Name: Andy Anderson

Review Submission Date: 2022-08-09

Review Title: terrible bluetti experience
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Review Description: bluetti has horrendous customer service. Impossible to get ahold of anyone. Get a huge run around. Took 5 months to finally get a $2,200 refund. products are good, people working there are terrible. only one worker out of 5 i talked to over a 5 month period actually looked into the issue and got my refund. this is after they ignore you 99% of the time. never return your calls. and blame you for not getting a refund. disgusting company honestly!!!!!!!

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Reviewer Name: Sure Safe EFS

Review Submission Date: 2022-07-15

Review Title: Extremely bad service no one returned your calls there appears to be just two people running it and I am going to request my $12,000 back. Think twice before you used this company
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Review Description: Either this company is barely in business, or they have imbeciles running it. They do not have the support to service customer sales they have made, moreover their customer service is nonexistent. From what I can see there are just two people running it and I don’t see much of a future for them. I will be seeking my $12K investment back

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Reviewer Name: CRISTIAN

Review Submission Date: 2022-07-04

Review Title: Watch out They do not send you the generators
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Review Description: Watch out. They charge your credit card and they DO NOT send you the product. Fraudulent company. Stay away or risk loosing your money

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Reviewer Name: JIM MARABLE

Review Submission Date: 2022-06-28

Review Title: Ordered a Solar Generator which was…
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Review Description: Ordered a Solar Generator which was charged to my credit card. Did not receive any shipping information by email or text. Tried to contact Bluetti about shipping but found it impossible to communicate with them by phone, txt, oct. They don't answer phone or msgs on their web site.

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Reviewer Name: C roberts

Review Submission Date: 2022-06-24

Review Title: The products are good if they arrive
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Review Description: The products are good if they arrive and if they work properly. That’s when your problems start as BLUETTI have almost zero ways of contacting them. There’s no phone numbers, the chat features just says they’re offline constantly and emailing them , you get a vague response maybe 24-48hrs later.

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Reviewer Name: Low Lyf

Review Submission Date: 2022-06-15

Review Title: unbelievably poor customer service
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Review Description: Horrible product and unbelievably even worse customer service. Took weeks for somebody to reply to me by email and social media. Couldn’t fix the issue but again took weeks just to confirm that. They say I will get a refund but I’m still waiting to find out the process for return! The endorsements of this product through social media doesn’t help

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Reviewer Name: Mike

Review Submission Date: 2022-04-07

Review Title: Customer service is zero
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Review Description: Customer service is zero, no one to help. No one to answer calls, we went elsewhere to buy. Imagine asking for help after you bought a product from them, no chance what so ever. Red to Black, stand well back.

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Reviewer Name: David Leslie Francis Smith

Review Submission Date: 2021-10-15

Review Title: Scammers
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Review Description: Scammers ! deliberately not sending all of your order and then ignoring you. They look legit under the Bluetti website but the company is actually AC POWER TECHNOLOGY LTD. I’ve reported them to the police and if I don’t get a refund through PayPal I will take them to the small claims court. Avoid !

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