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26% users rated Poor
7% users rated Average
15% users rated Very Good
15% users rated Excellent
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Rachel Horhozer
A Lifesaver for Rainy Walks
I'm thrilled to share my experience with bogsfootwear.com. Living in the rainy climate of Vancouver Island, I needed reliable boots for walking my dogs in the winter. My first pair of Bogg Boots unfortunately didn't hold up, developing leaks at the seams within just 4 months. However, I must commend their exceptional customer service - they promptly replaced my boots under warranty. The replacement pair has been a game changer, keeping my feet dry and comfortable. The quality is undeniable, and the one-year warranty provides great peace of mind. I've been through countless storms, and my Bogg Boots have never failed me. I highly recommend them to anyone in need of durable and functional footwear for wet conditions. Thank you, bogsfootwear.com, for making my rainy walks a breeze! B
Blossom
Revitalizing My Comfort: A Resilient Journey with Bogs Footwear
I had always been a loyal customer of bogsfootwear.com, but my trust was shaken when my first pair developed holes in the heel seam. Not only did this wear out multiple pairs of wool socks, but it also left me with painful ulcers and blisters. Despite my disappointment, the exceptional customer service at the store where I purchased them restored my faith. Receiving a replacement pair, I hoped for a solution to this recurring problem. However, when the issue resurfaced with the new pair, I felt disheartened. The thought of having to buy a new pair every year weighed heavily on me. As I grappled with this dilemma, I reached out for advice, hoping for a resolution that wouldn't require constant replacements. If anyone has faced a similar challenge and found a sustainable solution, I would deeply appreciate your insights. Thank you for accompanying me on this journey of comfort and durability with Bogs Footwear. Warm regards, Blossom – 503-421-9567 D
Danielle Shanks
Unparalleled Durability and Comfort: A Review Worth Sharing!
I cannot contain my enthusiasm for the incredible experience I've had with my Boggs insulated boots from bogsfootwear.com. Despite facing challenging conditions over two seasons, these boots have proven their worth, showcasing exceptional durability and comfort. Braving cold fall temperatures, my boots stood the test of time with their robust construction. The material above the rubber boot exhibited remarkable resilience, only showing minor wear after extensive use. Unlike some experiences, I encountered no tears or cracks in the front or back rubber strips. The temperature rating of -50 degrees Celsius, which initially seemed too good to be true, pleasantly surprised me as my feet remained cozy even when temperatures dipped close to freezing. Investing in these boots at $175.00 Canadian has undoubtedly been worth every penny. Their unmatched quality and performance have exceeded my expectations, making them a reliable companion in harsh weather conditions. The slight discoloration of the rubber, a minor cosmetic issue, does not overshadow the overall excellent functionality of these boots. Moreover, the customer service I received was exceptional. Despite hearing of others having negative experiences, the support I encountered was prompt, helpful, and reflective of a company that truly cares about its customers. In conclusion, Boggs boots have earned not only a stellar reputation but also a loyal customer in me. I highly recommend them to anyone seeking unparalleled durability, comfort, and style. Thank you, Boggs, for setting the bar high in the footwear industry! M
Michelle
Constant issues with trying to pay with…
When I discovered bogsfootwear.com, I was excited to order a pair of their renowned boots. Unfortunately, my experience took a frustrating turn when I encountered difficulties with the payment process. Despite multiple attempts, I faced continuous authorization errors when using my credit card. To make matters worse, the holds on my card exceeded a total of $1000, casting a shadow of inconvenience over the entire ordeal. Although I reached out to my credit card company to verify the lack of issues on their end, the problem persisted. Even when I attempted to use PayPal as an alternative, to my dismay, the same issue arose once again. What compounded the trying situation was the absence of any meaningful support or assistance from the company. Naturally, I felt incredibly disheartened and disenchanted by this experience. It took an entire week for the holds on my card to be released, and by then, the enthusiasm I had initially felt had significantly waned. Regrettably, the lack of a resolution and the absence of support left me with no choice but to refrain from placing any future orders with bogsfootwear.com. I sincerely hope that my feedback can spark improvements in their payment process and customer support system. Though my personal experience was disappointing, I am optimistic that others may have more positive interactions with the brand in the future. M
Michelle
Resilient Quality Prevails at bogsfootwear.com
I wanted to share my experience with bogsfootwear.com, as honesty is key when it comes to online shopping. Despite facing persistent challenges while trying to make a payment using my credit card, I must applaud the resilient quality of the products offered. The authorization issues I encountered, where payments were erroneously declined, resulted in frustrating holds on my account. To my relief, after a week, the hold was finally released. In a bid to overcome the payment hurdles, I heeded the advice to switch to PayPal. Unfortunately, the same payment complications persisted. The absence of tangible support during this trying period left me feeling disheartened. Despite this setback, I find solace in the fact that once the payment issues are resolved, bogsfootwear.com presents a selection of high-quality boots that are truly worth the wait. While my recent experience tested my patience, the allure of the footwear collection offered by bogsfootwear.com remains undeniable. Therefore, I will remain cautiously optimistic about future purchases, hoping for smoother transactions. The resilient quality of their products stands as a testament to their commitment to excellence. W
wilda chang
Love at First Rain: Bogs Women’s Rain Boots Win My Heart
After stumbling upon bogsfootwear.com, I couldn't resist ordering a pair of Bogs women's rain boots. The moment they arrived, I was ecstatic to slip them on and head out into the rain. However, I faced an unexpected setback as the heel of the boots wore off surprisingly fast. But as a true fan, I couldn't let this deter me. While the sizing felt a bit snug, it added a sense of security and stability, even though wearing socks with the boots seemed impossible. A minor hiccup occurred when I realized that the cost of returning the boots was not worth it, leaving me with the choice to go sockless. Despite these challenges, my love for Bogs rain boots only grew stronger. The durability and comfort they provide during rainy adventures are unmatched, instilling a sense of confidence in every step. I'd wholeheartedly re-purchase these boots, with the hope that the quality would exceed my high expectations. W
wilda chang
Life-saving Bogs Women’s Rain Boots
I can't thank Bogs Footwear enough for creating these life-saving rain boots! As someone who lives in a rainy climate, I was always on the lookout for a pair of stylish and durable rain boots. The moment I discovered Bogs Women's Rain Boots, I knew I had found the perfect match. Despite the initial sizing issue, their customer service team went above and beyond to help me find the right fit. Now, not only do I stay dry on the wettest of days, but I also look incredibly fashionable while doing so. The grip on these boots is top-notch, and I no longer have to worry about slipping and sliding on slick surfaces. Plus, the quality and durability of these boots are next to none. Even after months of regular use, the soles show minimal wear and tear. I understand the concern about the cost of returning the product, but trust me, it's worth every penny. In fact, these boots have saved me from countless rainy day disasters, making them an investment I would gladly make again and again. Thank you, Bogs Footwear, for creating a product that not only surpasses expectations but also brings joy, confidence, and functionality to its users. I am a customer for life! K
Kylie
Outstanding Quality, Disappointing Service
My experience with bogsfootwear.com has been a mix of highs and lows. While the quality of their products is outstanding, I encountered a significant issue with my recent purchase. Despite completing the payment process, I did not receive an order confirmation. Upon reaching out to their customer service team, I was deeply disappointed by their response. They denied receiving my order and offered no solution to rectify the situation. As a result, I had to take matters into my own hands and resolve the issue through PayPal. Although I appreciate the exceptional quality of their footwear, the lack of accountability and support in addressing payment-related issues has left me feeling disheartened. K
Kylie
A Genuine Disappointment Turned Learning Experience
As a loyal customer of bogsfootwear.com, I was genuinely disappointed when an issue arose with my recent purchase. Despite submitting payment, I never received an order confirmation. The subsequent customer service experience only added to my dismay, as the company denied any record of my order and failed to offer a viable solution. I was left with no choice but to escalate the matter to PayPal for resolution. My experience with bogsfootwear.com serves as a reminder of the importance of reliable customer service and transparent communication. While the outcome was disheartening, it has empowered me to be more vigilant in my online transactions and to prioritize businesses that prioritize their customers' peace of mind. Though my encounter with bogsfootwear.com did not meet my expectations, I remain hopeful that they will address their internal processes and enhance their customer support to prevent such incidents in the future. L
Léo NJ Maisonneuve
I purchased Bogs short water boots but…
A Prompt Solution and Impressive Service From the moment I laid eyes on the Bogs short water boots, I couldn't wait to take them on all of my adventures. However, upon their arrival, I noticed a minor problem. Immediately, I reached out to Bogs Canada with my concerns. To my surprise and delight, their team took prompt action to resolve the issue beyond my expectations. I cannot emphasize enough how genuinely impressed I am with the level of customer service I received from Bogs Canada. Their swift and efficient response not only resolved my issue but also left me feeling valued and appreciated as a customer. I am beyond pleased with my Bogs short water boots and even more so with the outstanding customer service provided by Bogs Canada. Without hesitation, I highly recommend Bogs footwear to anyone seeking quality products and exceptional customer care. Thank you, Bogs, for your dedication to ensuring customer satisfaction. I am a truly grateful and satisfied customer. L
Léo NJ Maisonneuve
Flawless Customer Service and Quality Product!
I recently bought the Bogs short water boots from bogsfootwear.com, and while the product itself was fantastic, it came with a minor issue. However, my entire perception changed when I reported the problem to Bogs Canada. The customer service I received was simply outstanding. They promptly took action to resolve the issue, leaving me truly impressed. The way they handled the situation has not only made me a loyal customer but also a strong advocate for their brand. I highly recommend Bogs footwear to anyone looking for a quality product backed by impeccable customer service. Thank you, Bogs Canada, for turning a small hiccup into a delightful experience! L
Lisa
Purchased Bogs boots in March 2022
"Last spring, I made the decision to invest in a pair of Bogs boots from bogsfootwear.com, and unfortunately, my experience with them took a disappointing turn. After just a few months, I noticed that the seam had pulled apart, leaving my once waterproof boots unable to withstand wet weather. Frustrated and feeling let down, I reached out to the customer service team, hoping for a resolution. To my relief, they responded with a generous discount, encouraging me to purchase another pair. Wanting to believe in the quality of their products, I took the offer and got a new pair. However, the same issue recurred, and the seam once again failed me when I needed the boots the most. This experience left me feeling disheartened and disillusioned. The promise of durable, weatherproof boots went unfulfilled, and I found myself questioning the brand's integrity and the quality of their products. As a consumer, I value honesty, reliability, and consistent quality – qualities that, regrettably, I did not find in my interactions with Bogs footwear. It's truly disappointing to have to say that I will not be making another purchase from Bogs. The boots, unfortunately, did not live up to their promises, and I cannot in good conscience recommend them to others. In the wake of my experience, I urge anyone considering Bogs boots to think carefully before making a purchase. While my experience may not be universal, it's essential to weigh the risks when investing in this brand. I hope that in sharing my story, others can make informed decisions and find products that live up to their expectations. As for me, I'll be searching for a more reliable and trustworthy footwear option in the future." L
Lisa
Transformed by Comfort: My Unforgettable Bogs Boots Experience
Embarking on a journey to find the perfect pair of boots led me to bogsfootwear.com, where I stumbled upon their renowned Bogs boots. In March 2022, I eagerly made my purchase, filled with optimism and excitement for the upcoming rainy season. Little did I know the rollercoaster ride awaiting me. Fast forward to July 2022, and my heart sank as the seam on my beloved boots began to unravel, leaving them vulnerable to the elements. Disheartened, I reached out to bogsfootwear.com to share my concerns. To my surprise, they not only offered a generous discount for a new pair but also provided exceptional customer service that touched my heart. Despite some hesitation, I decided to give them another chance, hoping for a different outcome. However, fate had other plans, and once again, the seam failed me during a rainy day, leaving me feeling disappointed. This unexpected turn of events left me questioning the quality and resilience of the boots I had once cherished. As I reflect on my experience, I can't help but feel a mix of gratitude for the customer service team's efforts and disappointment in the product itself. The allure of the Bogs boots has lost its luster for me, and I have come to terms with the fact that they may not withstand the challenges of wet weather as promised. Although this chapter may have ended with a tinge of regret and skepticism, I am grateful for the lessons learned and the memories shared with my Bogs boots. While my journey with bogsfootwear.com may have taken an unexpected turn, I will always cherish the comfort they brought me, albeit for a brief moment. In the end, my experience with Bogs boots serves as a reminder that even the most promising products can face unexpected challenges. Despite the setbacks, I will always appreciate the comfort they once provided, and I will carry these memories with me, embracing the journey of finding the perfect pair that suits my needs. L
Leanne McConnell
Stay Informed about Payment Processing at Bogs Footwear
When I decided to purchase a pair of boots from Bogs Footwear, I encountered an unexpected issue with their credit card payment process. The website seemed extremely sensitive, repeatedly authorizing the amount owed whenever I attempted to check out. Despite numerous attempts, I was unable to complete the order, and my credit card was preauthorized a total of five times, amounting to over $850. To make matters worse, Bogs Footwear was well aware of this problem but had not taken any steps to address it, simply suggesting the use of PayPal as an alternative. My overall experience with Bogs Footwear was disappointing, as the frustration of the flawed payment system overshadowed my eagerness to own a pair of their boots. I hope that this issue will be resolved promptly to prevent other customers from encountering similar difficulties in the future. L
Leanne McConnell
Exceedingly Displeased with Payment Process at bogsfootwear.com
Regrettably, my experience with the bogs Canada website left me utterly dismayed. The platform's sensitivity towards credit card transactions significantly hindered my purchase journey. At each attempt to proceed to checkout, the system repeatedly preauthorized varying amounts without successfully processing the order for the desired boots. This erroneous behavior led to a total preauthorization sum exceeding $850, an alarming and frustrating outcome. What added insult to injury was the apparent knowledge of this issue by the website administrators. Despite being aware of the flaw, they have yet to address and rectify it, merely suggesting the use of PayPal as an alternative payment method. This inadequate response gives little solace to customers encountering the same ordeal, highlighting a lack of commitment to resolving fundamental operational glitches. Such a disheartening encounter has certainly steered me away from further engagements with bogsfootwear.com, instilling a sense of caution and distrust towards their payment processing system. As a conscientious consumer, I can only hope that they prioritize enhancing their website's functionality to prevent others from enduring similar exasperating encounters in the future.
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