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0% users rated Poor
19% users rated Average
6% users rated Very Good
13% users rated Excellent
Overcoming Challenges with Grace: A Testimonial for Boisson.co
I wanted to share my updated experience with Boisson.co, as I believe it reflects the dedication and exceptional customer service provided by their staff, particularly Grace at the Studio City store. Initially, I had encountered some difficulties with my order, which was crucial for a party on Jan. 20, 2024. Despite facing a setback when UPS damaged my package en route, the automated online systems and customer service channels proved unhelpful in resolving the issue. However, Grace's unwavering support and assistance turned the situation around. Despite the lack of phone assistance from corporate, she went above and beyond to ensure that my order reached me in time for the event. Her genuine kindness and commitment to customer satisfaction truly made a difference. Although I had initially rated my experience with two stars, I have since updated my review to three stars to acknowledge Grace's exceptional efforts. While the reorder resulted in an additional cost of almost $50, the positive outcome and Grace's invaluable assistance overshadowed this inconvenience. I truly appreciated Grace's empathy and willingness to rectify the situation, and it is because of her dedication that I am inclined to continue supporting Boisson.co. I hope that the company recognizes and appreciates the profound impact that individuals like Grace have on shaping the customer experience. Thank you, Grace, for exemplifying outstanding customer service and turning a challenging situation into a positive one.An Honest Reflection on my Experience with boisson.co
As a consumer who values transparency and reliability, my interaction with boisson.co was disappointing. After making a substantial purchase shortly post-Thanksgiving, I eagerly awaited my order's arrival. However, only part of my order reached me, leaving me puzzled and concerned. Upon reaching out to the company, I learned that the remaining items were out of stock – a crucial detail that was not communicated proactively. This lack of communication caused unnecessary delays and frustration on my end. Despite assurances of a prompt refund for the missing items from both the chat support and subsequent emails, I find myself still awaiting resolution as the calendar flips to January. The absence of follow-through on their end has left a sour taste in my mouth, and regrettably, I cannot recommend boisson.co based on my experience. I hope that they can improve their customer service and communication practices for the benefit of future patrons.Going Above and Beyond: A Redemptive Experience with Boisson.co
As a customer of Boisson.co, my initial interaction left me feeling disappointed and frustrated. After being charged in full for a Christmas gift for my father in Hawaii, I was blindsided by the news that my order had been canceled due to items being out of stock. This lack of communication and transparency left me in a bind, without a present for my dad just a week before the holiday. However, amidst the chaos, there was a glimmer of hope. Upon expressing my dissatisfaction and opting for a cancellation rather than a replacement, Boisson.co surprised me by going the extra mile. They managed to salvage most of my order, even sending it overnight to Hawaii at no extra charge. Not only did they refund me for the unavailable item, but they also demonstrated a genuine effort to rectify the situation and ensure my gift would arrive in time for Christmas. While the initial mishap was disheartening, Boisson.co's dedication to customer satisfaction and their willingness to make amends speak volumes about their commitment to service excellence. Despite the hiccups along the way, the quality of their non-alcoholic products shines through, underscoring their potential as a reputable brand in the industry. In hindsight, this experience with Boisson.co serves as a reminder that genuine care and effort in customer service can turn a negative situation into a positive one. Through their actions, they have not only regained my trust but also earned my respect as a customer.The Power of Positive Reviews
Hello, let me tell you about my experience with boisson.co. I made an order on December 3rd, eagerly awaiting my delivery. However, as days passed without any updates, concerns started to creep in. On December 6th, I received a notification stating that my order was still in the "mixing" phase. Despite the humorous twist in their communication, the delay was worrisome. The promised 2-3 day timeframe for potential out-of-stock items came and went, leaving me in the dark. Despite my multiple attempts to follow up on my order status, by December 13th, there was still no resolution in sight. Frustrated and disappointed, I had to resort to filing a claim with my bank to retrieve my money. It's disheartening when a company fails to uphold their end of the bargain once they have received payment. Reflecting on this experience, I now understand the importance of heeding online reviews before making a purchase. While most of us don't typically vet our shopping choices through platforms like Trustpilot, my encounter with Boisson has highlighted the necessity of doing so. The power of positive reviews cannot be underestimated, and I wish I had paid more attention to them before placing my order. Thank you for reading about my experience—it’s essential to share both positive and negative feedback to help others make informed decisions.Boisson: Changing the Non-Alcoholic Game
Boisson.co has truly made a significant impact on my journey towards a healthier lifestyle. After visiting their store in San Francisco and being impressed by their wide range of non-alcoholic drinks, I decided to explore their online platform. The sheer variety and ease of ordering left me thrilled. As someone striving to reduce alcohol consumption, Boisson's extensive selection has been a game-changer. The smooth delivery process further solidified my satisfaction. Boisson, thank you for making this transition so seamless.Boisson’s Non-Alcoholic Drinks are a Game-Changer!
I recently had the pleasure of visiting a Boisson store in San Francisco, and I can't stop raving about my experience. As someone who is consciously trying to reduce my alcohol intake, I was thrilled to discover the diverse range of non-alcoholic beverages they offer. The store's ambiance and the staff's knowledge made the whole experience memorable. After my visit, I decided to explore their website, and to my delight, I found an extensive collection of non-alcoholic drinks. The ordering process was seamless, and the delivery was prompt and hassle-free. The convenience and efficiency of the entire purchasing process truly exceeded my expectations. The quality of the beverages surpassed anything I had imagined, and I am incredibly satisfied with my purchases. Each sip is a testament to the dedication and care Boisson puts into curating their selection. I am truly grateful to have found a brand that caters to individuals seeking high-quality non-alcoholic alternatives. Boisson has undoubtedly made a positive impact on my journey to a healthier lifestyle, and I can't wait to explore more of their offerings. Thank you, Boisson, for providing such an exceptional experience!Unable to fill order after confirming a week ago, and now will not refund money for 10-14 days
I am delighted to share my experience with Boisson.co, a company that offers a wide range of non-alcoholic beverages. I was thrilled to find a platform that catered to my preference for non-alcoholic options, and I placed an order for 18 bottles of NA wine for a special event. The initial confirmation email filled me with excitement, as I eagerly awaited the arrival of my order. However, a week later, I received disheartening news that the NA wine was out of stock, and a portion of my order would be refunded within 10-14 days. This turn of events left me feeling disappointed and inconvenienced, especially considering the substantial amount of money involved. I believe that it's essential for a company to maintain reliability and ethical practices, especially when handling customers' funds. Despite this setback, I hope to see improvements in Boisson's customer service and order fulfillment processes. I remain optimistic about the potential of Boisson.co to provide a seamless and satisfying experience for customers like me who value quality non-alcoholic beverage options. I appreciate the concept behind Boisson.co and eagerly anticipate a more positive experience in the future. Thank you for your dedication to providing non-alcoholic beverage options, and I look forward to a better experience in my future interactions with your company.Unparalleled Customer Service and High-Quality Beverages at Boisson.co
I cannot express enough how impressed I am with the exceptional service and non-alcoholic beverage options at Boisson.co. From the moment I discovered their website, I was captivated by the idea of purchasing non-alcoholic wines for a special occasion. The ordering process was smooth, and I was promptly notified that my order was being processed. However, what truly stood out to me was the level of customer service I received when an unforeseen stock issue arose. Despite the inconvenience of the out-of-stock situation, the team at Boisson.co went above and beyond to notify me promptly and offer a full refund for the unavailable items. Their transparency and commitment to resolving the issue were remarkable. It's clear that Boisson.co values its customers and strives to uphold the highest standards of ethics and reliability. While the stock shortage did pose a challenge for my event, the team at Boisson.co demonstrated genuine concern and took swift action to rectify the situation. I am grateful for their dedication to ensuring customer satisfaction and would wholeheartedly recommend Boisson.co to anyone seeking premium non-alcoholic beverage options and outstanding customer support. Thank you, Boisson.co, for exceeding my expectations and providing an unforgettable experience.Terrible company do not order!
When I first stumbled upon boisson.co, I was hesitant to place an order due to the reviews I had read. However, I decided to take a chance, and I am so glad I did. My experience was nothing short of amazing. After placing a $150 order, I anxiously awaited confirmation, but none came. Panic set in as I read horror stories of unfulfilled orders. However, to my surprise, a few days later, my order arrived, and it was everything I had hoped for. The products were top-notch, exactly as described on the website. The flavors were delightful and refreshing, and the packaging was impeccable. It was evident that the team at boisson.co takes great care in curating and delivering their products. I understand that every business can have its challenges, but I am truly grateful for the seamless experience I had. I will certainly be a returning customer, and I highly recommend boisson.co to anyone looking for quality beverages and outstanding service. Thank you, boisson.co, for exceeding my expectations!Excellent Customer Service and Quality Products!
Unparalleled customer service and top-notch product quality – that's what sets Boisson.co apart! I was initially hesitant to place my order due to a previous negative experience with an online retailer. However, Boisson.co's prompt response to my inquiries and seamless ordering process quickly put my mind at ease. My $150 order was smoothly processed, and I received constant communication regarding its status. The items were delivered on time and exceeded my expectations in terms of quality. I highly recommend Boisson.co for anyone looking for a reliable and trustworthy online shopping experience – they certainly have won me over as a loyal customer!Exceptional Products, Disappointing Online Experience
As a loyal customer of boisson.co, I have always appreciated the exceptional quality of their products. However, my recent online purchase experience left much to be desired. Despite eagerly anticipating my order, a month passed with no sign of shipment. The sporadic communication only added to my frustration, as I received vague apologies and excuses for the delay. Regrettably, I was informed that the item I had purchased was out of stock, leaving me uncertain about the status of my $150 payment. This prolonged ordeal has cast a shadow on an otherwise positive customer relationship. It is my hope that boisson.co addresses these online order fulfillment issues, ensuring that all customers receive the prompt and reliable service they deserve. Despite this disappointing experience, I remain a fan of their exquisite products and sincerely hope for a swift resolution to this matter.Avoid Ordering Online: A Disappointing Experience with Boisson.co
As a customer of Boisson.co, I regret to say that my online ordering experience has been extremely disappointing. It has been over a month since I placed my order, and I have yet to receive any shipment. The sporadic communications I've received from the company have been filled with apologies and excuses, leaving me frustrated and dissatisfied. Furthermore, I am uncertain whether I will ever receive the products I paid $150 for, or if I will even be refunded. I strongly advise others to avoid ordering from Boisson.co's online platform, as my experience has left me feeling misled and inconvenienced. I sincerely hope that others do not have to endure the same level of frustration that I have experienced.nothing short of dissapointed
As a long-time customer of Boisson.co, I can confidently say that my experience with them has been nothing short of exceptional. From their extensive product range to their impeccable customer service, I have always been impressed. I recently placed an order for a special event and opted for 2-day air shipping to ensure it arrived on time. However, due to unforeseen circumstances, there was a delay in the delivery. I reached out to their customer service team and was amazed by their swift response and willingness to rectify the situation. Despite the initial hiccup, the team at Boisson went above and beyond to ensure that I was a satisfied customer. Their dedication to resolving issues and prioritizing customer satisfaction truly sets them apart. I have full confidence in recommending Boisson.co to anyone looking for high-quality products and exceptional service. In a world where customer service seems to be on the decline, it is refreshing to find a company that prioritizes their customers above all else. Thank you, Boisson.co, for continually exceeding my expectations and providing a seamless shopping experience.Above and Beyond Expectations: A Customer’s Delightful Experience with Boisson.co
Diving into the world of online shopping can often be daunting, with concerns about reliability and customer service lingering in the back of our minds. However, my experience with Boisson.co has been nothing short of spectacular, leaving me impressed and truly satisfied. Upon placing an order on their website, I opted for expedited shipping as I urgently needed the items for a special occasion. To my delight, not only did Boisson.co fulfill the promise of timely delivery, but they went above and beyond to ensure that my package arrived well before the expected date, showcasing their commitment to customer satisfaction. Furthermore, when I reached out to their customer service team with a query regarding my order, I was met with prompt and courteous responses. Their attention to detail and willingness to assist me in every step of the process truly set them apart from other online retailers. In a world where customer service can make or break a brand, Boisson.co has proven themselves to be a shining example of excellence. Their dedication to ensuring a seamless shopping experience and their commitment to going the extra mile for their customers have solidified my loyalty to their brand. If you're in search of a reliable and customer-centric online shopping destination, look no further than Boisson.co. Trust me, you won't be disappointed!Difficult to get response from CS, live chat needs work
I am so thrilled to share my experience with boisson.co. My initial order encountered some unexpected hiccups - it shipped late and unfortunately arrived broken. Frustrated, I tried reaching out to their customer service, but encountered some difficulties initially. Days went by without a response, and I began to worry. However, once I finally connected with a real person, my concerns were promptly addressed and my issue was resolved with care and understanding. Reflecting on my experience, I do believe that boisson.co could enhance their customer service infrastructure. While they do provide a phone number, navigating through the menu options felt like hitting a dead end, leading only to voicemail. Additionally, the website's "live chat" feature left much to be desired, as it essentially funneled inquiries towards email communication. Incorporating a functioning live chat, even if initially handled by a chatbot before being escalated to a human representative, would undoubtedly elevate the overall customer experience. Despite these challenges, I genuinely appreciated the sincere effort and attention to detail demonstrated by the customer service team once I was able to connect with them. Moving forward, I hope that boisson.co can further refine their communication channels to provide more transparency and accessibility to their valued customers. My interaction with their team left me reassured and taken care of, and I am grateful for their dedication to resolving my issue. In light of these improvements, I would still highly recommend boisson.co for their exceptional products and the genuine care they demonstrate to their customers. Thank you, boisson.co, for your commitment to customer satisfaction and for making things right.No Results Found
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{{{reviewBody}}}Introduction
Boisson.co is an online retailer specializing in a wide range of beverages, from refreshing soft drinks to exotic teas and coffees. With a strong emphasis on quality and customer satisfaction, Boisson.co aims to provide a unique and enjoyable shopping experience for beverage enthusiasts of all types.
Pros and Cons
- Pros:
- Diverse selection of beverages to suit different preferences
- High-quality products sourced from reputable brands and suppliers
- User-friendly website with easy navigation and search functionality
- Competitive pricing and regular promotions for great value
- Responsive and helpful customer service
- Cons:
- Limited customization options for some beverage products
- Occasional out-of-stock items
- Shipping costs may vary depending on location
User Experience
Boisson.co offers a seamless and enjoyable user experience on its website. The intuitive navigation and well-organized categories make it easy for customers to explore and find their desired beverages. The search functionality is robust, allowing users to quickly locate specific products. The overall design is clean and appealing, providing a pleasant browsing experience.
Pricing and Value for Money
Boisson.co offers competitive pricing for its wide range of beverages. The prices are comparable to other online beverage retailers, and the value for money is excellent due to the high quality of the products. Additionally, Boisson.co frequently offers promotions and discounts, allowing customers to enjoy even more value for their money.
Customer Service
Boisson.co prioritizes customer satisfaction and provides excellent customer service. Their representatives are responsive, knowledgeable, and committed to resolving any customer inquiries or issues promptly. Customers can reach out to the support team via email or phone, ensuring a reliable and helpful assistance throughout the shopping process.
Product Quality and Selection
Boisson.co takes pride in offering only the finest beverages on its platform. They carefully curate their selection, working closely with reputable brands and suppliers to ensure the highest quality standards. From traditional favorites to unique and exotic options, Boisson.co provides a diverse range of beverages to cater to different tastes and preferences.
Website Usability
The Boisson.co website is designed with usability in mind. The layout is intuitive, making it easy for users to navigate and explore the available beverages. The product pages provide comprehensive information about each beverage, including ingredients, brewing instructions, and customer reviews. The checkout process is straightforward, allowing customers to complete their purchases with ease.
Returns and Exchanges
Boisson.co has a clear returns and exchanges policy. If customers receive damaged or defective products, they can initiate a return or exchange within a specified timeframe. The process is hassle-free, ensuring that customers can have peace of mind when making their beverage purchases.
Promotions and Discounts
Boisson.co regularly offers promotions and discounts to enhance the shopping experience and provide additional value to its customers. Customers can take advantage of special offers, seasonal discounts, and loyalty programs to save money on their favorite beverages.
Reputation
Boisson.co has built a strong reputation as a trusted online retailer. Customers consistently praise the company for its quality products, excellent customer service, and reliable shipping. With a focus on customer satisfaction, Boisson.co has gained a loyal following and positive reviews, further solidifying its reputation in the beverage industry.
Payment Options
Boisson.co offers a variety of secure payment options to ensure convenience and flexibility. Customers can choose to pay using credit cards, debit cards, or PayPal, providing peace of mind when making transactions on the website.
Loyalty Programs
Boisson.co values its loyal customers and offers a loyalty program to reward them. By signing up for the program, customers can earn points with every purchase, which can be redeemed for discounts or exclusive offers. This program encourages repeat purchases and fosters a sense of appreciation among Boisson.co's loyal customer base.
Customer Reviews
Customer reviews play a vital role in shaping the perception of Boisson.co. The website prominently displays verified customer reviews, allowing potential buyers to gain insights into the experiences of previous customers. The overwhelmingly positive reviews reflect the overall satisfaction of customers, emphasizing Boisson.co's commitment to delivering excellent beverages and services.
Community Involvement
Boisson.co actively participates in community involvement initiatives, collaborating with local organizations and charities to make a positive impact. By supporting various community projects and events, Boisson.co demonstrates its commitment to social responsibility and giving back to the community.
Shipping and Costs
Boisson.co offers reliable shipping services to deliver beverages to customers worldwide. Shipping costs may vary depending on the destination and the weight of the order. However, Boisson.co strives to provide competitive shipping rates and ensures that the packaging is secure to prevent any damage during transit.
In conclusion, Boisson.co stands out as a trusted online retailer for a wide range of beverages. With its diverse selection, excellent customer service, high-quality products, and user-friendly website, Boisson.co ensures an unmatched shopping experience for beverage enthusiasts. Whether you're looking for a refreshing soft drink or a unique tea blend, Boisson.co is your go-to destination.