Users Voice for Bonprix

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 30 Mar 2019

Last updated by on 06 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 4.1 3.6 4.1 5 5
Feb 2023 5 5 5 5 1.8 1.3
Mar 2023 5 5 5 5 5 1.2
Line Chart for Rating of peer stores

Detailed Bonprix Review by

Introduction is an online fashion retailer that offers a wide range of clothing for women, men, and children. The website has a user-friendly interface, with categories such as clothing, shoes, and accessories clearly listed. is known for its affordable prices and trendy clothing.

Pros and Cons

  • Wide range of fashionable clothing and accessories
  • Affordable prices
  • Easy-to-use website interface
  • Free shipping on orders over €75
  • Option for paying in installments
  • Limited sizes for some clothing items
  • No physical store locations in Slovakia

User Experience

The website has a clean layout that makes it easy to find products. The search function allows users to filter by category, size, color, and price range. The product pages have detailed descriptions and multiple photos, making online shopping less risky for customers. The checkout process is simple and the option to pay for orders in installments adds convenience.

Pricing and Value for Money offers affordable prices on their products, with occasional promotions and discounts. The quality of products is relatively good considering the price point.


Other online fashion retailers in Slovakia include Zoot and About You. However, offers a wider range of products at more affordable prices.

Customer Service has a customer service hotline and email for customer queries. Customers can also track their orders on the website.

Product Quality and Selection

The quality of products is generally good for the price point. However, some items may not be as durable as more expensive alternatives. The selection of products is extensive, with new items added regularly.

Website Usability

The website is easy to navigate, with categories and filters for easy browsing. The checkout process is simple, and the option for installment payments adds convenience.

Returns and Exchanges

Customers can return or exchange items within 14 days of receipt. The process is easy and free of charge. However, customers must print the return label themselves.

Promotions and Discounts offers regular promotions and discounts, especially during holiday periods. Customers can sign up for the newsletter to receive information on upcoming promotions.

Reputation has a good reputation for offering affordable and fashionable clothing. However, some customers have reported issues with sizing, quality, and shipping.

Payment Options accepts various payment methods, including credit cards, online bank transfer, and installment payments.

Loyalty Programs

There is no loyalty program at the moment.

Customer Reviews

Customer reviews on the website are generally positive, with many customers praising the affordable prices and trendy clothing. However, some customers have reported issues with sizing and product quality.

Community Involvement

There is no known community involvement at the moment.

Shipping and Costs

Orders over €75 qualify for free shipping. Standard shipping costs €3.99, and express shipping costs €5.99. Shipping is done through DHL, and delivery times range from 2-4 business days.

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