Bonsoiroflondon Reviews

Voted Average (3/5)

648274 Votes

16 Reviews

Vote Now

Exceptional Comfort, but Disappointed in Declining Quality

As a loyal customer of bonsoiroflondon.com, I wanted to share my experience with their nightdresses. I purchased a nightdress from them last year, and I was thoroughly impressed by the excellent quality and the unparalleled comfort it provided. However, I did notice that it shrank a bit after washing, which was a slight inconvenience. This year, I decided to purchase another nightdress of the same style. To my dismay, I observed a noticeable decline in the fabric quality - it was considerably thinner. What's more, the stitching had come undone at the wrists of both sleeves, a stark contrast to the well-finished stitching of my older nightdress. It was evident that this newer nightdress was more cheaply made, and the quality did not meet my expectations. To compound my disappointment, the nightdress shrank significantly more than the previous one, with the sleeves and length contracting by about 3 inches. Despite the unchanged price, the overall quality had deteriorated. In conclusion, while the nightdresses from bonsoiroflondon.com offer exceptional comfort, I was disheartened by the evident decline in quality. I hope that the brand addresses these quality concerns, as I truly value the comfort their products provide.

A Dream in Fabric, A Stitch in Time: A Nightdress Tale

Embarking on a cozy journey through the realms of sleepwear, I stumbled upon Bonsoir of London, and my nocturnal life was forever transformed. A year ago, I draped myself in a nightdress of unparalleled luxury, cocooned in comfort as soft as moonbeams. The caress of the fabric against my skin was a sonnet of blissful repose. Yet, as time unfurled its threads, so did the stitching of my beloved nightdress. The once impeccable garment underwent a subtle metamorphosis after its dalliance with sudsy waters, shrinking slightly in size. Despite these minor flaws, a memory of perfection lingered, prompting me to tread the path again. An eager heart and a yearning soul led me back to Bonsoir of London, seeking to recapture the magic of yesternight. Alas, the fabric that now embraced me seemed but a ghost of its former self, whispering tales of thickness lost and threads forsaken. As if to mock my expectations, the stitching at the wrists unraveled, baring the garment's soul in a lamentable display. The mirror revealed a harsh truth – my new nightdress, a shadow of its predecessor, hung shorter by three inches in a dance of mockery. The symphony of quality had faltered, leaving me adrift in a sea of disappointment, the shoreline of satisfaction receding with each passing wash. Oh, Bonsoir of London, how bittersweet the taste of your offerings. Though comfort still lulls me to slumber, the specter of dwindling quality looms large. As the price holds steady, the essence of your creations wanes, a siren's call fading into the night. In the tapestry of time, may you weave anew the threads of excellence, restoring the glory that once adorned your wares. Until then, I bid adieu to my erstwhile companions, a silent elegy for the nightdress that once was, and dreams that may never be.

A Soothing Dream with a Stitch of Disappointment

As a loyal customer of bonsoiroflondon.com, I felt compelled to share my recent experience with their nightdresses. My journey began with the purchase of a nightdress that enveloped me in comfort and coziness. The quality was exceptional, and I loved how it felt against my skin. However, after a few washes, I noticed a slight shrinkage, a minor detail in an otherwise perfect purchase. Excited to replicate the peaceful nights I had with my initial nightdress, I decided to buy another this year. To my dismay, the fabric felt noticeably thinner, and the stitching on the sleeves began to unravel, tarnishing the charm of the garment. The attention to detail that I appreciated in my first purchase seemed missing in this new one. As I wore the nightdress, I felt a discrepancy in length and sleeve size, indicating significant shrinkage compared to my previous one. Despite the unchanged price, the decrease in quality left me disheartened. While these nightdresses still provide unmatched comfort, the decline in craftsmanship was a stark contrast to my first delightful experience. In conclusion, while the nightdresses from bonsoiroflondon.com remain a source of physical ease, the lack of consistent quality between purchases left me longing for the exceptional standards I had come to expect.

Snug nightdress however high quality decrease

My overview for bonsoiroflondon.com I purchased a nightdress final yr which was wonderful high quality and really comfy, although did shrink a bit after washing. This yr I purchased one other of the identical model. The material is noticeably thinner and the stitching has come undone on the wrists of each sleeves, whereas my older one was properly completed. It appears this one is extra cheaply made and the standard will not be nearly as good. It has additionally shrunk much more in order that the sleeves and size are about 3 inches shorter. These nightdresses are very comfy however I used to be very disenchanted on the apparent deterioration in high quality regardless of the worth remaining the identical.

A Heartwarming Customer Service Experience

Let me start by saying how incredibly comfortable and cozy the brushed cotton pajamas are. I recently decided to surprise my husband with a set for Valentine's Day. However, in my excitement, I mistakenly entered my sister's address for delivery, and she happened to be out of the country at that time. Enter Glenys from Customer Services, who went above and beyond to assist me. She promptly took charge of the situation and made every effort to retrieve the package from Royal Mail. Despite their strict holding policies, Glenys spared no effort in attempting to resolve the issue. In the end, realizing that the original package might not be retrievable, she took it upon herself to arrange for a new pair to be sent to me without any further delays. This level of proactive and empathetic customer service truly stood out to me. I have always been impressed with the level of support provided by this company. Their commitment to ensuring customer satisfaction is exemplary, and this recent experience further solidified my trust and loyalty as a patron. Their responsiveness and willingness to go the extra mile when resolving problems is unmatched. I wholeheartedly recommend this brand not just for their high-quality products but also for the remarkable customer service they consistently deliver. Thank you, Glenys, and the entire customer service team, for turning a stressful situation into a heartwarming display of care and dedication.

Exceptional Assistance and Quality Apparel

I can't express enough how thrilled I am with the customer service at bonsoiroflondon.com. The cozy brushed cotton pajamas I ordered for my husband exude such warmth and comfort. However, a mishap occurred when I mistakenly had them sent to my sister's address, who was out of the country. This is where Glenys from Customer Services came to my rescue. She went above and beyond, attempting to retrieve the package from Royal Mail, despite their stringent hold duration of at least 2 weeks. Despite the setback, a new pair is already on its way to me. The dedication and promptness displayed by the customer service team is truly remarkable. Their commitment to solving issues and ensuring customer satisfaction is unparalleled. I have consistently encountered such invaluable assistance whenever any complications arise. Thank you, bonsoiroflondon.com, for not only delivering exceptional quality apparel but also providing outstanding customer support.

Exceptional Customer Care: A True Testimonial

I simply had to share my experience with bonsoiroflondon.com, particularly their exceptional customer service. I recently purchased some cozy brushed cotton pyjamas for my husband in anticipation of Valentine's Day. However, in a flustered moment, I inadvertently had them sent to my sister's address – which, to my dismay, happens to be out of the country. Fortunately, Glenys from Customer Services came to my rescue. Despite her best efforts to retrieve the package from Royal Mail, it seemed an impossible task due to their lengthy holding period. Without hesitation, a new pair was promptly dispatched to rectify my blunder. This level of dedication and care is a testament to their commitment to customer satisfaction. Dealing with any mishaps or queries has always been a seamless and positive experience with this company. It's comforting to know that their support extends well beyond the point of purchase. I cannot express enough gratitude for the peace of mind they have provided during what could have been a stressful situation. The thoughtfulness and efficiency of their customer service team have truly made a lasting impression on me. In conclusion, bonsoiroflondon.com has not only won me over with their quality products but has also solidified my trust with their outstanding customer care. I wholeheartedly recommend them to anyone seeking not only exceptional merchandise but also the assurance of exceptional support.

Exceptional Care and Support! A True Gem in Customer Service

I cannot praise bonsoiroflondon.com enough for their outstanding customer service - they truly go above and beyond! Recently, I ordered some incredibly cozy brushed cotton pyjamas for my husband as a Valentine's Day surprise. However, in my excitement, I accidentally had them sent to my sister's address while she was out of the country. In a panic, I reached out to Glenys from Customer Services, and she was an absolute lifesaver. Despite the logistical challenge of the situation, Glenys tirelessly tried to retrieve the package from Royal Mail. Unfortunately, due to their policies, the process would take at least 2 weeks. Understanding the urgency of the situation, a new pair was promptly dispatched without any hesitation. This experience truly reflects the commitment and dedication of the team at bonsoiroflondon.com in ensuring customer satisfaction. Their proactive and empathetic approach to problem-solving sets them apart, making every interaction a delight. I wholeheartedly recommend this brand not only for their high-quality products but also for their exceptional care and support in challenging situations. Thank you for your impeccable service - you have earned a customer for life!

Short in leg and arm

I recently purchased some beautiful nightwear from Bonsoir, and while the soft brushed cotton and lovely fabrics were truly a delight, I faced some challenges due to the fit. As a woman standing at 5'8", I found that the ladies' pyjamas were too short in the legs and arms for me, which was disappointing considering the price point. At £95, I had hoped for a more accommodating fit or the option for a 'tall' size. On a positive note, I must say that the night dresses saved the day with their perfect length. However, as a loyal customer, I truly hope that Bonsoir considers expanding their sizing options to include 'tall' sizes, especially for those of us who fall on the taller end of the spectrum. I believe that by addressing this issue, Bonsoir can elevate the overall customer experience and make their luxurious nightwear accessible to an even broader audience. Despite the fit issue, the quality and craftsmanship are undeniable, and I would love to see all customers, regardless of height, have the opportunity to luxuriate in Bonsoir's stunning collections.

Perfect Fabric, but Length Needs Improvement

As someone who appreciates quality nightwear, I was eager to try out bonsoiroflondon.com. The soft brushed cotton and overall design of the ladies' pyjamas were truly luxurious. However, at 5’8”, I found the garments to be too short in the legs and arms. This made the £95 price tag seem unrealistic, especially without a 'tall' size option. On a positive note, the night dresses were a good length and exuded the same high quality. With a minor adjustment in sizing, Bonsoir has the potential to cater to a wider customer base. I sincerely hope they take this feedback into consideration and provide a solution for those of us who require a little extra length in our nightwear.

The Perfect Fit for Night Dresses, But A Letdown for Pajamas

As a loyal customer of bonsoiroflondon.com, I have always admired their exquisite nightwear collection. The soft brushed cotton and luxurious fabrics have always won me over. However, as a woman standing at 5'8", the beautiful pajamas turned out to be a disappointment. The legs and arms were simply too short for my frame. At £95, it's disheartening not to have a "tall" size option available, making it feel unrealistic to invest in. On the bright side, the night dresses fit perfectly and are of a good length. I sincerely urge Bonsoir to consider providing options for taller individuals, as it would undoubtedly enhance the overall experience for customers like me. Nonetheless, I still hold on to hope for future improvements and additions to their nightwear collection.

Comfort and Quality, But Falling Short on Length

My experience with bonsoiroflondon.com was a mix of delight and disappointment. The nightwear collection exuded luxury, with fabrics that felt like a dream on the skin, especially the soft brushed cotton. However, as a customer standing at 5’8”, the ladies' pajamas fell short in both legs and arms, quite literally. The exquisite craftsmanship didn’t quite compensate for the impractical length, making the £95 price tag seem inflated without offering a 'tall' size option. On a brighter note, the night dresses proved to be a saving grace, boasting an ideal length that maintained both elegance and comfort. Despite the setback with the pajamas, Bonsoir's attention to detail and quality shone through in their collection. Yet, the oversight on sizing left me wishing for a more inclusive range. Overall, Bonsoir has the potential to be a top contender in the nightwear market with a little adjustment. Here's hoping they hear the plea for varied lengths and empower all customers to experience their premium comfort and style. It's time for Bonsoir to step up and cater to customers of all heights.

THE PYJAMAS SHRANK!

I recently purchased two sets of pajamas from bonsoiroflondon.com, and I was initially impressed by their quality and attractive designs. However, after following the washing instructions meticulously, I was dismayed to find that both sets had significantly shrunk. The cuff of the sleeves on both pairs is now at least 10 cm above the wrist. This has been disappointing, to say the least. While the initial allure and the promise of top-quality products drew me in, the significant shrinkage has left me feeling disheartened and reluctant to shop with this company again. The prices are not low, and I had expected better durability. Sadly, that has not been the case. I hope the company takes this feedback seriously, as it is crucial for ensuring customer satisfaction. Despite my negative experience, I must say that the range of pajamas on the website is quite attractive, and the overall shopping experience was pleasant. Nonetheless, the issue of shrinkage has left a lasting impression. I sincerely hope that other customers do not encounter a similar problem in the future. In the end, I cannot recommend bonsoiroflondon.com for pajama purchases due to the unexpected shrinkage issue. It's important to me that others are aware of this before making a purchase.

FROM IMPRESSED TO DISAPPOINTED: THE SHRINKING SAGA

Sharing my experience with bonsoiroflondon.com I vividly recall the excitement that washed over me when I stumbled upon their website over a year ago. The allure of their tantalizing range of pyjamas captivated me, prompting me to purchase two sets – one for myself and one for my partner. The initial impression was nothing short of impressive. The quality seemed superb, and the price point hinted at a luxurious experience awaiting us. However, as time passed, a disheartening issue emerged. Despite meticulously following the washing instructions, our beloved pyjamas began to shrink gradually. The once well-fitted sleeves now awkwardly rest a good 10 cm above our wrists, a truly shocking turn of events. The disappointment we felt as our cherished pieces transformed before our eyes was palpable. Regrettably, this unexpected turn of events has led us to refrain from future purchases with this company. While our first encounter left us enthralled, the unfortunate outcome has left a lasting impression, steering us away from revisiting bonsoiroflondon.com.

Unraveling Comfort: A Pyjama Nightmare

My heartfelt experience with bonsoiroflondon.com is a mix of initial delight and eventual disappointment. Over a year ago, I made a rather steep investment in two pairs of pyjamas, one for me and one for my partner. The website had drawn us in with its alluring display and we were willing to pay a premium for promised quality. When the pyjamas arrived, they lived up to our expectations and we were instantly impressed. However, as time went by and despite meticulously following the washing instructions, the shocking unraveling of comfort began. The once perfectly fitting pyjamas started to shrink, with the cuffs of the sleeves now sitting at least 10 cm above our wrists. It was a disheartening sight. Regrettably, we have been left with no choice but to bid adieu to any future shopping endeavors with this company.