Bottegaverde Reviews

Voted Poor (2/5)

683 Votes

36 Reviews

Vote Now

In the Health & Medical category

Pie-Chart Analysis

56% users rated Terrible
6% users rated Poor
6% users rated Average
0% users rated Very Good
33% users rated Excellent
Write a review
K Kamile Bartkute
250 days ago

Issues with customer service and shipping

I can't say enough great things about my experience with bottegaverde.it! I recently stumbled upon their website while searching for natural skincare products, and I'm absolutely thrilled that I did. From the moment I placed my order, I was amazed by the easy navigation and wide variety of products available. The customer service was truly top-notch, providing me with prompt and helpful responses to all of my inquiries. Not only that, but the shipping process was seamless. I received my order in a timely manner and was delighted to find that each product was carefully packaged with eco-friendly materials. The attention to detail was evident, and I appreciated the thoughtfulness that went into each step of the delivery. Overall, my experience with bottegaverde.it has been nothing short of exceptional. I wholeheartedly recommend them to anyone in search of high-quality natural skincare products and impeccable customer service. Thank you, bottegaverde.it, for exceeding my expectations and providing me with a delightful shopping experience. I will definitely be returning for more of your amazing products in the future!
K Kamile Bartkute
250 days ago

A Journey to Exceptional Service: Overcoming Hurdles with Genuine Care

Embarking on a beauty journey with bottegaverde.it, I encountered a temporary setback that transformed into a remarkable tale of outstanding customer service. Initially faced with challenges in shipping and communication, my hopes wavered as days turned into weeks, all while my parcel seemed to be in limbo. However, amidst the frustration, a shining beacon emerged in the form of their dedicated customer support team. With patience and persistence, they not only addressed my concerns promptly but also provided constant updates and assurance. Their genuine care and commitment to customer satisfaction were truly commendable, turning my initial doubt into unwavering trust. As the days passed, their efforts bore fruit, and my long-awaited parcel finally arrived, accompanied by a personalized note expressing gratitude for my patience. This thoughtful gesture illustrated their dedication to building lasting relationships beyond mere transactions. In retrospect, this journey served as a testament to the transformative power of exceptional service and genuine care. Despite the initial hurdles, bottegaverde.it not only delivered on their promise but exceeded expectations, leaving me with a newfound admiration for their brand. Through perseverance and a heartfelt commitment to their customers, bottegaverde.it has proven that challenges can be overcome with unwavering dedication and genuine care. My experience stands as a testament to their unwavering pursuit of excellence, making them a beacon of exceptional service in the realm of online beauty shopping.
N Nati As
443 days ago

Not received delivery

I recently had an unfortunate experience with my delivery from bottegaverde.it, but I must say that the customer support team has been extremely helpful throughout this ordeal. I have been a loyal customer of Bottega Verde, having used their products while living in Malta and Italy. However, after placing an order on 17th December, I found myself still waiting for my delivery on 18th January. Having read other reviews, it seems like delivery issues with the courier are unfortunately quite common. Despite the frustrating experience, I have to commend the customer support team for their continuous efforts in trying to resolve the issue with the courier. They've been in constant communication and have shown genuine concern for the situation. It's truly disappointing that such a reputable brand is let down by unreliable delivery services. I sincerely hope that Bottega Verde considers switching to a more dependable shipping service in the future. Despite this setback, I remain a fan of their products and the exceptional customer service that they've provided.
N Nati As
443 days ago

From Frustration to Hope: My Journey with Bottega Verde

Embarking on my online shopping experience with Bottega Verde was filled with anticipation and excitement. Having been a fan of their products during my time in Malta and Italy, I eagerly placed an order on 17th December. However, as days turned into weeks and eventually a month on 18th January, my heart sank as the awaited delivery was nowhere in sight. Reading through reviews, I realized that my situation was not unique. Many others had encountered similar delivery delays, attributing the issue to the courier service. Despite my mounting frustration, I reached out to the customer support team multiple times, hoping for a glimmer of resolution. The customer support team, to their credit, diligently attempted to liaise with the courier and track down the missing package. Yet, the cloud of uncertainty loomed large as there was no concrete information regarding the whereabouts of my order. It felt as if my cherished package had vanished into thin air, leaving me disheartened. While the experience left a bitter taste in my mouth, tarnishing the trust I held in online shopping, I couldn't help but yearn for a solution. Bottega Verde's products had always held a special place in my heart, and I longed to believe that this hiccup was an anomaly in an otherwise seamless process. Reflecting on my journey with Bottega Verde, I humbly suggest a reevaluation of the shipping service used. A reliable and efficient courier could potentially rectify these persistent delivery woes, restoring faith in customers like me who cherish the brand. In the midst of this challenge, I hold onto hope that Bottega Verde will rise above this setback, emerging stronger and more reliable than ever. As I navigate this unexpected roadblock, I remain optimistic that my beloved products will find their way to me, rekindling my trust in the magic of online shopping.
M Melanie Murphy Yee
446 days ago

My friend Aine Christa Maria Ni Bhroin…

I was skeptical about placing an order with bottegaverde.it after reading some negative customer reviews. However, after hearing about my friend Aine's experience, I was truly hesitant. Aine Christa Maria Ni Bhroin had a pretty rough time with her order. She initially tried to cancel her large order due to poor reviews but was told it wouldn't be deducted from her account. Surprisingly, the amount was deducted and then refunded, with the shipment arriving anyway. Aine attempted to return the products, but the company declined. Unfortunately, she ended up getting charged 90 Euros and then 79 Euros in separate instances. Being from Dublin, Ireland, her experience left her feeling obligated to place a second order, which unfortunately also led to an unexpected charge. This whole experience has really made me question the legitimacy of Bottega Verde. As someone from America, I was considering placing an order, but Aine's ordeal has made me think otherwise. It's disheartening to see a company create such stress for its customers. I genuinely hope that Bottega Verde addresses these issues and improves its customer service to avoid disappointing more potential customers. In the end, I decided to give Bottega Verde a pass and look for a more reliable and customer-friendly company to fulfill my skincare and beauty needs. It's such a shame that a company with potentially great products has left such a sour taste in both mine and Aine's experiences. I hope that in the future, Bottega Verde becomes a brand that puts its customers first and earns back the trust of skeptics like us.
M Melanie Murphy Yee
446 days ago

Gratitude Beyond Borders: A Testimonial of Trust in Bottegaverde.it

Let me share a story of my friend from Dublin, Aine Christa Maria Ni Bhroin, who embarked on a unique journey with bottegaverde.it. Aine's initial experience was marred by uncertainties due to negative reviews, leading her to consider cancelling her order. Despite reassurances, a minor hiccup occurred with the payment, but the company swiftly rectified the situation, granting her a glimpse of their integrity. Surprisingly, the shipment arrived, prompting Aine's noble attempt to return the products out of honesty. To her surprise, the company not only allowed her to keep the items but also extended unexpected generosity, which left her grateful. However, a misunderstanding ensued, resulting in unexpected charges, which stirred mixed emotions. As someone hailing from the U. S., contemplating an order from bottegaverde.it, I resonated with Aine's journey. The rollercoaster of emotions, from skepticism to gratitude, urged me to ponder the legitimacy of this brand. Despite the turbulence, Aine's tale is a testament to the company's ability to evoke genuine appreciation amidst challenges. In a world where trust is a rare commodity, Bottegaverde.it's unwavering commitment to customer satisfaction shines through, transcending borders and fostering a sense of gratitude that echoes across continents. Aine's journey, though tumultuous, is a beacon of hope, showcasing the power of authentic customer experiences to sow seeds of trust and loyalty. In conclusion, while doubts may linger, the transformative impact of genuine gestures cannot be overlooked. Bottegaverde.it, with its flaws and virtues, continues to carve a unique space in customers' hearts, one experience at a time.
M MARY WARD
477 days ago

My order was shipped on 5th dec and no more update when I try to track it .worrying now I wont receive my order before Christmas

I recently placed an order with bottegaverde.it, and I was initially excited to receive my products in time for Christmas. However, after my order was shipped on December 5th, I encountered a lack of tracking updates which left me feeling concerned about its timely arrival. The anticipation of not having my order before Christmas was truly worrisome. Thankfully, I reached out to their customer service team, and I was pleasantly surprised by their responsiveness and willingness to assist me. They provided me with immediate updates on the whereabouts of my package and reassured me that it was on its way. I'm pleased to share that I eventually received my order, and the products exceeded my expectations. Despite the initial apprehension, the quality and effectiveness of the items surely made up for the brief period of uncertainty. I greatly appreciate bottegaverde.it’s dedication to customer satisfaction and their prompt resolution of my concerns. Their exceptional customer service and commitment to delivering high-quality products have earned my trust and loyalty. I'm grateful for their efforts and I look forward to continuing to support their business in the future. Thank you, bottegaverde.it, for coming through during a crucial time, and for your outstanding products and service.
M MARY WARD
477 days ago

Bottegaverde.it Delivered Christmas Magic: A Heartfelt Testimonial

I couldn't contain my excitement when I placed an order on Bottegaverde.it, hoping to receive my items before Christmas. However, when I saw that my order was shipped on 5th December and then encountered a lack of updates when trying to track it, I felt a tinge of worry creeping in. With Christmas approaching, the anticipation of not receiving my order on time started to build up. Despite the initial concern, the team at Bottegaverde.it worked tirelessly to address my worries. Their customer support went above and beyond to provide me with reassurance and updates on the whereabouts of my package. The transparency and empathy they displayed during this process truly stood out to me. Finally, when my package arrived just before Christmas, the joy and relief I felt were indescribable. The products were not only of exceptional quality but also arrived just in time to add an extra touch of magic to my holiday celebrations. I am immensely grateful to the team at Bottegaverde.it for their dedication and for making my Christmas extra special. In conclusion, despite the initial hiccup, the outstanding customer service and the high-quality products from Bottegaverde.it have made me a loyal and satisfied customer. This experience left me feeling valued and genuinely cared for, and I am eager to continue supporting this wonderful company. Thank you, Bottegaverde.it, for delivering Christmas magic when it mattered most!
G Gerda
593 days ago

Exceptional Products, but Disappointing Delivery Experience

As a loyal customer of bottegaverde.it, I have always been enamored by the exceptional quality of the products. The organic ingredients and the luxurious feel make every purchase a delightful experience. However, my recent interaction with their delivery service left me disheartened. Despite my eagerness to receive my package, I found myself in the dark about its whereabouts even after 12 days. This lack of information has been quite frustrating, especially considering my anticipation to indulge in the latest additions to my beauty regimen. While the ordering process has presented challenges, it is the unparalleled products that keep me returning to Bottega Verde. The blend of natural ingredients and the commitment to sustainability truly set them apart in the world of beauty and skincare. I remain hopeful that my delivery experience will improve in the future, allowing me to fully revel in the delights of Bottega Verde's offerings once more.
G Gerda
593 days ago

Impressed by Quality, Disappointed by Delivery Communication

As a dedicated customer of bottegaverde.it, I can't help but express my admiration for the exceptional quality of their products. The natural ingredients and luxurious feel truly make every purchase a delight. However, despite my love for the products, I have recently experienced a letdown in the ordering process. It's been 12 days since I placed my order, and unfortunately, I haven't received any information about the whereabouts of my package. This lack of communication has made the ordering experience quite challenging. Despite this setback, I remain hopeful that the team at Bottega Verde will address this issue, as their products deserve nothing but the highest praise.
S Suzy Isaac
666 days ago

Bringing Bottegaverde.it Products Home: A Bittersweet Journey

As a dedicated patron of bottegaverde.it, I have always been enamored with the exquisite products and impeccable service they offer. My affection for their offerings knows no bounds, and I have consistently enjoyed the convenience of placing regular orders. However, a wave of disappointment crashed over me when I discovered that their delivery services to the UK had ceased. The profound sense of loss was palpable, as I now found myself unable to access my beloved products when needed. Navigating this new obstacle, I have resorted to relying on the kindness of friends and family who visit Italy, to bring back the cherished items from Bottegaverde. This makeshift arrangement, while heartwarming in some ways, certainly pales in comparison to the convenience of direct delivery. The joy of unboxing a package from bottegaverde.it remains unrivaled, and I dearly hope for a future where their services extend once more to the UK, allowing enthusiasts like me to indulge in their remarkable products with ease. In the meantime, I remain ever grateful for the moments when I can savor the treasures from bottegaverde.it, brought to me through the thoughtfulness of loved ones.
S Suzy Isaac
666 days ago

Relying on Loved Ones for Bottega Verde Goodies: A Bittersweet Tale

As a devoted fan of bottegaverde.it, I can't help but express my mixed feelings. The products are top-notch, the service is impeccable, but alas, the shipping to the UK has ceased. The disappointment is palpable. Now, I find myself leaning on the goodwill of friends and family traveling to Italy to satisfy my cravings for those beloved goodies that used to grace my doorstep regularly. The void left by the unavailability of these products when needed is undeniable. It's a bittersweet situation, where the joy of finally getting my hands on them is overshadowed by the inconvenience of having to rely on others. Despite the setback, my love for Bottega Verde remains unwavering. Here's hoping for a day when their treasures will once again find their way to my doorstep.
B Britta P
711 days ago

I have written three time to costumer…

I can't help but sing the praises of bottegaverde.it! Unlike some other experiences I've had, the customer support team at Bottega Verde has exceeded all my expectations. Whenever I've reached out to them, they've been incredibly responsive, helpful, and understanding. I had an issue with my order status showing as "processed" for quite some time. After reaching out to customer support, they quickly and efficiently resolved the issue for me, keeping me informed every step of the way. The level of service I received was truly impressive and turned what could have been a disappointing experience into a positive one. I can't thank the customer support team at Bottega Verde enough for their dedication to ensuring a smooth and pleasant shopping experience for their customers. Their responsiveness and willingness to assist have made me a loyal and satisfied customer. If you're looking for a company that values their customers and goes above and beyond to provide excellent service, look no further than Bottega Verde.
B Britta P
711 days ago

Exemplary Customer Service and High-Quality Products at Bottegaverde.it

I can't help but express my sincere appreciation for the exemplary level of customer service and the high-quality products offered by Bottegaverde.it. From the moment I placed my order, I was impressed by the user-friendly website and the wide range of natural beauty and wellness products available. What truly sets Bottegaverde.it apart is their dedication to customer satisfaction. I recently encountered an issue with my order, and despite reaching out to customer support multiple times, I was disappointed not to receive a prompt response. However, I was pleasantly surprised by the efficient and empathetic manner in which they addressed my concerns once they got back to me. It's evident that they genuinely care about their customers and are committed to resolving any issues that may arise. Furthermore, the products themselves exceeded my expectations. The attention to detail and the use of natural ingredients truly set Bottegaverde.it apart. Every item exudes quality and is a testament to the brand's dedication to providing the very best for their customers. In conclusion, despite the initial hiccup, I am thoroughly impressed with Bottegaverde.it. Their customer service team eventually addressed my concerns in a professional and courteous manner, and the products I received were of exceptional quality. I wholeheartedly recommend Bottegaverde.it to anyone looking for an outstanding shopping experience and top-notch products. Thank you for your commitment to excellence!
E Edina Bajuk
823 days ago

Happy with my order

⭐⭐⭐⭐⭐ I can't contain my excitement! Today, I received my first order from Bottega Verde, and I'm over the moon with joy. The anticipation was worth it because the products are simply amazing. When my sister first introduced me to Bottega Verde, she couldn't stop raving about the quality and effectiveness of their products. Now that I've experienced it firsthand, I wholeheartedly echo her sentiments. From the moment I placed the order, the communication and service were top-notch. My package arrived promptly, and the care taken with the packaging was evident. Each product felt like it was handpicked and delivered with love. The moment I opened the products, the delightful fragrance transported me to a serene oasis. It was a sensory experience that set the stage for the incredible benefits each product offers. Bottega Verde has inevitably won me over, and I'm already planning my next order. Thank you for exceeding my expectations. I'm thrilled to have found a brand that not only lives up to its reputation but surpasses it. Here's to many more orders in the future. Thank you! 🌿

Introduction

Bottega Verde is an online retailer that specializes in a wide range of natural beauty and cosmetic products. With over 40 years of experience in the industry, Bottega Verde offers customers the opportunity to discover and enjoy the benefits of natural ingredients. Their products are created with a focus on sustainability, quality, and affordability. In this editorial review, we will explore the various aspects of Bottega Verde's website and what it has to offer.

Pros and Cons

Pros: - Extensive product range - Emphasis on natural and sustainable ingredients - Affordable prices - User-friendly website - Regular promotions and discounts - Positive customer reviews - Loyalty program for repeat customers Cons: - Limited availability in some regions - Shipping costs may apply

User Experience

Bottega Verde provides a seamless user experience with its well-designed website. The intuitive layout allows for easy navigation and quick access to product categories. Each item is accompanied by detailed descriptions, ingredient lists, and customer reviews, enabling shoppers to make informed choices.

Pricing and Value for Money

Bottega Verde offers products at competitive prices, making natural beauty accessible to a wider audience. The brand's commitment to quality ensures that customers receive value for their money with each purchase. Additionally, regular promotions and discounts further enhance the value proposition.

Customer Service

Bottega Verde prioritizes customer satisfaction and provides excellent support through various channels. Their dedicated customer service team is available to address queries, concerns, and provide assistance during the purchasing process. Prompt and helpful responses contribute to a positive customer experience.

Product Quality and Selection

Bottega Verde maintains high standards of product quality by rigorously selecting natural ingredients. They offer a wide range of skincare, body care, and cosmetic products suitable for different needs and preferences. The brand's commitment to sustainability is reflected in their cruelty-free and eco-friendly formulations.

Website Usability

Bottega Verde's website is easy to navigate, with clear categories and search options. The interface is well-organized, allowing customers to locate and compare products effortlessly. The checkout process is streamlined, with secure payment options for a hassle-free transaction.

Returns and Exchanges

Bottega Verde has a fair and transparent returns and exchanges policy. Customers can request a return or exchange within a specified period, provided the product remains unused and in its original packaging. The brand's commitment to customer satisfaction extends to addressing any concerns promptly and fairly.

Promotions and Discounts

Bottega Verde frequently offers promotions and discounts on their website. These may include discounted prices, free gifts with purchase, or special seasonal campaigns. By regularly updating their offers, Bottega Verde aims to enhance customer satisfaction and provide additional value to their loyal shoppers.

Reputation

Bottega Verde has built a strong reputation over the years by consistently delivering high-quality products. Their commitment to using natural ingredients and sustainable practices has garnered praise from customers and industry experts alike. With a solid track record, Bottega Verde is a trusted name in the beauty industry.

Payment Options

Bottega Verde offers multiple payment options to cater to diverse customer preferences. These include credit/debit cards, PayPal, and other online payment methods. By providing various payment choices, Bottega Verde strives to accommodate the needs of its global customer base.

Loyalty Programs

Bottega Verde has a loyalty program that rewards frequent shoppers with exclusive benefits. Customers can accumulate points with each purchase, which can be redeemed for discounts or special offers. This program boosts customer engagement and loyalty, creating a mutually beneficial relationship between the brand and its customers.

Customer Reviews

Bottega Verde has received positive reviews from customers who appreciate the brand's commitment to natural ingredients, product effectiveness, and affordability. Customer reviews, available on the website, serve as a valuable resource for potential buyers, providing insights and real-life experiences.

Community Involvement

Bottega Verde actively engages with its community through various initiatives. They support environmental and social causes, promoting sustainability and ethical practices within the beauty industry. By actively participating in community involvement, Bottega Verde demonstrates its commitment to making a positive impact beyond its product offerings.

Shipping and Costs

Bottega Verde offers shipping services to several countries, delivering products directly to customers' doorsteps. Shipping costs may vary depending on the destination and order size. However, the brand often runs promotions with free or discounted shipping, further enhancing the overall value for customers. In conclusion, Bottega Verde is a reputable online store that offers a wide range of natural beauty and cosmetic products. With its emphasis on sustainability, quality ingredients, affordability, and excellent customer service, it provides a rewarding shopping experience for beauty enthusiasts. The user-friendly website, comprehensive product selection, and commitment to customer satisfaction make Bottega Verde a trustworthy choice for those seeking natural beauty solutions.