Introduction
Boux Avenue is a UK-based lingerie and swimwear retailer that offers high-quality, fashionable and affordable lingerie products to women of all shapes and sizes. The brand was founded in 2011 by Theo Paphitis, a well-known businessman and former Dragon's Den contestant. Boux Avenue's products are designed to cater to women of all sizes, with sizes ranging from 30A to 40H, and a range of swimwear styles to suit every taste.
Pros and Cons
Pros of shopping at Boux Avenue include a wide selection of products, high-quality fabrics, and competitive pricing. Cons include limited stock of certain items, limited sizes in some products, and relatively high shipping costs.
User Experience
The Boux Avenue website is user-friendly, easy to navigate, and visually appealing. The website features high-quality product images, detailed product descriptions, and customer reviews for most items. The website is also optimized for mobile devices, making it easy for customers to shop while on-the-go.
Pricing and Value for Money
Boux Avenue's products are competitively priced, with most items falling in the mid-to-high price range for lingerie and swimwear. While the pricing may be slightly higher than some other retailers, the quality of the products and the range of sizes available make it a worthwhile investment.
Alternatives
Alternative lingerie and swimwear retailers include Victoria's Secret, Adore Me, and ThirdLove, among others.
Customer Service
Boux Avenue offers excellent customer service, with a dedicated customer service team available to assist customers with any questions or concerns. The brand also offers a free online bra fitting service, ensuring that customers receive the right size and fit for their lingerie purchases.
Product Quality and Selection
Boux Avenue's products are of high quality, with a focus on using high-quality materials and attention to detail. The brand offers a wide selection of lingerie, swimwear, and loungewear products, with new products added regularly.
Website Usability
The Boux Avenue website is easy to use, with clear navigation and a visually appealing layout. The website features high-quality product images, detailed product descriptions, and customer reviews for most items.
Returns and Exchanges
Boux Avenue offers free returns and exchanges within 28 days of purchase, with a hassle-free returns process. Customers can return items via post or in-store.
Promotions and Discounts
Boux Avenue offers regular promotions and discounts, including seasonal sales, multi-buy offers, and discounts for newsletter subscribers. The brand also offers a student discount with a valid NUS Extra or student ID.
Reputation
Boux Avenue has a strong reputation for providing high-quality products and excellent customer service. The brand has received positive reviews from customers and industry experts alike, and has won several awards for its products and services.
Payment Options
Boux Avenue accepts a variety of payment options, including credit and debit cards, PayPal, Klarna, and Apple Pay.
Loyalty Programs
Boux Avenue offers a loyalty program, called Boux Rewards, where customers can earn points for every purchase they make. Points can be redeemed for discounts on future purchases.
Customer Reviews
Customer reviews on the Boux Avenue website are overwhelmingly positive, with customers praising the quality of the products, the fit, and the customer service.
Community Involvement
Boux Avenue is actively involved in supporting a variety of charities and organizations, including CoppaFeel!, a charity that aims to raise awareness of breast cancer.
Shipping and Costs
Boux Avenue offers affordable shipping options, with standard UK delivery costing £3.95 and free delivery on orders over £50. International shipping is also available, with prices varying depending on the location.
