Bownoflondon Reviews

Voted Good (4/5)

1373 Votes

40 Reviews

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In the Clothing Store category

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5% users rated Average
10% users rated Very Good
75% users rated Excellent
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M Maria Austin
51 days ago

Exceeded Expectations: A Timely Arrival and Top-Notch Quality!

As a delighted customer of bownoflondon.com, I can't help but share my exceptional experience. The product I ordered not only arrived precisely on time but also exceeded my expectations in terms of quality. The vibrant colors of the item further enhanced its appeal, making it a true standout in my collection. I am truly impressed with the level of service and the top-notch product I received. Thank you, bownoflondon.com, for making my shopping experience a memorable one!
J Jolanta
52 days ago

Exceptional Quality and Service – A Loyal Fan’s Experience

As a dedicated customer of bownoflondon.com, I can attest to the exceptional quality and service they provide. Each time I’ve ordered from them, the product has exceeded my expectations. The gowns I purchased as gifts for my family were met with sheer delight, thanks to the top-notch quality of the items. The prompt delivery and helpful customer service further solidified my loyalty to this brand. I’ve become a repeat customer because of the consistently high standards they maintain. My experience with bownoflondon.com has made me a loyal fan, and I will continue to recommend their products to everyone I know.
C Cynthia Fielder
53 days ago

When shopping online I did not know…

My review for bownoflondon.com When shopping online I did not know that I had to opt for Shop pay. I tried about 18 times to buy 2 robes to no avail. Kept getting "payment denied." Anna tried to help but I guess we both were unaware of "my" failure to choose Shop Pay. I skipped that option. I didn't know I had to choose Shop Pay or PayPay, etc. I thought I had to be a member of those entities. Finally I got it right. I am a senior who rarely buys online. Anna was very patient with me. I thank her very much. My brothers rec'd the robes and are very happy with their softness and quality. Thanks again, Cynthia Fielder
E Eleanor Heidingsfeld
53 days ago

Exceptional Quality Gowns, Impeccable Service!

I can't help but express my sheer delight with the exceptional quality of gowns I received from bownoflondon.com. It's truly heartwarming to support a traditional "old skool" company that values its customers and delivers top-notch products. The customer service was exemplary, ensuring a seamless and pleasant shopping experience. The gowns I ordered surpassed my expectations. The attention to detail and craftsmanship were evident in every stitch, showcasing the dedication to producing high-quality products. What's more, the gowns were exquisitely packaged in their own bags, adding an extra touch of elegance to the entire unboxing experience. It's rare to find a company that encapsulates both quality and customer care so perfectly. I couldn't be happier with my purchase and the overall experience. bownoflondon.com has undoubtedly won me over as a loyal customer, and I eagerly look forward to exploring more of their offerings in the future. This is more than just a transaction; it's an unforgettable journey of sheer satisfaction! 😊
S Sergei Artischev
56 days ago

Unparalleled Comfort and Quality Found at Bown of London

Let me start by saying that the bathrobe from bownoflondon.com is absolutely divine. The plush fabric and luxurious feel make it a true standout in my collection of loungewear. However, I must admit that I faced a slight hiccup with the shipment being delayed. Despite this minor setback, the exceptional customer service team at Bown of London swiftly addressed my concerns and ensured that I received my package with utmost care and attention. It's evident that they value their customers and are committed to delivering top-notch products in a timely manner. I would like to suggest considering a different shipment company to further enhance the overall customer experience. Nevertheless, the unparalleled comfort and quality of the bathrobe have made me a loyal fan of Bown of London. I highly recommend their products to anyone in search of luxurious and indulgent loungewear.
S Sergei Artischev
56 days ago

A Warm Embrace Delayed but Worth the Wait

Unwrapping my eagerly anticipated bathrobe from bownoflondon.com was a moment of pure delight. The luxurious fabric and impeccable quality surpassed my expectations. Despite the slight delay in shipment, the product's excellence made it worth the wait. A small hiccup like this is easily overshadowed by the comfort and style this bathrobe brings to my everyday routine. Perhaps a switch in shipment partners could enhance the overall experience, but the sheer joy of owning this bathrobe is unparalleled. Thank you, bownoflondon.com, for crafting such exceptional pieces that truly make a difference in my day-to-day life.
A Anon
56 days ago

Bown of London: A Customer’s Honest Experience with Their Towelling Dressing Gown

I recently bought a towelling dressing gown from bownoflondon.com after being impressed by the positive reviews on Trustpilot. Sadly, the quality of the product fell short of my expectations. Upon receiving the gown, I noticed an abundance of messy raw seams, loose threads, and misaligned stitches, which was quite disappointing. Despite the initial setback, I decided to return the robe for a refund. However, the process was not as seamless as I had hoped. It took a week of following up with the company after the courier confirmed the delivery just to initiate the refund. On a positive note, when I reached out to the company via email, they responded promptly on the same day, which I truly appreciated. Nevertheless, I was disheartened to discover that £9 was deducted from the refund to cover postage costs. In conclusion, while the customer service was responsive, the subpar quality of the dressing gown and the inconvenience of the refund process have led me to reconsider future purchases from bownoflondon.com.
A Anon
56 days ago

A Genuine Reflection on Bown of London: A Lesson in Disappointment

Embarking on an online shopping journey, I excitedly ordered a plush towelling dressing gown from bownoflondon.com, enticed by the promising Trustpilot reviews. Upon its arrival, however, my anticipation turned into dismay as I discovered a myriad of imperfections. Raw seams, loose threads, and misaligned stitching tainted the robe's overall allure. Opting to return the flawed garment, I embarked on a frustrating pursuit for a refund. Despite the courier confirming the delivery, the reimbursement process stalled until I took the initiative to approach the company a week later. While their prompt response to my email was appreciated, the £9 deduction for postage costs left a bitter aftertaste. Despite this disheartening experience, I commend the company for their swift email responses, showcasing a glimpse of customer care amidst the disappointments. In reflection, my journey with Bown of London serves as a cautionary tale, highlighting the importance of managing expectations in the realm of online shopping. A lesson well-learned.
J Jo-Ann Bonham
57 days ago

Exceeding Expectations: A Review of Bown of London

I recently had the pleasure of experiencing the top-notch service and product quality at bownoflondon.com, and I must say, I was thoroughly impressed. From the seamless ordering process to the swift delivery, every step exceeded my expectations. The product quality itself is unmatched. The attention to detail and craftsmanship shine through, making it clear that Bown of London takes pride in delivering nothing but the best to its customers. The fabric, design, and overall construction surpassed all my expectations. It's rare to come across a brand that not only meets but surpasses every aspect of the customer experience. I highly recommend Bown of London to anyone in search of top-quality products and exceptional service.
G Gilbert Garcia
57 days ago

Transformed Daily Wear: A Testimonial for Bown of London

Discovering bownoflondon.com has revolutionized my daily attire. The quality of their materials is unmatched, elevating my wardrobe to a new level. Each piece fits perfectly, making me feel confident and comfortable. I can't help but fall in love with their collection, and now it's become a part of my daily routine to choose their outfits. Thank you, Bown of London, for redefining my daily wear!
G Gilbert Garcia
57 days ago

From Daily Drab to Fab: A Transformation Story

As I stumbled upon bownoflondon.com in my search for a wardrobe upgrade, little did I know that it would become a game-changer in my daily attire. The moment I received my order and felt the material, I knew I was in for a treat. The fit was impeccable, enhancing my silhouette in all the right places and giving me a confidence boost like never before. From feeling drab and uninspired by my wardrobe choices, I now look forward to dressing up each day with my new favorite pieces from bownoflondon.com. This brand has truly transformed my daily routine from mundane to extraordinary, making me fall in love with fashion all over again. Thank you for creating such exceptional pieces that have become my new daily staples.
P Peter Howes
59 days ago

Effortless Elegance: A Seamless Shopping Experience

As a discerning shopper, I pride myself on seeking out simplicity and elegance in every aspect of life. When I discovered bownoflondon.com, I was immediately drawn to their ethos of simplicity and sophistication. My recent purchase from bownoflondon.com was nothing short of extraordinary. The seamless checkout process and the straightforward navigation of their website made it a delight to shop with them. From browsing through their exquisitely curated collection to finally making my purchase, every step was a testament to their commitment to simplicity and elegance. The moment I received my order, I was overwhelmed with joy. The attention to detail and the quality of the product surpassed my expectations. The entire experience reminded me of the beauty in simplicity, and I couldn't be more grateful for having found such a gem of a brand. It’s not just a purchase; it's a testament to a lifestyle that celebrates understated elegance. Thank you, bownoflondon.com, for embodying the true essence of simplicity and for providing an effortless shopping experience that leaves a lasting impression.
A Alan Rodger
59 days ago

Exemplary Service and Timely Deliveries: A Customer’s Delight

In my experience with bownoflondon.com, I received exemplary service with prompt and speedy delivery of the goods. The anticipation of receiving my order was met with sheer excitement, and to my delight, the package arrived in pristine condition, exactly as specified on the website. The efficiency and reliability demonstrated by bownoflondon.com have truly earned my trust as a satisfied customer.
A Alan Rodger
59 days ago

Exceeding Expectations: A Seamless Shopping Experience at bownoflondon.com

As a satisfied customer of bownoflondon.com, I am delighted to share my experience of their prompt and speedy delivery service. From the moment I placed my order, I was kept informed every step of the way, making me feel confident and reassured. The goods arrived in impeccable condition, matching the online description precisely. This level of attention to detail truly sets bownoflondon.com apart. Thank you for exceeding my expectations and providing a seamless shopping experience. I highly recommend bownoflondon.com for their exceptional service and quality products.
C Colin Harries
59 days ago

Unmatched Quality and Distinctive Style

I can't stop gushing about my experience with bownoflondon.com! The Dressing Gown I ordered surpassed all my expectations. The top-quality material and meticulous craftsmanship were evident as soon as I unwrapped it. The colors are absolutely stunning and the fit is spot on – it's like it was tailor-made for me. I was so impressed that I couldn't resist getting a second gown! I wholeheartedly recommend bownoflondon.com to anyone looking for unparalleled quality and distinctive style. It's a decision you won't regret!

Introduction

Bow & London is an online fashion retailer that offers a wide range of clothing, accessories, and footwear for both men and women. With a sleek and user-friendly website, the brand aims to provide a seamless shopping experience for customers. In this review, we will explore various aspects of bownoflondon.com, including the pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Wide selection of clothing, accessories, and footwear for men and women. - User-friendly website design for easy navigation. - Competitive pricing for high-quality products. - Responsive and helpful customer service. - Flexible returns and exchange policy. - Regular promotions and discounts. - Positive reputation among customers. Cons: - Limited product availability for certain items. - Shipping costs can add up for international customers.

User Experience

Bownoflondon.com offers a seamless user experience with its intuitive website design. The homepage features clear navigation menus, allowing users to easily browse through different product categories. The website also provides detailed product descriptions, high-resolution images, and customer reviews, helping users make informed purchasing decisions. Additionally, the website loads quickly and is mobile-friendly, ensuring a smooth shopping experience on both desktop and mobile devices.

Pricing and Value for Money

Bown of London offers competitive pricing for their high-quality products. While some items may be slightly more expensive compared to other retailers, the brand's focus on quality justifies the price. Customers can expect a good value for their money, as the products are durable, well-designed, and made with premium materials.

Customer Service

Bown of London prioritizes customer satisfaction and provides excellent customer service. The brand offers multiple communication channels, including email and phone support, to assist customers with any queries or concerns. Customer service representatives are knowledgeable, friendly, and responsive, ensuring a positive shopping experience for all customers.

Product Quality and Selection

Bown of London's products are known for their exceptional quality and attention to detail. The brand carefully selects materials and works with skilled craftsmen to create durable and stylish clothing, accessories, and footwear. The product selection includes a wide range of options, catering to various tastes and styles.

Website Usability

The bownoflondon.com website is designed with user convenience in mind. With clear menus, helpful search functions, and well-organized product categories, customers can easily find what they are looking for. The website also incorporates filters and sorting options, making it effortless to refine search results based on size, color, price, and other preferences.

Returns and Exchanges

Bown of London offers a hassle-free returns and exchange policy. If customers are not satisfied with their purchase, they can return or exchange the item within 30 days of receipt. The process is straightforward, and the brand provides clear instructions and prepaid return labels, making it easy for customers to initiate returns or exchanges.

Promotions and Discounts

Bown of London regularly offers promotions and discounts, providing additional value to customers. These promotions may include seasonal sales, bundle deals, or limited-time discount codes. Customers can take advantage of these opportunities to save money while adding stylish pieces to their wardrobe.

Reputation

Bown of London has built a solid reputation among its customers. The brand emphasizes quality, reliability, and exceptional customer service, leading to positive reviews and testimonials. Customers trust the brand for its commitment to excellence and often recommend it to others.

Payment Options

Bownoflondon.com offers various secure payment options to ensure a convenient checkout process. Customers can choose to pay with major credit cards, such as Visa, Mastercard, and American Express. The website also accepts payment via online payment platforms like PayPal, making it flexible for customers to complete their purchase.

Loyalty Programs

As of now, Bown of London does not have an official loyalty program. However, the brand occasionally rewards its customers with exclusive offers and discounts through email newsletters or by subscribing to their social media channels.

Customer Reviews

Customer reviews play an essential role in demonstrating the quality and reliability of a brand. Bown of London values customer feedback and actively encourages customers to leave reviews on their website. The brand showcases these reviews on product pages, allowing potential buyers to gain insights and make well-informed purchasing decisions.

Community Involvement

Bown of London actively engages with its community through social media platforms and blog posts. They share fashion inspiration, style tips, and updates about new product releases. The brand also supports various charitable initiatives and events, showcasing their commitment to social responsibility and community involvement.

Shipping and Costs

Bown of London offers both domestic and international shipping. They strive to dispatch orders within 1-2 business days, ensuring prompt delivery. Shipping costs may vary depending on the destination and order value. Domestic customers can expect reasonable shipping rates, but international customers should note that shipping costs can be higher due to customs fees and import duties. Overall, Bown of London is a reputable online fashion retailer that provides a seamless shopping experience, high-quality products, and excellent customer service. With their commitment to customer satisfaction and competitive pricing, Bown of London stands out as a reliable destination for fashion enthusiasts looking for stylish and durable clothing, accessories, and footwear.