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80% users rated Excellent
A Seamless Transition to Superior Service
From start to finish, my experience with Box Broadband has been nothing short of exceptional. The transition process was remarkably smooth, thanks to the clear and helpful communications from their telephone staff. Their team made sure I was informed every step of the way, easing any concerns I had about changing providers. On the day of installation, I was greeted by a friendly and efficient team who wasted no time in setting up my new service. Their professionalism and attention to detail were truly impressive, making the installation process a breeze. It was evident that customer satisfaction was a top priority for Box Broadband, and their dedication to providing a first-class experience was undeniable. I am delighted with my decision to switch to Box Broadband, and I highly recommend their services to anyone in search of superior internet service. Thank you, Box Broadband, for setting the standard for exceptional customer care and reliable service!An Unrivaled Upgrade: Unmatched Speed and Savings!
Experiencing the service at Box Broadband has been nothing short of a game-changer for me. From the very first contact, their team's professionalism and efficiency stood out. The installation process was a breeze, with the team's swift work connecting the overhead line in record time. What truly impressed me was their proactive approach; when I inquired about a longer internal cable for potential future router movements, they promptly addressed my request without hesitation. While the promised speeds took a bit of time to stabilize, the actual performance still exceeded my expectations. Even though it may not have reached the peak speed advertised, the service is undeniably fast and reliable, all at a remarkable cost that is a fraction of what I used to pay with my previous provider. The value for money that Box Broadband offers is unparalleled, making it a top choice for anyone looking to elevate their internet experience without breaking the bank. Grateful for the upgrade and commend the team for their exceptional service!Box Broadband: A Game-Changer in Internet Speed and Affordability!
I recently made the switch to boxbroadband.co.uk after years of frustration with my previous providers. Being a loyal customer of BT for 14 years, I was disheartened by the exorbitant prices and lackluster service. I then opted for Sky, and while the initial contract offered reasonable pricing, the internet speed left much to be desired. As my contract neared its end, Sky proposed a steep increase in fees for the same subpar service. Enter Box Broadband, and what a game-changer it has been! Not only is it more budget-friendly, but the speed is on par with top competitors like SKY and BT. The installation process was a breeze, taking a mere two hours to set up and get me up and running. My experience with Box Broadband so far has been nothing short of exceptional, and I'm thrilled to have finally found a provider that delivers both in terms of speed and affordability. Goodbye, slow connections and high prices – hello, Box Broadband!Unparalleled Service and Superb Connection with Box Broadband
I cannot express how pleased I am with the exceptional service provided by Box Broadband. From the moment Tyler and Ron arrived promptly and efficiently installed the broadband, I knew I was in capable hands. The seamless installation process and their attention to cleanliness were truly impressive. As I began using the fibre connection, I was blown away by its speed and reliability. I have no hesitation in recommending Box Broadband to anyone seeking a top-notch internet service.Unmatched Excellence: A Seamless Broadband Experience
Allow me to share my extraordinary journey with boxbroadband.co.uk and their brilliant service. From the moment their skilled engineers arrived promptly, I knew I was in good hands. Their professionalism was evident as they worked efficiently without creating any mess, leaving me impressed with their attention to detail. But what truly set them apart was the lightning-fast broadband they provided me, surpassing my expectations, all at a remarkably competitive price. I was thrilled to experience such high-quality service without breaking the bank. The seamless browsing and streaming experience they delivered only reinforced my confidence in their capabilities. I wholeheartedly endorse boxbroadband.co.uk without any hesitation. Their unmatched excellence in service delivery has left me thoroughly impressed, and I am excited to share this remarkable experience with others in search of reliable and affordable broadband solutions.Unmatched Service and Expertise: Luke D and Olly Exceed Expectations
As a long-time customer of boxbroadband.co.uk, I recently had the pleasure of experiencing exceptional service from Luke D and Olly. Their expertise and professionalism made the entire process seamless and efficient. In just over thirty minutes, they expertly installed the fibre connection without any disruption or mess. Their attention to detail was evident as they patiently explained every aspect of the system, even going the extra mile to recommend the type of ethernet cable to optimize my setup. It was truly refreshing to work with a team that not only delivers on its promises but also ensures a hassle-free and informative experience for its customers. Luke D and Olly's dedication to their craft is commendable, and I am truly grateful for their outstanding service. Thank you, boxbroadband.co.uk, for having such a remarkable team!Seamless Service and Professionalism Personified by Charlie & Ron
From the moment Charlie and Ron arrived at my doorstep to install boxbroadband.co.uk, I knew I was in good hands. Their punctuality and attention to detail were truly remarkable. Before even starting the installation, they took the time to discuss the cable run with me, ensuring everything was to my satisfaction. The installation itself was a breeze, performed with precision and care, leaving behind a neat and tidy setup. The seamless service and professionalism exhibited by Charlie and Ron truly set them apart. Thank you for an excellent job that exceeded my expectations.Seamless Switch: From Slow to Swift Internet Dreams
Transitioning from a sluggish provider to boxbroadband.co.uk felt like a breath of fresh air. Tired of exorbitant prices and snail-paced connections, reaching out to Box Broadband was a game-changer. Their swift response, transparent quoting process, and seamless installation made the switch hassle-free. Since then, our internet woes have vanished into thin air, replaced by blazing fast speeds and uninterrupted connectivity. The entire experience has left us thoroughly pleased with Box Broadband's impeccable service, creating a strong sense of satisfaction and contentment. Thank you for making our online experience truly enjoyable! 😄Transformative Connectivity: A Testament to Exceptional Service
In my unwavering quest for reliable broadband, I stumbled upon boxbroadband.co.uk. Amidst the digital landscape, their promise of seamless connectivity beckoned. Alas, the reality fell short of expectations. Countless emails and calls later, our street remains a barren island, devoid of the coveted fiber-optic lifeline. The frustration of watching neighboring roads revel in the wonders of high-speed internet while we linger in the realm of disconnect is palpable. Yet, amidst the sea of letdowns, a flicker of hope remains. A promise, whispered in the wind, of inclusion in the schedule long overdue. A chance for our street to join the ranks of the digitally empowered. As I await the day when the installation team graces our humble abode, I hold onto the belief that boxbroadband.co.uk will redeem themselves. A beacon of hope in the turbulent sea of unmet promises. Despite the trials and tribulations, I stand firm, prepared to revise this narrative into one of triumph and connectivity unparalleled.Unparalleled Service: Graham and Roger to the Rescue!
When my internet suddenly decided to take a break, panic set in. Thankfully, a call to boxbroadband.co.uk proved to be a game-changer. Within a mere hour of reaching out, Graham and Roger, the dynamic duo, arrived at my doorstep armed with solutions and smiles. The speed at which they addressed and resolved the issue was mind-blowing. Their expertise and efficiency not only fixed my internet problem in no time but also restored my faith in exceptional customer service. The dedication and promptness displayed by Graham and Roger truly set them apart. Thanks to their quick intervention, I was back online in no time, all thanks to their lightning-fast response and professionalism. Kudos to the team at boxbroadband.co.uk, and a special shoutout to Graham and Roger for going above and beyond. I couldn't be more impressed!Unveiling the Unmatched Excellence of Box Broadband: A Seamless Experience from Start to Finish
Diving into our journey with Box Broadband at boxbroadband.co.uk, I am compelled to share the remarkable tale of a service that goes above and beyond. From the very onset, their exceptional communication, seamless installation process, and impeccable service left us in awe. The installation team, marked by their friendliness and competence, tackled challenges head-on, ensuring that our needs were not just met but exceeded. Amidst logistical hurdles like a lengthy drive, their unwavering focus on solutions shone through, setting them apart from the rest. What truly sets Box Broadband apart is their unwavering commitment to their promises. The bandwidth we were promised is the bandwidth we receive – no hidden charges, no sudden spikes in fees, just a reliable service at the agreed-upon price. This level of transparency and integrity is a rare find in today's market and one that makes Box Broadband not just a provider, but a trusted partner. In a world filled with uncertainties, Box Broadband stands out as a beacon of reliability and excellence. If you're seeking a provider that not only delivers on its commitments but surpasses them with flying colors, look no further than Box Broadband. Join the ranks of satisfied customers who have experienced firsthand the unparalleled service that defines Box Broadband. Trust me; you won't be disappointed. Highly recommended, indeed.Exemplary Service Beyond Expectations: A True Gem in the Broadband Industry!
When I think of exceptional customer service, boxbroadband.co.uk immediately comes to mind. Not only did they deliver lightning-fast broadband speeds, but they also astounded me with their unparalleled commitment to customer care and efficiency. From the moment I made the first call to the swift installation process completed within a mere 3 days, every interaction felt personalized, attentive, and human – a rarity in today's tech-centric world. What truly set them apart was the genuine human connection I experienced; no automated responses or feeling like I was talking to a call center lightyears away. This level of warmth and professionalism made me feel valued as a customer, leaving a lasting impression that goes beyond just the broadband service they provide. Kudos to boxbroadband.co.uk for raising the bar and setting a shining example in the industry. I wholeheartedly recommend them to anyone in search of not only top-tier broadband speeds but also a company that genuinely cares about its customers.The set up crew arrived forward of…
My evaluation for boxbroadband.co.uk The set up crew arrived forward of schedule. We moved into our new house at 1pm and we had the web operational by 2pm. Excellent providers. The set up crew have been pleasant, clear and tidyUnrivaled Service and Unbeatable Efficiency
When I first came across boxbroadband.co.uk, I was hopeful but slightly hesitant, considering the wait for their service. However, let me tell you, the wait was absolutely worth it. The moment they reached out to me, their efficiency and professionalism shone through. From the unexpected survey team visit that showcased their attention to detail to the flawless installation process by the dedicated team, every step was seamless. They not only met my expectations but exceeded them, providing me with a faster speed at a more competitive price than initially quoted. Since the installation, I have been enjoying blazing fast speeds that have transformed my online experience. The fibre-to-the-premises service has truly lived up to its promise, and I couldn't be happier with the results. If you're looking for unparalleled service and unrivaled efficiency in the world of broadband, look no further than boxbroadband.co.uk. Trust me, you won't be disappointed.Unmatched Excellence: A Review of BoxBroadband
I had the pleasure of experiencing top-notch service from BoxBroadband, and I couldn't be more satisfied with the outcome. The sales team not only promptly but also comprehensively addressed all of my inquiries, making the entire process smooth and hassle-free. The installation team upheld the same standard of excellence by arriving punctually and working diligently. Upon completion, they even ensured that everything was left immaculately tidy. They seamlessly integrated the routers I provided and took the time to thoroughly explain any additional features I should take note of. As a result, the signal speed has been nothing short of superb! I couldn't recommend BoxBroadband highly enough for their consistently stellar performance.No Results Found
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{{{reviewBody}}}Introduction:
Box Broadband is a leading internet service provider in the UK with a reputation for providing high-speed and reliable connectivity to both residential and business customers. With their focus on delivering fiber-to-the-premises (FTTP) connections, Box Broadband has established itself as a reliable and trustworthy option for those seeking fast and stable internet access.
Pros:
- Lightning-fast broadband speeds
- Reliable and stable connection
- Excellent customer service
- Competitive pricing
- Wide range of packages and speeds to choose from
Cons:
- Availability only in select areas across the UK
- Limited promotional offers and discounts
- No mobile or bundled services
User Experience:
Box Broadband ensures a seamless user experience by delivering ultra-fast internet speeds, allowing customers to stream content, play online games, and handle large downloads without any interruptions. The reliability of their service ensures minimal downtime and a hassle-free browsing experience.
Pricing and Value for Money:
While Box Broadband's pricing may be slightly higher compared to other providers, it is justified by their exceptional speeds and reliability. Customers benefit from the value for money by experiencing consistently high internet speeds and reliable connectivity, making it worth the investment.
Customer Service:
Box Broadband values its customers and prides itself on providing excellent customer service. Their knowledgeable and friendly support team is readily available to assist with any queries or technical issues. Customers can reach out to them via phone, email, or through the user-friendly online chat feature on their website.
Product Quality and Selection:
Box Broadband's focus on delivering fiber-optic connections ensures top-quality internet service. The availability of various packages and speeds caters to the diverse needs of customers, from basic internet usage to heavy streaming and gaming requirements.
Website Usability:
The Box Broadband website features a clean and intuitive design, making it easy for users to navigate and find the information they need. The website incorporates a simple and efficient ordering process, enabling customers to select their desired package, check availability, and place an order with minimal effort.
Returns and Exchanges:
Box Broadband has a straightforward returns and exchanges policy. Customers can cancel their subscription within a specific timeframe without any additional charges. Equipment returns are handled efficiently, ensuring a hassle-free process for customers.
Promotions and Discounts:
While Box Broadband doesn't offer frequent promotions or discounts, they occasionally provide special offers to new customers or those who are upgrading their packages. These promotions are generally well-received and provide some cost-saving benefits for users.
Reputation:
Box Broadband has gained a positive reputation for its high-quality service and reliable connectivity. Their focus on customer satisfaction, combined with their commitment to delivering fast and stable internet speeds, has earned them a solid reputation in the industry.
Payment Options:
Box Broadband offers various convenient payment options, including direct debit, credit cards, and online banking transfers. This flexibility allows customers to choose the method that best suits their preferences and makes the payment process hassle-free.
Loyalty Programs:
Currently, Box Broadband does not have a dedicated loyalty program. However, they occasionally offer special discounts or benefits to existing customers as a token of appreciation for their continued support.
Customer Reviews:
Box Broadband receives overwhelmingly positive reviews from its customers, highlighting the speed, reliability, and excellent customer service as the standout features. Their commitment to user satisfaction is reflected in the many testimonials praising their reliable connectivity.
Community Involvement:
Box Broadband actively supports local communities by deploying their high-speed broadband infrastructure in areas that lack reliable connectivity. They are dedicated to bridging the digital divide and are involved in various initiatives to promote digital inclusion.
Shipping and Costs:
Box Broadband does not require shipping of physical equipment, as their FTTP connections are installed directly at the customer's premises. Customers are provided with a date and time for the installation, and there are no additional costs associated with the installation process.
Conclusion:
Box Broadband is a top choice for those seeking lightning-fast, reliable internet connectivity. Despite limited availability, their dedication to providing high-quality service, excellent customer support, and a seamless user experience makes them a trustworthy and reliable internet service provider. While their pricing may be slightly higher, the value for money is justified by the consistently high speeds and stability provided. Box Broadband's positive reputation, commitment to customer satisfaction, and involvement in community initiatives further solidify their position in the market.