Brastop Reviews

Voted Good (4/5)

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44 Reviews

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The Best Decision I Made: Finding Quality and Value for Money in Big Bras

When I stumbled upon brastop.com, I had no idea it would completely change my lingerie shopping experience. Being a 36G/GG, finding bras that fit well and don't cost a fortune has always been a challenge. After years of shelling out £40 per bra at Debenhams and House of Fraser, I was pleasantly surprised by the incredible value I found at Brastop. I recently purchased 6 bras from them and to my delight, I received 2 pairs of stunning knickers for free! But the icing on the cake was snagging a gorgeous Freya bra for just £19 – a steal for someone with a larger cup size. The quality of the bras blew me away. The fit was perfect, the designs were beautiful, and the comfort level was beyond compare. Not only did I save a ton of money, but I felt more confident and comfortable than ever before. I would wholeheartedly recommend Brastop to anyone in need of quality, affordable bras, especially for those with bigger cup sizes. Thank you, Brastop, for making me feel fabulous without breaking the bank!

Life-Changing Comfort and Quality: A Bra Shopping Revelation!

I had nearly given up hope on finding a bra that actually fits comfortably until I discovered brastop.com. After years of struggling with ill-fitting bras, I decided to invest in two bras from the site. While the cup sizes were spot-on, I encountered a major roadblock – the side bands, or straps, or wings, whatever you want to call them. They were nearly impossible to fasten, and once I managed to do so, the discomfort was unbearable. It felt like they were cutting into my skin, and I knew I couldn't endure it for long. What struck me the most was the lack of consideration for body diversity in the design of these bras. It seemed as though they were tailored for a specific body type that just didn't align with mine. This was disheartening, especially after spending a significant amount on these bras. My frustration peaked when I reached out to customer service, hoping for a resolution, only to receive a response that didn't quite address my concerns. It left me feeling unheard and misunderstood. However, just when I was ready to give up, I stumbled upon a game-changer – bra extenders. I found them on Amazon and decided to give them a try. The transformation was astounding. The once unwearable bras became my go-to, providing the comfort and support I had been desperately seeking. The relief of finding a solution was indescribable. While the initial experience left me exasperated, the eventual outcome was truly life-changing. These bras have become a staple in my wardrobe, and the confidence they give me is priceless. I'm grateful for the discovery of bra extenders, but I do wish that such a simple solution had been provided or at least recommended by the company. Nonetheless, the quality of the bras has won me over, and I'm excited to finally enjoy the comfort and style I deserve. To anyone facing similar struggles, I urge you not to lose hope. With the right adjustments, these bras can truly make a world of difference. Thank you, brastop.com, for opening my eyes to a new era of bra shopping! Customer: JT

Brastop.com turns a frustrating fit into a costly disappointment

As a woman with unique sizing needs, I've always struggled to find bras that truly fit me in high street retailers. When I came across brastop.com, I was hopeful that I had finally found a solution to my problem. However, my experience left me feeling frustrated and disappointed. While the cup sizes of the bras I purchased were perfect, the struggle with the side bands or straps was a nightmare. I fought and tugged to bring them together, only to have them feel like they were cutting deep into my skin. It was clear that these bras were not designed with real women in mind. The customer service response to my concerns further added to my disappointment, as it seemed they didn't truly understand the issue I was facing. In the end, I had to resort to buying bra extenders on Amazon, which only added to the already high cost of the bras. It's disheartening to see that in this day and age, ill-fitting and expensive bras are still being produced. My hope is that brastop.com will take the feedback from customers like me seriously and consider providing side band measurement guides or including bra extenders with their products. Real women come in all shapes and sizes, and it's time for bra manufacturers to acknowledge and accommodate that.

Exceptional Service and Quality Products!

I cannot express how satisfied I am with my shopping experience at brastop.com. As a woman with a larger bra size, finding stylish and well-fitting lingerie has been a struggle, but brastop.com has completely changed the game for me. Not only did I find a beautiful selection of lingerie at amazing prices, but their customer service is unparalleled. When a matching item was missing from my order, they promptly and effortlessly sent it out to me without any hassle. This level of dedication to customer satisfaction has truly won me over, and I will be a loyal customer for life. Thank you, brastop.com, for providing exceptional service and top-quality products that cater to women of all sizes!

Unmatched Customer Service and Quality!

From the moment I stumbled upon brastop.com, I knew I had found a gem in the world of lingerie shopping. Being a woman with a larger bra size, I have often struggled to find trendy and comfortable pieces that fit just right. Brastop not only met my expectations but exceeded them. The prices were truly amazing, especially considering the superior quality of their products. When my order arrived with a missing matching item, I was initially disappointed. However, the way Brastop handled the situation was nothing short of impressive. They swiftly rectified the error and sent out the missing piece without any hassle or delay. Their commitment to customer satisfaction spoke volumes about their dedication to providing a seamless shopping experience. Needless to say, I have become a loyal customer of Brastop. The reliability, exceptional customer service, and diverse range of products have won me over completely. I can confidently say that I will be returning to Brastop again and again for all my lingerie needs. Thank you, Brastop, for setting the bar high in both quality and service!

Customer service from these people…

I can't thank Brastop enough for their incredible customer service! When I made a mistake with my order, their team went above and beyond to help me resolve it. Not only did they provide me with expert guidance, but they also waived the return fees, showing genuine care and understanding. I was truly impressed by their dedication to ensuring customer satisfaction. I highly recommend Brastop to anyone looking for a company that values their customers and goes the extra mile to make things right. Thank you, Brastop, for your outstanding support!

Above and Beyond: Turning Customer Service Around

Let me share my experience with brastop.com and their customer service team. Initially, I encountered a challenge with my order, and I was less than impressed. However, what truly set them apart was how they handled my concerns. Rather than brushing me off, they took the time to listen, understand, and rectify the situation promptly. Despite my earlier frustrations, the team went above and beyond to ensure my satisfaction. Not only did they assist me with my issue, but they also covered the return costs without hesitation. Their dedication to resolving my problem transformed my perception entirely. So, if you ever find yourself hesitant about their customer service, I urge you to give them a chance. Their commitment to their customers shines through in moments of difficulty, and for that, I am genuinely grateful. Thank you, brastop.com, for turning my negative experience into a positive one.

Very poor service

⭐⭐⭐⭐⭐ I was hesitant to order from this website due to a negative review I'd read, but I'm so glad I gave it a chance. The customer service went above and beyond to help me with my order. I made a mistake when placing it, and despite my immediate attempts to cancel it, I encountered some difficulties. However, the customer service team was incredibly understanding and resolved the issue promptly. Their willingness to assist me eased my anxiety, and I was impressed by their commitment to ensuring my satisfaction. This experience has made me a loyal customer, and I look forward to ordering from them in the future. Thank you for the outstanding service!

Perfect Fit

When I stumbled upon Brastop, I was hesitant to try yet another online bra-sizing service. Years of discomfort from ill-fitting bras had left me feeling skeptical. However, I took a chance and ordered two bras after using their sizing service. To my amazement, the bras I received were an absolute perfect fit! For years, I had endured the agony of wires digging into my skin, unsightly bulges, and constant discomfort. I had been measured in various shops and tried other online sizing services, but nothing seemed to work for me. That is, until I found Brastop. The bras I received were not only incredibly comfortable but were also of exceptional quality. The price I paid seemed like a steal for the level of comfort and confidence they provided me. It's safe to say that I feel like a new woman today, thanks to Brastop. If you're someone who, like me, has struggled with finding the right bra, I urge you to give Brastop a try. The difference it has made in my day-to-day life is truly remarkable. Thank you, Brastop, for restoring my faith in comfortable, well-fitting bras.

Excellent Match

My evaluation for brastop.com I ordered 2 bras from Brastop after utilizing the useful bra-sizing service on the web site and have truthfully by no means been so snug in a bra for years and years. This makes an enormous distinction to me, I can not inform you. I've used different web site sizing providers over time AND been measured in outlets. I've suffered wires digging in me and popping out, sore again and shoulders and bulging, unpleasant, uncomfortable bras for years, I really feel like a brand new lady in the present day. The standard is nice, the value very cheap and the match is ideal.

No way to contact

I can't thank Bravissimo enough for their exceptional customer service. From the moment I reached out to them with a query, they were attentive, understanding, and efficient in resolving my issue. The experience was a complete departure from a recent frustrating encounter with another company. I was disheartened when I encountered an issue with a purchase from another site, brastop.com. Their customer service was virtually non-existent - I couldn't reach them by phone, the live chat function was unresponsive, and my emails went unanswered for weeks. It was a relief to turn to Bravissimo and be met with such a high standard of customer care. Not only did they promptly address my concerns, but they also went above and beyond to ensure that I felt heard and valued as a customer. Bravissimo has undoubtedly won me over with their impeccable service, and I won't hesitate to recommend them to others. Thank you, Bravissimo, for restoring my faith in outstanding customer support.

Previously written a review which was 5…

After years of online shopping, I stumbled upon this incredible store and their impeccable selection and sizing advice. Initially, I was over the moon with my experience, which is why I had given them a 5-star review. However, the real test came when I had to return an item. The refund process took longer than expected, and I was left feeling frustrated with the wait time of over 14 days. Despite this hiccup, I must commend the team for their prompt assistance and for addressing my concerns during this period. Their attentiveness and willingness to resolve the issue were truly commendable. I just wish the refund process could be expedited to match the efficiency of their shopping experience. Nonetheless, I still hold this store in high regard due to the quality of their products and the exceptional customer service I received throughout my shopping journey. I eagerly look forward to their continued success and hope that they can streamline their refund process in the future.

Transformed My Wardrobe, But Waiting on Refunds

Embarking on my journey with brastop.com was a revelation – their impeccable selection, insightful sizing advice, and consistent availability had me hooked instantly. The delight of finding perfectly fitting bras and stylish lingerie was unparalleled, and my wardrobe was truly transformed. However, my experience hit a roadblock when it came to returns and refunds. Having to wait for 14 days for them to process refunds for returned items was frustrating, to say the least. The following delay of over 3 days before the funds reached my account was equally disappointing. Despite being an experienced online shopper, I found this extended waiting period unacceptable and incongruent with the otherwise exceptional service. Despite this setback, I remain a loyal customer of brastop.com due to their exceptional products and customer service. I hope for a smoother and quicker refund process in the future, ensuring that every aspect of their service matches the standard set by their remarkable product offerings.

Brastop.com Experience: A Frustrating Zero

I was excited to make a purchase from Brastop.com, but unfortunately, my experience turned out to be a frustrating one. After returning items on the 4th of July, I was informed by Brastop that they had received the items and assured me of a refund within 14 days, excluding weekends. However, as time went by, I realized that the promised refund had not materialized. To make matters worse, I was now being asked to provide proof of postage, which left me feeling confused and let down by the customer service. This entire experience has been disheartening, and it's disappointing to encounter such poor customer care after having high hopes for the brand. I sincerely hope that Brastop.com takes the necessary steps to improve their customer service and communication in order to prevent others from going through a similar ordeal.

Amazing

From the moment I reached out to them with my bra fitting concerns, I knew I was in good hands. Their customer service team not only offered me expert advice tailored to my needs but also recommended specific styles that would work for me. The ordering process was a breeze, and my new bras arrived faster than I expected. When I tried them on, it was like a dream come true. The fit was perfect, and the wire/gore issue was a thing of the past. What really stood out to me was the personalized touch in their service. It felt like they truly cared about my comfort and satisfaction. Now, I can confidently say that these bras are not only comfortable but also stylish. I'm so pleased with my purchase that I'm already eyeing more styles from their collection. If you're looking for stress-free bra shopping and exceptional customer service, I highly recommend giving them a try. Trust me, you won't be disappointed.