Users Voice for Bravekid

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Bravekid
Bravekid Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 May 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.7 1.5 4.2 1.3 3.1
Feb 2023 5 3 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Bravekid Review by

Introduction

Bravekid.com is an online store that specializes in outdoor and indoor toys, games, and sports equipment for children. The website caters to families who want to encourage their kids to be active and adventurous. The toys offered on the site are both safe and fun, and the company tries to keep their prices low and affordable.

Pros and Cons

Pros:
  • A wide variety of toys and games for kids of all ages.
  • Low and affordable prices.
  • Reliable and easy to use website.
  • Excellent customer service.
Cons:
  • Some products are not of the highest quality.
  • Shipping can take a while depending on the location.
  • No loyalty or rewards program at this time.

User Experience

Bravekid.com is easy to use and navigate, with clear categories for toys, games, and sports equipment. The website is well-designed and responsive, making it accessible from a variety of devices. Customers can easily find the products they are looking for and add them to their cart. The checkout process is simple and straightforward.

Pricing and Value for Money

Bravekid.com prices their products competitively, making them affordable for families on a budget. The toys and games offered on the site are of good quality and provide excellent value for money. The company offers free shipping for orders over $50, which means customers can save even more money.

Alternatives

There are a variety of other online stores that offer toys, games, and sports equipment for kids. Some of the most popular alternatives to bravekid.com include Amazon, Walmart, Target, and Toys R Us.

Customer Service

Bravekid.com has excellent customer service, with representatives who are friendly, knowledgeable, and responsive. Customers can contact the company by email or phone, and they will receive a quick response. The company also has a live chat feature on their website, which is a convenient way to get in touch with customer service.

Product Quality and Selection

The product quality on bravekid.com varies, with some products being of excellent quality and others being of lower quality. However, the company does offer a wide variety of toys, games, and sports equipment for kids of all ages, which gives customers a lot of options to choose from.

Website Usability

Bravekid.com is well-designed and easy to use, with clear categories and a search bar that can help customers quickly find what they are looking for. The website is responsive and works well on a variety of devices.

Returns and Exchanges

Bravekid.com has a 30-day return policy, which means customers can return items within 30 days of receiving them as long as they are in their original condition. The company does not charge any restocking fees for returns or exchanges.

Promotions and Discounts

Bravekid.com offers various promotions and discounts throughout the year, including sales, coupons, and free shipping for orders over $50. Customers can sign up for the company's email newsletter to stay informed about these promotions and discounts.

Reputation

Bravekid.com has a good reputation among its customers for providing quality toys, games, and sports equipment at affordable prices. The company has also received positive reviews online, with customers praising their customer service and wide selection of products.

Payment Options

Bravekid.com accepts a variety of payment options, including credit cards, debit cards, PayPal, and Google Wallet. The company uses a secure payment gateway to ensure that customer's payment information is safe.

Loyalty Programs

Bravekid.com does not currently have a loyalty or rewards program, although they may introduce one in the future.

Customer Reviews

Customers have generally been pleased with the products and services offered by bravekid.com. The company has a rating of 4.5 out of 5 stars on Trustpilot, with customers praising their quality products and excellent customer service.

Community Involvement

Bravekid.com does not have any notable involvement in the community at this time.

Shipping and Costs

Bravekid.com ships to locations in the US and Canada. Shipping costs vary depending on the location and size of the order. Orders over $50 are eligible for free shipping. Shipping can take up to 10 days depending on the location. Bravekid.com also offers expedited shipping for an additional cost.