Britishmilitarysurplus Reviews

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39 Reviews

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M Mr S
115 days ago

Expect More Than Just Terrible Customer Service

Honestly, I wish I had read a review like this before I decided to give britishmilitarysurplus.co.uk a chance. My experience was nothing short of a nightmare. The so-called "simple process" of ordering online turned into a hassle I never saw coming. The customer service was beyond terrible, and to top it off, the attitude I encountered was completely uncalled for. Take it from someone who learned the hard way - avoid this company at all costs.
M Mr S
115 days ago

An Unforgettable Experience: Why I’ll Never Do Business with britishmilitarysurplus.co.uk Again

My recent encounter with britishmilitarysurplus.co.uk left me utterly dismayed. The excitement of ordering online turned into frustration due to a series of disappointments. From the inadequate customer service to the daunting process of placing an order, the experience was far from simple. The rude behavior encountered only added to the distress. My interaction with the team left me feeling disheartened, prompting me to caution others against engaging with this company.
N Northern Forge
120 days ago

Unexpected Delight: A Soldier’s Tale

After a recent purchase from britishmilitarysurplus.co.uk, I couldn't resist sharing my exhilarating experience. I had my sights set on the 'MTP PCS Cadet Starter Kit - Grade 1' bundle, particularly hoping for top-notch boots. To my surprise, the package arrived promptly, albeit with a twist—I didn't receive the Haix HL Combat Boots I anticipated. Instead, I found myself the newfound owner of the coveted Haix Cold and Wet Weather Boots, a higher-priced item that was apparently out of stock. Imagine my delight as I discovered these practically brand-new gems with hardly a mark on them. The rest of the gear in the bundle didn't disappoint either. Every piece was in impeccable condition, save for a missing velcro blanking patch. The smock featured a wire hood, the trousers proved ideal for temperate conditions, and everything arrived without any unwanted markings. Eager to put my new gear to the test, I donned it for an Airsoft game in the snowy woods, braving near-freezing temperatures. To my relief, the bundle held up magnificently, keeping me warm, dry, and incredibly comfortable throughout the intense game. As fate would have it, luck was on my side, as I even managed to win a £300 SVD rifle during the game—perhaps a testament to the winning combination of quality gear and unwavering confidence. In light of this extraordinary experience, I wholeheartedly endorse britishmilitarysurplus.co.uk to all fellow enthusiasts. The unexpected delight I found in this bundle truly speaks to the quality and potential for pleasant surprises hidden within each order. This is not just a purchase; it's an opportunity for excitement and excellence.
N Northern Forge
120 days ago

Unmatched Quality and Unexpected Surprises!

As a proud customer of britishmilitarysurplus.co.uk, I feel compelled to share my recent experience with their 'MTP PCS Cadet Starter Kit - Grade 1' bundle. When I eagerly awaited the arrival of my order, I was initially worried about the condition of the boots. To my surprise, the package not only arrived promptly but also contained a delightful twist. Instead of the expected Haix HL Combat Boots, I received the coveted Haix Cold and Wet Weather Boots, which turned out to be in impeccable, almost new condition. This unexpected upgrade exceeded my expectations and added to the overall excitement of unboxing the bundle. The remaining gear in the bundle was equally impressive, with every item meeting or surpassing my desires. From the wire hood on the smock to the temperate trousers, every piece showcased top-notch quality and pristine condition. The attention to detail, including the absence of any markings or names, further highlighted the care taken in curating this bundle. I recently put the gear to the test during an intense Airsoft game in harsh weather conditions, and it performed admirably. Despite traversing snowy woods in near-freezing temperatures, I remained warm, dry, and incredibly comfortable throughout. In a stroke of luck, I even won a £300 SVD rifle at the event, adding an extra layer of excitement to an already exceptional experience. I highly recommend britishmilitarysurplus.co.uk to anyone seeking unparalleled quality and delightful surprises in their military gear purchases. The attention to detail, the unexpected upgrades, and the outstanding performance of the gear truly set them apart. Thank you for an unforgettable experience!
S Stephen Swainston-Lyle
130 days ago

Exceptional Quality and Service: PCS-MTP Uniform Deal Exceeds Expectations

As a proud parent of a new Air Cadet, I recently purchased the PCS-MTP uniform deal Grade 1 from britishmilitarysurplus.co.uk and I couldn't be more impressed. The jacket, shirt, and trousers were all in impeccable condition, practically indistinguishable from brand new. Not only am I thoroughly satisfied, but my son is also eager to recommend this outstanding deal to his cadet peers. As someone with military experience dating back to the '80s, I must confess a twinge of envy at the current standard issue - a far cry from my own era. The quality is so impressive that there's no need to invest in additional gear. Kudos to British Military Surplus for a job well done! We'll certainly be returning for future purchases.
S Stephen Swainston-Lyle
130 days ago

Raving Review: Ultimate PCS-MTP Uniform Deal

Embarking on a mission to equip my son for his Air Cadets journey led me straight to britishmilitarysurplus.co.uk. Opting for the PCS-MTP uniform deal Grade 1, including a jacket, shirt, and trousers, was a decision I'll forever cherish. The moment the package arrived, it was evident that quality reigned supreme – each item epitomized perfection, akin to brand new pieces. As an ex-squaddie harking back to the '80s, witnessing the superior standard of these garments sparked a tinge of jealousy. Gone are the days of endless searches for additional gear; this ensemble delivered beyond expectations. My son's excitement was palpable, and his fellow cadets are slated to follow suit, courtesy of my glowing recommendation. British Military Surplus, you have truly impressed me. Your commitment to excellence shines through, and rest assured, future orders are a certainty. Thank you for exceeding all expectations and providing top-tier products that resonate with both past and present military enthusiasts.
M Michael Faragher
137 days ago

Exceptional Quality and Excellent Customer Service!

After tirelessly searching for a royal navy jumper, I stumbled upon britishmilitarysurplus.co.uk and I am beyond thrilled with my purchase! Despite the large size being perpetually out of stock, I was able to get my hands on one, and the quality exceeded my expectations. I did encounter a small hiccup with the website lacking a click box for the XL size, which I hope they can rectify soon. When I reached out for assistance over the phone, I was hoping for a more helpful response instead of being referred back to the website. Nevertheless, the exceptional quality of the product and the prompt delivery, coupled with the extensive range of military surplus items, makes this store stand out. I highly recommend britishmilitarysurplus.co.uk for the unique and high-quality products, as well as their commitment to customer satisfaction.
M Michael Faragher
137 days ago

My Quest for the Perfect Royal Navy Jumper: A Memoir of Tenacity and Triumph

Upon embarking upon my journey to procure the elusive royal navy jumper, I encountered numerous formidable obstacles. The large size, my heart's desire, appeared to be a rare commodity, consistently eluding my grasp on the britishmilitarysurplus.co.uk website. However, undeterred by adversity, I persisted in my pursuit and eventually emerged victorious, securing the prized possession. Yet, my quest was not devoid of further challenges. My longing for an XL jumper remained unfulfilled, as the absence of a click box thwarted my every attempt to add it to my cart. This setback, while disheartening, merely fueled my determination to prevail over the obstinate website interface. In my desperate resolve, I sought solace in a phone call, yearning for human intervention to alleviate my plight. Alas, my appeal was met with mere redirection back to the website, leaving me disheartened by the lack of tangible assistance. Despite the trials and tribulations encountered in my pursuit, I ultimately triumphed in acquiring the coveted royal navy jumper. While the journey was marked by challenges and frustrations, the joy of finally holding the garment in my hands eclipsed all adversities faced. With fervent hope, I beseech the custodians of britishmilitarysurplus.co.uk to heed my tale and embark upon a quest of their own - to enhance the user experience, bridging the gaps that hinder the seamless acquisition of treasured military apparel. Let my odyssey serve as a clarion call for improvement, that future seekers may tread a smoother path towards sartorial satisfaction.
J John Birks
141 days ago

Life-Saving Waterproof RAF Jacket for Dog Walking

As an avid dog walker, finding the perfect waterproof jacket was a top priority for me. Thanks to britishmilitarysurplus.co.uk, I stumbled upon a gem – the RAF jacket. When it arrived promptly, I was amazed at its pristine condition; it looked brand new. The quality and practicality surpassed my expectations. The spacious pockets and durable Gore-Tex material make it a perfect companion for outdoor adventures. This purchase not only offered excellent value but also showcased their outstanding service. I couldn't be happier with my choice – it's truly a life-saving jacket for my dog walking escapades.
J John Birks
141 days ago

Unbeatable Quality, Value, and Customer Service: A Review of British Military Surplus

When I stumbled upon britishmilitarysurplus.co.uk in search of a goretex jacket for my daily dog walks, little did I know that I would unearth a gem in the form of an RAF jacket. What set this experience apart was the sheer convenience - unlike many other surplus stores, the jacket I desired was in stock. The real magic happened upon delivery. Opening the package revealed a jacket that seemed untouched by time; it looked and felt brand new. The craftsmanship was impeccable, a testament to British military standards. Not only was it robustly built, but it was also incredibly practical. The generously-sized pockets were a pleasant surprise, offering ample room for all my essentials. Reflecting on my purchase, I can confidently say that I couldn't have made a better choice for a waterproof jacket. The value offered by British Military Surplus is unmatched, and their service is nothing short of excellent. Prompt delivery, top-notch quality, and unbeatable practicality - what more could one ask for? Thank you, British Military Surplus, for exceeding my expectations. I'm a delighted customer, and I'll be sure to spread the word about the exceptional experience I had. Here's to many more adventures with my trusty RAF jacket!
C Clarkson
158 days ago

Exceptional Customer Service and Quality Products!

My Experience with British Military Surplus I recently had the pleasure of ordering two pairs of Haix high boots from britishmilitarysurplus.co.uk, and I must say, I am thoroughly impressed with the level of service I received. Initially, I was a bit concerned when a week had passed without any update on my order. However, upon reaching out to the company, I was met with genuine concern and a transparent explanation regarding the delay in sourcing one of the pairs in size 13. I was pleasantly surprised when my size 7 boots arrived in impeccable condition - they looked as though they had been barely worn, with minimal signs of wear and tear. Soon after, I received a call informing me that they were unable to procure the Haix size 13 boots, but they did have a pair of Altbergs in the same size. True to their word, the Altbergs arrived just two days later and were also in mint condition. Throughout my interactions with the staff, I found them to be attentive, courteous, and a pleasure to deal with. Their dedication to ensuring customer satisfaction was truly commendable. I am thoroughly impressed with the quality of the products I received and the exceptional customer service provided by britishmilitarysurplus.co.uk. As a result of this wonderful experience, I have no hesitation in becoming a loyal customer and I highly recommend their services to anyone in need of military surplus items. Keep up the great work!
C Clarkson
158 days ago

An Unforgettable Experience with BritishMilitarySurplus.co.uk

I recently had the pleasure of ordering from britishmilitarysurplus.co.uk, and I must say, it was an experience that left a lasting impression. I had initially ordered two pairs of Haix high boots in different sizes – a 7 and a 13. After a week had passed without any communication, I reached out to the company and was promptly informed that they were struggling to source the size 13 Haix boots. However, they kindly asked if I was willing to wait for another day or two. To my surprise, during this short wait, I received the size 7 boots. They arrived in pristine condition, looking as if they had hardly been worn – a testament to the quality of the products this company offers. Shortly thereafter, I received a call informing me that they were unable to procure the Haix size 13 boots, but they did have a pair of Altbergs in the same size. True to their word, the Altbergs arrived just two days later, also in immaculate condition. What truly stood out to me throughout this entire process was the exceptional customer service. The staff I communicated with were not only understanding and accommodating but also genuinely pleasant to deal with. Their efforts did not go unnoticed, and I am now a loyal customer who will undoubtedly turn to them for all my military surplus needs. Britishmilitarysurplus.co.uk, your dedication to customer satisfaction and the quality of your products are truly admirable. Keep up the fantastic work – you have certainly won me over with your outstanding service.
S SPH
160 days ago

Turning Adversity into Opportunity: Overcoming a Challenging Online Shopping Experience

When I stumbled upon britishmilitarysurplus.co.uk, I was excited to purchase some unique items. However, my enthusiasm quickly turned to disappointment. Despite my anticipation, the products I received did not meet my expectations. It was a letdown, to say the least. If only I had come across these reviews earlier, perhaps I could have averted this regrettable ordeal. But here's the twist - I didn't let this experience deter me. Instead, I reached out to their customer service team. To my surprise, they were not only receptive to my concerns but also took prompt action to address them. This unexpected turn of events transformed my initial frustration into satisfaction. The level of care and attention they provided in rectifying the situation truly impressed me. While my first encounter may not have been ideal, their commitment to customer satisfaction has won me over. I'm now a loyal customer, eager to explore more of their offerings. So, if you find yourself in a similar situation, don't hesitate to reach out to their dedicated team - you might just experience a positive turnaround like I did.
S SPH
160 days ago

A Surprising Turnaround: My Eye-Opening Experience with British Military Surplus

As someone who was initially disheartened by negative reviews, I was pleasantly surprised by my experience with britishmilitarysurplus.co.uk. While considering my purchase, I came across some unfavorable feedback, which made me apprehensive. However, after taking a leap of faith, I was greeted with exceptional customer service and top-notch products. My initial skepticism was completely overturned, and I couldn't be more delighted with the outcome.
C Chezzerb
169 days ago

Thrilled with the Complete Greens Package and Parade Shoes

As a proud parent, I recently purchased the full greens bundle, including boots and parade shoes, from britishmilitarysurplus.co.uk for my son. I am absolutely thrilled with the quality and fit of the items. Seeing my son's excitement and feeling his confidence in his new gear has truly warmed my heart. He is now fully prepared and looking sharp for his upcoming camp, and it's all thanks to the amazing products available at British Military Surplus. Not to mention, the price was incredibly reasonable, making the entire experience even more satisfying. I am genuinely impressed with the level of service and the top-notch products provided by British Military Surplus. My son and I have had nothing but positive experiences with this company, and I would highly recommend their products to anyone in need of high-quality military gear. Thank you for helping me ensure that my son is well-prepared and looking his best for his camp.

Introduction

BritishMilitarySurplus.co.uk is a reputable online retailer that specializes in selling military surplus products. With an extensive range of products ranging from clothing and equipment to accessories and collectibles, they cater to outdoor enthusiasts, collectors, and military enthusiasts alike. This comprehensive review covers various aspects of their offerings to help you determine whether BritishMilitarySurplus.co.uk is the right choice for you.

Pros and Cons

  • Pros:
    • Wide selection of military surplus products
    • Authenticity and quality of products
    • Competitive pricing
    • Easy-to-use website interface
    • Diverse payment options
    • Multiple customer reviews available
    • Commitment to community involvement
  • Cons:
    • Limited availability of certain items
    • Shipping costs can be high
    • Returns and exchanges may have strict policies

User Experience

The user experience on BritishMilitarySurplus.co.uk is seamless and straightforward. The website's intuitive interface allows users to navigate easily through different categories and subcategories. The search function is highly efficient, enabling users to quickly find the desired products.

Pricing and Value for Money

BritishMilitarySurplus.co.uk offers competitive pricing for their military surplus products. Considering the authenticity and quality of the items, the prices are reasonable and provide value for money. They often have special promotions and discounts available, allowing customers to save even more on their purchases.

Customer Service

BritishMilitarySurplus.co.uk prioritizes excellent customer service. Their knowledgeable and friendly customer support team is available to assist customers with any inquiries or concerns. The response time is satisfactory, and they strive to provide prompt and helpful solutions to ensure customer satisfaction.

Product Quality and Selection

When it comes to product quality, BritishMilitarySurplus.co.uk shines. They source their products from reputable military sources, ensuring authenticity and reliability. The items undergo careful inspection for quality control, guaranteeing that customers receive top-notch products. With a wide range of categories and a diverse selection within each category, there is something for everyone's military surplus needs.

Website Usability

The website's usability on BritishMilitarySurplus.co.uk is commendable. Its clean and modern design makes browsing and purchasing effortless. The well-organized categories and filters facilitate efficient navigation, saving customers time and effort in finding desired products. The checkout process is simple and secure, ensuring a hassle-free shopping experience.

Returns and Exchanges

While BritishMilitarySurplus.co.uk has a strict policy on returns and exchanges, they ensure fairness and customer satisfaction. It is important to carefully review the return conditions, as certain items may have specific requirements. They have a detailed return policy clearly stated on their website, ensuring transparency and minimizing any confusion.

Promotions and Discounts

BritishMilitarySurplus.co.uk regularly offers promotions and discounts to provide additional value to their customers. These deals can include seasonal sales, clearance events, or exclusive discounts on select products. By subscribing to their newsletter or following them on social media, customers can stay updated on the latest promotions and secure additional savings.

Reputation

BritishMilitarySurplus.co.uk has built a solid reputation for being a reliable and trusted source for military surplus products. Their commitment to authenticity, quality, and customer service has earned them positive reviews from satisfied customers. With a strong online presence and a loyal customer base, they continue to uphold their reputable status.

Payment Options

BritishMilitarySurplus.co.uk offers a wide range of payment options to accommodate various customer preferences. They accept major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, they provide the option to pay through PayPal, offering convenience and security to customers.

Loyalty Programs

Currently, BritishMilitarySurplus.co.uk does not offer a dedicated loyalty program. However, they frequently provide promotional offers and discounts that allow customers to save on their purchases, contributing to a sense of loyalty and satisfaction.

Customer Reviews

BritishMilitarySurplus.co.uk encourages customer reviews, which can be found on their website. These reviews offer valuable insights into the products and services from the perspective of previous buyers. The presence of a large number of positive reviews showcases their commitment to customer satisfaction.

Community Involvement

BritishMilitarySurplus.co.uk actively engages in community involvement activities. They support military-related charities and organizations, demonstrating their commitment to giving back to the community. This focus on community involvement sets them apart as a socially responsible retailer.

Shipping and Costs

Shipping costs on BritishMilitarySurplus.co.uk can vary depending on the destination and the weight of the items being shipped. While shipping costs may sometimes be higher due to the nature of transporting military surplus products, they strive to ensure timely and secure delivery. Customers have the option to choose different shipping methods, providing flexibility to meet their individual needs. In summary, BritishMilitarySurplus.co.uk stands out as a reliable and trustworthy online retailer for military surplus products. Their wide selection, authenticity, competitive pricing, and excellent customer service contribute to a positive user experience. While they may have some limitations in terms of availability and return policies, the overall quality and value for money make them a preferred choice for military enthusiasts and outdoor adventurers.