Users Voice for Brookhollowcards

2% users rated Terrible
1% users rated Poor
1% users rated Average
2% users rated Very Good
93% users rated Excellent
Pie Chart Review Representation for Brookhollowcards
Brookhollowcards Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Jan 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.8 4 3.5 1.4 2.6 4.8
Nov 2022 4.8 4.2 5 1.1 4 4.9
Dec 2022 5 5 5 5 5 5
Jan 2023 4.7 5 5 1.3 2.6 4.8
Mar 2023 4.6 4.1 5 5 5 5
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Detailed Brookhollowcards Review by

Introduction

BrookhollowCards.com is an online retailer that specializes in personalized greeting cards for all occasions. They offer a wide variety of cards for birthdays, holidays, weddings, and other special events.

Pros and Cons

Pros:
  • Great quality cards
  • Easy to use website
  • Fast shipping
  • Excellent customer service
Cons:
  • Higher prices compared to some competitors
  • Limited selection for some occasions

User Experience

BrookhollowCards.com provides a great user experience with an easy-to-use website and customized templates for cards. Users can quickly create their personalized cards with ease and without any issues.

Pricing and Value for Money

BrookhollowCards.com is not the cheapest option for personalized cards, but the quality of the cards is worth the investment. They offer competitive prices and frequent offers, promotions, discounts that make their cards accessible and affordable for most people.

Alternatives

Some alternatives to consider include Zazzle, Shutterfly and Vistaprint. They offer a similar service, but sometimes their cards might be more affordable than BrookhollowCards.com.

Customer Service

BrookhollowCards.com offers excellent customer service, with fast response times, and knowledgeable customer service agents. They offer various ways to contact them, including email, phone, and live chat.

Product Quality and Selection

The product quality of BrookhollowCards.com is outstanding, with high-quality cardstock, and well-printed design. They also offer a wide variety of card designs in various categories such as invitations, announcements, and holiday cards.

Website Usability

BrookhollowCards.com is easy to use with a clear and straightforward layout. The website is easy to navigate, and users can quickly find the product they are looking for or customize their cards in a few simple steps.

Returns and Exchanges

BrookhollowCards.com offers returns and exchanges for defective products or if the wrong item was received. They have a simple process for returns and exchanges that customers can follow at their convenience.

Promotions and Discounts

BrookhollowCards.com offers frequent promotions and discounts that help customers save money on their purchase. These offers include seasonal promotions, weekly and bimonthly discounts, bulk orders discounts, and a loyalty program.

Reputation

BrookhollowCards.com has been in the personalized cards business for over 50 years, and has a reputation for providing excellent service and quality cards. They have a 4.8 star rating on Trustpilot and have received many positive comments from satisfied customers.

Payment Options

BrookhollowCards.com accepts all major credit cards, PayPal, and Apple Pay. This makes it easy for customers to pay for their purchase, and it provides various option for easy checkout.

Loyalty Programs

BrookhollowCards.com has a loyalty program that allows customers to earn points for their purchases. These points can then be redeemed for discounts on future purchases.

Customer Reviews

BrookhollowCards.com has received mostly positive comments from customers. Customers are happy with the quality of products, customer service, and fast shipping times.

Community Involvement

BrookhollowCards.com is involve in their community through participating in local charity events, offering discounts to non-profit organizations or by offering donations to support social causes.

Shipping and Costs

BrookhollowCards.com offers fast and reliable shipping, and shipping costs vary depending on the order size and the shipping method. They offer various shipping options that cater to different customer needs.

Brookhollowcards Recent User Reviews

User Rating

5 stars

100

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Reviewer Name: Suzanne

Review Submission Date: 2023-01-19

Review Title: high quality cards for lower prices
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Review Description: Quick turn around. Very nice cards. I will do business with you again.

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Reviewer Name: anisley

Review Submission Date: 2023-01-19

Review Title: Very easy to order and received quickly!
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Review Description: Very easy to order and received quickly!

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Reviewer Name: Laura

Review Submission Date: 2023-01-19

Review Title: I like that we are able to see samples…
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Review Description: I like that we are able to see samples before buying a large quantity.

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Reviewer Name: Natasha A. Moskvina

Review Submission Date: 2023-01-16

Review Title: Calendar cards were perfect
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Review Description: My New Year cards came out exactly as I expected. The paper quality and colors are excellent and the cards were delivered quickly.

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Reviewer Name: Sherry Parsons

Review Submission Date: 2023-01-13

Review Title: Great Quality, Fast Service
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Review Description: I requested a sample card, which was easy to do. I received it within a couple of days. I placed my order based on the quality of the sample. My order arrived fast and the cards are beautiful. The gold foil inside the envelopes was icing on the cake. They look like expensive cards but are at a great price. These are perfect birthday cards coming from our corporate office.

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Reviewer Name: Misty Harris

Review Submission Date: 2023-01-05

Review Title: Beautiful and On Time
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Review Description: My order arrived on time and in great shape. I particularly love the study boxes in which BH's cards are shipped. And the cards were even prettier than they appeared online. Very pleased... which is why I order from BH 2-3 times a year for our business greeting card needs.

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Reviewer Name: Jennifer Wells

Review Submission Date: 2023-01-04

Review Title: User-Friendly Site; Great Product
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Review Description: The site was easy to use and had more options for customization than other sites I tried. I called customer service with some questions on the order as it was the first time using Brookhollow and the rep was very helpful and professional. When we got the holiday cards, everyone in the office was extremely pleased with the quality of the card stock and images. We will be using this company again!

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Reviewer Name: Doctor office

Review Submission Date: 2023-01-04

Review Title: Excellent service, Beautiful high-quality cards!
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Review Description: I absolutely loved the quality of the beautiful holiday cards that was sent. Everyone who received the card was impressed with the card. Will be a repeat customer! Timely delivery and excellent packaging. Thanks

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Reviewer Name: Barbara Jackson

Review Submission Date: 2023-01-03

Review Title: I wanted to duplicate the same card we…
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Review Description: I wanted to duplicate the same card we used in 2021 and they showed me how easy it was to put in the duplicate order and send them the mailing list. Great service.

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Reviewer Name: Suzanne

Review Submission Date: 2022-12-31

Review Title: Top of the line quality
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Review Description: The cards came in a timely manner and were absolutely beautiful! The cardstock was sturdy, the pictures/printing nicely done. The cards were very classy looking as well as the envelope. Also liked the self-adhesive envelopes. A nice overall experience, thank you!