Brooklynbrewshop Reviews

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N nigel.patt
815 days ago

£45 from Amazon for a 1 gallon beer…

I can't help but share my disappointing experience with a beer brewing kit I received as a gift. When I unwrapped the £45 Amazon purchase from brooklynbrewshop.com, I was excited to try my hand at brewing a one-gallon batch of beer. However, following the instructions meticulously led to a less than desirable outcome. After the brewing process, I was left with a thick, two-inch sludge settled at the bottom, and the rest of the beer resembled a glass of Horlicks. To add to the frustration, no finings were included in the kit, leaving me at a loss on how to salvage the batch. I ended up having to purchase additional finings in an attempt to rescue the beer, but it was a task that left me feeling disheartened. The effort and resources invested in the brewing process did not match the underwhelming outcome, leaving me with only about five pints of subpar beer. Given the experience, I am hesitant to dive into beer brewing again after such a letdown. This product fell short of expectations and failed to deliver a satisfying brewing experience. I would caution others to steer clear of this offering and explore other options for a more fulfilling homebrewing experience.
N nigel.patt
815 days ago

Unleashing My Inner Brewmaster with Brooklyn Brew Shop: A Tale of Disappointment and Resilience

When my wife gifted me a 1-gallon beer brewing kit from brooklynbrewshop.com, I was ecstatic to unleash my inner brewmaster. However, the initial excitement deflated as I followed the instructions diligently, only to end up with a murky concoction resembling a glass of Horlicks, complete with a thick sludge at the bottom. The absence of finings further added to my frustration, leaving me wondering what to do with the disappointing outcome. Despite the setback, I refused to let this experience sour my passion for homebrewing. Determined to salvage something from the brew, I purchased finings in a bid to rescue my concoction. While the process tested my patience and resolve, it ultimately taught me valuable lessons about the complexities of brewing. Although my first foray into brewing may not have met expectations, I remain open to exploring other avenues within the craft. My encounter with Brooklyn Brew Shop was indeed disheartening, but it also kindled a resilient spirit within me, urging me to embrace the challenges of homebrewing with newfound determination. In conclusion, while my initial experience may have been discouraging, I'm grateful for the lessons learned and the opportunity to persevere in the face of adversity.

Introduction

Brooklyn Brew Shop is a leading online retailer that specializes in home brewing kits and supplies. With a wide selection of high-quality ingredients and equipment, they provide a platform for beer enthusiasts to satisfy their passion for brewing their own craft beers. Founded in 2009 by Erica Shea and Stephen Valand, the company has gained a strong reputation for their innovative approach to brewing and commitment to customer satisfaction.

Pros:

  • Diverse Selection: Brooklyn Brew Shop offers a diverse range of home brewing kits, encompassing various beer styles such as IPAs, stouts, and lagers. This allows customers to experiment and create their favorite brews.
  • High-Quality Products: The company is dedicated to providing top-notch ingredients and equipment. Their kits contain fresh, high-quality grains, hops, and yeast, ensuring the best possible taste and experience.
  • Educational Resources: Brooklyn Brew Shop goes the extra mile by providing detailed instructions and educational resources for both novice and experienced brewers. These resources include videos, recipe blogs, and brewing tips, making the brewing process accessible to everyone.
  • Customer Support: The support team at Brooklyn Brew Shop is highly responsive and knowledgeable. Whether customers have inquiries about products or need assistance during the brewing process, they can rely on prompt and helpful responses.

Cons:

  • Pricing: While the quality of the products justifies the cost, some customers may find the kits slightly expensive compared to alternative options in the market.
  • Limited Availability: Although Brooklyn Brew Shop offers a wide range of beer styles, there might be occasional shortages on certain kits or ingredients. This may inconvenience customers who have specific preferences or are eager to try new recipes.

User Experience:

Brooklyn Brew Shop offers a user-friendly website with a sleek and intuitive interface. Navigating through the various products and resources is effortless, enhancing the overall user experience. The website's design is visually appealing, ensuring a pleasant browsing experience for customers.

Pricing and Value for Money:

Although Brooklyn Brew Shop's kits may be slightly pricier than some alternatives, the exceptional quality justifies the cost. Customers can rest assured that they are investing in top-notch ingredients and equipment, resulting in excellent-tasting craft beers. The value for money lies in the high-quality experience and the opportunity to create unique flavors.

Customer Service:

Brooklyn Brew Shop excels in customer service. Their knowledgeable support team is readily available to answer inquiries and provide guidance throughout the brewing process. Customers can reach out via email or phone, and can expect prompt and friendly assistance.

Product Quality and Selection:

Brooklyn Brew Shop maintains an unwavering commitment to top-quality products. Their home brewing kits contain fresh and carefully selected ingredients, ensuring the best possible flavor. With a wide selection of beer styles available, customers have the opportunity to explore diverse recipes and flavors, nurturing their passion for brewing.

Website Usability:

The Brooklyn Brew Shop website is user-friendly and well-designed. It is easy to navigate, with clear categories that help customers explore different kits, ingredients, and brewing resources. The website also offers a search function, allowing customers to find specific items efficiently.

Returns and Exchanges:

Brooklyn Brew Shop has a clear and fair returns and exchanges policy. If customers receive a faulty or damaged product, they can contact customer support for assistance. The company strives to rectify any issues promptly and ensures customer satisfaction.

Promotions and Discounts:

Periodically, Brooklyn Brew Shop offers promotions and discounts, which are prominently featured on their website. Customers can keep an eye out for these deals to make the most of their purchases and potentially save money while stocking up on brewing supplies.

Reputation:

Brooklyn Brew Shop has established a strong reputation in the brewing community. Their commitment to quality, educational resources, and customer satisfaction has earned them a loyal following. Positive customer reviews and testimonials further validate their reputation as a trusted provider of home brewing kits.

Payment Options:

Brooklyn Brew Shop offers various convenient payment options to cater to a wide range of customers. They accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, customers can choose to pay using PayPal, facilitating secure and efficient transactions.

Loyalty Programs:

At present, Brooklyn Brew Shop does not offer a specific loyalty program. However, their promotions and discounts allow customers to save on future purchases, indirectly rewarding loyalty.

Customer Reviews:

Brooklyn Brew Shop has garnered an abundance of positive customer reviews. Customers frequently express satisfaction with the quality of products, customer service, and the ability to brew unique and delicious beers at home. These reviews establish Brooklyn Brew Shop as a reputable and reliable source for home brewing supplies.

Community Involvement:

Brooklyn Brew Shop actively engages with the brewing community by providing educational resources, participating in brewing events, and collaborating with other breweries. Their involvement in community initiatives fosters a sense of belonging and allows customers to connect with like-minded individuals who share a passion for brewing.

Shipping and Costs:

Brooklyn Brew Shop offers both domestic and international shipping. They strive to ensure prompt and reliable delivery of orders, utilizing reputable shipping services. Shipping costs vary depending on the customer's location and the weight of the package, with options for expedited shipping available at an additional cost.

In conclusion, Brooklyn Brew Shop stands as a leading online retailer for home brewing enthusiasts. With their commitment to high-quality products, exceptional customer service, and educational resources, they provide a platform for beer lovers to explore and satisfy their brewing aspirations. While their kits may be pricier compared to alternative options, the value for money lies in the top-notch ingredients and equipment, resulting in delicious craft beers. Brooklyn Brew Shop's dedication to customer satisfaction and community involvement further solidifies their reputation as a trusted provider in the brewing industry.