Users Voice for Burgerkingindia

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Burgerkingindia Overall rating
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Review article published on: 03 May 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 3.4 4.2 1.4 1.3
Feb 2023 5 1.8 5 5 1.3 5
Mar 2023 5 5 5 5 5 5
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Detailed Burgerkingindia Review by


Burger King India is a popular fast-food chain that serves burgers, fries, beverages, and desserts. The brand has established its presence in India through its website, which offers customers a seamless and easy-to-use platform to order their favorite meals online. The website is designed to cater to the needs of various customers, including vegetarians and non-vegetarians. It also offers useful features such as online ordering, delivery, nutritional information, and more. Here's a closer look at the website's features and functionality.

Pros and Cons

Pros: - Easy-to-use website with a simple interface - Wide range of menu options for all types of customers - Nutritional information available for all items on the menu - Option for online ordering and delivery available - Useful features like store locator, promotions, and discounts Cons: - Limited payment options available - Shipping and delivery costs are not disclosed upfront

User Experience

The user experience on is seamless and easy. The website has a simple interface that is intuitive and easy to navigate. Users can easily browse through the menu items and select the ones they want to order. The website also has a useful store locator feature that helps users find the nearest Burger King outlet. The online ordering and delivery option is also straightforward and hassle-free. Users can easily place an order and track its progress.

Pricing and Value for Money

The pricing of menu items on is in line with other fast-food chains. The website offers value for money by providing customers with a wide range of menu options to choose from. The value meals and combos are priced attractively and provide customers with a good deal. The website also offers promotions and discounts from time to time, which further adds to the value proposition.


There are several alternative websites like McDonals, KFC, Wendy's, Subway, etc., which offer similar services and menu options. However, the quality of food and service provided by Burger King India makes it a top contender and a preferred choice for many customers.

Customer Service

The customer service provided by Burger King India is excellent. The website offers a dedicated customer support team that is available to assist customers with any queries or issues they may have. The support team can be contacted via email or phone.

Product Quality and Selection

The product quality offered by Burger King India is of the highest standards. The website offers a wide range of menu options, including burgers, fries, beverages, desserts, and more. The website caters to both vegetarian and non-vegetarian customers with its extensive range of options.

Website Usability

The website's usability is excellent, with a straightforward and intuitive interface. The website is easy to navigate and browse, and users can easily find the products they are looking for. The website also offers features like nutritional information, promotions, and discounts, which enhance the user experience.

Returns and Exchanges

The website offers a hassle-free returns and exchange policy. Customers can return or exchange their orders if they are not satisfied with the quality or if the order is incorrect.

Promotions and Discounts

The website offers promotions and discounts from time to time, which are displayed prominently on the homepage. Customers can take advantage of these offers to get the best value for their money.


Burger King India has a reputation for providing high-quality food and excellent customer service. The brand has established a loyal customer base in India, and the website reflects its commitment to providing its customers with the best experience.

Payment Options

The website offers limited payment options, including credit and debit cards. The website could benefit from offering additional payment options like digital wallets and UPI payments.

Loyalty Programs

The website does not offer a loyalty program, which could be a missed opportunity to enhance customer engagement and offer additional value to customers.

Customer Reviews

The website features customer reviews, which provide valuable insights into the quality of food and service provided by Burger King India. The reviews are positive, reflecting the brand's commitment to quality and customer satisfaction.

Community Involvement

Burger King India is involved in various community initiatives, including sponsoring events and supporting charitable causes. The brand's involvement in the community further enhances its reputation and strengthens its connection with customers.


The website offers delivery services, with shipping costs depending on the order value and location. The shipping costs are not disclosed upfront, which could be a cause for concern for customers.


Burger King India is a top-choice fast-food chain, offering high-quality food and excellent customer service. The website reflects the brand's commitment to providing customers with the best experience, offering a seamless and easy-to-use platform for online ordering and delivery. The wide range of menu options, promotions, and discounts make it an attractive option for customers looking for value for their money. While the website could benefit from additional payment options and more transparent shipping costs, it remains a top contender in the Indian fast-food market, with a loyal customer base and an excellent reputation.