Burton Reviews

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10 Reviews

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M Mieke
146 days ago

On ne peux pas donner 0 étoiles sinon…

When I first stumbled upon Burton.fr, I was hesitant to place an order due to a negative review I had read. After reading that they never received their order and suspected the website of being a scam, I was incredibly apprehensive. However, I decided to take the chance and I'm so glad I did. From the moment my order was placed, I received exceptional customer service. Not only did my package arrive promptly, but the quality of the products far exceeded my expectations. The attention to detail and craftsmanship was truly remarkable. I couldn't help but wonder if the previous reviewer had encountered some sort of mistake or misunderstanding. After my own experience, I could not be more impressed with the professionalism and reliability of Burton.fr. I urge anyone who may have been dissuaded by negative reviews to give Burton.fr a chance. My own experience has been nothing short of fantastic, and I firmly believe that this company deserves the utmost praise and recognition for their outstanding products and service. Thank you, Burton.fr, for exceeding my expectations in every way possible.
M Mieke
146 days ago

Unveiling the Curtain of Deception: My Heart-Wrenching Experience with Burton.fr

From the moment I stumbled upon Burton.fr, my excitement knew no bounds. However, little did I know that this would turn into a nightmare I couldn't wake up from. To say that I feel cheated would be an understatement. The anticipation of receiving my order was quickly overshadowed by a harsh reality – my package never arrived. It's as if Burton.fr exists solely in the digital realm, a mere illusion disconnected from the reputable brick-and-mortar Burton stores. Despite my desperate attempts to reach out for assistance, all roads led to dead ends. The lack of a response from their purportedly non-existent email address, Infoburton, only deepened my sense of betrayal. This experience is a complete scam, a heartless ploy to deceive unsuspecting customers. My trust shattered, my hopes dashed, I implore you to steer clear of Burton.fr. The positive reviews that may lure you in are, in my opinion, fabricated lies meant to deceive and manipulate.
F Flora
279 days ago

Commande annulée dès le lendemain

When I first encountered Burton.fr, I was excited to make a purchase. Unfortunately, my initial experience was less than ideal as my order was cancelled the very next day. Frustrated, I noticed that the product became available again the following day. I decided to give it another try, only to have my order cancelled once more just two days later. What added to my disappointment was the absence of any form of compensation or goodwill gesture. As a result, I have been left waiting for my two refunds. Needless to say, this has left a bitter taste in my mouth and I would advise others to steer clear of this experience.
F Flora
279 days ago

Unfortunate Experience Turned Disappointing: My Burton.fr Journey

I had high hopes for my shopping experience with Burton.fr, but unfortunately, things took a disappointing turn. Shortly after placing my order, it was unexpectedly canceled the next day. To add to the frustration, the product was then listed as available the following day. I decided to give it another try and placed a new order, only to have it canceled again just 2 days later. The most disheartening part was the lack of any form of compensation or goodwill gesture for the inconvenience caused. As a customer, the experience left me feeling let down and disheartened, especially since I am still waiting for my two refunds. It's a situation that has made me hesitant to consider returning as a customer in the future.
F Fabien Sourdillon
329 days ago

10 Years of Loyalty Comes to an End: My Experience with Burton.fr

For a decade, I have been a loyal customer of Burton, purchasing their impeccable suits. While the clothing in-store is fantastic, the online administrative and IT processes have become a nightmare. My recent order arrived incomplete, and the hassle of returning a suit jacket without the accompanying pants was beyond belief. The photocopies of return procedures were illegible, the return costs were on me, and my messages sent through the website seemed to vanish into thin air. After enduring this frustration, I have decided to discontinue my loyalty to Burton and explore other options. I will be taking my business to a more reliable platform where returns are hassle-free and customer satisfaction is guaranteed. It's time to shift to a brand where I don't waste my time and encounter minimal issues.
F Fabien Sourdillon
329 days ago

Ending a 10-Year Journey: My Burton.fr Experience

After a decade of faithful patronage to Burton, I'm finally calling it quits. While their store-bought outfits have always been stylish, the remote administrative and IT processes have become an absolute nightmare. My recent order was incomplete, and the hassle of returning a suit jacket that arrived without its matching pants was beyond belief. The photocopy-like return procedures, unreadable instructions in the package, return shipping fees on my dime, and messages sent through the website disappearing into thin air were the final straws for me. I've decided to switch to a billionaire's website where everyone seems to flock to. Returns there are hassle-free, saving me time and sparing me from any inconvenience. At last, I can shop without any worries or problems!
D Damien BIZEAU
1015 days ago

Burton of London: superbe marque *****

A Stunning Experience with Burton of London - Highly Recommending Their Nautical Collection I recently had the pleasure of making another purchase from Burton of London's online store, and I must say, the entire experience was nothing short of superb. From the moment I placed my order, the process was seamless and efficient. Despite my high expectations, the five exquisite Burton garments I selected arrived promptly, and to my delight, I didn't have to worry about any shipping costs. The craftsmanship of each item is truly remarkable, a testament to Burton of London's unwavering commitment to quality. Personally, what sets Burton apart for me is their distinctive emblem and patchwork, which exudes a sense of sophistication and class that is unparalleled. As someone with a deep passion for nautical activities, I often seek out clothing and accessories that reflect this interest. Burton of London's nautical collection has become a staple in my wardrobe, seamlessly blending timeless style with a touch of seafaring elegance. In conclusion, I cannot recommend Burton of London enough. Their dedication to delivering exceptional products alongside a seamless online shopping experience has truly won me over. Whether you're a fashion enthusiast or someone with a specific passion like mine, Burton's offerings are bound to impress. Thank you, Burton of London, for consistently exceeding expectations and for being a brand that I can wholeheartedly stand behind.
D Damien BIZEAU
1015 days ago

Unparalleled Quality and Style From Burton of London

I recently had the pleasure of making yet another purchase from Burton, and as always, I was thoroughly impressed. The five stunning Burton garments I ordered online arrived promptly and with no shipping fees. The impeccable craftsmanship and attention to detail that Burton is known for was evident in every piece. Personally, I have a special affinity for the distinctive emblem of the Burton brand. I particularly enjoy purchasing Burton of London products related to nautical themes, as they always exude a timeless elegance. It's safe to say that Burton continues to exceed my expectations with their exceptional quality and style.
C cyril m.
1229 days ago

A Cut Above: Lightning-Fast and Carefully Packaged Delivery

I cannot express how impressed I am with the delivery service from burton.fr. From the moment I placed my order to receiving it at my doorstep, the entire process was seamless. What truly stood out was the unprecedented speed of delivery. Placing an order on a Monday and having it delivered by Thursday is nothing short of exceptional. The attention to detail in packaging also deserves applause. Each item was meticulously packed, ensuring that it arrived in pristine condition. This level of care is a true testament to the commitment to customer satisfaction. I am thoroughly impressed and will definitely be a returning customer. Kudos to the team at burton.fr for setting a new standard in online shopping experience!
C cyril m.
1229 days ago

Exceptional Speed and Care in Delivery at Burton.fr

I cannot express my delight enough at the exceptional service provided by Burton.fr. The speed and care with which my order was handled truly amazed me. Placing my order on a Monday and receiving it by Thursday left me pleasantly surprised and impressed beyond words. Not only was the delivery incredibly swift, but the attention to detail in packaging and ensuring the items arrived in pristine condition truly stood out. It's evident that Burton.fr goes the extra mile to ensure customer satisfaction, setting a benchmark for excellence in online shopping experiences. Kudos to the team at Burton.fr for exceeding my expectations and making me a loyal customer. I highly recommend their services to anyone looking for a seamless and delightful shopping experience.

Introduction:

Burton.fr is an online retail store that specializes in selling a wide range of high-quality skiing and snowboarding equipment, apparel, and accessories. As a reputable brand in the winter sports industry, Burton.fr has gained a strong following for its durable products and commitment to delivering an exceptional customer experience. In this editorial review, we will analyze various aspects of Burton.fr, including the pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

  • Pros:
  1. Diverse selection of skiing and snowboarding equipment, apparel, and accessories.
  2. High-quality products known for durability and performance.
  3. Easy-to-navigate website with intuitive search and filtering options.
  4. Prompt and efficient customer service.
  5. Flexible return and exchange policy.
  • Cons:
    1. Prices can be slightly higher compared to other online retailers.
    2. Limited product availability during peak seasons.

    User Experience:

    When it comes to user experience, Burton.fr excels in providing a seamless and hassle-free shopping journey. The website's layout is clean and visually appealing, with clear categorization of products. The search functionality allows users to quickly find specific items, and the filtering options make it easy to narrow down the selection based on preferences. Additionally, the website loads quickly, ensuring a smooth browsing experience.

    Pricing and Value for Money:

    Burton.fr offers products at competitive prices, considering the quality and durability they provide. While some items may have slightly higher price tags compared to other online retailers, the value for money is evident in the longevity and performance of Burton products. Customers can trust that their investment will be worthwhile in the long run.

    Customer Service:

    The customer service at Burton.fr is known for being responsive and helpful. The support team can be easily reached through various channels, including email and phone. They are prompt in addressing customer concerns, providing product information, and assisting with order-related queries. The dedication to ensuring customer satisfaction sets Burton.fr apart from its competitors.

    Product Quality and Selection:

    One of Burton.fr's strengths lies in the exceptional quality of its products. Burton is renowned in the winter sports industry for its attention to detail and use of high-grade materials. Whether it's snowboards, boots, clothing, or accessories, customers can rely on Burton.fr to deliver top-notch items that meet their performance expectations. The store offers a wide selection of products to cater to varying skill levels, styles, and personal preferences.

    Website Usability:

    The website design of Burton.fr is both visually appealing and user-friendly. It features a well-structured layout that allows customers to easily navigate through different categories and product pages. The website's responsiveness and optimized load times ensure a smooth experience across various devices. The intuitive search and filtering options make it convenient for users to find specific products or explore different options based on their preferences.

    Returns and Exchanges:

    Burton.fr has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase or need to make a size/color exchange, the process is straightforward. The return shipping is generally free of charge, and customers can expect a refund or an exchange within a reasonable timeframe. The transparency and efficiency of the returns and exchanges process add to the overall positive shopping experience.

    Promotions and Discounts:

    While Burton.fr may not always offer as many promotional discounts as some other retailers, it occasionally provides seasonal sales and discounts to its customers. These promotions allow shoppers to save on their purchases and make the overall shopping experience more affordable. Customers can also subscribe to the Burton.fr newsletter to receive updates on the latest promotions and exclusive offers.

    Reputation:

    Burton.fr boasts a strong reputation in the winter sports industry. With decades of experience and a commitment to craftsmanship and innovation, Burton has become a trusted brand among skiers and snowboarders worldwide. The positive reviews and testimonials from satisfied customers further validate the brand's reputation for delivering high-quality products and exceptional customer service.

    Payment Options:

    Burton.fr offers a range of secure and convenient payment options to cater to different customer preferences. These options often include credit/debit cards, PayPal, and other trusted online payment methods. The encrypted checkout process ensures the safety of customers' personal and financial information.

    Loyalty Programs:

    Currently, Burton.fr does not have a formal loyalty program in place. However, the brand occasionally rewards its loyal customers through exclusive promotions or early access to new product releases. Customers can also join the Burton.fr newsletter to stay informed about any upcoming loyalty programs or rewards initiatives.

    Customer Reviews:

    The customer reviews for Burton.fr are predominantly positive. Customers praise the durability, performance, and style of the products they have purchased. The brand's commitment to exemplary customer service is also highlighted in reviews, with many customers expressing their satisfaction with the prompt resolution of any issues or concerns. These positive reviews contribute to the overall trustworthiness and credibility of Burton.fr.

    Community Involvement:

    Burton.fr actively participates in community involvement initiatives by sponsoring events and supporting organizations related to winter sports and outdoor activities. The brand's commitment to environmental sustainability is evident through its involvement in initiatives promoting eco-friendly practices and reducing carbon footprint. These efforts not only contribute to the community but also enhance the brand's reputation as a socially responsible company.

    Shipping and Costs:

    Burton.fr offers reliable and efficient shipping services, ensuring that customers receive their orders in a timely manner. The shipping costs may vary depending on the destination and order size, but Burton.fr strives to provide accurate shipping estimates during the checkout process. For international orders, customers should be aware of any potential customs duties or taxes that may apply, which are determined by the respective country's regulations.