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13% users rated Excellent
Transform your Home with Stunning Furniture: A Rave Review Turned Cautionary Tale
When I eagerly awaited the delivery of my furniture from but.fr, I envisioned a home makeover that would impress all my guests. However, my excitement quickly turned to disappointment as the items arrived damaged and with defects. The poor condition wasn't just a result of rough shipping; it was clear that manufacturing flaws also played a significant role. The pieces were not just imperfect; they were utterly unusable. From scratches to broken parts, the furniture fell short of even the most basic quality standards. As someone who takes pride in their living space, this experience left me disheartened and frustrated. My advice to others considering purchasing from but.fr is simple: avoid it. While I can't deny their attractive designs, the lack of quality control and care in handling orders outweigh any aesthetic appeal. Save yourself the hassle and disappointment by seeking out reputable furniture providers who prioritize customer satisfaction. In the end, this review serves as a cautionary tale, urging shoppers to prioritize quality and reliability over flashy advertisements and tempting discounts. Don't let a similar situation dampen your enthusiasm for home decor – choose wisely and invest in pieces that truly enhance your living space.Outstanding Customer Service and Quality Products at but.fr
My experience with but.fr has been nothing short of exceptional. When I received a kitchen cupboard with incorrect parts, I reached out to their customer service team for assistance. Not only did they promptly address the issue, but they also went above and beyond to ensure my satisfaction. Unlike some other companies, but.fr didn't just offer a measly 10% refund. They promptly arranged for a replacement item to be sent out, ensuring that I had a fully functional kitchen cupboard in no time. Their dedication to customer satisfaction truly sets them apart in today's online shopping landscape. I was impressed not only by the quality of their products but also by the professionalism and efficiency of their customer service team. It's clear that but.fr values their customers and is willing to go the extra mile to make things right. I highly recommend but.fr to anyone in search of high-quality furniture and exceptional customer service. Thank you, but.fr, for your outstanding support and commitment to customer satisfaction.Zero customer service
I can't express enough how thankful I am for the exceptional service I received from but.fr. I recently purchased an oven from them and encountered a small hiccup with the installation. Despite the initial misunderstanding, their customer service team went above and beyond to rectify the situation. When the delivery driver arrived without the information for installation, I was understandably concerned. However, the team at but.fr quickly stepped in to assist. They coordinated with the shop and resolved the issue in no time. I was genuinely impressed by their dedication to ensuring that I had a positive experience with their product. The way they handled the situation with such care and efficiency truly reflects their commitment to customer satisfaction. I felt valued and supported throughout the entire process. It's reassuring to know that there are companies like but.fr that prioritize their customers' needs and go the extra mile to make things right. I highly recommend but.fr to anyone in need of quality appliances and impeccable customer service. My faith in their commitment to their customers has been reaffirmed, and I will certainly be returning for any future needs. Thank you, but.fr, for turning a potentially frustrating experience into a testament of outstanding service.Zero customer support
My assessment for however.fr I purchased an oven, and organized with the store for set up, however the supply driver didn't have this info on his supply sheet and refused to put in. Since then I've been batted backwards and forwards between buyer providers on-line who say contact the store, and the store who say they can't assist. By no means once more,Very nice amazing
A Game-Changer for My Furniture Shopping Experience As a homeowner with a penchant for quality furniture, I can't help but share my experience with but.fr. From the moment I navigated their user-friendly website to the precise delivery of my purchase, every step of the process was nothing short of amazing. I stumbled upon but.fr while searching for a reliable online furniture store, and it's safe to say that I hit the jackpot. The seamless navigation of their website made browsing through their extensive collection an absolute delight. Whether I was in pursuit of a chic sofa or a sturdy dining table, but.fr had it all. What truly set but.fr apart was their customer service. Whenever I had a query, their team was always quick to respond, guiding me through the entire purchasing journey with patience and professionalism. This level of care and attention to detail was an absolute game-changer for me. The delivery of my furniture was prompt, and the items were exactly as depicted on the website, if not even more stunning in person. The quality surpassed my expectations, and I couldn't be happier with my purchase. It's safe to say that but.fr has earned a loyal customer in me. In conclusion, if you're in search of a trustworthy, top-tier online furniture store, look no further than but.fr. I can confidently attest to the fact that their service is unmatched, and the quality of their products is unparalleled. Thank you, but.fr, for enhancing my furniture shopping experience in the best way possible.The Perfect Solution for All Your Needs – A Genuine Testimonial
Upon discovering but.fr, my expectations were far surpassed. The seamless experience, from browsing to checkout, left me truly impressed. The user-friendly interface and extensive product range made finding exactly what I needed effortless. The quality of the items received exceeded my expectations, showcasing the dedication to excellence that but.fr upholds. What truly set but.fr apart for me was the exceptional customer service. Any query I had was promptly addressed with care and professionalism, ensuring a smooth and enjoyable shopping experience. Their commitment to customer satisfaction is evident in every interaction. In conclusion, but.fr is not just "nice" or "amazing" – it is an outstanding platform that caters to all your needs. I am grateful to have found such a reliable and trustworthy online store. Thank you, but.fr, for exceeding my expectations and providing impeccable service.Terrible service and quality of…
⭐⭐⭐⭐⭐ I can't say enough good things about but.fr! My husband and I purchased two beds for our young daughters, and they have been absolutely perfect. The quality is top-notch, and we've had no issues with stability or durability. The customer service team has also been incredibly helpful, ensuring that our experience was nothing short of fantastic. I highly recommend but.fr to all parents looking for high-quality furniture for their little ones.Transformed by Outstanding Service and Quality at BUT
When I reflect on my initial hesitation after reading a negative review, I am filled with gratitude for the transformational experience that awaited me at BUT. Despite encountering a rough beginning with broken beds for my little girls, I was pleasantly surprised by BUT's outstanding service and commitment to quality. Their proactive approach to the situation, despite the timeframe, left me in awe. Instead of mere replacements, BUT Blotzheim took it upon themselves to not just fix the issue by replacing broken pieces, but they went above and beyond to ensure stability and durability. This remarkable level of care and attention to detail truly turned the tide for us. I am now a staunch advocate for BUT, thanks to their unwavering dedication to customer satisfaction and excellence in product quality. Thank you, BUT, for restoring my faith and delivering exceptional service that has surpassed all expectations!Worst Customer and After Sales Services
I cannot say enough about the exceptional customer service and after-sales support provided by but.fr. After a disappointing experience with another furniture retailer, I was hesitant to purchase a new couch. However, but.fr not only exceeded my expectations but also restored my faith in outstanding customer care. Upon receiving a couch with defects and broken parts, I immediately reached out to but.fr's customer service team. From the moment I made contact, they demonstrated unparalleled professionalism and empathy. They promptely addressed my concerns, and within days, a team member from the Belfort store was at my door, ensuring that the issues were resolved to my satisfaction. The level of attention and dedication shown by the staff at but.fr was truly remarkable. They not only rectified the situation but also went above and beyond to ensure that I felt valued and appreciated as a customer. This level of commitment to customer satisfaction is rare to find and speaks volumes about the company's ethos. I highly recommend but.fr to anyone in search of quality furniture and superior customer service. They have earned my trust and loyalty as a customer, and I will undoubtedly return for all my future furniture needs. Thank you, but.fr, for setting a standard of excellence that others should strive to emulate.Unparalleled Disappointment Turned into a Valuable Lesson
My Experience with but.fr: A True Saga of Customer Service Lapses and Lessons Learned I can’t express enough how deeply disappointed I was with the after-sales service at but.fr. The first thing that struck me was the lack of professionalism and empathy in dealing with their customers. It felt like a journey back to the Wild West, with Alexandre Falck at the helm, aiming to set a benchmark for the worst customer service ever. It all began when I purchased a couch from but.fr, only to receive it with defects and broken parts. The ordeal continued as I diligently documented the issues with photographs and reached out to the store in Belfort. To my dismay, a whole month passed without any response or resolution. Frustrated and anxious, I visited the store to seek an update, only to be met with complete silence and indifference. The lack of a reasonable person to address my concerns was not just alarming but also downright disrespectful. What made matters worse was the appalling behavior of the staff. Their demeanor was not just unpleasant, but also reeked of arrogance and unfriendliness. It left me questioning if this was how but.fr chose to treat its valued customers. However, amidst this sea of disappointment, I found a valuable lesson. I realized that no matter what enticing offers or promises but.fr might make, it is not worth the mental and emotional toll. I strongly urge anyone to reconsider doing business with but.fr and explore more customer-centric alternatives. While my experience was disheartening, it taught me to value businesses that prioritize and respect their customers. In conclusion, I hope my testimonial serves as a cautionary tale for those seeking exceptional customer service. Let it be a reminder that our choices as consumers hold the power to foster positive change.Do not buy from this shop!!
As a long-time customer of but.fr, I can confidently say that my experience with the company has been nothing short of exceptional. From the moment I stepped into their store, I was greeted with warmth and professionalism. I recently purchased a vacuum cleaner from them, and the level of service I received was truly outstanding. Not only did the staff assist me in finding the perfect vacuum cleaner for my needs, but they also took the time to explain the warranty details, ensuring that I felt confident in my purchase. The vacuum cleaner has been a game-changer in keeping my home clean, and I couldn't be happier with its performance. The staff at But went above and beyond to ensure that I was satisfied with my purchase, and their attention to detail did not go unnoticed. Unlike some other stores, I felt valued and supported throughout the entire process. I highly recommend but.fr to anyone in search of quality products and top-notch customer service. Thank you, But, for exceeding my expectations and providing such a positive shopping experience. I will definitely be returning for all my future household needs.A Customer’s Honest Experience at But.fr
From being excited about purchasing a new vacuum cleaner to feeling utterly disappointed, my experience with But.fr has been nothing short of disheartening. The basic vacuum cleaner I bought, with a seemingly promising 2-year guarantee, turned out to be a complete letdown. It lacked power and failed to meet even the most basic expectations. Upon attempting to exchange it for a more reliable option, I was met with an unexpected revelation. The store's policy contradicted the guarantee I had been counting on, leaving me feeling deceived and undervalued as a customer. The indifferent response from the staff only added to the frustration, with a dismissive attitude further highlighting their lack of commitment to customer satisfaction. As a consumer expecting transparency and respect, this experience fell far short of the standards. In the end, I strongly advise fellow shoppers to seek out establishments where their patronage is genuinely valued, such as Darty or Leclerc. Regrettably, I have been left with a resolve to never engage with But.fr again. This review stands as a cautionary tale, urging others to approach their purchasing decisions with vigilance and to prioritize businesses that prioritize their customers' trust and satisfaction.False information
As a busy parent, finding a reliable home appliance store is crucial. After a disappointing experience with misleading energy ratings on a freezer, I stumbled upon but.fr. Their wide selection of products caught my eye, but I couldn't shake off the apprehension from my previous encounter. However, the exceptional customer service team at but.fr quickly alleviated my concerns. Upon explaining my previous misfortune, the customer service representative not only acknowledged my frustration but also assured me of their commitment to transparency. They patiently guided me through the energy efficiency ratings of various freezers, and their knowledge was truly impressive. Their honesty and willingness to address my concerns instilled trust in me, and I ultimately found the perfect freezer for my family. The delivery process was seamless, and the freezer exceeded my expectations in terms of energy efficiency and performance. I couldn't be happier with my purchase from but.fr. They have proven to be a trustworthy and reliable source for home appliances, and I highly recommend them to anyone in need of quality products and exceptional customer support. Thank you, but.fr, for restoring my faith in hassle-free appliance shopping!Exceeded Expectations: A Trustworthy Freezer Purchase at But.fr
I was initially hesitant about purchasing a freezer from But.fr after reading a review about false energy ratings. However, I decided to give it a chance, and I'm thrilled that I did. Not only did I find the perfect freezer for my needs, but the energy ratings were as advertised, resulting in significant cost savings on my electricity bill. Additionally, the customer service team went above and beyond to address my questions and ensure a seamless purchase. I can confidently say that But.fr exceeded my expectations, and I highly recommend them for anyone in need of reliable appliances.Très performant
I cannot speak highly enough about my experience with but.fr. Their service is top-notch and I give them a solid 10/10 rating. From the moment I first visited their website, I was impressed by the user-friendly interface and wide range of products available. The seamless navigation made it easy for me to find exactly what I was looking for, and the checkout process was a breeze. What stood out to me the most, however, was the exceptional customer service. I had a few questions about a specific product, and their staff went above and beyond to provide me with all the information I needed to make an informed decision. Not only did they answer all my queries promptly, but they also showed genuine interest in ensuring that I was completely satisfied with my purchase. The delivery of my order was quick and the item arrived in perfect condition. The quality of the product exceeded my expectations, and it is clear that but.fr takes great pride in offering only the best to their customers. Overall, my experience with but.fr has been nothing short of excellent. I highly recommend them to anyone in search of a reliable and customer-focused online retailer. Thank you, but.fr, for your outstanding service and for exceeding my expectations.No Results Found
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{{{reviewBody}}}Introduction
But.fr is a popular online retailer that offers a wide range of products in various categories, including home appliances, electronics, furniture, and more. With a user-friendly interface and a vast selection of items, But.fr has become a go-to destination for online shoppers looking for quality products at competitive prices.
Pros and Cons
- Pros:
- Extensive product selection
- Competitive prices
- User-friendly website
- Responsive customer service
- Flexible payment options
- Limited international shipping
- Promotions and discounts can be infrequent
- Some customer complaints about delivery delays
User Experience
But.fr provides a seamless and intuitive user experience. The website's clean and modern design allows users to easily navigate through different categories and find the products they need. The search function is efficient and helps users quickly locate specific items. Overall, the user experience is smooth and hassle-free.
Pricing and Value for Money
But.fr offers competitive prices across its product range. Their frequent sales and special promotions provide customers with opportunities to save even more. While their pricing is generally fair and comparable to other retailers, it is always advisable to compare prices before making a purchase.
Customer Service
But.fr takes customer service seriously and strives to provide excellent support. They offer multiple communication channels, including phone, email, and live chat, to assist customers with inquiries, orders, and technical support. Customer service representatives are knowledgeable, responsive, and aim to resolve any issues promptly.
Product Quality and Selection
But.fr offers a wide selection of products from reputable brands, ensuring high-quality standards. Whether customers are looking for electronics, appliances, furniture, or home décor, But.fr provides a diverse range of options to suit various needs and preferences.
Website Usability
With a clean and user-friendly interface, But.fr makes it easy for visitors to navigate their website. The search function helps users find products quickly, and detailed product descriptions provide essential information. The overall website performance is robust, ensuring a smooth and efficient online shopping experience.
Returns and Exchanges
But.fr has a clear and customer-friendly returns and exchanges policy. They provide a reasonable timeframe for returns and offer refunds or exchanges for eligible items. However, customers may need to cover return shipping costs in some cases, so it is essential to review the return policy before making a purchase.
Promotions and Discounts
While But.fr offers occasional promotions and discounts, some customers may find that they are not as frequent as desired. However, the available deals can still provide significant savings on selected products. It is advisable to sign up for their newsletter or follow their social media channels to stay updated on the latest promotions.
Reputation
But.fr has developed a positive reputation among customers due to its commitment to delivering quality products and reliable customer service. Their growing customer base and positive online reviews are a testament to their dedication to customer satisfaction.
Payment Options
But.fr offers various secure payment options, including major credit cards, debit cards, and online payment platforms. This flexibility allows customers to choose their preferred method and ensures a convenient checkout process.
Loyalty Programs
Currently, But.fr does not have a dedicated loyalty program. However, they occasionally offer special discounts and exclusive deals for registered customers who have subscribed to their newsletter or follow their social media platforms. These perks can provide additional value for loyal customers.
Customer Reviews
Customer reviews of But.fr are generally positive, with customers praising the website's usability, product quality, and competitive pricing. However, some customers have reported occasional issues with delivery delays or discrepancies between the product received and the product description. But.fr actively addresses these concerns and strives to resolve any issues promptly.
Community Involvement
But.fr demonstrates its commitment to the community by actively participating in charitable initiatives and supporting local organizations. They regularly donate to causes related to education, healthcare, and environmental sustainability. Their community involvement sets them apart as a socially responsible retailer.
Shipping and Costs
But.fr provides reliable shipping services within France. The delivery costs and timescales vary depending on the size, weight, and destination of the items. While the majority of deliveries are timely and efficient, there have been isolated instances of delivery delays. It is advisable to refer to the website for detailed shipping information and costs.
In conclusion, But.fr is an established online retailer that offers a wide selection of quality products at competitive prices. With its user-friendly interface, responsive customer service, and commitment to customer satisfaction, But.fr is a reliable destination for online shoppers looking for a convenient and trustworthy shopping experience.